--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 359 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 359 scale: '5' date_modified: '2026-08-07' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 359 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews) - Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews) - Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews) - Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews) - Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Group Communication (35 reviews) **What users dislike:** - Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews) - Users find the **inefficiency** of Everbridge 360's initial setup and complex governance challenging in dynamic environments. (31 reviews) - Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews) - Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews) - Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Building a Full Audit View from Monitoring to Closure **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa H. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** We are still in testing, but love how we can start to pull together a full audit view of an event from monitoring to closure **What do you dislike about Everbridge 360 (Critical Event Management)?** We are still early in deploying this version so nothing stands out to dislike. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** the biggest opportunity for us will be to have an integrated view for the analyst to monitor, engage stakeholders, and respond in one place. additionally we are pushing for AI across the organization and being able to leverage 3rd party capabilities is a huge uplift for us rather than us developing on our own. This also significantly assists us in time to respond to an event. ### 2. Feature-Rich Platform with Easy HR and MS Teams Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the number of features of the platform, allowing organizations to customize their solutions based on their needs. It also has easy integration with our HR data system and MS Teams. **What do you dislike about Everbridge 360 (Critical Event Management)?** The one thing I dislike is the fragmented programs that require extra fees to add. Only because our budgets are very tight :( **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 is our organization's only program that bridges organizational silos. We're able to communicate and reach every employee across North America and other continents and provide real-time situational awareness notifications. Everbridge 360 is also our backup communication platform for Microsoft products (ex. if MS Teams and Outlook go down). ### 3. Effortless to Use — Great Templates, Highly Effective, and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Don W. | Emergency Management Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Ease of use and templates. System is very effective. **What do you dislike about Everbridge 360 (Critical Event Management)?** I can't really give any negatives. Response to issues are resolved quickly and efficiently. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Provides the ability for mass notification in a timely manner. ### 4. Rapid Communication, Yet Integration Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush P. | Manager Project Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like Everbridge 360 (Critical Event Management) because it's very fast, efficient, and reliable. It only takes a fraction of a second to send communications to all our employees. I also appreciate the variety of communication methods available, including phone calls, emails, and notifications, ensuring that the recipient doesn't miss the communication. The initial setup was very easy, and the device setup was straightforward, although onboarding users took some time. **What do you dislike about Everbridge 360 (Critical Event Management)?** We tried to integrate Everbridge 360 (Critical Event Management) with one of our other systems, and that integration didn't work out very well. Maybe we'll have to put some more time and discuss with our pitch team. I hope that will work soon. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 (Critical Event Management) to contact our entire employee base in crisis situations. It's fast, efficient, and reliable, sending communications instantly via multiple channels like phone calls, emails, and notifications, ensuring no communication is missed. ### 5. Effective Emergency Notifications, But Costly **Rating:** 4.0/5.0 stars **Reviewed by:** Luke S. | Cloud & Application Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ability to have multiple channels as needed for mass notifications to different employee groups. We can send alerts, like inclement weather notifications, to employees who work in particular offices. It helps us get the necessary information to the necessary audience quickly and efficiently by removing barriers of making sure we have the right emails or phone numbers. We just select the correct channel and send the message out. **What do you dislike about Everbridge 360 (Critical Event Management)?** Cost is the biggest concern to me. It works well but it is quite a bit pricier than other competitors. It was complex initially. But management has been easier once deployment and the initial configuration was complete. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 to notify employees quickly and efficiently on multiple devices, solving communication issues during emergencies. Its ability to target specific groups helps deliver necessary info without alerting others unnecessarily. It removes the hassle of ensuring correct contact details. ### 6. Easy Mass Communication Across Teams with Flexible Use Cases **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I really like the ability to mass communicate across our organization, and at the same time set it up for different use-case scenarios for different teams. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish I could do more with the platform, and that everything were available in the same window. I’d also like clearer visibility into what options are available that I’m not currently using, as well as which features I already have access to but may not be making the best use of. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I don’t think we’re using it to the best of our ability, and I feel we could be getting more out of it. ### 7. Streamlined Event Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Dana C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like being able to track and monitor responses, quickly export information, and build a report. I enjoy the ease of use. The initial setup was pretty easy with the assistance of our TAM, who informed us of what we needed and made adjustments as we progressed through the setup process. **What do you dislike about Everbridge 360 (Critical Event Management)?