---
title: Everbridge 360 (Critical Event Management) Reviews
meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 359 reviews by the users' company size, role or industry
  to find out how Everbridge 360 (Critical Event Management) works for a business
  like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 359
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Public Safety
  url: https://www.g2.com/categories/public-safety
---


# Everbridge 360 (Critical Event Management) Reviews
**Vendor:** Everbridge  
**Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 359
## About Everbridge 360 (Critical Event Management)
Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable &amp; scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports



## Everbridge 360 (Critical Event Management) Pros & Cons
**What users like:**

- Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews)
- Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews)
- Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews)
- Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews)
- Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews)
- Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews)
- Reliability (39 reviews)
- Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews)
- Communication Efficiency (38 reviews)
- Group Communication (35 reviews)

**What users dislike:**

- Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews)
- Users find the **inefficiency** of Everbridge 360&#39;s initial setup and complex governance challenging in dynamic environments. (31 reviews)
- Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews)
- Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews)
- Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews)
- Notification Issues (18 reviews)
- Difficult Setup (16 reviews)
- Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews)
- Limited Customization (13 reviews)
- Difficult Learning (12 reviews)

## Everbridge 360 (Critical Event Management) Reviews
  ### 1. Thank you for keeping our colleagues safe as they help others!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth P. | Director Business Resiliency, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

The ability to communicate rapidly to targeted groups that may have been impacted and gather their feedback

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Having to develop templates with many variables

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge lets me communicate to my colleagues, and in the event of a sponsored conference- select guests, with timely messages and alerts in real time. So much better than old fashioned call trees.

  ### 2. Many option to mass notify crowds on emergency situation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grafica L. | Javascript Developer, Architecture & Planning, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

What I like with this software is their precise workflow that is easy to follow to sent mass notification to user in critical event. All medium of communication is supported including phone call, SMS and email to alert the receiver about the current emergency situation and provide them with SOP how to react on the emergency. Instant notification sender is critical to ensure everyone on the list know and informed about the emergency event.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Initial configuration is quite difficult and involve too many technical setups, it is not possible to setup with their customer support involvement. A simpler setting and setup would helpful for this situation.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Help administrator to instantly alert everyone on our business premis about emergency situation.

  ### 3. Single Pane of Glass for Asset and Risk Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

single pan of glass in the VCC system. it aggregates asset location and risk event location in one place.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

incident, notification, and communication templates are too confusing. would like them unified into one system. CEM orchestration is complicated.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

very quick detection of risk events and the ability to process communications to employees very quickly.

  ### 4. Clean Threat Intelligence Interface with Powerful Event Visualization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tajinder S. | Crisis Management Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I like the threat intelligence presented in a clean interface, along with its strong capabilities for visualizing critical events and activating automated communication protocols within seconds.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The initial setup for the analysis takes time and requires very precise data mapping.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It has been an excellent tool that has transformed our workflow and helped us manage crises more effectively. It’s worthwhile—an excellent, robust solution that benefits us enormously, especially when it comes to protecting our service content with great precision.

  ### 5. Makes It Easy to Connect with Employees Impacted by an Event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gillian P. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

It makes it easy to connect with employees who are impacted by an event. Also use it for auditing data in our HQ employee access control systems across multiple sites.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Extra fees to integrate into Genetec, our access control system

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Accurate employee data: business units and department updates. Reliable employee termination information

  ### 6. Valuable Event Security Briefing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aynslee S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I really enjoy the security briefings sent out for big events.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

I would like the analytics tool to be more straightforward when building dashboards.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Sometimes we need to provide a briefing on an event with a quick turnaround, and when we receive security briefings from VCC it really makes our job easier.

  ### 7. Very Dependable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Quickly able to get notifications out to all with one click

**What do you dislike about Everbridge 360 (Critical Event Management)?**

We have found nothing to dislike at this time.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Quick notification with one click

  ### 8. Effortlessly Elevates Situational Awareness

**Rating:** 4.5/5.0 stars

**Reviewed by:** William M.

**Reviewed Date:** February 11, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I like the ease of use of Everbridge 360 (Critical Event Management). It has come a long way since the legacy system. Specific features I value the most are the universe and intelligence reports. The setup was easy, although it took a little time to get used to the product.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

I dislike the reports on total contacts

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge 360 (Critical Event Management) helps us locate assets and check if alerts affect them or our contacts. It's crucial for situational awareness.

  ### 9. Easy-to-Use Interface That Keeps Crisis Information Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suman S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

The interface of selecting all pieces of information is easy to use and organize during a big crisis event.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Sometimes there are required fields that we do not want to use.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It helps us reach our employees quickly and keep track of our communications.

