Easy to use

Easy to automate

Intelligent virtual assistant Review collected by and hosted on G2.com.

Interface has room for improvement. But otherwise handy. Review collected by and hosted on G2.com.

The team at exceed is always willing to jump in and help. The personal service I have received from onboarding through two using the product has exceeded my expectations. Review collected by and hosted on G2.com.

As expected with any new and up-and-coming software solution, you can sometimes experience small gaps and bugs that need to be addressed. The team is always quick to respond and works with your suggestions. Review collected by and hosted on G2.com.

Exceed's ability to handle outreach to hundreds of contacts at once. The AI virtual assistant can be set up to engage in conversation with multiple prospects, all with the click of a button. The platform integrated well with our existing CRM and allowed us to re-engage contacts that weren't recieving enough attention. Their customer success team is also extremely helpful and willing to put in the extra time in order to make sure the platform works for your organization. Review collected by and hosted on G2.com.

There's a lot the tool can do, so at first, things can be a bit overwhelming. Making sure the platform is properly integrated with your existing systems is key to success. Review collected by and hosted on G2.com.

The onboarding is incredible and their process to get you started is pretty easy! The templated emails that go along with each use case are great but easy to update and change to your Brand voice. The "set it and forget it" is where it is at with this-- within about 3 weeks we had 30+ meetings booked. That is incredible-- and our open and reply rates were awesome too. I love the dashboard within the main screen to see how you are tracking as well as the ROI on it. Review collected by and hosted on G2.com.

I don't really have anything that I dislike about Exceed. I would say the only dislike would be more question/answer options and the ease to add/teach the not them. Maybe more sequences for CSMs to use vs sequences for prospects. Review collected by and hosted on G2.com.

I love the exceed auto-generated answers in response to questions and the auto-flagging for responses to question types Review collected by and hosted on G2.com.

I will say trying to search for users on exceed is a little difficult, unless you have their exact email address. Also, sometimes I mistakenly click on the sequence name when I want to view the email thread with a user, instead of clicking on their user name. I feel like this happens consistently, when it could be a little easier to click on the individual comm. Review collected by and hosted on G2.com.

It saves time from monotonous tasks and allows us to focus on selling, doing meetings, calling our clients, etc. I love have meetings pre-booked for me, and focusing on pitching to my clients versus cold calling and keeping up with follow-ups for clients who have not yet responded. Review collected by and hosted on G2.com.

I don't particularly appreciate that an AI bot contacts, my clients, because it contacts them too quickly and sometimes does not allow me to get in touch with my clients first. The AI bot also reaches clients I have already been in touch with, creating confusion on who their contact should be. Further, it loses the human touch in sales by automating everything, I think we should remain in contact with these clients, and perhaps leave Exceed solely for scheduling meetings. Review collected by and hosted on G2.com.

I love the fact that it's easy to set up and use. My tech abilities as a marketer are nothing to brag about, but using Exceed.ai proved to be a pleasant experience. The intuitive interface helped a lot. I mainly used the chatbot feature, and the support I received from the customer support team was excellent. They went above and beyond to understand our business and give us valuable recommendations to optimize our sequences. The monthly analytics report is something I highly appreciate. Review collected by and hosted on G2.com.

They didn't have a test environment for the chat sequences but this changed with the newest update, so there's nothing I dislike. Review collected by and hosted on G2.com.

Exceed.ai is the easiest tool to set up and to use. I am a Marketing Director with a limited tech background and have struggled to implement other tools. But Exeed.ai was a breeze to implement - I did 90% of it myself. Further, it's working incredibly well for us. I believe that much of that is due to the sales and customer support team over there. They understood our business and have continually made recommendations to further optimize the sequences. The support over there is phenomenal. They are very responsive and will arrange meetings, answer emails and response to chats quickly. Review collected by and hosted on G2.com.

Nothing to dislike about it - I just wish I had a better understanding of its capabilities in the beginning (but that's on me). Review collected by and hosted on G2.com.

I found Exceed.ai through luck, it was at a time my business development team were struggling to generate deals and we just didn't have visibility. Overnight I had implemented my first Exceed.ai campaign following up with prospects to start conversations and even disqualify the people who were not right.

Exceed.ai fundamentally changed the way we worked in less than 24 hours. Today Exceed.ai plays a vital role to convert inbound prospects into conversations, book mentoring sessions with our team of experts, and best of all keeps everything moving without any doubt.

The tool provides a huge amount of analytics through sequences, and can capture qualification criteria using questions and answers functionality. It's also got an extensive list of integrations which makes it a no-brainer. Review collected by and hosted on G2.com.

Language for us is the only challenge as we operate in English and Spanish, but to be honest we've found that it's not 100% needed for success. Review collected by and hosted on G2.com.

The most valuable part of Exceed is the ease of use. It is very Intuituitive and generates a lot of sales for our inside sales department. Review collected by and hosted on G2.com.

I have only been using Exceed for a few days so I cant say I dislike anything yet. So far it has been great! Review collected by and hosted on G2.com.