Top 10 XTIUM Unified... Alternatives & Competitors

Top 10 Alternatives to XTIUM Unified Communications as a Service Recently Reviewed By G2 Community

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Microsoft Teams
By Microsoft
4.4/5
(18,059)
Product Description
Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.
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Reviewers say compared to XTIUM Unified Communications as a Service, Microsoft Teams is:
Better at meeting requirements
Easier to set up
More usable
Categories in common with XTIUM Unified...:
Business Instant Messaging

Google Workspace
By Google
4.6/5
(47,592)
Product Description
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.
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Reviewers say compared to XTIUM Unified Communications as a Service, Google Workspace is:
More usable
Better at meeting requirements
Easier to set up
Categories in common with XTIUM Unified...:
Business Instant Messaging
Screen Sharing

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(760)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to XTIUM Unified Communications as a Service, CTM (formerly CallTrackingMetrics) is:
Better at meeting requirements
More usable
Better at support
Categories in common with XTIUM Unified...:
UCaaS Platforms

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Genesys Cloud CX
By Genesys
4.4/5
(1,530)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to XTIUM Unified Communications as a Service, Genesys Cloud CX is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with XTIUM Unified...:
UCaaS Platforms
VoIP Providers

Zoom Workplace
By Zoom
4.5/5
(55,999)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Reviewers say compared to XTIUM Unified Communications as a Service, Zoom Workplace is:
Better at meeting requirements
More usable
Easier to set up
Categories in common with XTIUM Unified...:
Business Instant Messaging
Screen Sharing
UCaaS Platforms

RingEX
By RingCentral
4.2/5
(1,317)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to XTIUM Unified Communications as a Service, RingEX is:
Better at meeting requirements
More usable
Categories in common with XTIUM Unified...:
UCaaS Platforms
VoIP Providers

Intermedia Unite
By Intermedia
4.5/5
(515)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to XTIUM Unified Communications as a Service, Intermedia Unite is:
More usable
Better at meeting requirements
Easier to set up
Categories in common with XTIUM Unified...:
UCaaS Platforms
VoIP Providers

GoTo Connect
By GoTo
4.4/5
(1,390)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to XTIUM Unified Communications as a Service, GoTo Connect is:
Better at meeting requirements
More usable
Easier to admin
Categories in common with XTIUM Unified...:
UCaaS Platforms
VoIP Providers

TeamViewer
By TeamViewer
4.5/5
(3,776)
Product Description
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
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Reviewers say compared to XTIUM Unified Communications as a Service, TeamViewer is:
Better at meeting requirements
More usable
Easier to set up
Categories in common with XTIUM Unified...:
Screen Sharing