  ### 10. Best platform to manage emergency event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leman S. | Human Resource Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everbridge 360 system help to simplify the workflow to alert and mass notify every worker on our factory, either by email, SMS and push-up notification on smartphone. All the alert is received instantly without delay and has no limit to how many users can the system support. Tracking current emergency event and updating the latest situation ensure every event is properly managed.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

5 years of experience and still has nothing to complaint. Any issues or problem is quickly solved by their customer support.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

We use Everbridge Mass Notification to instantly connect and inform our employees on emergency situation and keep them updated until the crisis is solved.

  ### 11. Everbridge Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda L. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

single pane of glass, ease of use, consolidated picture, consolidated and concise reporting

**What do you dislike about Everbridge 360 (Critical Event Management)?**

not all functionality from Legacy Everbridge Suite is available in EB 360 yet

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

ability to reach all impacted teammates at the same time with one message that is consistent

  ### 12. Love the Templates—So Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** pansy b. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

templates and ease of use once you get educated

**What do you dislike about Everbridge 360 (Critical Event Management)?**

I have not have any use that I found a dislike to the Everbridge 360 product

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

the ease of sending out to groups to save time in deploying messages, checking response, ets

  ### 13. Excellent System Linking and Integration Possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

The linking of major systems, people and integration possibilities.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Not sure as of yet, I'm finding more and more out about the product and really trying to up our usage.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Keeping my organization linked to one another with minimal effort.

  ### 14. User-Friendly Solution for Global Communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rebecca N. | Founder / Lead Mentor

**Reviewed Date:** November 10, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I have been using Everbridge 360 (Critical Event Management) for 2.5 years, and during this time, I have come to appreciate its exceptional ability to streamline communication effectively across thousands of people globally, which is crucial in my work at a GSOC. The program's user-friendly nature stands out to me, as it makes navigating its features and tools straightforward and enhances overall efficiency. Additionally, the organization within Everbridge 360 allows for quicker and more efficient execution of in-house responses, which is invaluable for managing critical situations. The initial setup was very easy, further reinforcing its accessibility and practicality for immediate use.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

None

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

I find Everbridge 360 streamlines communication globally, making in-house responses quicker and more efficient, and it's user-friendly.

  ### 15. Easy-to-Use Templates and Insightful Map Visualizations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darryl G. | Customer Service Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I appreciate the templates because they are easy to use and provide just the right level of detail. I also enjoy the map visualization feature, as it allows me to quickly identify when incidents occur. Adding my personal touch helps make the client feel valued, and Everbridge enables me to achieve that.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

At times, the system incorrectly configures the risk task filter, which leads to issues with alerts.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

This tool is extremely helpful for managing intelligence, supporting the protective intelligence platform, and handling emergency notifications. It allows us to address issues before they escalate, ensuring that everything runs smoothly.

  ### 16. Initial chaos transformed into calm precise outreach

**Rating:** 4.5/5.0 stars

**Reviewed by:** Renata D. | Service excellence lead, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

What I love most about Everbridge Mass Notification is that it is extremely flexible in terms of segmenting audiences dynamically. In the case of our event operations, the staffing shifts and locations are always evolving and so having the ability to send select messages, such as to the food service staff in zone three or the security team at gate B can make it invaluable. I also find its multichannel delivery turns to be always impressive Being able to know that the message has been actually delivered even in busy or distant sections of a facility is invaluable. Lastly the clear acknowledgements of critical alerts keep us accountable and makes certain that no one has missed any critical update.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

It takes some time to get the new staff on temporary events up and running the first time. The range of new users that is created every time an event cycle runs reaches hundreds of new people and the process of integrating them into particular notification groups might be simplified. In addition, it can sometimes become tricky to fine tune the management of granular permissions to event specific administrators. There is a configuration effort to provide temporary managers with the appropriate amount of access without overexposure.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge Mass Notification is addressing a major issue being faced by us to coordinate live communications with huge, decentralized and dynamic workforce that is constantly on the move. Prior to Everbridge we used a combination of a walkie talkies and personal calls, where information was inconsistent and updates slow in case there was some sudden change agitating movement, like a shift in weather during an outdoor festival. We are able to directly notify particular teams like "stage crew area four" or "medical staff tent two" with exact directions and do it instantly. This has changed our mode of operations to proactive and highly co-ordinated hence very highly productive on the part of the staff and highly responsive as regards to the safety of the populace.

**Official Response from Emily Holtrop:**

> Thank you for your thoughtful feedback! We’re delighted Everbridge 360 helps your team communicate quickly and effectively. We appreciate your feedback on setup improvements and are glad our platform supports your mission to stay coordinated and responsive.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 17. Everything I Need in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Love having everything I need in one place.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

nothing great program that does what we need it to do quickly.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Easy and quick communication with all coworkers in emergency situations along with other important business needs.