** There was nothing I disliked about the tool. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 to manage physical security and weather events, track responses, and task stakeholders. It helps get messages out using templates, track and monitor responses, quickly export info, and build reports. I enjoy its ease of use. ### 8. Friendly UI with Clear Crisis Notifications and Easy Polling **Rating:** 5.0/5.0 stars **Reviewed by:** caroline w. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Friendly user interface. Formatting easily interpreted by employees receiving notifications during or after a crisis. Ability to poll and easily interpret and share results. **What do you dislike about Everbridge 360 (Critical Event Management)?** Dynamic reporting can sometimes take some manual effort. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have the ability to reach out to employees via multiple modalities (text, email, call) in the event of emergencies. The Business Resilience team is able to receive alerts for events occurring near each of our sites as well as for nearby remote employee locations. We have also enabled other teams at our organization (Facilities, HR, Physical Security) to receive and triage alerts as necessary. ### 9. Positive Experience with Mass Notification **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I've used Everbridge for nearly 10 years and would recommend to any other professionals in search of a mass notification platform. The features that have been added over the past 3-5 years have really helped my use case while offering more flexibility in delivery method, custom logo's, call routing, conf bridge triaging and custom SMS and email templates. **What do you dislike about Everbridge 360 (Critical Event Management)?** The inability of Everbridge to offer our historical call logs is unfortunate. I'd prefer to have access to all notifications I've ever sent, not just the last 200 active notifications. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** When firm communications (email, desk phone) are unavailable, Everbridge is the only option to reach our staff. Even if firm contact methods are available, the ability to ping any and all contact methods an employee has identified simulatenously is a great advantage of using a system like Mass Notification. ### 10. Easy-to-Use Interface for Quick Access to Critical Info When It Matters **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The user interface is very easy to use. I don’t use the product every day, but when there’s an emergency, I can quickly log in and get the critical information I need. **What do you dislike about Everbridge 360 (Critical Event Management)?** I’d like to see more integration with payroll software. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge helps us send notifications to employees and to the parents of the individuals we support, and it’s highly valued. ### 11. Exciting App Innovations That Keep Getting Better **Rating:** 4.5/5.0 stars **Reviewed by:** Caleb C. | Tile Installer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Learning about all the new innovations that the company is working on in the app. **What do you dislike about Everbridge 360 (Critical Event Management)?** It’s difficult with the sign on process to get the end user to sign on and get usage out of it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** They’re using AI within the app to help streamline the process. ### 12. Streamlined Communication, Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Rich M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ease of use and how much it cuts down the time information is sent to our stakeholders. The transition with Everbridge 360 (Critical Event Management) was seamless, thanks to our TAM, Tom Osail, who has been instrumental in the success of Everbridge usage in all of Exelon. **What do you dislike about Everbridge 360 (Critical Event Management)?** I would like scheduling to be a little easier. Also, I feel the overall look and feel is too busy. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 for mass communication and resource activation during security events and outages. It speeds up informing stakeholders and helps in emergency responses. ### 13. Effective Mass Notifications, Needs Improved Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Chuck R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I appreciate Everbridge 360 (Critical Event Management) for its Mass Notification feature, which is crucial for us. I also find the geofencing helpful because it often provides sound updates. The system provides real-time major incident alerts, allowing us to send mass notifications promptly. **What do you dislike about Everbridge 360 (Critical Event Management)?** Not all sources are identified, leading to unverified information about potential disruptions. Also, integration on certain platforms like Salesforce needs work. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I find Everbridge 360 helpful with real-time major incident alerts and mass notifications, although not all sources are identified and some are unverified. Geofenced assets provide sound updates. ### 14. Critical Alerts with Seamless Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki C. | Security Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that Everbridge 360 (Critical Event Management) provides quick and valid information. The ways of getting the information are effective, and I appreciate how it lets us know of events happening near our sites. The 'Signal' feature is also helpful because it allows us to get updates from socials. Additionally, setting up Everbridge 360 was easy. **What do you dislike about Everbridge 360 (Critical Event Management)?** Looking forward to flow designer **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 (Critical Event Management) provides situational awareness by informing us of events near our sites. It offers quick and valid updates, including social media signals, and supports mass notifications. ### 15. A Critical Tool for Asset Safety and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I love that Everbridge 360 (Critical Event Management) allows us to safely monitor our assets, including our people and facilities, and directly communicate any emergent issues to ensure their safety. I appreciate that we can communicate with employees in a number of different ways to suit our needs and customize as needed. Depending on the situation, we can determine the group we want to communicate with and how to reach them effectively. **What do you dislike about Everbridge 360 (Critical Event Management)?