---
title: Everbridge 360 (Critical Event Management) Reviews
meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 359 reviews by the users' company size, role or industry
  to find out how Everbridge 360 (Critical Event Management) works for a business
  like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 359
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Public Safety
  url: https://www.g2.com/categories/public-safety
---


# Everbridge 360 (Critical Event Management) Reviews
**Vendor:** Everbridge  
**Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 359
## About Everbridge 360 (Critical Event Management)
Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports



## Everbridge 360 (Critical Event Management) Pros & Cons
**What users like:**

- Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews)
- Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews)
- Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews)
- Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews)
- Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews)
- Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews)
- Reliability (39 reviews)
- Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews)
- Communication Efficiency (38 reviews)
- Group Communication (35 reviews)

**What users dislike:**

- Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews)
- Users find the **inefficiency** of Everbridge 360's initial setup and complex governance challenging in dynamic environments. (31 reviews)
- Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews)
- Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews)
- Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews)
- Notification Issues (18 reviews)
- Difficult Setup (16 reviews)
- Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews)
- Limited Customization (13 reviews)
- Difficult Learning (12 reviews)


## Everbridge 360 (Critical Event Management) Discussions
  - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment
  - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments

- [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-09+22%3A18%3A51+-0500&secure%5Bsession_id%5D=f78352f7-e086-4fe7-afe4-5e62497aa70a&secure%5Btoken%5D=3845fcbc04bde757eee765e0f916fadd53c26af12d036b95e8f4fc184052a98b&format=llm_user)
## Everbridge 360 (Critical Event Management) Integrations
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## Everbridge 360 (Critical Event Management) Features
**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Collaboration**
- Modules
- Scheduling
- Reporting

**Emergency Response**
- Computer Aided Dispatch
- Geospatial Mapping
- Collaborative Response

**Safety**
- Drills
- Compliance Management
- Care Plan Management
- Assessment Management
- Document Management
- Incident Management
- Forms Management
- Audit Management
- Case Management
- Inspection Management
- Insurance Management
- Inventory Management
- Task Management
- Employee Management
- Training Management
- Training Record Management
- Workflow Management

**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Threat Identification**
- Proactive Listening
- External Data Mining
- POI Profiles
- Threat Reporting

**Planning**
- Program Management
- Resource Modelling
- Recovery Plans
- Templates
- Policy Management

**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Prevention & Preparation**
- Scenario Planning
- Document Database
- Equipment Management
- Threat Monitoring

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Communication**
- Security
- Health Care Messages
- Alarms
- Messaging
- Telephone
- Notifications

**Data Management**
- Patient Care Report / Clinical Documentation
- Performance Reporting
- Workers Comp Injury Reports

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Threat Assessment**
- Graphical and Link Analysis
- Threat Scoring

**Execution**
- Action Management
- Emergency Notifications
- Workflows
- Vulnerability Management
- Task Management
- Compliance Management
- Incident Management
- Document Management
- Alerts/Notifications

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

**Response**
- Mass Alerts and Notifications
- Geolocation
- Automated Workflows
- Incident Dashboard
- Third-Party Data Mining
- Collaboration Tools

**Business Resilience**
- Business Continuity
- Compliance Management
- Incident Management
- Policy Management

**Patient Management**
- Staff Scheduling
- Patient Retention
- CDI (Clinical Document Improvement)

**Business Operations**
- Billing
- Employee Management
- Communication Management
- Training Management
- Shift Management
- Fleet Management
- Claims Management
- Instructor Management
- Availability Management
- Timesheet Management
- Compliance Management
- Fuel Management
- Patient Records Management