  ### 18. Provide an easy solution for emergency mass notification

**Rating:** 4.5/5.0 stars

**Reviewed by:** Micheal S. | Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Emergency notification is instantly received, the message is clear and continuous update on the current situation is the best strength of this platform. Mass sending emergency notification to alert everyone within the emergency event location help to control the situation and everyone is well informed about what to do and how to react in calm way.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Need a training to operate the system as the learning curves is quite long and difficult. 

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Alert and notified everyone on premises for emergency incident that is happen in real-time. Gives situation update continously to emergency channel every hour until the incident is solved.

  ### 19. Straightforward and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alla A. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I like how straight forward and how easy it is to use the product

**What do you dislike about Everbridge 360 (Critical Event Management)?**

At this time I can't think of anything I dislike

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It helps solve communication issues with personnel during a crisis event.

  ### 20. Quick and accurate communication in time of emergency event

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam A. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Using SMS, email and phone notification to distribute mass emergency notification is a brilient idea by Everbridge 360. Cross collaboration communication is critical so users can receive the emergency message from different channel and hopefully they will read it in time.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Everything is build for perfection by Everbridge 360. Nothing is too problematic, just some minor bugs and issues that doesn't interfering with the main software.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

We use this platform to quickly sent-out emergency notification to workers and customer on our premis about emergency incident. It is important for saving life and for legal requirement.

  ### 21. Senior Technical Program Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Ease of use and the access to training modules

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Nothing at the moment. The product is good to use and easy to understand

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Mass communication to employees and risk awareness

  ### 22. Visual Command Center Makes Risk Events Easy to Locate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Visual Command Center allows us to clearly visualize exactly where a risk event is in relation to our assets and associates.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

There are still some challenges with dynamically pulling in district, region, or zone leaders within a geofence.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge serves as our single pane of glass for threat monitoring, enabling our team to carry out many of their core functions within one platform.

  ### 23. Everbridge enables our team to complete the incident management process in a single pane of glass.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven C. | Sr. Manager, Global Security Operations Center | Threat Intelligence | Crisis Management, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everbridge markets CEM as a single pane of glass and its true. I can complete my entire incident management process within Everbridge. From detection, to analysis, to notification, Everbridge has it.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The mobile app has some bugs. Secure chat does not always work very well and there are other issues with contacts accessing the app using SSO.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

My team can detect an incident, analyze it, and launch emergency communications (if necessary) all in one place.

**Official Response from Emily Holtrop:**

> Thank you for sharing such valuable feedback! We're thrilled that the Visual Command Center and integrated notifications are making a strong impact on your security operations. We're equally excited about the future of AI in CEM and appreciate your note on secure chat as we work to continuously improve the mobile experience.

Thanks again for your partnership and for being part of the Everbridge community!


— The Everbridge Team

  ### 24. Easy-to-Use Dashboards That Make the System Simple to Understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Ease of use and understanding of the system and dashboards

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Haven’t really found anything that I don’t like at this point.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Departmental wide alerts and notifications during critical events

  ### 25. A Reliable Lifeline During Critical Events and Natural Disasters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everbridge 360 has been a fantastic tool for our team. The user-friendly interface makes it easy to navigate, even during high-pressure situations, and the communication features are incredibly intuitive. What really stands out is the dedicated and supportive staff who are always quick to respond and genuinely helpful whenever we have questions or need assistance.

Living in the South, we’re no strangers to natural disasters like hurricanes. During Hurricane Ida, Everbridge 360 became a critical part of how we stayed connected. It allowed us to quickly communicate with our staff, share updates, and keep everyone informed as the situation evolved. It was a huge help during a very challenging time.

Everbridge 360 is our go-to tool for sharing important, need-to-know updates on a monthly basis. To avoid notification fatigue, we use it sparingly and only for high-priority messages. This approach helps ensure staff take each alert seriously and trust the system’s reliability.

Overall, the platform is reliable, easy to use, and gives us peace of mind knowing we have a solid system in place when emergencies happen. We highly recommend Everbridge 360 to any organization looking for a dependable solution for managing critical events, especially in areas where disasters are a regular concern.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Occasionally during high-traffic events, mass notifications can experience slight delays, which is understandably frustrating when timing is critical. These delays are rare, but still something to be aware of.

Also, while the platform does allow for customization, modifying templates or setting up specific workflows isn't always intuitive. Sometimes it requires support from Everbridge staff or advanced admin knowledge, which can slow down setup or updates.

