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XTIUM Unified Communications as a Service Reviews & Product Details

XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way.

Seller

Xtium

Discussions

XTIUM Unified Communications as a Service Community

Overview by

Eric Stockton

Pricing

Pricing provided by XTIUM Unified....

Standard

Starting at $7.48

1 users/seats Per Month

Essentials

Starting at $5.57

1 users/seats

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XTIUM Unified Communications as a Service Media

What Problems Are Your Customers Trying to Solve?

Teams Enterprise Voice Solution Highlights

XTIUM Unified Communications as a Service Demo - Teams + Evolve IP

Seamlessly integrates with Microsoft Teams

Calling and SMS

Enterprise Voice Features

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Joe Y.

Network Administrator & Help Desk Manager

Mid-Market (51-1000 emp.)

5/8/2024

"We are happy with EvolveIP"

5/5

What do you like best about XTIUM Unified Communications as a Service?

Onboarding was easy and stress-free, the team is friendly and communicative. Switching from traditional phone service to Teams Phone was easier than expected. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

Really don't have anything negative to say, but if I HAD to say something, their web portal for admins could use some updating, it can be tricky to find what you want. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/28/2024

"Exceptional service and support from Evolve IP"

4/5

What do you like best about XTIUM Unified Communications as a Service?

One stop shopping for all of your communication and collaboration needs with seamless implementation and support Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

We really dont have any downsides of the software Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

11/15/2023

"My Unified Communications check up"

5/5

What do you like best about XTIUM Unified Communications as a Service?

The Unified Communications system meets my organization's needs effectively. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

There is nothing to complain about, my issues are always resolved. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

6/26/2024

"Great integration with MS Teams"

4.5/5

What do you like best about XTIUM Unified Communications as a Service?

Great user experience. All voice activity is delivered through one platform: DID, Call Center, and internal ext-to-ext calling. It is easy to onboard new employees and agents. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

It was a bit challenging to get the integration configured and dialed in. Once completed, there was very little downtime. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

7/31/2024

"It works fine for our purposes."

3.5/5

What do you like best about XTIUM Unified Communications as a Service?

It easily interacts with our phone systems and other software. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

The admin tools may not show options when editing in the browser console. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

6/13/2024

"Reliable Service"

4/5

What do you like best about XTIUM Unified Communications as a Service?

Seamless integration and implementation into my Teams Platform and ease of use. Provides the core features I was looking for. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

Managing separate licensing for direct routing partner and Teams licensing. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

9/7/2023

"Great way to intergate your voice services into Microsoft Teams."

5/5

What do you like best about XTIUM Unified Communications as a Service?

Evolve made for an easy move from on-prem to cloud voice, and has provided great service and support along the way. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

So far we have not found any dislikes with the service. Review collected by and hosted on G2.com.

What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you?

Evolve IP got us off of our On-Prem Shortel system and brought our voice services into the cloud. By doing this we were able to have a seamless and secure integration with Teams that we already used for internal communications. It allowed us to still have phone system options such as auto attendant, voicemail, call routing, and more. We can also access our phones from any device, anywhere, anytime as long as we have the Teams app. Review collected by and hosted on G2.com.

Calvin C.

IT Director

Mid-Market (51-1000 emp.)

11/3/2023

"Partnering with Evolve IP on UCaaS is one of the best decisions we've ever made"

5/5

What do you like best about XTIUM Unified Communications as a Service?

- Aligning with our cloud first strategy

- No in-house server or phone to maintain

- Works well in hybrid working environment Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

The cost of the software license subscription could be higher Review collected by and hosted on G2.com.

Smriti C.

Program Management Consultant

Enterprise (> 1000 emp.)

10/26/2023

"Collaboration of application and services under a single sign on"

5/5

What do you like best about XTIUM Unified Communications as a Service?

UCAAS is great for scalability, disaster recovery, increasing effciency of the agents, intergrated communication. Its good for customer support as it keeps all the systems updated with latest messages Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

Need to check the Return on investment while implementing it. It does not help in small setup Review collected by and hosted on G2.com.

Ross J.

Mid-Market (51-1000 emp.)

12/4/2023

"Evolve IP"

4/5

What do you like best about XTIUM Unified Communications as a Service?

We use Evolve IP\UCassS for our Teams phone management solution, and we have been happy and satisfied with the services they provide us. Review collected by and hosted on G2.com.

What do you dislike about XTIUM Unified Communications as a Service?

Billing department takes a while to respond when you send tickets to that system. Review collected by and hosted on G2.com.

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Verified User

•

Last activity over 5 years ago

Evolve IP’s cloud-based Unified Communications solution delivers award-winning collaboration (video, chat, conferencing and more) and crystal-clear voice services that integrate with the applications you’re already using today; dramatically easing deployment and user adoption. Even better, as a strategic partner, we design and customize our solutions to fit the unique needs of your business instead of forcing you into a “one-size-fits-none” service.

1 Upvote

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Verified User

What are the benefits of unified communications?

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