---
title: Everlaw Reviews
meta_title: 'Everlaw Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 738 reviews by the users' company size, role or industry
  to find out how Everlaw works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 738
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# Everlaw Reviews
**Vendor:** Everlaw  
**Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 738
## About Everlaw
Everlaw transforms how legal teams navigate the boundaries of legal discovery. The platform is built for the high-stakes demands of modern litigation, empowering law firms, corporations, and government agencies to transform mountains of data into actionable breakthroughs.



## Everlaw Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Everlaw, finding its interface and features highly user-friendly and adaptable. (78 reviews)
- Users value the **responsive customer support** of Everlaw, enhancing their ease of use and overall experience. (47 reviews)
- Users value the **intuitive interface** of Everlaw, enhancing their document production and review workflow effortlessly. (38 reviews)
- Users value the **easy-to-use and intuitive interface** of Everlaw, enhancing their overall experience and efficiency. (37 reviews)
- Users appreciate the **user-friendly features** of Everlaw, enhancing efficiency and streamlining processes significantly. (31 reviews)
- Innovation (24 reviews)
- Users value the **intuitive interface** of Everlaw, ensuring productive document reviews with minimal training. (22 reviews)
- Users appreciate the **clean and attractive interface** of Everlaw, making document review efficient and user-friendly. (21 reviews)
- Speed (20 reviews)
- Efficiency (17 reviews)

**What users dislike:**

- Users find **difficult learning** curves with Everlaw, needing time to navigate features and improve usability. (24 reviews)
- Users find the **inefficient search functionality** challenging initially, complicating the process of finding specific topics. (21 reviews)
- Users note a significant **learning curve** with Everlaw, requiring time to master its various features effectively. (20 reviews)
- Users report **performance issues** with Everlaw, including a problematic search function and limitations with document redaction. (18 reviews)
- Users experience **search functionality issues** that can complicate locating specific topics and documents within Everlaw. (17 reviews)
- Users struggle with **poor navigation** and confusion over features despite training, complicating their overall experience with Everlaw. (15 reviews)
- Expensive (13 reviews)
- Users find **missing features** like intentional workflows and easy navigation hinder their overall experience with Everlaw. (13 reviews)
- Not User-Friendly (13 reviews)
- Difficulty in Usage (8 reviews)

## Everlaw Reviews
  ### 1. Intuitive Platform with Outstanding Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ed P. | eDiscovery Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

The CSM was very responsive with training and questions. The platform itself is very intuitive and easy to use!

**What do you dislike about Everlaw?**

Still need to test the platform with large data set, but none at the moment

**What problems is Everlaw solving and how is that benefiting you?**

Solving a problem of providing up-to-date, best of class review platforms

  ### 2. Simplifies Workflows and Cuts Production Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Everlaw?**

It will simplify many things and lessen production time.

**What do you dislike about Everlaw?**

I'm still learning and my agency doesn't use it yet. I don't have any input about dislikes.

**What problems is Everlaw solving and how is that benefiting you?**

Hopefully it will make all things much easier and more efficient.

  ### 3. Complex yet simple to use, overall a great program.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brad T. | Legal Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about Everlaw?**

The thing I like the most about Everlaw is all of the things it can do, especially when it comes to coding, and making document productions. It can take almost any file type, and there was a problem I ran into once where it wouldn't take the load file type and they went and converted it and uploaded it for me. The Everlaw staff is also very helpful and quick in their responses.

**What do you dislike about Everlaw?**

Only downside is sometimes I don't know how to use certain features, I wish the help pages were a little more helpful. But nonethless the Everlaw staff is always there for you.

**What problems is Everlaw solving and how is that benefiting you?**

It puts all of the documents in one place and makes it very simple to search for terms and dates when people produced large zip files containing 100,000+ documents. The deduplication feature is also a lifesaver.

  ### 4. Efficient, User-Friendly Database That Keeps Cases Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Whitney F. | Paralegal/Legal Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

Very efficient, fast database.  Easy to use. Keeps our litigation cases extremely organized from start to finish.

**What do you dislike about Everlaw?**

Maybe simpler search functions (but I still love them)

**What problems is Everlaw solving and how is that benefiting you?**

Keeping everything organized and in one place when trying case in arbitration.