Integrating Everbridge with our ERP system wasn't the most straightforward process. Our IT team was able to get it working, but it took some time to navigate the encryption keys and align everything with the application's requirements. A more guided integration process or clearer documentation would have been helpful. The API approach was attempted but proved to be not the best solution because of how our workers are grouped.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge 360 solves the problem of mass communication by providing a quick, easy, and reliable way to reach large groups instantly—especially during natural disasters like hurricanes and other emergencies. In healthcare, where you never know what might come up, it ensures critical information gets delivered promptly to the right people, helping the organization respond effectively when every second counts.

**Official Response from Emily Holtrop:**

> Thank you for sharing your experience! We’re thrilled to hear Everbridge 360 has been such a reliable resource for your team, especially during Hurricane Ida. It’s great to know the platform helps you stay connected and prepared in critical moments, and we truly appreciate your thoughtful feedback as we continue enhancing the experience.

Thanks again for your partnership and for being part of the Everbridge community! 

— The Everbridge Team

  ### 26. Generate incident alerts efficiently and ideally for monitoring and managing critical events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh B. | DevSecOps Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I liked how easy the integration was and how quickly it scaled, and the support was quick and flexible. I liked being able to efficiently manage critical event management. On-call alerts were just what we were looking for, and Everbridge 360 made it possible.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

What I wish was to improve the configuration of pagination levels and group correlations a little because in several incidents it generates approximately 50 pages.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Since its been used, its benefited us a lot because it allows us to send alerts, push notifications, and all kinds of functions that ensure people can be contacted, and its reliable, and the multi-way messaging is useful, and its critical delivery for emergency management, and all of that is incredibly good and doesnt cause problems, only benefits.

**Official Response from Emily Holtrop:**

> Thank you for your review! We're so glad to hear Everbridge 360 is meeting your needs for scalable alerting and critical event management. It's great that the platform’s flexibility and reliability are making a difference for your team. We appreciate your feedback on configuration and will keep working to make the platform even better.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 27. Helpful Insights Into What Everbridge Can Do for Our Company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

It was helpful learning more about what the Everbridge can do to help our company.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The least helpful for me was the AI portion of the conference, but it was interesting learning more about it.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Not necessarily solving problems, but it's giving us the ability to reach out to everyone in our company, should an emergency happen.

  ### 28. End-to-End Platform Unifying Alerts, COP (VCC), and Incident Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I like that it provides end-to-end service, linking alerts, notifications, a common operating picture (VCC), and an event/incident management platform.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The Bing maps background -- but I know that is changing soon!

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It is helping us provide a single platform to align many of the processes that we rely upon to keep employees and decision-makers informed.

  ### 29. Various option for mass notifications and distribution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Firdaus R. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everbridge 360 provide all type of communication medium like phone push-up notification, email and SMS as the medium to sent out the emergency mass notification. Timely notification is critical in emergency event and this platform is excellent in doing it. 

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Initial setup is complex without customer support and full training on the software, a simplified configuration process will be helpful in this case.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

We has solve the issues of real-time mass notification to notify the public on any incident that happen on our district.

  ### 30. The right choice to manage mass notification operation and be effective in time of emergency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex  C. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Difficult to use, but very good in managing emergency notification, quick to setup, various of tools for every emergency situation needs. Fast in collecting emergency status and information, share the latest situation to everyone on the listing.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Still expensive for a medium organization to subscribe, a finer and simple package costing can attract more client on medium and small business.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Worked very well in emergency situation and sent-out emergency broadcast and message with accurate status and information about the incident.

  ### 31. All-in-One Crisis Tools—Powerful, but a Bit Intimidating at First

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Having all the different tools for a crisis event in one place is awesome!

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Honestly, there are so many tools and options that it can feel intimidating at first. There’s just a lot to learn once you start getting into it, and it can take some time to get comfortable with everything.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It puts everything in one place and cuts out the need to do so many things manually, which makes the whole process feel much simpler and more streamlined.

  ### 32. Everbridge Mass Notification is extremely helpful to us during emergencies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gina R. | Technology operations manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I particularly enjoy the wide scope of use of Everbridge in many different devices. It uses text email calls and even pop ups to send out alerts on desktops. This ensures our messages reach every one despite their preference. Reliability of the system in the cases of critical events is also of the highest order. Once we need urgent news to be delivered quick, we rely on it totally.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

At some point, the user interface is rather old fashioned. It is utilitarian but is not necessarily very user-friendly to the novice. It requires more digging than it ought to to customize some of the advanced features. The smaller organizations may also have a problem with the cost.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Before Everbridge our emergency communications were very disjointed. We depended on various sluggish techniques that in most cases failed to reach people. It was a massive manual task to pass an urgent message to hundreds or thousands. Today, with Everbridge we can broadcast absolutely vital information to all our people in a split second. This does wonders to our speed of response and regular update. It assists us to keep people safe and informed when there is any crisis.

