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Desktop as a Service (DaaS) Reviews & Product Details

Desktop as a Service (DaaS) Overview

What is Desktop as a Service (DaaS)?

Virtual Desktops are the next generation approach to end-user computing, delivering a central and secure on-ramp to third-party SaaS and legacy applications from nearly any device (mobile, tablet, or PC), in the office, at home, or on the road. Evolve IP’s tailored virtual desktop solution delivers the technology, support, management, and expertise needed to fully embrace hybrid work – in Evolve IP’s cloud or Azure. Why choose Evolve IP for Virtual Desktops? - Flexible multi-cloud, multi-protocol approach​ - 100% managed service from environment to desktop​ - Tailored specifically to unique user needs and work habits​ - Expert at delivering real-time audio and video (RTAV)​ - Deployed in private or public clouds ​ - Noted in every Gartner Desktop as a Service Market Guide​ - White Globe onboarding, migration, optimization ​ - Additional Features such as identity management, application hosting, managed desktop as a service, Microsoft 365 CSP, cloud infrastructure, DR and backup

Desktop as a Service (DaaS) Details
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Product Description

Evolve IP's Virtual Desktop is a software product that allows users to access virtualized desktops in the cloud.


Seller Details
Seller
Evolve IP
Year Founded
2007
HQ Location
Wayne, PA
Twitter
@EvolveIP
2,940 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
Description

Evolve IP's combination of security, stability, scalability and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings.


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Overview Provided by:

Recent Desktop as a Service (DaaS) Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"EvolveIP DaaS has been an enabler for our contact center business"
Moving to DaaS from office-based desktops for corporate users and home-based desktops for contact center agents has enabled us to move to a full vi...
Sherry L. O.
SO
Sherry L. O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Discussions on our services and what is provided to us."
System works very well and has great customer support policies.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to Use!"
Easy to use and offers many features for your environment. Able to set it and "forget it". Great technical support. Overall a great product.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Desktop as a Service (DaaS) Media

Desktop as a Service (DaaS) Demo - Remote Management and Monitoring
Web-based and mobile dashboard of all desktop assets (physical or virtual)
Desktop as a Service (DaaS) Demo - DaaS - Teams UX Monitoring
DaaS - Teams UX Monitoring
Desktop as a Service (DaaS) Demo - MFA Authenticator
MFA Authenticator
Desktop as a Service (DaaS) Demo - UX Monitoring
UX Monitoring
Desktop as a Service (DaaS) Demo - DaaS Features
DaaS Features
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29 Desktop as a Service (DaaS) Reviews

4.5 out of 5
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29 Desktop as a Service (DaaS) Reviews
4.5 out of 5
29 Desktop as a Service (DaaS) Reviews
4.5 out of 5

Desktop as a Service (DaaS) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Desktop as a Service (DaaS)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Desktop as a Service (DaaS)?

Moving to DaaS from office-based desktops for corporate users and home-based desktops for contact center agents has enabled us to move to a full virtual office model and boost our compliance and security posture. Administration and support are much easier, resulting in higher productivity and uptime for the user base and lower support costs for I.T. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

Resource management is more challenging with stricter limits on memory and disk space. Increased diligence is required to prevent Windows and its update processes from consuming all available disk space. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

DaaS eliminates many of the headaches of supporting physical desktops and helps to simplify the management of endpoint security and compliance requirements. Review collected by and hosted on G2.com.

Sherry L. O.
SO
Cashier
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Desktop as a Service (DaaS)?

System works very well and has great customer support policies. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

sometimes it takes a little long for tickets to be completed. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

We are looking to better protect our files and preventative of loss of files. Protection from company breech. Review collected by and hosted on G2.com.

CC
IT Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Desktop as a Service (DaaS)?

- Ease of management

- Evolve IP's DaaS support is the top notch

- Works in browser without additional software Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

- Lacking performance monitoring

- Image maintenance required extra work Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

- Time to provision a physical computer to contractors

- Cost saving on the maintenance on physical computers Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Desktop as a Service (DaaS)?