  ### 5. Everlaw Delivers Top E-Discovery, But Organization Adoption Takes Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmari J. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Best E Discovery platform around! It's better than all of it's competitors.

**What do you dislike about Everlaw?**

Slow adoption at my firm for the full feature list provided by Everlaw.

**What problems is Everlaw solving and how is that benefiting you?**

Interface and best of class AI integrations for a e discovery platform.

  ### 6. Everlaw is a great e-discovery solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rita B. | Paralegal, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Everlaw?**

All of your case documents are organized in user friendly folders or buckets. There are a number of search options. Depending on specific case needs, you can keep usage basic or add bells and whistles to easily place your hands on the needed documents in response to discovery and for trial. Everlaw also comes with lots of help; you can easily reach someone to answer questions and provide further insight.

**What do you dislike about Everlaw?**

There are so many tools, it's taking me some time to learn them all. And they are constantly coming out with new bells and whistles; I'm not sure how I will be able to keep up!

**What problems is Everlaw solving and how is that benefiting you?**

Based on the recent Q&A with Mr. Shankar, they are looking ahead at cloud management. I appreciate their commitment to security since our clients trust us with their documents and a security breach would be a nightmare. I know that I am not even aware of all of the problem solving Everlaw is working on, but I can tell they are dedicating to improving all aspects of the products and services.

**Official Response from Miguel Allende:**

> Hello, and thank you for taking the time to share this feedback. It’s true that Everlaw has a lot of powerful tools, and it can feel like a lot to learn, especially as we continue to release new features. To help with this, we offer free live trainings, on‑demand videos, and short workflow guides so you can focus on just the tools that matter most for your role, at your own pace. Our team is also happy to highlight the most relevant features for your cases and walk through them with you, please don’t hesitate to reach out to support@everlaw.com so we can help make things feel more manageable.

  ### 7. I'm a Senior Associate and working in the Document review field for the past 4 years.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yogesh D. | Sr. Legal Associate, Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Everlaw?**

Its AI assistant is helpful for reviewing documents.

**What do you dislike about Everlaw?**

It provides less integration and customization options than its competitors, which can be a drawback for users seeking more flexibility.

**What problems is Everlaw solving and how is that benefiting you?**

I find it helpful for quick searching and filtering. Features such as email threading and predictive coding are also very useful.

  ### 8. AI Integration Shines, But Login Page Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael P. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

The integration of AI tools with Everlaw

**What do you dislike about Everlaw?**

Initial log in page, seems confusing.   There needs to better setup.

**What problems is Everlaw solving and how is that benefiting you?**

Finding the most responsive documents and ai and cal helps us to getting to those documents quickly.`

  ### 9. User-Friendly Querying and Standout Binder Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2025

**What do you like best about Everlaw?**

Running a query is very user friendly.  I especially like the Binder feature.

**What do you dislike about Everlaw?**

It takes some time to be proficient with Storybuilder.

**What problems is Everlaw solving and how is that benefiting you?**

I can find all documents generated by a specific author and date, almost instantaneously.

  ### 10. Litigation Paralegal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

Everlaw's team is always so willing to jump in and strategize with us. They often feel like an extension of our team. They listen and actually implement feedback that we provide.

**What do you dislike about Everlaw?**

My main qualm with Everlaw is with versions - I don't like creating more duplicates and would prefer if there was only one document/version of an exact duplicate with all of the bates affixed to it.

**What problems is Everlaw solving and how is that benefiting you?**

Streamling review and workflows.

  ### 11. Everlaw has all the tools an Attorney needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russ B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about Everlaw?**

The speed with which I can process discovery and run productions, and the ease I can on-board new users and teach them how to use Everlaw.  Everlaw is designed to be used by new users and power users alike.  I absolutely love the knowledgeable customer support reps.

**What do you dislike about Everlaw?**

I am hard pressed to find anything I dislike about Everlaw.  Perhaps csv overlays could be made easier and less confusing by merging metadata and user-editable fields into a single type.

**Recommendations to others considering Everlaw:**

Take a look at Everlaw and compare it's ease of use to other platforms.  Design and functionality is everything in a software platform that you might end up using daily.