**Official Response from Emily Holtrop:**

> Thanks for providing your detailed feedback! We're thrilled to hear Everbridge 360 has become such a reliable part of your emergency communication strategy and that it’s helping you reach people quickly across multiple channels. We’re always looking to improve, and your thoughts on the interface are especially helpful!

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 33. Everbridge University Needs More Training Options

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

Multilayered messages and amount of information we can send

**What do you dislike about Everbridge 360 (Critical Event Management)?**

There aren’t enough trainings in Everbridge University.

It is much more complicated.
We often need approval before sending out messages even the ones in our templates. There is no way to save until it is approved.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

N/a

  ### 34. Easy to Use with Timely Alerts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

It is easy to use. Timely alerts. It is fast to send out alerts

**What do you dislike about Everbridge 360 (Critical Event Management)?**

It is confusing to set up. Sometimes it takes a lot of work to tune the system

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Ensuring that our colleagues are aware of potential risk events.

  ### 35. Risk Intel Analyst

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

It is user friendly and can tailor it to us.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Reports of missed alerts or notifications that don’t arrive even after signing up properly

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It helps us with our network offices and alerting us of severe incidents.

  ### 36. The best in distributing emergency message and notification across various communication medium

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ifra M. | IT Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everything is instant with Everbridge, to mass delivering alert and notification to employees is easy with almost one-click operation. The emergency message can be pre-build and only need to edit few text before sending the message.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Nothing is not working, everything is working as it should be. System availibility is top notch.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Beneficial for us to instantly send mass emergency information notification, improve communication medium and situation update in real-time.

  ### 37. Everbridge perfect and reliable solution for incident management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam W. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

The first thing I will say that Everbridge is incredible and essential software for guard management and incidents and projects to manage tickets. I like it because we are tailoring with the experience and its functions of responses to incidents and the management of critical events. has been extremely useful and easy to use it functions.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Customer service should improve a bit is my only negative point for Everbridge.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Very good experience and we are completely adapted to the product due to its good functions, we use it for which active alarms and notify my equipment and emergency notification and optional risk management, on the other hand, their dough messages are also incredible and everything is going well.

**Official Response from Emily Holtrop:**

> Thank you for your thoughtful review! We're so glad to hear that Everbridge 360 has been a reliable and valuable tool for your incident and risk management. We appreciate your feedback on customer service and are always working to improve the experience for our users.

Thanks again for your partnership and for being part of the Everbridge community!


— The Everbridge Team

  ### 38. Incredibly effective product for crisis management, easy to use and we are satisfied

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhimas B. | Business Continuity Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

The first thing I liked is that it allows us to quickly notify our colleagues about any critical events that could affect safety. Additionally, the confirmation link and its features facilitate fluid communication. I also quite liked the emergency notification features. I think it works flawlessly and is fast and comprehensive.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

I would say that customization needs to improve and also the cost of purchasing other similar software is cheaper.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge is a software worth implementing and one that anyone should consider, as it solves many problems, especially in emergencies and the notifications needed for operational business management, emergency notifications, and critical events. Its beneficial for me and our entire team.

**Official Response from Emily Holtrop:**

> Thank you for sharing your experience! We're happy to hear Everbridge 360 is helping your team stay connected and informed during critical events. Your feedback on customization is appreciated as we continue to enhance the platform to meet evolving needs.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 39. Everbridge 360 - easy to implement for emergency communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmed M. | Mass Notifications Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I love how easy it is to use, especially with incident and critical event management. The training and learning curve are also incredible, and I also really liked how easy it is to navigate thanks to its excellent interface. Everbridge is performing extremely well.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Ir offers good performance and good price. But we had some problems, and support took a while to respond.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

I admit that Everbridge is an excellent solution. It works very well at a good price and offers features that solve problems across the board, from critical event management and emergency notifications to operational risk management. And that, obviously, benefits us because the product does and excellent job.

**Official Response from Emily Holtrop:**

> Thank you for the great review! We're glad Everbridge 360’s ease of use, intuitive interface, and broad functionality are helping you manage critical events with confidence. We appreciate your note on support response times and your feedback helps us continue to improve the full experience.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 40. Essential for Threat Intelligence and Traveler Risk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramiro R.

**Reviewed Date:** February 11, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

I really like the clarity of information provided by Everbridge 360 (Critical Event Management).