**Audit and Inspections**
- Templates
- Workflows

**Administration**
- Payment Processing
- Reporting
- Dashboards

**Threat Monitoring**
- Threat Alerts
- Continuous Monitoring
- Investigation Management

**Analytics**
- Business Impact Analysis
- Plan Reporting
- Recovery KPIs

**Recovery**
- Auditing & Compliance
- Incident Mapping
- Post-Event Analysis
- Cost Management
- Document Sharing

**Additional Functionality**
- Availability Indicator
- For First Responders
- Document Storage
- Third-Party Integrations
- Electronic Signature
- Reporting & Statistics
- Controlled Substance Tracking
- Refusal Statements
- Scheduling
- Dispatch Monitoring
- API
- NEMSIS Compliance
- Point-of-Service Data
- Self Serve Sign-up
- Mobile Access
- Alerts/Escalation
- Billing & Invoicing
- Overtime Calculation
- For Medical Purposes
- Equipment Tracking
- Offline Access
- GPS
- Shift-End Alerts
- EMS Service Roles Time Clock
- AI Copilot
- Vehicle Maintenance
- Employee Certification
- Generative AI
- Complaint Monitoring
- Activity Dashboard
- Data Import/Export
- Event Calendar
- SOG/Protocol Control
- Routing

**Operations**
- Correspondance Variety
- Data Sharing
- Cross Platform Support
- Routing
- Health Care IT Integration
- Analytics and Reporting
- Messaging Security

**Training**
- Content
- Best Practices

**Platform**
- Reporting and Analytics
- Connections and Integrations
- Collaboration Tools

**Integration**
- Integrated Risk Management
- Disaster Recovery
- EMNS
- Vendor Risk Management

**Generative AI**
- AI Tasks

**Reporting**
- Root Cause Analysis
- OSHA Compliance
- Trend Analysis
- OSHA Recordkeeping

**Generative AI**
- AI Text Generation
- Generative AI

**Artificial Intelligence**
- Heat maps
- NLP Insights
- Internet of Things (IoT)
- Video analysis
- Predictive
- Monitoring
- Health Monitoring

**Agentic AI - Business Continuity Management**
- Multi-step Planning
- Adaptive Learning
- AI/Machine Learning
- Scenario Planning

**Additional Functionality**
- Personnel Drug Testing
- Scheduling
- AI Copilot
- Third-Party Integrations
- Health Risk Assessment
- Activity Dashboard
- Generative AI
- Health Record Access
- Reporting/Analytics
- Incident Reporting
- Immunization & Allergy Tracking
- Appointment Scheduling
- Employee Database
- Progress Tracking
- Incident Response Checklists
- API
- Status Tracking
- Customizable Forms
- Reporting & Statistics
- Audit Trail
- Quality Control
- Mobile Alerts
- Task Scheduling
- Data Import/Export
- Access Controls/Permissions
- Alerts/Notifications
- Customizable Fields
- Document Storage
- Reminders
- Activity Tracking
- Risk Alerts
- Role-Based Permissions
- Customizable Reports
- Offline Access
- Version Control
- Collaboration Tools
- Real-Time Data
- Real-Time Updates
- Risk Assessment
- Real-Time Notifications
- Data Visualization
- Real-Time Reporting
- Accident Investigation

**Generative AI- Business Continuity Management**
- Automated Plan Generation
- AI-Generated Post-Incident Reports and Summaries

**Additional Functionality**
- Secure Data Storage
- Activity Dashboard
- Third-Party Integrations
- "What If" Scenarios
- Incident Response Checklists
- Reporting & Statistics
- Risk Assessment
- Multi-Channel Communication
- AI Copilot
- Business Continuity Exercising
- Monitoring
- Plan Development

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Additional Functionality**
- Scenario Planning
- Activity Tracking
- Prioritization
- Audit Trail
- Risk Scoring
- Approval Process Control
- Customizable Reports
- Predictive Analytics
- AI Copilot
- Alerts/Notifications
- Dashboard
- Data Visualization
- Risk Reporting
- Version Control
- Risk Assessment
- Reminders
- Risk Analysis
- Real-Time Reporting
- Corrective and Preventive Actions (CAPA)
- API

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