**What problems is Everlaw solving and how is that benefiting you?**

I am using Everlaw as a review and investigation platform and to run productions of discovery.  Everlaw is unmatched in my mind when it comes to speed and efficiency of review and discovery investigation.  I also use Everlaw to allow collaboration during the investigation.  Adding work product such as notes, highlights, and sharing binders and searches is so much easier than our old model of using Adobe to add sticky notes.

  ### 12. Phenomenal UI/UX, But Search Could Use More Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Everlaw?**

Its ease of use - the UI/Ux is absolutely phenomenal. The customer support is also phenomenal.

**What do you dislike about Everlaw?**

I think there are certain changes to search functionalities that could help - for exdample, a search where you can eliminate near dupes of a certain percentage (maybe a sliding bar) would be great.

**What problems is Everlaw solving and how is that benefiting you?**

It's helping keep documents organized and makes it easy for our team to review docouments and prepare a case.

  ### 13. Analyst

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeni K. | eDiscovery Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Everlaw?**

All the sessions I have attended are very helpful.

**What do you dislike about Everlaw?**

On the last day there were not too many sessions to go.

**What problems is Everlaw solving and how is that benefiting you?**

There are a lot of new features in searching terms.

  ### 14. e-Discovery Simplified

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Everlaw?**

Everlaw is easy to understand, intuitive, and very helpful and supportive when needed.

**What do you dislike about Everlaw?**

It was difficult to understand at first, but after trial and error, things became a lot clearer.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw is great for producing and reviewing productions.

  ### 15. Streamlining document reviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Everlaw?**

I like the robust processing tool Everlaw offers in addition to their visualizer tool and their new GenAI feature.

It has streamlined our document reviews and assisted us in finding better needles in the haystack.

**What do you dislike about Everlaw?**

I believe updating some of their trainin materials to be inline with their current updates.

**What problems is Everlaw solving and how is that benefiting you?**

Finding key documents quickly and collaborating with attorneys in real-time whether it's sharing documents or collaborating in Storybuilder.

  ### 16. very easy and convenient tool for eDiscovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle L. | Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Everlaw?**

It is simple and user friendly to navigate through the platform. I like how uploading and production process is easy and customer support is also responsive when the resources are not enough to understand some of process.

**What do you dislike about Everlaw?**

One thing I don't like is when the production is made and need to revise/edit minor changes, I cannot revise/edit the production. I have to deletle the whole thing and rerun it again.

**What problems is Everlaw solving and how is that benefiting you?**

easy to produce documents and also to maintain/review large volume of documents

  ### 17. Great UI, But Needs Stronger Social Media Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie C. | Senior Counsel, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Everlaw?**

user interface and ease of use - and the generative AI features

**What do you dislike about Everlaw?**

I would like to see better capabilities with social media data

**What problems is Everlaw solving and how is that benefiting you?**

helping with work produce and efficiency

  ### 18. It has helped organize documents and information in a way that is quick and useful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio R. | Litigation Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Everlaw?**

Being able to highlight and add notes within documents has been really useful when reviewing voluminous files. I've been able to quickly read previous notes when I log back in to continue my review. 

The code feature has been useful to group documents in a way that helps navigate and locate files.

**What do you dislike about Everlaw?**

I would like to be able to extract specific pages from documents within Everlaw. I've encountered that for example I only need 3 pages out of a 25 page document and I can't simply take those out.

**What problems is Everlaw solving and how is that benefiting you?**

Sorting and navigating large files with very detailed information is hard usually on traditinal softwares. With Everlaw, I've been able to write notes as I review and quickly access them when I want to refresh myself or review something I had worked on before. I like that my documents live in the same space and I don't have to review in one software, take notes on a different one and have other users come in and change information. It makes it easier for multiple people to review the same documents so that we can each create different notes without altering each other's work.
It has saved the team time when we need to jump back into any documents and has helped organized information in a way that is easy to understand.

  ### 19. Paralegal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cj S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

Very user friendly compared to other platforms

**What do you dislike about Everlaw?**

Not much, but I have various tool/feature requests that I submit regularly

**What problems is Everlaw solving and how is that benefiting you?**

Managing, reviewing, producing large amounts of documents quickly

  ### 20. Excellent Search, But Bates Number and Control ID Should Be Separate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsay W. | Litigation Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

I like searching capabilities. it is fun.

**What do you dislike about Everlaw?**

That bates number and Control ID are the same field.