**What do you dislike about Everbridge 360 (Critical Event Management)?**

No dislikes

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge 360 (Critical Event Management) provides threat intelligence for traveler risk management and offers clarity of information.

  ### 41. Enables global awareness to keep people safe

**Rating:** 4.5/5.0 stars

**Reviewed by:** James C. | Global Physical Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

The ability to manage critical events. Having all incidents, alerts, task lists, forms, notes, documentation etc all under one umbrella (critical event) means managing these in a consolidated, auditable space is easy.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

There is a lack of integration options when it comes to instant messaging tools. Teams and Spark have been added but many organizations are not using these.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

The various parts of our subscription support our duty of care abilities, executive protection, intelligence forecasting, brand protection, travel risk management and emergency communications to name a few.

**Official Response from Emily Holtrop:**

> Thank you for sharing your review! We’re so glad to hear Everbridge 360 is helping you manage critical events in a consolidated and effective way, while also supporting your broader safety and risk management efforts.

Thanks again for your partnership and for being part of the Everbridge community! 

— The Everbridge Team

  ### 42. Great for Monitoring and Communication, But Workflow Setup Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shawn M. | Senior Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

The ability to monitor multiple streams of intel, keep track of traveling employees, and message out to the entire company if necessary.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The building of workflows is not very intuitive and can be complicated.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge 360 allows us to alert employees almost instantly in the event of an emergency.

**Official Response from Emily Holtrop:**

> Thank you for your feedback! We’re delighted that Everbridge 360 helps your team stay connected and respond quickly during emergencies. We appreciate your note on workflow setup, our team is continually enhancing usability to make configuration simpler and more intuitive.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 43. Everbridge - risk assessment in a single tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amar P. | Lead Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

What I like most is the monitoring and its dashboard, which offers reports on recent threats and critical event management. The dashboard also displays statistics and maps for a specific target. It also offers mass notification management features, which I really liked.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

So far so good, but it would be great if they could improve the email reports, as they often dont show relevant content and sometimes appear outdated.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge offers a wide range of capabilities to solve critical operational risk management, safety, and security issues. The intelligence platform is incredibly effective and also helps us with emergency regulations and prioritize vulnerability remediation. Its watchlist and monitoring of everything are incredibly effective.

**Official Response from Emily Holtrop:**

> Thank you for your thoughtful feedback! We’re pleased to hear that Everbridge 360’s monitoring and mass notification features are supporting your risk and emergency management efforts. Your comments about email reports are valuable as we work to improve every aspect of the platform.

Thanks again for your partnership and for being part of the Everbridge community!


— The Everbridge Team

  ### 44. My little take on this great Everbridge 360 tool for reporting issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalie B. | Incident, Problem and Service Level Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Its essential for easily generating reports when problems arise. I like its ease of use and its good monitoring features. I also like that it offers a web interface and integrates with numerous APIs, making manual intervention easier in the event of a failure or critical alert.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Its no a serious issues, but we did have some issues with the product during its implementation.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Weve been using it for a while to expand our event monitoring, strengthen incident detection, and take advantage of most of its features. This means its working very well and providing good benefits. So far, so good.

**Official Response from Emily Holtrop:**

> Thank you for taking the time to share your experience! We're glad Everbridge 360 is making it easier for you to manage alerts, generate reports, and integrate with your systems. Your note on implementation is appreciated and we're happy to know the platform is delivering strong results for your team. 

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 45. Everbridge is a Vital Partner in Emergency Preparedness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Everbridge has become an indispensable component of our emergency response program. The platform’s intuitive and user-friendly interface makes it easy for our team to craft and send alerts quickly—even under pressure. One of the standout features is the availability of pre-built templates, which significantly reduces the time needed to create notifications and ensures consistency in our messaging.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

We have not identified any issues with the product.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Everbridge doesn’t just support our emergency communications—it strengthens our overall safety culture.

**Official Response from Emily Holtrop:**

> Thank you for your wonderful review! We’re thrilled to hear that Everbridge 360 has become such an integral part of your emergency preparedness efforts. It’s great to know the intuitive design and templates are helping your team communicate quickly and confidently when it matters most.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 46. Works great for powerful and comprehensive emergency management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amrita S. | Security Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

I like being able to communicate across multiple channels, and its absolutely critical in an emergency. The system is incredibly reliable, and we havent had any communication issues during a major incident.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

The user interface, although it works, could be more intuitive and modern from my point of view.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It can be used from a single table and greatly benefits us in managing complex incidents and is incredibly powerful, which greatly benefits us in terms of peace of mind and improved operational efficiency.