** None **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 helps us safely monitor assets and communicate emergent issues to ensure safety, with customizable communication options. ### 16. Versatile Platform That Connects Seamlessly Across Our Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The versatility of being able to work with multiple other facets of our business, e.g. taking information in from work tickets, card badging, or laptop IPS **What do you dislike about Everbridge 360 (Critical Event Management)?** The mobile app is difficult to get employees to use, as there are no intuitive sign-in methods and issues with upgrading technology with the app **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** One problem Everbridge 360 is currently attacking is connectivity with company applications such as Microsoft teams. Everbridge puts forth a continuous effort to make its products more accessible. ### 17. Efficient solution for group notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Melody A. | Corporate security coordinator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** My best feature of Everbridge Mass Notification is that I do not have to go through rings of fire to contact everyone I need. Our side of the implementation was seamless and it is containing features that are similar to the kind of alerts we issue on a weekly basis. I use it frequently, as I find it effective with regard to the functioning of our team. The customer support has been cooperative in cases where I needed assistance and nothing has gotten out of hand to slack down our day. **What do you dislike about Everbridge 360 (Critical Event Management)?** The aspect I find challenging with the Everbridge Mass Notification is the fact that certain message templates seem restricted to me so I write more than I should. Updates are carried out occasionally and alter little details that disorient me during the day. Due to that, my usage frequency decreases during specific tasks. Customer support is something that provides assistance when necessary, but the number of features is insufficient enough to make me feel slowed down. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The thing that Everbridge Mass Notification assisted most in doing was avoiding alerts missed when the situation got chaotic. The installation did not disrupt our current working process, and the features were suitable to our daily requirements. Its frequent utilization by the team is due to the fact that it adds order to what once were chaotic situations. The customer care is quick to respond when we require it, and everyone will find the entire experience easier. ### 18. Streamlined Communication and Systems That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Celeste G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** the ability to streamline systems and communications. **What do you dislike about Everbridge 360 (Critical Event Management)?** Currently, I find it hard to know what I don't know - I'd like to have more interaction with a representative to learn ways to utilize the system better and integrate with my current processes and needs. I also find the current reporting system challenging - at least in the way that I use it. That may be an easy fix with help from an expert. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The ability to automate notification - I just need to get my team on board. ### 19. Efficient and Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Erin L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I find Everbridge 360 (Critical Event Management) quick and easy to navigate. It's easy to set up to meet my needs and meets threshold requirements. I appreciate the excellent threat and intelligence data it provides, which helps me make real-time, trusted decisions. **What do you dislike about Everbridge 360 (Critical Event Management)?** The user interface is confusing and has too many colors for those with color blindness. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 to address lack of real-time and vetted information while being short on time. It provides quick, easy navigation and excellent intelligence data for real-time, trusted decisions. ### 20. Effortless Tracking, Essential for Crisis Management **Rating:** 4.5/5.0 stars **Reviewed by:** Adam D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the asset integration feature in Everbridge 360 (Critical Event Management) because it allows us to track our moving objects efficiently. It's great for quickly assessing situations, triaging, and getting messages out, especially in emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish there's a lot more clarity in the KMLs. Easier to turn on and off. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 (Critical Event Management) for accountability with all 4,000 employees and ensuring they're safe during emergencies. Its asset integration lets us track mobile medical units across the country, which is immensely helpful. ### 21. Reliable Support and Automation That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Yuri K. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I was shocked that when our applications broke down but thankfully their customer service did indeed answer their phones. And even though I had low expectations that the workflow automation would not trigger as expected but in the end everything did work out. I also was relieved that the mass notification went out as scheduled without causing the entire system to crash and it also meets the regulatory requirements which is a plus. **What do you dislike about Everbridge 360 (Critical Event Management)?** But I have to say, the reporting features are a nightmare to try to understand. I dislike that you can only select one item from each drop down menu and it causes me to have to click many times. It's an older gray interface and also when I'm in the middle of filling out a form and I get logged off; I lose all my input. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We currently utilize this product to follow critical events and ensure safety of personnel during emergencies and it satisfies the auditors since we're able to show we sent the notifications and we are also able to save time versus using manual phone trees that we used to utilize. ### 22. Effective Mass Communications for Critical Disruptions **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul s. | Assistant Manager OTC, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It helps trigger mass communication to employees in case of critical system impact to arrange for alternative work arrangements. This is also used to inform clients of regular working setup disruptions and plan ahead of time. **What do you dislike about Everbridge 360 (Critical Event Management)?