XTIUM Unified Communications as a Service Reviews & Product Details

When I need technical support, there is always a good turnaround time. Review collected by and hosted on G2.com.

The holiday greeting function is a bit difficult, however, my customer representative is helping me with that concern. Review collected by and hosted on G2.com.

Unifide Communication is easy to use and great support from EvolveIP. Review collected by and hosted on G2.com.

What I dislike is the updates that affect ECS at times. Review collected by and hosted on G2.com.

What I like best about Evolve IP are all the different products they offer, they seem to have a solution for everything we want to implement. Also using a 3rd party routing company like EvovleIP has been very helpful and reliable. Review collected by and hosted on G2.com.

The SMS feature and Call Center functions don't always work at intended. Review collected by and hosted on G2.com.

They have a very responsive IT department. Review collected by and hosted on G2.com.

I have been very satisfied with their services. Review collected by and hosted on G2.com.

The Microsoft teams are really helpful in conducting online classes, even though I heard about taking less data volume too. easy way to share communication with participents Review collected by and hosted on G2.com.

Nothing to say about dislike Microsoft teams - people may require some to try in understand the application. self-learning required more time and efforts to grab it Review collected by and hosted on G2.com.

Customer Service was really helpful. When we had issues with either the phone system or reporting, we were able to contact and get items resolved quickly. Sometimes we would be on the phone customer service daily and they would be very helpful and nce. Review collected by and hosted on G2.com.

Outdated phone system, outdated softphone system, call recording retention was not great. Most of the call recordings were hard to retrieve, we had to retrieve them from their archived ftp site. The reporting was difficult to use and not great to easily share with external clients. Dashboard was not easy to follow and was not a helpful tool for us. The whole system was just very outdated. Review collected by and hosted on G2.com.

It is one of the best upcoming VOIP tools to collaborate with a team working remotely. Group videos are one of the best features, and it's almost as good as some of the best in class tools like Zoom and MS Teams, which promote collaboration. Review collected by and hosted on G2.com.

Intermittent lag and overall slowness with an increasing number of users while having a video call. They should work on their advertisement as not many organizations, especially startups, are familiar with their offerings. Review collected by and hosted on G2.com.

Team collaboration helped our entire team of Redmond Region to come to a common platform and discuss the schedule and new strategies for further growth of the spread of the whole region; team collaboration makes us quickly schedule a meeting with account managers and with different clients to express challenges what we face in the market while recruiting Review collected by and hosted on G2.com.

As of now, no major dislike for the software; generally, all the operations were relatively more straightforward to learn and operate. Review collected by and hosted on G2.com.

The customer service is excellent and I get the response from them in no time. It offers intergration with CRM platforms which is very useful and saves time. We can share the data over it very easily. Review collected by and hosted on G2.com.

The limit of the maximum bandwidth is 400 which is very less. And it is very costly. Billing has many issues sometimes it overlooks the amount multiple times. It should have more device selections Review collected by and hosted on G2.com.

When it comes to communications, there is no better tool than Unified Communications by Evolve IP

I have used this tool, and I can say it is one of the easiest to use and understand tool

I like that the video and audio quality is super amazing

I like that this tool is affordable

Whether communicating internally or externally, it is makes everything easy. Review collected by and hosted on G2.com.

No problems, and this communication tool have been great. Review collected by and hosted on G2.com.