**Official Response from Emily Holtrop:**

> Thank you for sharing your experience! We’re thrilled to hear that Everbridge 360 is helping you manage complex incidents reliably and efficiently across multiple channels. We appreciate your feedback on the interface as we continue working to make the platform even more intuitive for all users.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 47. Everbridge stands out as the only system that works to manage critical events

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cherith H. | Critical Event Management Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Its been fantastic for automating the workflow, and the feedback management is excellent. I love the power of two-way mass notifications and, above all, the fact that feedback reaches the right recipient.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Refining the essential elements of alerts can be a long and sometimes frustrating process.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Overall, it solves our problems, especially in terms of peace of mind and speed during a real crisis. Its excellent because it allows us to move from being a reactive function to a strategic partner that protects people and ensures business continuity.

**Official Response from Emily Holtrop:**

> Thank you for your feedback! We’re thrilled to hear Everbridge 360 helps your team act quickly and confidently during critical events. We appreciate your note on alert refinement, our team continues to enhance usability to make every step more efficient.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 48. Seamless Integration That Elevates Productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Larry B. | Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

The full integration and the ability to see my assets proximity to incidents

**What do you dislike about Everbridge 360 (Critical Event Management)?**

How slow the icons display in VCC and the reporting

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Easier to get the right info to the right people

  ### 49. Everbridge meets its incredibly robust critical communication functions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff L. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Everbridge 360 (Critical Event Management)?**

Since it was implemented, I liked the flexbility and its function of segmentation and geolocation because it allows us to direct alerts only to the personnel affected by the incidents. And finally I liked the reliability of the system during real events is good.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Complex rules configuration or adjustments require a lot of time.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

It solved the problem of slow communication during an emergency, because we have now centralized all our incident responses, benefiting from a dramatic reduction in responses time, ensuring safety, and minimizing operational disruption.

**Official Response from Emily Holtrop:**

> Thank you for your thoughtful review! We're so glad to hear Everbridge 360 has helped streamline your emergency communications and improve response times. We appreciate your feedback and are always working to make the platform even better.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

  ### 50. Very Helpful So Far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Everbridge 360 (Critical Event Management)?**

New to product and so far very helpful and useful for our healthcare operations.

**What do you dislike about Everbridge 360 (Critical Event Management)?**

Knowing the difference in all the difference platforms.

**What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?**

Mass communication across multiple hospital sites.


## Everbridge 360 (Critical Event Management) Discussions
  - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment
  - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments

- [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A05%3A21+-0500&secure%5Bsession_id%5D=bda989e7-34c1-40f8-817f-ccc27d8ea6d6&secure%5Btoken%5D=6b7e08133f2ca730408598f7880aff28ef342e4b393a29c63a0d3d9c720ce026&format=llm_user)
## Everbridge 360 (Critical Event Management) Integrations
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews)
  - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews)
  - [Computer Aided Dispatch](https://www.g2.com/products/computer-aided-dispatch/reviews)
  - [Contlo Al](https://www.g2.com/products/contlo-al/reviews)
  - [Dataminr](https://www.g2.com/products/dataminr/reviews)
  - [Genetec](https://www.g2.com/products/genetec-genetec/reviews)
  - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [myCWT](https://www.g2.com/products/mycwt/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Ontic](https://www.g2.com/products/ontic/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Everbridge 360 (Critical Event Management) Features
**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Collaboration**
- Modules
- Scheduling
- Reporting

**Emergency Response**
- Computer Aided Dispatch
- Geospatial Mapping
- Collaborative Response

**Safety**
- Drills
- Compliance Management
- Care Plan Management
- Assessment Management
- Document Management
- Incident Management
- Forms Management
- Audit Management
- Case Management
- Inspection Management
- Insurance Management
- Inventory Management
- Task Management
- Employee Management
- Training Management
- Training Record Management
- Workflow Management

**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Threat Identification**
- Proactive Listening
- External Data Mining
- POI Profiles
- Threat Reporting

**Planning**
- Program Management
- Resource Modelling
- Recovery Plans
- Templates
- Policy Management

**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Prevention & Preparation**
- Scenario Planning
- Document Database
- Equipment Management
- Threat Monitoring

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Communication**
- Security
- Health Care Messages
- Alarms
- Messaging
- Telephone
- Notifications

**Data Management**
- Patient Care Report / Clinical Documentation
- Performance Reporting
- Workers Comp Injury Reports

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Threat Assessment**
- Graphical and Link Analysis
- Threat Scoring

**Execution**
- Action Management
- Emergency Notifications
- Workflows
- Vulnerability Management
- Task Management
- Compliance Management
- Incident Management
- Document Management
- Alerts/Notifications

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

**Response**
- Mass Alerts and Notifications
- Geolocation
- Automated Workflows
- Incident Dashboard
- Third-Party Data Mining
- Collaboration Tools