**What problems is Everlaw solving and how is that benefiting you?**

review of large amounts of data at one time

**Official Response from Niall Keane:**

> Hi Lindsay! Thank you for submitting your review and for highlighting Everlaw’s search capabilities. We’re glad to hear that search has been a positive part of your experience with the platform.

We also appreciate your feedback regarding Bates number and Control ID being the same field. We understand that field behavior and labeling can have a real impact on review workflows, and feedback like this is helpful as we continue to improve the user experience.

Thank you again for taking the time to share your review. We really appreciate it.

  ### 21. Effortless to Use—Everlaw Exceeds Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori L. | Associate Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

The ease of the program! Amd the team of Everlaw.

**What do you dislike about Everlaw?**

I don't have a downfall of using Everlaw, it's amazing.

**What problems is Everlaw solving and how is that benefiting you?**

Uploading and providing customer support.

  ### 22. Review of Everlaw

**Rating:** 4.0/5.0 stars

**Reviewed by:** Calli R. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Everlaw?**

I think the processes are easy to manage.  Uploading is easy, searching is easy.

**What do you dislike about Everlaw?**

I don't like how the data field meta data is managed.  If you scan a documement it gives it an edit date of the scanned date.  However, it could be a letter dated years prior.  The date field works well for emails.  But for things like correspondence (letters), memoranda or agreements it does not work so well.  It would be ideal if you could use an OCR feature to pull the actual date of those documents into a field.

**What problems is Everlaw solving and how is that benefiting you?**

As mentioned the dates.  We have put in a ticket that perhaps the actual date of the document could be pulled from the OCR.  We have had counsel on the other side of our cases complain about the document dates being incorrect i.e. do not match what is on the letter as it is using the edited date or sometimes, the date it was scanned.

  ### 23. Engaging Sessions and Networking Opportunities in the Legal Field

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gianna Q. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

I love the sessions and meeting different people in the legal field

**What do you dislike about Everlaw?**

There is nothing that I don’t like about it!

**What problems is Everlaw solving and how is that benefiting you?**

Predictive Coding helps!

  ### 24. Easy as pie…

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul S. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Everlaw?**

In nearly 33 years of practice as a trial lawyer, I’ve had occasion to use a number of e-discovery platforms, and Everlaw is the most user-friendly by a long shot. Even as a 50-something Luddite, I was able to readily locate and review documents and configure and execute document productions.

**What do you dislike about Everlaw?**

It’s been about two years since I used Everlaw intensively, and so this may have been refined, but the proximity search syntax was (if I recall correctly) not the most intuitive.

**What problems is Everlaw solving and how is that benefiting you?**

It provides a cost-effective and user-friendly application to manage document collection, review and production.

**Official Response from Niall Keane:**

> Thank you for sharing this feedback about Everlaw’s proximity search syntax, and for having used the platform intensively in the past.

You’re right that historically the syntax could feel unintuitive. Over the last two years we’ve made targeted improvements, including a more flexible way to specify word order in proximity searches and clearer, example-driven documentation of the syntax. Together, these changes make it easier to express nuanced proximity queries without having to rely on trial and error.

If you return to Everlaw, you should find proximity search more intuitive and discoverable than in earlier versions. We really appreciate feedback like yours, it directly informs how we continue to refine core workflows such as search!

  ### 25. Easy to Use and Attorneys Love It—Minimal Support Needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

ease of use, attorneys overall are happy with it and need a lot less support than with other platforms. customer support is very helpful and timely responsive

**What do you dislike about Everlaw?**

some attys struggle with search settings and understanding the difference with grouping and removing docs

**What problems is Everlaw solving and how is that benefiting you?**

Searching and tagging responsive documents and creating productions. Processing times with productions are often much faster than other platforms

  ### 26. User-Friendly and Backed by Excellent Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Majesta R. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Ease of use and customer service access and efficency.

**What do you dislike about Everlaw?**

The cost and beginning onboard and training.

**What problems is Everlaw solving and how is that benefiting you?**

Review of documents and early case assessment.

  ### 27. Impressive AI Capabilities, But Folder View Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonides G. | eDiscovery Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

AI Capabilities and processing at a fast rate

**What do you dislike about Everlaw?**

Folder  view structure outside of metada field

**What problems is Everlaw solving and how is that benefiting you?**

Generative AI and processing of large data sets

  ### 28. Intuitive and Powerful, But Needs More Advanced Filtering Options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

Everlaw is very intuitive, it's a powerful tool that helps with all aspects of the EDRM model.

