Dan D.
DD
Dan D.
Vice President
Mid-Market (51-1000 emp.)
"File Transfer as a Service"
5/5
What do you like best about ExaVault?

Ease of configuration, flexibility, cloud-based solution that enables us to quickly establish sftp services with internal data systems and third parties. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

seems to work to our requirements, no complaints Review collected by and hosted on G2.com.

KA
Khadeer A.
System engineer
Mid-Market (51-1000 emp.)
"Easy to toggle solution"
5/5
What do you like best about ExaVault?

The dynamic view of the complete storage management which is usually complex to move around is made so easy with exvault. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Pricing is small concern

Getting in touch with support is a bit hard Review collected by and hosted on G2.com.

Luca T.
LT
Luca T.
Owner
Mid-Market (51-1000 emp.)
"Great service"
4.5/5
What do you like best about ExaVault?

They furnish subaccounts and folders for each user. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

The assistance has not been the most helpful ever and not all the questions / problems have been fixed quickly Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good but not great for secure file transfers"
2.5/5
What do you like best about ExaVault?

The service is easy to use and is entirely web-based. This is very important for certain companies that will not allow installation of secure FTP apps. Support is also good. The staff is responsive. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

The pricing structure was completely overhauled and now costs much more than it used to. The one overriding factor that pushed us to their solution was that they had a very reasonably priced plan for unlimited users. That plan got pulled just about one year after we initially enrolled. If they are going to make such a huge change, they could at the very least grandfather the existing accounts.

There is no method to set up zero-trust and first-time password processes. Review collected by and hosted on G2.com.

SD
Smart D.
Operations Manager
Small-Business (50 or fewer emp.)
"The best FTP on the block...."
5/5
What do you like best about ExaVault?

Ease of use, expedient uploads, detailed records and a secure means of delivering products to clients. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Nothing, it works reliably and consistently. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Secure and easy to use"
5/5
What do you like best about ExaVault?

We've used Exavault for a long time to securely transmit data to our clients, and it's a solid solution. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Nothing comes to mind that is not working well. Review collected by and hosted on G2.com.

Isidro M.
IM
Isidro M.
IT Lead
Computer Software
Small-Business (50 or fewer emp.)
"Easy to setup, seamless integration with existing DNS, intuitive UI. Usage reports need tweaks"
3.5/5
What do you like best about ExaVault?

Setting up new users through the UI is very easy. We could migrate our entire file-sharing service in less than a day. We could also integrate it with our DNS. When reviewing other options, exaVault was the one meeting and exceeding our needs. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Debugging usage issues has proven to be a difficult task since the number of total transactions doesn't match the data from the session logs. They've lately restructured their billing plans, which doesn't include one that fits our volume of transactions. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Availability not great if using it in a production environment"
2.5/5
What do you like best about ExaVault?

One central website to maintain all your accounts Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Middle of day (around 3pm-5pm) and end of the month having a lot of connection issues.

User interface has a lot of white space in between list entries. This means you can see less information when looking at a list and thus there are more pages to sift through.

$100/month fee. Review collected by and hosted on G2.com.

JO
joshua o.
Product Manager
Mid-Market (51-1000 emp.)
"Very Reliable, great speeds, and amazing service"
5/5
What do you like best about ExaVault?

Reliability - it's always up! texttexttext Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

I can't think of anything texttexttextte Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Generally good. Targets small installations."
3.5/5
What do you like best about ExaVault?

Predictable costs (no bill shock)

Good security features - haven't yet hit a request from a client that wasn't supported Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Undocumented limits bit us hard. Line from support was something along the lines of they don't have many customers that would be affected.

Usage limits are somewhat opaque - the built-in reports don't help here as they're not the same basis. Review collected by and hosted on G2.com.