**Business Resilience**
- Business Continuity
- Compliance Management
- Incident Management
- Policy Management

**Patient Management**
- Staff Scheduling
- Patient Retention
- CDI (Clinical Document Improvement)

**Business Operations**
- Billing
- Employee Management
- Communication Management
- Training Management
- Shift Management
- Fleet Management
- Claims Management
- Instructor Management
- Availability Management
- Timesheet Management
- Compliance Management
- Fuel Management
- Patient Records Management

**Audit and Inspections**
- Templates
- Workflows

**Administration**
- Payment Processing
- Reporting
- Dashboards

**Threat Monitoring**
- Threat Alerts
- Continuous Monitoring
- Investigation Management

**Analytics**
- Business Impact Analysis
- Plan Reporting
- Recovery KPIs

**Recovery**
- Auditing & Compliance
- Incident Mapping
- Post-Event Analysis
- Cost Management
- Document Sharing

**Additional Functionality**
- Availability Indicator
- For First Responders
- Document Storage
- Third-Party Integrations
- Electronic Signature
- Reporting & Statistics
- Controlled Substance Tracking
- Refusal Statements
- Scheduling
- Dispatch Monitoring
- API
- NEMSIS Compliance
- Point-of-Service Data
- Self Serve Sign-up
- Mobile Access
- Alerts/Escalation
- Billing & Invoicing
- Overtime Calculation
- For Medical Purposes
- Equipment Tracking
- Offline Access
- GPS
- Shift-End Alerts
- EMS Service Roles Time Clock
- AI Copilot
- Vehicle Maintenance
- Employee Certification
- Generative AI
- Complaint Monitoring
- Activity Dashboard
- Data Import/Export
- Event Calendar
- SOG/Protocol Control
- Routing

**Operations**
- Correspondance Variety
- Data Sharing
- Cross Platform Support
- Routing
- Health Care IT Integration
- Analytics and Reporting
- Messaging Security

**Training**
- Content
- Best Practices

**Platform**
- Reporting and Analytics
- Connections and Integrations
- Collaboration Tools

**Integration**
- Integrated Risk Management
- Disaster Recovery
- EMNS
- Vendor Risk Management

**Generative AI**
- AI Tasks

**Reporting**
- Root Cause Analysis
- OSHA Compliance
- Trend Analysis
- OSHA Recordkeeping

**Generative AI**
- AI Text Generation
- Generative AI

**Artificial Intelligence**
- Heat maps
- NLP Insights
- Internet of Things (IoT)
- Video analysis
- Predictive
- Monitoring
- Health Monitoring

**Agentic AI - Business Continuity Management**
- Multi-step Planning
- Adaptive Learning
- AI/Machine Learning
- Scenario Planning

**Additional Functionality**
- Personnel Drug Testing
- Scheduling
- AI Copilot
- Third-Party Integrations
- Health Risk Assessment
- Activity Dashboard
- Generative AI
- Health Record Access
- Reporting/Analytics
- Incident Reporting
- Immunization & Allergy Tracking
- Appointment Scheduling
- Employee Database
- Progress Tracking
- Incident Response Checklists
- API
- Status Tracking
- Customizable Forms
- Reporting & Statistics
- Audit Trail
- Quality Control
- Mobile Alerts
- Task Scheduling
- Data Import/Export
- Access Controls/Permissions
- Alerts/Notifications
- Customizable Fields
- Document Storage
- Reminders
- Activity Tracking
- Risk Alerts
- Role-Based Permissions
- Customizable Reports
- Offline Access
- Version Control
- Collaboration Tools
- Real-Time Data
- Real-Time Updates
- Risk Assessment
- Real-Time Notifications
- Data Visualization
- Real-Time Reporting
- Accident Investigation

**Generative AI- Business Continuity Management**
- Automated Plan Generation
- AI-Generated Post-Incident Reports and Summaries

**Additional Functionality**
- Secure Data Storage
- Activity Dashboard
- Third-Party Integrations
- "What If" Scenarios
- Incident Response Checklists
- Reporting & Statistics
- Risk Assessment
- Multi-Channel Communication
- AI Copilot
- Business Continuity Exercising
- Monitoring
- Plan Development

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Additional Functionality**
- Scenario Planning
- Activity Tracking
- Prioritization
- Audit Trail
- Risk Scoring
- Approval Process Control
- Customizable Reports
- Predictive Analytics
- AI Copilot
- Alerts/Notifications
- Dashboard
- Data Visualization
- Risk Reporting
- Version Control
- Risk Assessment
- Reminders
- Risk Analysis
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- API

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