**What do you dislike about Everlaw?**

Everlaw could incorporate more traditional eDiscovery database operations including more optiosn for facets and filtering.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw processes data quickly and has unique workflows to solve complex data searching and organzation.  Attorneys enjoy the inutitive review process and easy to use end user experience.

  ### 29. User-Friendly Interface, But Pricing Model Could Improve for Plaintiff's Firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

Very user friendly. Great interface. Intuitive enough for users new to e-discovery.

**What do you dislike about Everlaw?**

The pricing model is based on data stored.

**What problems is Everlaw solving and how is that benefiting you?**

Mass arbitrations

  ### 30. From a paralegal's perspective, It is easy to cull searches and create binders on the fly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Everlaw?**

When searching it is easy to add terms, and remove them, one by one.  It is also easy to search via Bates, using dropdown prefixes, and then filling in numbers.  Customer support is excellent.  You get to talk to a real human that is familiar with the software and the usage from your perspective.  I also like the big buttons on the bottom of the docs to move from one to the next.

**What do you dislike about Everlaw?**

I have not become comfortable scrolling through families in the upper left of the page, as opposed to the lower right on another platform.

**What problems is Everlaw solving and how is that benefiting you?**

I can run a search, cull it, create a binder and save each relevant doc to a binder for later export for my attorneys.

  ### 31. It is very helpful when reviewing large groups of documents.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Everlaw?**

I like that it helps the ediscovery process move along much quicker. One of my favorite features when reviewing emails is that Everlaw shows the email chain and which parts of the chain are inclusive of that specific email that is being viewed. I also love the coding and temperature features.

**What do you dislike about Everlaw?**

The hardest thing about Everlaw is learning it. They have a great database and learning center with great real time support, but there is just so much to know. I find that leanring while I am going is the best method for me, but I feel like there are always more features that I don't know about which could help streamline my process even more.

**What problems is Everlaw solving and how is that benefiting you?**

The biggest problem Everlaw has helped solve is streamlining the process to review mass amounts of ediscovery. It has cut down on the review time immensley while also providing for a more thorough review of the documents with the help of coding. It helps putting documents into their own folders and ensures that nothing will ever be lost.

  ### 32. Easy Onboarding for New Users, But Limited Customization Compared to Relativity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Ease of use and on-boarding of people new to ediscovery or new to everlaw

**What do you dislike about Everlaw?**

Inability to customize like Relativity (like customizing indexes or overlaying data to smart fields)

**What problems is Everlaw solving and how is that benefiting you?**

I am an ediscovery project manager for a vendor everlaw partner. I love how easy it is to get legal teams into doc review

**Official Response from Niall Keane:**

> Thank you for submitting your review and for highlighting Everlaw’s ease of use and approachable onboarding experience for users who are new to e-discovery or new to Everlaw. We’re very glad to hear that the platform helps legal teams get into document review quickly and efficiently.

We also appreciate your feedback regarding customization, particularly in comparison to other platforms. We understand that capabilities such as customizing indexes or overlaying data to smart fields can be important for certain workflows, and feedback like this is valuable as we continue to improve the flexibility of the platform.

Thank you again for taking the time to share your experience and thoughtful feedback. We really appreciate it.

  ### 33. Effortless to Use and Scales Seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

The platform stands out for its user-friendly interface and ability to scale to meet the needs of any engagement.

**What do you dislike about Everlaw?**

The pricing structure is confusing, with separate charges for processing, AI credits, and now an additional per GB rate for Deep Dive.

**What problems is Everlaw solving and how is that benefiting you?**

Offering clients the flexibility to successfully implement a hybrid support solution.

**Official Response from Niall Keane:**

> Hi, and thank you for sharing this feedback. We know that a pricing model with separate line items for processing, AI credits, and features like Deep Dive can feel confusing at first, especially when you’re trying to forecast costs. The intent is to give teams more control and transparency by tying charges to specific usage, but we recognize that doesn’t always make the structure feel simple.

If you’d like to walk through how this applies to your particular matters or usage patterns, someone from Everlaw would be happy to talk it through with you in detail and help clarify what to expect. You can reach out to your Everlaw representative or contact us at support@everlaw.com so we can connect you with the right person.

