Expel Reviews (74)

Reviews

Expel Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of integration and responsive support provided by Expel, highlighting how it streamlines security operations and enhances incident management. The platform's intuitive interface and proactive communication from the SOC team contribute to a sense of security and efficiency. However, some users note a desire for more customization options in alerts and reporting.

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Verified User in Airlines/Aviation
EA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Expel helps free up resources"
5/5
What do you like best about Expel?

We have a relatively small security team and Expel helps up focus on the items we need to address while also freeing up time to focus on other areas that need addressed. Implementation was quick and straight forward. Review collected by and hosted on G2.com.

What do you dislike about Expel?

I've never really experienced an area where I've had any issues that weren't resolved quickly. There isn't much to dislike about their product. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"Good detection capabilities and great support"
5/5
What do you like best about Expel?

The platform is intuitive and very easy to use. Expel helps keep en eye on all of our alerts 24/7 to enhance the coverage of our internal staff and ensures that we never miss anything important. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Currently it does not support our IdP which limits the visibility into much of our user authentication. They will be adding support this year hopefully which will close that gap. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Expel review"
4/5
What do you like best about Expel?

Slack implementation and news with MDR. Great customer service Review collected by and hosted on G2.com.

What do you dislike about Expel?

Not much downside, I have least experience within our team Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great Partner"
5/5
What do you like best about Expel?

The onboarding experience was quick and simple Review collected by and hosted on G2.com.

What do you dislike about Expel?

So far we've found no downside to using expel Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Pleased Expel customer"
4.5/5
What do you like best about Expel?

Implementation is almost trivial

Required permissions for integration make sense, not overprovisioned

Response to security concerns has been by-the-book excellent Review collected by and hosted on G2.com.

What do you dislike about Expel?

Some documentation is out of date due to upgrades, but improving. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Our entire interaction with Expal has been well above par."
5/5
What do you like best about Expel?

The team is very responsive and great! We work together to find solutions to any issues between our organization and the Expel team. Review collected by and hosted on G2.com.

What do you dislike about Expel?

We lack some integrations due to cost. We need to work with our team to find the right level of integrations and cost to maximize our instance Review collected by and hosted on G2.com.

Jonathan W.
JW
Jonathan W.
Cyber Warfare Operations Officer
Small-Business (50 or fewer emp.)
"Best MDR"
5/5
What do you like best about Expel?

Expel is always looking to do better and be better, so we provided feedback through normal channels and while I was a member of their Customer Advisory Board and they made a ton of improvements and changes to an already excellent platform to make it even better. Review collected by and hosted on G2.com.

What do you dislike about Expel?

They don't cover all of the tech equally. They have some integrations and detections but naturally they can't do it all. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great company to partner with for your SOC MDR needs."
5/5
What do you like best about Expel?

I like that Expel integrates with my tech stack and also allows me to automate remediation actions and responses. It frees up my team so we can work on improving our security program. Review collected by and hosted on G2.com.

What do you dislike about Expel?

I wish Expel had the ability for me to create and schedule custom reports. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Expel has been great with alerting us in a timely manner."
5/5
What do you like best about Expel?

Expel has alerted us of threats in a timely manner. They have also been very easy and pleasant to work with. Review collected by and hosted on G2.com.

What do you dislike about Expel?

It can sometimes take longer than we would like for their engineers to look into our inquiries, but this hasn't been a big issue. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Easy onboarding with top notch MDR capabilities."
5/5
What do you like best about Expel?

We have been oboardered for only a few months now. API integrations are easy to setup by following knowledge base articles. The users interface (dashboard) provides an so much detail into alerts and investigations. The SOC anaylst have been a pleasure to work with and very knowledgable. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Integrations are limited to more popular security tools. Review collected by and hosted on G2.com.