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Top 10 EXP+ Evolve Alternatives & Competitors

By Sitel Group

Research alternative solutions to EXP+ Evolve on G2, with real user reviews on competing tools. Live Chat Software is a widely used technology, and many people are seeking quick, top rated software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to EXP+ Evolve include ease of use and reliability. The best overall EXP+ Evolve alternative is Salesforce Service Cloud. Other similar apps like EXP+ Evolve are JustCall, Genesys Cloud CX, Five9, and Sprinklr Service. EXP+ Evolve alternatives can be found in Live Chat Software but may also be in Help Desk Software or Contact Center Software.

Best Paid & Free Alternatives to EXP+ Evolve

  • Salesforce Service Cloud
  • JustCall
  • Genesys Cloud CX
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Top 10 Alternatives to EXP+ Evolve Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how EXP+ Evolve stacks up to the competition and find the best product for your business.
    #1

  1. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    2. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with EXP+ Evolve:
    See all Salesforce Service Cloud reviews
    #2

  2. JustCall

    By Saas Labs
    (2,085)4.3 out of 5

    3. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Categories in common with EXP+ Evolve:
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    #3

  3. Genesys Cloud CX

    By Genesys
    (1,396)4.3 out of 5

    4. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with EXP+ Evolve:
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    #4

  4. Five9

    By Five9
    (511)4.1 out of 5

    5. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with EXP+ Evolve:
    Get a quote
    See all Five9 reviews
    #5

  5. Sprinklr Service

    By Sprinklr
    (497)4.3 out of 5

    6. Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

    Categories in common with EXP+ Evolve:
    See all Sprinklr Service reviews
    #6

  6. Dixa

    By Dixa
    (388)4.2 out of 5

    7. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with EXP+ Evolve:
    Get a quote
    See all Dixa reviews
    #7

  7. ActiveCampaign

    By ActiveCampaign
    (13,797)4.5 out of 5

    8. ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

    Categories in common with EXP+ Evolve:
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    #8

  8. Zoho Desk

    By Zoho
    (6,208)4.4 out of 5

    9. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with EXP+ Evolve:
    See all Zoho Desk reviews
    #9

  9. Zendesk Support Suite

    By Zendesk
    (6,150)4.3 out of 5

    10. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with EXP+ Evolve:
    See all Zendesk Support Suite reviews
    #10

  10. Freshdesk

    By Freshworks
    (3,501)4.4 out of 5

    11. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with EXP+ Evolve:
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