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20 ExactEstate Reviews

4.9 out of 5
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20 ExactEstate Reviews
4.9 out of 5
20 ExactEstate Reviews
4.9 out of 5

ExactEstate Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ExactEstateQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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George T.
GT
Chiropractor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

ExactEstate has exceeded our expectations in the real estate management sector. What truly sets them apart is their perfect blend of professionalism and personal support, making every interaction both effective and enjoyable.

Personability and Support

The ExactEstate team excels at providing a personalized experience. From the initial consultation to ongoing support, they are always approachable and genuinely care about the success of our projects. Their team is not just a group of experts; they are friendly, responsive, and go out of their way to understand our unique needs. This personalized attention creates a refreshing balance, making us feel valued and understood.

Professional Services

ExactEstate's professional services are top-notch. They offer comprehensive solutions that streamline property management, making our operations more efficient and productive. The platform is user-friendly and packed with features that cater to both novice and experienced users. The detailed analytics and reporting tools are particularly impressive, providing valuable insights that help us make informed decisions.

Refreshing Balance

The combination of high-quality professional services and the personable approach of the ExactEstate team creates a refreshing experience in the real estate industry. They are always available to provide guidance, answer questions, and offer solutions tailored to our specific requirements. This balance has not only improved our operations but also made the entire process much more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

There is nothing at this point that we dislike about ExactEstate. Any issues or concerns have been escalated to upper management and the owners and have either been fixed, changed, or custom-coded to meet our needs. Review collected by and hosted on G2.com.

Response from Erin Coate of ExactEstate

Thanks George! We are thrilled you are happy and finding value with ExactEstate. We truly value you as a customer and look forward to a long and successful partnership

TB
Housing Accountant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ExactEstate?

Their responsiveness and how they try to accomodate my client's unique situation. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

nothing at this time. they try very hard to help their clients Review collected by and hosted on G2.com.

Response from Erin Coate of ExactEstate

Thank you, Telena, for the kind words. We value the opportunity to work with you and your team. Your partnership means a lot to us, and we sincerely appreciate having you as a customer.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

I recently started using the online rent payment system, and it has been a fantastic experience! The process is incredibly straightforward and user-friendly. The team did a great job in setting up our accounts and now tenants are quickly paying their rents online.

The system is reliable and always up-to-date, which gives me peace of mind knowing that payments will be processed smoothly and on time. I also appreciate the convenience of being able to view payment history and manage accounts from anywhere.

Customer service has been excellent as well; they are responsive and helpful whenever I have questions. Overall, this online rent payment system has made managing rental payments hassle-free and efficient. Highly recommend it to anyone looking for a modern and convenient way to handle their rent payments. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

The only downside is not being able to choose different dates for automatic rent withdrawls. Review collected by and hosted on G2.com.

Response from Erin Coate of ExactEstate

Thank you for the review. We appreciate the positive feedback and are always looking for ways to enhance and improve ExactEstate. Our team would love to hear more about the idea of scheduled rent payments. Please reach out to your CSM to discuss this further.

destiny c.
DC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

As a leasing agent and a new user of ExactEstate the software makes it easy for me to help residents as quickly and simply as possible. I can always find the information I need to to give support in a timely manner . Exactestate makes it easy for me to turn prospects from a third party into leads in our sytem. I can use the software during every work day. It allows me to provide customer support to residents with ease. It takes minimal training to understand and get the software down pact . Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

ExactEstate is a great softwrae I don't have any complaints Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ExactEstate?

The platform is very user-friendly and accomodates the various and growing needs of property management, HOA, residents, and more.

Customer support experience has been very responsive, accommodating, consistently, and friendly. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

More traning / transition / support is needed for new users (property management, HOA board, and residents). Review collected by and hosted on G2.com.

Response from Kelly Sajid of ExactEstate

Thank you for your positive feedback on our customer support team. We're glad to hear that you've found them responsive, accommodating, and friendly.

We appreciate your suggestion regarding additional training and support for new users. We're constantly working to improve our onboarding process and resources. We'll take your feedback into consideration as we develop future training materials and support options. Please never hesitate to reach out to our team for additional training, we're more than happy to schedule sessions to make sure you have all you need to be successful.

Thank you again for your review.

SM
NUROCK COMPANY
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ExactEstate?

Exactestate has proven to be an invaluable tool in generating a substantial number of leads by seamlessly integrating with industry leading softwares. One of its standout features is its user-friendly interface, which allows for easy adoption and minimal effort in learning the software. Additionally, our dedicated representative, Erin, consistently goes above and beyond to ensure that everything runs smoothly. Her resourcefulness and dedication in understanding our specific requirements have played a crucial role in maximizing our potential. We are grateful for the exceptional support provided by ExactEstate and Erin in helping us achieve our goals. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

Lovely software for my daily use; so far, no complaints. Review collected by and hosted on G2.com.

Leslie J.
LJ
Property
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

The thing I like the most about Exact Estate is how user friendly and easy it is to use. I have used at least 4 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, Onesite, etc. I use Exact Estate frequently and can use it almost anywhere. It is easy to implement new ideas. I enjoy the simplicity of how exact estate integrated with the residents so tenants can pay online and request a maintenance workorder. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

There is nothing least helpful or dislikes with Exact Estate if I am stuck about anything Exact Estate has a tool for me to use immidaitley to help and guide me through any hiccups I may have. Review collected by and hosted on G2.com.

Response from Erin Coate of ExactEstate

Thank you for your positive feedback! We're glad to hear that ExactEstate has been a valuable tool for your property management needs. We strive to provide a user-friendly platform with helpful features, and we're pleased to hear that it has been beneficial for you and your tenants.

DB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

When we were told we were changing our property management software, I panicked. However, ExactEstate was a simple and efficeint trnasition. We were able to train our staff and implement the software all in the same day. I use this software daily and I am able to do eveything I need to do everything with only a few clicks. I am able to post payments, do renewals, make work orders, and more! If I ever have a question, I can always refernce the user guide to find my answer. This sysemt was very simple to intergrate into our staffs everyday use. ExactEstate is by far the simpliest and most effecient property management software around. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

In the last few years using ExactEstate, I have found nothing that I dislike about it. Review collected by and hosted on G2.com.

Cameryn S.
CS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ExactEstate?

Being new to ExactEstate, I was surprised by the ease of use and how easily I could independently navigate the software on my own without needing a lot of help to understand and work with it, especially being new to leasing. I also appreciate having everything on one platform to turn leads into applicants. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

I cant access some of the features such as 'make ready' board or the ' preleased' list Review collected by and hosted on G2.com.

NC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ExactEstate?

Migrating from Onesite to ExactEstate for my Property Management needs and I must say, it has been a game-changer. One of the things I Love about ExactEstate is the convenience of accessing it from both my computer and phone. This allows me to stay on top of my property management tasks no matter where I am.

Another Standout feature Of ExactEstate is its exceptional customer support. They are available 24/7 and always ready to assist with any questions or concerns that may arise. This level of support gives me a peace of mind knowing that I can rely on them whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about ExactEstate?

Overall, I have yet to find anything to dislike about ExactEstate. All of the Functionalities work perfectly for me. I highly recommend ExactEstate to any Property Manager looking for a Reliable and user-friendly solution. Review collected by and hosted on G2.com.

Response from Erin Coate of ExactEstate

Thanks, Nikita, for the review! It's great customers like you that make us love what we do even more. We are thrilled you are such a big supporter.