Easy to use and offers many features for your environment. Able to set it and "forget it". Great technical support. Overall a great product. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

Updates for new versions within the same release aren't auto pushed and have to be done manually, but the installs are easy so it really isn't that big of an inconvenience. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

Allowing offsite back ups to be maintained and easily accessible/restorable if need be. Allows a solid solution that I know is running and can be relied on in case of emergencies. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Desktop as a Service (DaaS)?

The solution is made to fit what a company's needs. It works reliably from anywhere Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

There is not much to not like as compared to other similar solutions Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

High availability, work from anywhere that are not tied to a physical location Review collected by and hosted on G2.com.

JC
Title Examiner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop as a Service (DaaS)?

Evolve IP Desktop Services meets our real estate needs by providing a synchronized desktop management solution for our work computers and anyone who works from home and logs in remotely. The IT department is very customer oriented and delivers amazing desktop solutions for each of our employees while being able to maintain control through the cloud based program that VDI offers. It makes things much easier for IT because it is easier to manage and more economical which enables them to focus on more strategic activities for the business.The other thing that I like about the VDI is that the security levels are way better than working on a regular pc and there is a lower risk with spam and unwanted junk mail coming in from different servers. The cost for this is also way cheaper than trying to use desktops and integrating them into your own server. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

The connectivity issues that we sometimes experience can sometimes give a headache. When the VDI server is down we are unable to log into our work desktops and unfortunately we lose money when this happens. VDI would work better if they were able to manage their connectivity logs better and have a good connection all the time. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop as a Service (DaaS):

The ability to enable employees to access a single desktop from many different places. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

Many problems that we try to come together to resolve are the connectivity issues that we sometimes experience. VDI has several benefits that companies will win from such as the combination of providing anywhere access to data and applications while securing and managing multiple devices. With VDI, the IT department has the servers in their own data centers or their own server closet, versus with DaaS where the service provider is hosting everything. Once you centralize computing, you become dependent on high-availability infrastructure, redundant equipment, network, and the staffing requirements to keep things running. Review collected by and hosted on G2.com.

SA
ETL Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop as a Service (DaaS)?

Money saved on actual machine

Ease of pushing software to all employees Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

System is slow compared to actual desktop/laptop

System refresh by itself sometime and you lose installed softwares Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

Cost cutting on actual system purchase Review collected by and hosted on G2.com.

sooraj b.
SB
Cheif Technical Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Desktop as a Service (DaaS)?

By VDI we can access remote desktop laptops etc from any place with active internet. by this virtual desktop infrastructure software we can share files and works in far away system from any where. its very essential for client managements for software companyies like us. by this we can access clients machine from our location. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

it sometimes get stuck during access. otherwise its a good product i dont find any other dislikes yet. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop as a Service (DaaS):

those who wants to access remote desktops from ypur own locations can truestly buy this product. its makes our job easier. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

Accessing clients desktop remotly is the best solution got from VDI for our company Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Desktop as a Service (DaaS)?

The VDI environment on a college campus is super useful as you transition around different computer laps. I can stream and work on devices (virtual desktops) in remote locations. Having a cloud account also helps me be able to access my files remotely. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

You are limited on space and have to close out of existing projects prior to logging out. Once you log out of a virtual desktop nothing will remain from your session. You must rely on a cloud account to save your files. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop as a Service (DaaS):

Do it! Super useful. Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

As a student, having the flexibility to login anywhere on campus is a huge benefit. VDI is replacing the traditional computer environment used in many computer labs on campus. This is a cost savings to the university. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Desktop as a Service (DaaS)?

I like the ability to control access from our server room to spawn new desktops quickly and efficiently for training purposes. Review collected by and hosted on G2.com.

What do you dislike about Desktop as a Service (DaaS)?

There is nothing that I dislike about the software as it seems to be fairly intuitive and I've been trying to move our companies infrastructure forward. Review collected by and hosted on G2.com.

Recommendations to others considering Desktop as a Service (DaaS):

This helps with a consolidated approach when it comes to creating virtual machines accross various departments for on boarding and training to help keep your companies message stay consistent Review collected by and hosted on G2.com.

What problems is Desktop as a Service (DaaS) solving and how is that benefiting you?

This is helping me deploy a real time training environment across multiple departments at minimum cost while keeping our seat price down for various other software. Review collected by and hosted on G2.com.