Nothing. I am not a pleased customer. Please read the cons Review collected by and hosted on G2.com.
I paid for the product, and was genuinely interested in using it. I badly needed a fix for some issues I was having with my contacts list. At best, the software was buggy, and it wasn't the solution I needed. I paid anyway, chocking it up to a loss.
Fast forward one year... Without any notification, I get a surprise renewal charge. I understand this happens, and is usually very easy to fix. I contacted Evercontact on the exact day that the charge was debited from my account, requesting my account be cancelled, and a refund. I obviously wasn't trying to game them or anything, I contacted them as quick as I could, and was very polite and professional in my email.
I was SHOCKED when my request was denied, especially in the impersonal manner in which it happened.
Evercontact basically told me I should have known better, and that I should have received an email notification from them about an upcoming renewal, which I didn't. I keep every email I get and couldn't find it.
To this moment, I haven't received anything from Evercontact to let me know that they have any interest in my customer experience whatsoever.
I offer this as a warning that their business probably thrives off of doing this to customers. Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for Evercontact
I think the service is easy to use and offers great support. It's nice to come across simplicity in software applications. I like that none of my contacts were lost. Review collected by and hosted on G2.com.
I am still learning all of the tools offered. As of now. There is nothing to dislike. It's hard to find dislikes to an application that is so likable. It makes work easier. Review collected by and hosted on G2.com.
Nothing. Never got the product to work. Review collected by and hosted on G2.com.
Everything. Never got the product to work and never could get support to respond to multiple requests. I requested a refund nearly a year ago only to learn this week that I was billed again via auto-renew. Upon contacting Evercontact, I was told by their support team that they were able to cancel my account but that they would not be issuing a refund. Absolute turd of a product backed by a rectum of a company. Review collected by and hosted on G2.com.
As soon as I receive an email Evercontact creates or updates the contact. No more errors with typos. All contacts are automatically entered accurately. Review collected by and hosted on G2.com.
It would be helpful if you could scan business cards in to add contacts. Review collected by and hosted on G2.com.
It helps to pull the majority of the information about the contact and saves a lot of time. Review collected by and hosted on G2.com.
Oftentimes I found that it would leave out key information or have trouble identifying the information or pulling it if they had a more complex signature input as an image. Review collected by and hosted on G2.com.
The ease of use. It's works in the background silently keeping you organized. Updates let you know that the software is fining people you have dealt with in a long time. I find I am always surprised by what contacts get found/synced. Being on Google apps it had me my contacts much cleaner. I can see the business version being an excellent choice for larger companies. Review collected by and hosted on G2.com.
The Freemium is a little confusing but service is excellent and all questions were answered. I would like the adoption or more CRM's. We use Streak and MixMax for the easy customization. Evercontact connected would be a great help for our sales automation environment. I would like to know more types of integrations are on their road map. Review collected by and hosted on G2.com.
Analysis of email signatures works really well and is incredibly time saving. Another killer feature, to me, is automatic syncing: really helpful and easy to use.
Compatibility with Google, Outlook and Office 365 lets the user deal with quite a few different options. Review collected by and hosted on G2.com.
A few glitches occured, even if my overall experience was mostly smooth.
For personal use I wouldn't recommend going on paid plans, because they may be a bit expensive for a single "home" user (of course, YMMV based on how valuable the service is considered). Firms could well consider them, of course.
An Android app is much needed nowadays (hopefully it should be available in a short time, as the website claims). Review collected by and hosted on G2.com.
I like how it automatically scans for contact information and updates the records. Review collected by and hosted on G2.com.
The way you view contacts is a little weird, I think a list view would be great here. Review collected by and hosted on G2.com.
It works in the background and does the trick. Our CRM ties into Google Contacts so it's helpful to have everything updated as soon as that first contact is made. Review collected by and hosted on G2.com.
As with any product it seems like the syncing and accuracy can always be improved. Review collected by and hosted on G2.com.