  ### 34. Deepdive and Writing Assistant Shine, But Workflow Needs Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Deepdive, writing assistant, document review speed.

**What do you dislike about Everlaw?**

Lots of great features, but lack of intentional workflows to connect the usage, showing defensibility and the ability to audit work.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw is gives us an alternative option for case team that want simple usage or the ability to build stories for their matters.

**Official Response from Miguel Allende:**

> Thank you for sharing this feedback. We understand the importance of having workflows that make review activity easier to connect to defensibility and audit needs.

Everlaw does include features designed to support that kind of oversight. Project admins can configure coding rules to enforce review protocols and standards, and Everlaw’s coding history provides an audit trail showing who coded a document, when, and which codes were added or removed over

If helpful, these articles walk through those workflows with the link below

We appreciate you calling this out and understand the value of having more intentionally connected workflows for usage, defensibility, and auditability.

  ### 35. Litigation Support Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Everlaw is very fast on the processing side and our team can upload data in minutes. The AI tools are also very intuitive and user friendly.

**What do you dislike about Everlaw?**

The homepage is a bit busy and overwhelming for users to navigate.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw is great at listening to its customers and implementing feature requests.

  ### 36. Reliable Platform with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie R. | Paralegal Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Everlaw?**

What makes Everlaw an outstanding product is the clean interface and the exceptional customer support.  I am still learning about the numerous features, but I know I will develop my skills over time and continue to appreciate all the Everlaw platform offers to legal professionals.  So far, I have found the product easy to use, and when I need guidance and reach out to support, they are responsive, professional, and entirely helpful.

**What do you dislike about Everlaw?**

While there are plenty of excellent educational materials available to the user online, I would love to have a book or guide I could print out and read "on the go" when I don't have access to technology.  It would be helpful to read and learn about all the features and build on my knowledge as I go.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw identifies duplicate materials, which helps streamline the document review process immensely.  The coding process is easy to master, and the Storybuilder feature is phenomenal.  I also find transcription of audios and videos to be enormously useful.

  ### 37. Everlaw

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Everlaw?**

Everlaw is easy to use and intuitive for customers.  The ready access to support and training makes the platform easy to use.  Having all features in one place, makes mananging a project straightfoward.

**What do you dislike about Everlaw?**

The search logic takes some time to adjust from using DTSearch based programs.

**What problems is Everlaw solving and how is that benefiting you?**

Reviewing and producing ESI.

**Official Response from Miguel Allende:**

> Thank you for taking the time to leave us a review! We are excited to announce that Everlaw recently released a relevant feature: automatic dtSearch detection and translation tool that we believe will be very useful to folks who are less familiar with Everlaw’s search syntax (lucene). Additionally, there are multiple ways  contact with our support team (via email at support@everlaw.com, in platform through the Message Center, or by phone at 1 (844) 383 7529 EXT 1).

  ### 38. Evleraw Stands Out for Usability, Though Feature Updates Can Lag

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

The ease of use makes all the difference; in a crowded market, Evleraw truly stands out.

**What do you dislike about Everlaw?**

Occasionally, it can take some time for new features to become available.

**What problems is Everlaw solving and how is that benefiting you?**

The ability to easily pull documents into a review workspace and start working right away is a game changer for self-managed reviews.

  ### 39. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Everlaw?**

Everlaw is super user friendly and intuitive for both legal and non-legal professionals. The customer support team is extremely helpful and our implementation was seemless.

**What do you dislike about Everlaw?**

I wish the templating was easier and available to apply across existing workspaces.

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw is helping us streamline investigations and e-discovery in litigation.

**Official Response from Miguel Allende:**

> Thank you for sharing this feedback! While templating is available upon the creation of new projects/databases in Everlaw, there currently is not a way to configure a preexisting project/database from a template. This is a great idea however, and we'd love to explore it further. Would you be open to sending an email to feedback@everlaw.com, describing your use case? Based on that we'll be able to file a feature request on your behalf to have our Product team explore adding this functionality to the platform in the future.

  ### 40. So far really enjoying using Everlaw.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tsui-Ming C. | paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2024

**What do you like best about Everlaw?**

You don't have to image your natives or OCR redactions.  Storybuilder is a really nice add-on with no user fees.  The tech support is very responsive, patient, and very friendly.  Seems slightly easier to use/learn than Relativity but haven't run a production yet.

