Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to Use and Clinically Useful"
5/5
What do you like best about Exercise.com?

I've loved all the capabilities and options that exist within this software. I can jump between in-person sessions to asynchronous care without skipping a beat. With so many options and the ability to easily communicate with clients through messaging, I have something unique to share with my clients and feel like I can provide next-level, detail-oriented care. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Honestly just the steep learning curve- with all the options, there are many ways to do things. Just figuring out what works for me has taken some time, as expected. Support and guidance from the team has been helpful! Review collected by and hosted on G2.com.

Kyle G.
KG
Kyle G.
Owner
Small-Business (50 or fewer emp.)
"Awesome so far!"
5/5
What do you like best about Exercise.com?

The team there is very responsive and always willing to help. The platform is straight forward and easy to use and has all of the features that I am looking for. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Everything has been great so far, but if I had to pick one thing, it would be the email subjects. I know it's very minor, but it would be great if the email subject said something like "A message from your Success Coach" or "A message from Migration" or "A message from Technical Support." Review collected by and hosted on G2.com.

Response from Sin To of Exercise.com

Thanks for the feedback, Kyle! So glad Exercise.com is helping you run your business. We appreciate you sharing about the email subjects and we’ll definitely keep this in mind as we keep improving.

ST
Shirley T.
Fitness Coach
Small-Business (50 or fewer emp.)
"Fantastic Support and Seamless Onboarding Experience"
5/5
What do you like best about Exercise.com?

- Stellar support from day one!

- Great team, smooth setup, big hopes

- Kind, helpful, and super responsive

- Smart tools + amazing support

- Building my dream with real help

- Pro service that truly cares

- Guided every step of the way Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Nothing to dislike so far!

Still too new to find a downside Review collected by and hosted on G2.com.

Jimmy M.
JM
Jimmy M.
Owner and trainer
Small-Business (50 or fewer emp.)
"Most comprehensive gym software I’ve used in 12 years"
5/5
What do you like best about Exercise.com?

Exercise.com is a one stop shop. I can run my entire business from one platform instead of using multiple platforms.

I can log attendance for each class, run attendance reports, check revenue, do payroll, write programs for in gym clients, and can even sell programs on the site to remote clients.

Heck, they even helped me design an app!

The fact that this can all be done on one site is legendary. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Nada. I love everything about it. I just wish I had more time to utilize everything it can do. Review collected by and hosted on G2.com.

Esia R.
ER
Esia R.
Owner
Small-Business (50 or fewer emp.)
"Review for ECR Performance LLC DBA FootDoctor Esia"
5/5
What do you like best about Exercise.com?

So far, the support has been great. Items get answered quickly and researched. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

I think there can be better outreach for clients who already have a better idea of how the flow of their business runs. While exercise.com is allowing me to transition to one software, I was constantly ahead of the onboarding process and I think there have definitely bee a few moments were my haste was not matched and support was constantly surprised at how much I was already doing. Review collected by and hosted on G2.com.

Dave N.
DN
Dave N.
Dir. Clinic Operations
Small-Business (50 or fewer emp.)
"onboarding and customization has been excellent."
4.5/5
What do you like best about Exercise.com?

functional, scalable for our growing performance clinic, not an overly large learning curve to creating programs and servicing clients on it. Company staff has been excellent for customizing our needs and assisting in the multiple changes we have be making on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Haven't come across anything that hasn't been able to be solved. Co-creating and editing our edition of exercise.com has taken sometime but has been a smooth process. Review collected by and hosted on G2.com.

Response from Sin To of Exercise.com

Awesome — thanks, Dave! So glad Exercise.com is helping you run your business and making the changes you need. Keep up the great work!

Garret M.
GM
Garret M.
Owner
Small-Business (50 or fewer emp.)
"It's been amazing"
5/5
What do you like best about Exercise.com?

They are extremely responsive and helpful. Anything I reach out to them for they respond quickly and help me figure out solutions to whatever we're trying to get done. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

The system has a few bugs at times but nothing to the seriousness of costing the business time/money. Review collected by and hosted on G2.com.

Response from Sin To of Exercise.com

Thank you for the feedback, Garret! We are grateful to play a part in your business success and we'll continue to work on solving bugs as quickly as we can!

Anna S.
AS
Anna S.
Gym and Physical Therapy Clinic Owner.
Small-Business (50 or fewer emp.)
"Positive experience with Exercise.com, staff is very helpful!"
4/5
What do you like best about Exercise.com?

Great customer support - Quick response time to questions.

Ability to view platform online or on an app Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

I think the user experience of the app could be designed to be more concise and simple. For example there is no need for a dashboard and then a separate appointments tab - were the dashboard should just include both scheduled workouts and appointments.

Sometimes it feels there was not a fitness, group training, gym owner etc. professional involved in the design of the platform.

I also think the backend navigation is challenging on the admin side. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Exercise.com has saved me hours of work in managing my membership base!"
4.5/5
What do you like best about Exercise.com?

It literally does any and everything we could ever want or need in a billing software. I like the ease of use, the learning curve is short and simple, very intuative. Our coach, Abigail Sexton is especially helpful, responds quickly and explains things well. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Support. Support's turn-around time is extremely slow, making running a business tough. Thankfully, we have Abigail who answers quickly. Review collected by and hosted on G2.com.

Nate C.
NC
Nate C.
Gym Owner
Small-Business (50 or fewer emp.)
"Customer Service"
5/5
What do you like best about Exercise.com?

Relentless Sports Performance is grateful to have found Exercise.com and specifically Jackie Simpson. She has continuously exceeded our expectations and made our business operations seamless. The epitome of customer service.

Thank you for all your hard work, Jackie!!! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

At this moment I don’t have anything specific Review collected by and hosted on G2.com.