** The notifications on the app are not always reliable. The user app functionality should be improved so it’s easier to update contact details and manage notification preferences. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Business Continuity Management, along with critical updates to employees in the event of disruptions. ### 23. Essential for Crisis Management with Minor Email Update Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Austin M. | Business Continuity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the modern UI of Everbridge 360 (Critical Event Management) as it makes it easier to navigate during critical times and simplifies communication sending. The travel portion is great for finding individuals' flight information and trip information. **What do you dislike about Everbridge 360 (Critical Event Management)?** There's an issue with mass updating and 're-enabling' email accounts. We need to do it one by one instead of a mass update. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 for crisis and incident management. It helps with employee incident management and finding flight info. The modern UI eases navigation and communication in critical times. ### 24. Effortless Setup, Essential for Emergency Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Nur I. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I find Everbridge 360 (Critical Event Management) easy to use, which is great for setting up critical emergency announcements. It's also easy to set up, and once that's done, it pretty much works automatically. I would definitely recommend it, giving it a 10 out of 10. **What do you dislike about Everbridge 360 (Critical Event Management)?** I think it could improve if it can provide solutions for the emergency. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 (Critical Event Management) for critical emergency announcements. It solves the need to inform employees about emergencies in their area. It's easy to use, easy to set up, and operates automatically. ### 25. Single Dashboard Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Shan K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Single dashboard allowing end users to not skip. Online training which is helpful for all users types **What do you dislike about Everbridge 360 (Critical Event Management)?** Intel readiness and direct comms sent to GSOC without interruptions **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** it is solving problems for our urgent comms needs, also helping risk Intel, cyber security and supply chain. ### 26. Exceptional Reliability and Precision in Critical Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dolores G. | Crisis Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** What I appreciate most about Everbridge, in addition to its rapid response features for critical events and mass messaging, is its segmentation and routing capabilities. They work flawlessly, allowing me to notify only the relevant personnel whenever we receive an alert. I also find the 360 interface extremely helpful, as it collects only the necessary data, which is impressive. Having used this solution for some time now, I continue to find it both wonderful and effective every day. I truly hope it remains as reliable and useful as it has always been. **What do you dislike about Everbridge 360 (Critical Event Management)?** Up to this point, everything has been working as expected and I haven't noticed any negatives. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** To be honest, it has been an excellent solution that truly fulfills its objectives and distinguishes itself from others. Everbridge has successfully addressed challenges in our crisis management operations, shifting our approach from reactive to predictive and opportunistic, while also reducing response times. In summary, they do an outstanding job. ### 27. Intuitive Platform and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** MIchael L. | Regional Security Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** The interface and functionality show that Everbridge understands their users and needs of their customers. The various interfaces for all modules are well-designed and intuitive. Foremost, their customer support is unmatched. **What do you dislike about Everbridge 360 (Critical Event Management)?** I would say that there is nothing I dislike. I will say that their many acquisitions over short period of time has slowed the full integration of each. However, when these integrations are completed, the final product is excellent such as the integration of NC4 into VCC. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge has allowed us to standardize and streamline are crisis management processes globally. Processes and procedures were very siloed and relied on old methodologies such as phone trees. Furthermore, sites would need to depend on active monitoring of local municipality communications and network news for critical event identification. Everbridge has made this process seamless with critical event workflows. **Official Response from Emily Holtrop:** > Thank you for your wonderful feedback! We’re thrilled to hear that Everbridge 360 and our customer support team have made a strong impact on your crisis management efforts. We appreciate your note on integrations, our team is committed to ensuring every enhancement delivers an even more seamless experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 28. Everbridge 360 Keeps What Matters at Your Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that you can have everything at your fingertips with Everbridge 360. The CEM allows us to manage workflows so that we see what really matters. **What do you dislike about Everbridge 360 (Critical Event Management)?** I don't' know if this is something I dislike, but the workflows can be a little complicated and if you don't have them set up right you can get more information than you're looking for or not get what you need. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Once our profile is fully optimized, I hope that Everbridge 360 can help us stay connected with our travelers in ways that we haven't been able in the past. I'd love to be able to use the functionality to send communications, receive responses, and tailor our action plans. ### 29. Fast, User-Friendly, and Vital for Critical Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Jim R. **Reviewed Date:** November 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I really appreciate how Everbridge 360 (Critical Event Management) provides speed and ease of use, which are crucial in my role. The platform excels in delivering timely reporting for critical incidents, helping me and my team rapidly address risks or threats facing our employees and operations. The swift push notifications keep everyone informed with pertinent intelligence. I also value how integrating more intelligence tools enhances the overall efficiency of the system, supporting smooth and continuous operations. These features make Everbridge 360 not only user-friendly but also indispensable in maintaining a secure environment for our team. The fact that I would rate it a 10 out of 10 for recommendation speaks volumes about my satisfaction with its performance and the peace of mind it provides. **What do you dislike about Everbridge 360 (Critical Event Management)?** I find that Everbridge 360 (Critical Event Management) could improve in providing more assistance with mobile alerts. Customizing groups of notifications for specific groups isn't as flexible as I'd like. I think there should be more tailored group lists based on specific criteria to enhance its functionality. This would greatly help in managing communication more effectively and efficiently. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 for timely notification and reporting of critical incidents, aiding staff with pertinent intelligence on risks and threats, which enhances operational safety and efficiency. ### 30. Keeps Multiple Properties Aligned with a Shared Operating Picture **Rating:** 5.0/5.0 stars **Reviewed by:** LaRacheal L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** We have multiple properties and we are able to keep everyone in the know while maintaining a shared operating picture of our airport and its operations. **What do you dislike about Everbridge 360 (Critical Event Management)?** We are working the kicks out of duplicate messaging and ensuring that the right people receive the right notifications **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The platform is allowing us to provide real world updates about incidents happening within our airport and its facilities so that we can make the best decisions when responding. ### 31. Connects Our Teams Seamlessly for Mass Notifications and Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Allison K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The connection it gives us to all of the different teams that utilize mass notification and scheduling. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish we could connect more directly into some of our access systems, for compliance purposes, as opposed to API or webhook type of connections. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** getting in contact with all members of support groups for recovery purposes. Reaching people where they are, instead of being committed to only engaging people via email when an emergency hits ### 32. Real- time integration and eyes on all your assets. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlin L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The visibility of all of your assets and the risks posed to them in real time is the greatest feature of everbridge. Being able to integrate into all of our systems makes it seamless between departments. **What do you dislike about Everbridge 360 (Critical Event Management)?** Only sometimes are notifying certain groups in certain events more challenging to setup the workflow. But the customer service helps make everything easy. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** notifying associates spread across a large platform of events posing a risk to them ### 33. Essential for Emergency Alerts, Fast and Reliable Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 helps me daily with emergency communications management for things like weather warnings and system downtimes and I appreciate how I can deliver alerts to relevant groups within moments. In critical situations, pre-designed templates and automated processes are invaluable and I love that I can monitor real time who has received and who has acknowledged the alerts. **What do you dislike about Everbridge 360 (Critical Event Management)?** I understand that new notification template set up and having to configure distribution lists to include different regional groups and teams can be time consuming. Crowding of the interface can be frustrating when managing several incidents simultaneously. I would appreciate the ability to modify my dashboard to filter out everything but what is most critical for my areas to attend to and respond to and prioritize having a more flexible dashboard. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Automated communication that is immediate and gapless is critical to effective response to disasters and emergencies. Coordinating alerts, updates and responses from your team is much more effective when there is a central location that eliminates the need to juggle several phones or systems. There is much more confidence and readiness to respond when communication systems are integrated. ### 34. Intuitive, Easy-to-Use UI for Fast Company-Wide Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Graham M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of use and the intuitive UI allows for quick and easy updates across our company and their respected business units **What do you dislike about Everbridge 360 (Critical Event Management)?** The lack of AI functionality however based on recent updates it seems there is a huge AI push coming to the platform **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has allowed our BCP and BIAs to improve drastically, and it has helped bridge the gaps between business units and the company’s overall approach to BCP. ### 35. Excellent Drag-and-Drop Automation with Smart Execution and Monitoring Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Mostafa A. | IT Incident Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is the drag-and-drop process automation; it’s excellent. I also appreciate the intelligent execution and the integration with monitoring tools, which makes it easy to create incidents quickly and send notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** It’s a good tool, but it still needs improvements to the artificial intelligence filters and the administration interface. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Resolving many issues—especially those related to manual errors—has given us greater visibility into our operations, and the incredibly low response time is remarkable. So far, it’s working well and benefiting us; I just hope it continues this way. ### 36. Automates Incident Response, Needs Improved Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Hasina A. | IT Operations., Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I love Everbridge 360 (Critical Event Management) for its exceptional automation capabilities and playbook management, which significantly enhance our incident response process. The automation automates alert correlation, identifies the right personnel to contact based on system status and shifts, and automatically opens collaboration channels like Zoom or Slack. This not only saves us from potential chaos during incidents but also drastically reduces the time wasted. Additionally, I find tremendous value in the platform's robust reporting and analytics features, particularly the detailed after-action reports that highlight the Mean Time to Acknowledge (MTTA), which are crucial for our industry. **What do you dislike about Everbridge 360 (Critical Event Management)?** The main area for improvement with Everbridge 360 (Critical Event Management) is the onboarding process and the complexity of the initial setup. I would appreciate more templates and best practice guidance that are specific to our industry, which would significantly ease the setup process. Honestly, the initial setup was not easy, indicating a steep learning curve or lack of straightforward guidance for new users. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I find Everbridge 360 automates incident response, reducing chaos and time loss. It correlates alerts, initiates collaboration channels, and manages playbooks effectively. The reporting features, especially for after-action reports, are vital for our industry. ### 37. Buggy Notifications and Clunky Navigation Make CE Management Hard to Track **Rating:** 1.5/5.0 stars **Reviewed by:** Ashley E. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Allows CE management on the go while managing an event in real time. **What do you dislike about Everbridge 360 (Critical Event Management)?** Still buggy. Notifications are not always received. Navigation is difficult to get to the CE task list. Too much back and forth to stay in the loop. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Replaces the use of mass notification apps like WhatsApp. Allows us to maintain sync between our ERP & Everbridge so that we have the most up to date contact information. ### 38. Fantastic Quick Response Templates and a Clean, Reliable Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Cristhian V. | IT Incident Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I love the quick response templates. They’re fantastic because I have them pre-configured for incident reporting, and they’re incredibly useful. I also appreciate that the app keeps an accurate record of who received the messages, and I really like the interface as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge integrates very well. It may take a bit more time to set up, but overall everything works fine. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has been very beneficial, particularly for automating communication between technical teams. It has helped reduce response times and remove much of the logistical burden involved in coordinating and staying in touch, and it has also been excellent for supporting security compliance. ### 39. Dynamic Layouts and Real-Time Alerts That Keep Projects Moving **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea G. | Ticino, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is its dynamic layout capabilities. Everything can move between projects, and being able to cycle through the map and send an alert is great. I also like the real-time reading setup, since it eliminates the need to guess who received the notice. **What do you dislike about Everbridge 360 (Critical Event Management)?** What I didn’t like were the implementation limitations, especially the challenges end users face when adopting the technology. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It resolved many issues in the command and communication chain during certain crisis situations. By improving reactive management, it reduces incident response time and also provides an automated response to support compliance. ### 40. Powerful feature to alert user on emergency incident **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 allow us to sent out mass emergency notification to every worker on our factory when there are threat either by natural disaster, fire or anything that need fast action from workers to evacuate the premise. Track from dashboard for the open-rates and how many message is open or not open yet. **What do you dislike about Everbridge 360 (Critical Event Management)?** We have use it and keep the system on standby for almost three years now, happy with its functionality and prepare us for the worse. No dislike in here. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Handy tools for quick alert and communication with employees. One-click action to sent out the notification. ### 41. Everbridge: Fast, Multi-Channel Alerts with Global Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Angeles M. | Resilience Office, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge has consistently been excellent because it lets you send simultaneous alerts by voice, email, and push notifications, all from a single dashboard, which is a real time-saver. I also like the 360 ecosystem, since it provides impressive global visibility and makes it easier to stay aware of what’s happening across locations. **What do you dislike about Everbridge 360 (Critical Event Management)?** The effectiveness of the alert system also declines over time, and the cost of additional modules can be very high. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It’s very beneficial, especially when it comes to business continuity. It helps reduce response time for IT incidents and physical emergencies, and it significantly improves workflow, which is excellent. ### 42. Everbridge Mass Notification streamlined our crisis response **Rating:** 4.0/5.0 stars **Reviewed by:** Ignacio R. | Critical Communications Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I highly enjoy how the granular control of Everbridge delivers messages. The ability to define contact groups according to department, place, and position is extremely helpful. The in depth reporting is also an immense advantage; I am able to quickly view those who got messaged and concur on the same. The mobile app is also an easy send and receive alert app to me. **What do you dislike about Everbridge 360 (Critical Event Management)?