**What do you dislike about Everlaw?**

I'm still trying to get used to searching in Everlaw and don't like that there's not as many conditions to search by (e.g., is like, begins with, is less than, etc). I don't know, or haven't figured out how, to create different coding layouts.

**What problems is Everlaw solving and how is that benefiting you?**

Transcript management and reports is something that Storybuilder has really helped us with and has done very well for us.  It was key in our decision to try their discovery platform.

  ### 41. Time-Saving Email Features, but Support and Resources Need Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Everlaw?**

The email threading and deduplication is such a timesaver - especially because it is built in.

**What do you dislike about Everlaw?**

The resources may not be easy to find a specific topic. Support sometimes takes a while to respond.

**What problems is Everlaw solving and how is that benefiting you?**

E-discovery and storybuilding features are very useful (especially timeline)

  ### 42. Storybuilder Shines, But Record Creation Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

I like Storybuilder and the ability to easily link documents.

**What do you dislike about Everlaw?**

I do not like that productions creates new set of records

**What problems is Everlaw solving and how is that benefiting you?**

The processing speed is impressive, making tasks quick to complete. Additionally, the inviting layout encourages reviewers to engage with the platform.

**Official Response from Miguel Allende:**

> Thank you for sharing this feedback. We understand why it can be frustrating when a production creates a new set of records.

Everlaw keeps produced documents separate from the original source documents so the clean native record remains unchanged in the database. This allows production-specific changes such as Bates numbering, endorsements, redactions, and any migrated review work to live on the produced version without altering the original source.

That separation can also help preserve the original source record for ongoing review and future workflows, since deleting a production removes the produced versions but does not delete the original source documents.
We appreciate you calling this out and understand the desire for a simpler way to work with produced records while still preserving a clean native source.

  ### 43. User-Friendly Platform with Outstanding Support, but Onboarding Could Be Smoother

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Everlaw is so user friendly and the customer service is unmatched. The number of features.

**What do you dislike about Everlaw?**

Overall cost, onboarding a case, and setting up a matter could be more streamlined and user friendly.

**What problems is Everlaw solving and how is that benefiting you?**

Discovery review, early case assessment, overall large file management.

  ### 44. Highly recommend using for your firm

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Everlaw?**

Very user friendly and the customer support is amazing especially when they can help you 24/7

**What do you dislike about Everlaw?**

Nothing at this moment I think its great

**What problems is Everlaw solving and how is that benefiting you?**

It helps with my review process and being able to do productions quickly and efficiently

  ### 45. User-Friendly with Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

User friendly interface, great support and integrated features that make everything more seamless.

**What do you dislike about Everlaw?**

There could be some added features to further streamline processes.

**What problems is Everlaw solving and how is that benefiting you?**

I use Everlaw mainly for ediscovery purposes and it has helped us streamline our processes.

  ### 46. Super Easy to Use, But Missing Key Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

It's ease of use.   It's very intiuitive and easy to teach others.

**What do you dislike about Everlaw?**

Lack of features. Other platforms have features that don't cost extra to use.

**What problems is Everlaw solving and how is that benefiting you?**

It is helping us with productions, but also project management as a whole

  ### 47. User-Friendly and Intuitive, Though Pricing May Be a Concern

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

EverLaw is easy to use and anyone can pick it up.

**What do you dislike about Everlaw?**

So far nothing yet but maybe the price since we don't always use it

**What problems is Everlaw solving and how is that benefiting you?**

Everlaw helps me find potential relevant documents to make my review easier.

  ### 48. Fast, User-Friendly Interface with Responsive Support—Could Improve Thread Group View

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Everlaw?**

I appreciate the user interface, the speed, and the company's openness to client feedback.

**What do you dislike about Everlaw?**

I would appreciate having a thread group view that displays both inclusive and non-inclusive documents, along with their respective fields.

**What problems is Everlaw solving and how is that benefiting you?**

Data reduction

**Official Response from Miguel Allende:**

> Thank you for sharing this feedback. We understand the value of seeing a fuller thread-level view when reviewing related emails and documents.