** The initial installation and break in were more time consuming than expected. The interface is functional, but it may need a design refresh to place users in a better position. I would like to have a more harmonized system with our internal HR to have automatic updates on contacts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is our tool to share important information in the case of weather emergencies. In the past, we depended on email and phone calls as the communication strategy, which was rather slow and untrustworthy. We are now able to make specific alerts with real time updates regarding building closures and safety measures so that everyone is kept informed during a storm. It has automated our operations and made the safety of our employees much safer. **Official Response from Emily Holtrop:** > Thank you for sharing your thoughtful review! We're delighted that Everbridge 360 has helped streamline your crisis communications and improve safety for your team. We appreciate your feedback, our team is continually enhancing the platform to make it even more seamless and connected. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 43. Essential Tool for Mass Emergency Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Director Business Resiliency, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like all aspects of Everbridge 360 (Critical Event Management). I find it a really good tool for organization mass communication without having to dial phones. We can create messages, scenarios, and templates easily. It's been with us at VIZIYA for over ten years, making setup pretty easy. I often tell my colleagues about the simplicity of the tool and the value it brings to the company. **What do you dislike about Everbridge 360 (Critical Event Management)?** Na **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 simplifies organization mass communication by eliminating the need to dial phones. It lets us create messages, scenarios, and templates effortlessly. The tool's simplicity and value are beneficial for the company. ### 44. Critical Traffic Camera Insights for Smarter Executive Routing **Rating:** 5.0/5.0 stars **Reviewed by:** Cailee R. | Intelligence analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that I am able to look at traffic cameras. It is critical for me when determining best traffic patterns for executives **What do you dislike about Everbridge 360 (Critical Event Management)?** That I have to authenticate every single time with a number passcode **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The critical events. They allow us to monitor weather and security events that help us understand a global picture of what’s going on in our sites vicinity. ### 45. Everbridge mass notification brought calm during the chaos **Rating:** 4.5/5.0 stars **Reviewed by:** Bernd T. | Partner Coordination Analyst, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** It is an awesome feature being able to divide our contact lists with Everbridge Mass Notification. This implies that we can send targeted notifications of specific building evacuations or weather warnings to only the individuals that require it and this saves a lot of unnecessary racket. I also like the simple message creating application; it is simple to compose a brief update and send it away quickly when seconds are of the essence. **What do you dislike about Everbridge 360 (Critical Event Management)?** The process of configuring intricate condition-based logic on message dispatch can be a sense-defying task at times and it can only be accomplished through trial and error. Moreover, although the reporting is overall good, at times a search on historical notification archives to retrieve the most specific historical information may be more time consuming than optimal. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have had some experience of local outages of utility that have affected regions of campuses. Prior to Everbridge, the process of organizing and sharing information concerning such disruptions was manual and could be delayed by a few days due to the use of emails and oral communication. At this point we are able to immediately notify the necessary departments and staff about power or water outages to enable them make better decisions about their operations and safety. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re so glad Everbridge 360 helps your team communicate quickly and effectively during critical moments. We appreciate your feedback on configuration and reporting, our team is always working to make these processes even more streamlined and intuitive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 46. My experience with Everbridge **Rating:** 3.5/5.0 stars **Reviewed by:** Ken F. | Vice President and Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** Generally, this is an easy-to-use notification system. I do like that I can use my Ipad and iPhone to send notifications. It is fast and easy to use. I appreciate the notification redundancy since we are a university, and students do not always answer phones, reply to emails, etc... **What do you dislike about Everbridge 360 (Critical Event Management)?** The process can be tedious, I certainly understand the need for accuracy, but some of the terms are questionable, Rules, Groups, etc...I appreciate additional training opportunities and hope there will be more opportunities. I would appreciate a best-in-field email newsletter or some kind of frequent communication that provides me ways to maximize my knowledge of the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have had several closings due to weather this past year. This allowed us to notify faculty, staff, and students before they started driving on icy roads. It also allowed us to notify union staff in a timely manner so we did not violate any agreements. **Official Response from Emily Holtrop:** > Thank you for your review! We're glad to hear Everbridge 360 makes notifications fast and reliable for your university community. We also appreciate your feedback on training and resources, continued learning is something we’re always looking to expand for our users. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 47. Everbridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is a user-friendly product that is flexible and allows for emergency notifications and risk alerting. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge has many modules such as Centralized Asset Management (CAM), but it’s not integrated with the Incident module. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge allows us to create groups, rules, templates, and automated alert notifications so that when we need to communicate, we can do it quickly and efficiently. ### 48. Easy Multi-Channel Employee Outreach via Text, Email, and Voice **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstan S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to reach out to our employees in various methods. Text, email or voice. **What do you dislike about Everbridge 360 (Critical Event Management)?** The restrictions to some of the functionality. I would like to see be able to add a link to the messaging. This limitation may be more on our internal end. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The ability to activate our storm teams and keep them notified with up-to-date information ### 49. Instant Mass Communication in Seconds—Everbridge Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Diondra P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It allows communications to be sent to thousands within a matter of seconds. Long gone are the days of traditional emails. **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing at this time our TAM has been amazing and Everbridge hears products or features we need and eventually implements them. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Reaching the masses within a matter of seconds. Also providing global intell 24-7 365 to our employees ### 50. Easy to Use, Seamless Integrations, and Fast, Actionable Support **Rating:** 5.0/5.0 stars **Reviewed by:** marissa w. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It’s easy to use, integrates smoothly with what feels like endless platforms, and the customer support is always quick to respond and provides actionable help. **What do you dislike about Everbridge 360 (Critical Event Management)?** Platform is expensive so it is always under a microscope for review by leadership **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It makes it easy to communicate with multiple people or groups quickly and seamlessly, using several different communication methods. ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+18%3A36%3A51+-0500&secure%5Bsession_id%5D=547c7109-6dcf-4c3c-979a-edec6c5158a3&secure%5Btoken%5D=b4a9ab130ddaa4159b40456c290885671a7f094e4d6f385fa01e2b9ebbe5c4e0&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews) - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews) - [Computer Aided Dispatch](https://www.g2.com/products/computer-aided-dispatch/reviews) - [Contlo Al](https://www.g2.com/products/contlo-al/reviews) - [Dataminr](https://www.g2.com/products/dataminr/reviews) - 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Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Collaboration** - Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills - Compliance Management - Care Plan Management - Assessment Management - Document Management - Incident Management - Forms Management - Audit Management - Case Management - Inspection Management - Insurance Management - Inventory Management - Task Management - Employee Management - Training Management - Training Record Management - Workflow Management **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates - Policy Management **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting - Workers Comp Injury Reports **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Action Management - Emergency Notifications - Workflows - Vulnerability Management - Task Management - Compliance Management - Incident Management - Document Management - Alerts/Notifications **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management - Communication Management - Training Management - Shift Management - Fleet Management - Claims Management - Instructor Management - Availability Management - Timesheet Management - Compliance Management - Fuel Management - Patient Records Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Additional Functionality** - Availability Indicator - For First Responders - Document Storage - Third-Party Integrations - Electronic Signature - Reporting & Statistics - Controlled Substance Tracking - Refusal Statements - Scheduling - Dispatch Monitoring - API - NEMSIS Compliance - Point-of-Service Data - Self Serve Sign-up - Mobile Access - Alerts/Escalation - Billing & Invoicing - Overtime Calculation - For Medical Purposes - Equipment Tracking - Offline Access - GPS - Shift-End Alerts - EMS Service Roles Time Clock - AI Copilot - Vehicle Maintenance - Employee Certification - Generative AI - Complaint Monitoring - Activity Dashboard - Data Import/Export - Event Calendar - SOG/Protocol Control - Routing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS - Vendor Risk Management **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis - OSHA Compliance - Trend Analysis - OSHA Recordkeeping **Generative AI** - AI Text Generation - Generative AI **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring - Health Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning - AI/Machine Learning - Scenario Planning **Additional Functionality** - Personnel Drug Testing - Scheduling - AI Copilot - Third-Party Integrations - Health Risk Assessment - Activity Dashboard - Generative AI - Health Record Access - Reporting/Analytics - Incident Reporting - Immunization & Allergy Tracking - Appointment Scheduling - Employee Database - Progress Tracking - Incident Response Checklists - API - Status Tracking - Customizable Forms - Reporting & Statistics - Audit Trail - Quality Control - Mobile Alerts - Task Scheduling - Data Import/Export - Access Controls/Permissions - Alerts/Notifications - Customizable Fields - Document Storage - Reminders - Activity Tracking - Risk Alerts - Role-Based Permissions - Customizable Reports - Offline Access - Version Control - Collaboration Tools - Real-Time Data - Real-Time Updates - Risk Assessment - Real-Time Notifications - Data Visualization - Real-Time Reporting - Accident Investigation **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Additional Functionality** - Secure Data Storage - Activity Dashboard - Third-Party Integrations - "What If" Scenarios - Incident Response Checklists - Reporting & Statistics - Risk Assessment - Multi-Channel Communication - AI Copilot - Business Continuity Exercising - Monitoring - Plan Development **Agentic AI - Operational Risk Management** - Proactive Assistance **Additional Functionality** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews) - 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