Everlaw does support grouping by “Email threads” in the results table. Email thread grouping brings together replies, reply-all messages, forwarded emails, and related attachments into a single grouped view. This accounts for all inclusive and non-inclusive emails. 
If helpful, these Knowledge Base articles walk through the current workflow (see link below)

  ### 49. Great Layout and Speed, But Some Features Hard to Find

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Everlaw?**

Layout, help services, online certifications, speed of searches

**What do you dislike about Everlaw?**

some features seem like they are hidden/hard to find; I wish there was a second window or easier to use back button

**What problems is Everlaw solving and how is that benefiting you?**

Document review, production, summary

  ### 50. Everlaw

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Everlaw?**

Fairly easy to navigate and organize based on various categories. Training videos are helpful.

**What do you dislike about Everlaw?**

Takes some time to figure out and navigate the various features but should be able to figure out the more I use.

**What problems is Everlaw solving and how is that benefiting you?**

Document management and organization (i.e. categorizing privileged documents, responsive v. non-responsive, etc.)


## Everlaw Discussions
  - [Can you reconfigure the platform so users and establish families independent of the order in which the documents were uploaded?](https://www.g2.com/discussions/can-you-reconfigure-the-platform-so-users-and-establish-families-independent-of-the-order-in-which-the-documents-were-uploaded) - 1 comment, 1 upvote
  - [We do a lot of work with load files after productions to make them simpler for counsels to review.  Would Everlaw look at including a visually appealing spreadsheet option in load file exports?](https://www.g2.com/discussions/45269-we-do-a-lot-of-work-with-load-files-after-productions-to-make-them-simpler-for-counsels-to-review-would-everlaw-look-at-including-a-visually-appealing-spreadsheet-option-in-load-file-exports) - 1 comment, 1 upvote
  - [Will you all ever change the folder structure?](https://www.g2.com/discussions/will-you-all-ever-change-the-folder-structure) - 3 comments, 1 upvote
  - [What is Everlaw used for?](https://www.g2.com/discussions/what-is-everlaw-used-for) - 1 comment
  - [What does Everlaw do?](https://www.g2.com/discussions/what-does-everlaw-do) - 3 comments

- [View Everlaw pricing details and edition comparison](https://www.g2.com/products/everlaw/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-15+18%3A56%3A08+-0500&secure%5Bsession_id%5D=ebe08cb3-cdf8-4dca-80b1-3ac216bda8a2&secure%5Btoken%5D=1b1208ff09b892b76166955b94b7b79c44f2f92dbd1aee0d09809e3b43a2c38a&format=llm_user)
## Everlaw Integrations
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Direct Link Worldwide](https://www.g2.com/products/direct-link-worldwide/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Google Vault](https://www.g2.com/products/google-vault/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Nuix Workstation](https://www.g2.com/products/nuix-workstation/reviews)
  - [Oncue](https://www.g2.com/products/oncue/reviews)
  - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [ShareFile Virtual Data Room](https://www.g2.com/products/progress-software-sharefile-virtual-data-room/reviews)
  - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zendesk and Salesforce Knowledge Connector](https://www.g2.com/products/zendesk-and-salesforce-knowledge-connector/reviews)

## Everlaw Features
**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications

**Document Collection**
- Legal Hold
- Document Collection
- Document Processing

**Generative AI - AI Legal Assistant**
- Text Generation
- Text Summarization

**Document Management**
- Hold Requests
- Document Repository
- Template Library

**Document Review**
- Document Review
- Project Analytics
- Project Templates
- Automated Review
- User Reporting
- Permissioned Access
- Production

**LLM and NLP - AI Legal Assistant**
- Natural Language Processing (NLP)

**Technology Benefit - AI Legal Assistant**
- Drafting Assistance
- Review Automation

**Consistency, Accuracy and Efficiency - AI Legal Assistant**
- Consistency and Quality Assurance

**Automation using Legal Tech - AI Legal Assistant**
- Litigation Support

**Compliance and Data Security - AI Legal Assistant**
- Data Protection

**Ease of Use and Adaptability - AI Legal Assistant**
- Ease of Use and Adaptability

## Top Everlaw Alternatives
  - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (636 reviews)
  - [Exterro Data Risk Management Platform](https://www.g2.com/products/exterro-data-risk-management-platform/reviews) - 4.4/5.0 (164 reviews)
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