--- title: Everbridge 360 (Critical Event Management) Reviews meta\_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 359 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 359 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety ---

# Everbridge 360 (Critical Event Management) Reviews & Product Details

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Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports

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Product Website
Everbridge 360 (Critical Event Management)
Seller
[Everbridge](https://www.g2.com/sellers/everbridge)
Discussions
[Everbridge 360 (Critical Event Management) Community](https://www.g2.com/products/everbridge-360-critical-event-management/discuss)
Solution Type

All-in-One

Overview by
Courtney Stafford

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/everbridge-360-critical-event-management/pricing)

## Everbridge 360 (Critical Event Management) Integrations
(20)

What do users say about integrations?

Verified by Everbridge 360 (Critical Event Management)

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Zendesk for Customer Service

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Show More

AM

Angeles M.

Resilience Office

Small-Business (50 or fewer emp.)

2/10/2026

"Everbridge: Fast, Multi-Channel Alerts with Global Visibility"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Everbridge has consistently been excellent because it lets you send simultaneous alerts by voice, email, and push notifications, all from a single dashboard, which is a real time-saver. I also like the 360 ecosystem, since it provides impressive global visibility and makes it easier to stay aware of what’s happening across locations. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The effectiveness of the alert system also declines over time, and the cost of additional modules can be very high. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

It’s very beneficial, especially when it comes to business continuity. It helps reduce response time for IT incidents and physical emergencies, and it significantly improves workflow, which is excellent. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

IR

Ignacio R.

Critical Communications Manager

Construction

Small-Business (50 or fewer emp.)

11/2/2025

"Everbridge Mass Notification streamlined our crisis response"

4/5

What do you like best about Everbridge 360 (Critical Event Management)?

I highly enjoy how the granular control of Everbridge delivers messages. The ability to define contact groups according to department, place, and position is extremely helpful. The in depth reporting is also an immense advantage; I am able to quickly view those who got messaged and concur on the same. The mobile app is also an easy send and receive alert app to me. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The initial installation and break in were more time consuming than expected. The interface is functional, but it may need a design refresh to place users in a better position. I would like to have a more harmonized system with our internal HR to have automatic updates on contacts. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Everbridge is our tool to share important information in the case of weather emergencies. In the past, we depended on email and phone calls as the communication strategy, which was rather slow and untrustworthy. We are now able to make specific alerts with real time updates regarding building closures and safety measures so that everyone is kept informed during a storm. It has automated our operations and made the safety of our employees much safer. Review collected by and hosted on G2.com.

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Response from Emily Holtrop of Everbridge 360 (Critical...

[Editedit](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-11897323/official_response/edit)

Thank you for sharing your thoughtful review! We're delighted that Everbridge 360 has helped streamline your crisis communications and improve safety for your team. We appreciate your feedback, our team is continually enhancing the platform to make it even more seamless and connected.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Validated ReviewerIncentivizedSource: Seller invite

 ![Joe P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe P.")
JP

Joe P.

Director Business Resiliency

Enterprise (\> 1000 emp.)

2/10/2026

"Essential Tool for Mass Emergency Communications"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like all aspects of Everbridge 360 (Critical Event Management). I find it a really good tool for organization mass communication without having to dial phones. We can create messages, scenarios, and templates easily. It's been with us at VIZIYA for over ten years, making setup pretty easy. I often tell my colleagues about the simplicity of the tool and the value it brings to the company. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Na Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Everbridge 360 simplifies organization mass communication by eliminating the need to dial phones. It lets us create messages, scenarios, and templates effortlessly. The tool's simplicity and value are beneficial for the company. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Cailee R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cailee R.")
CR

Cailee R.

Intelligence analyst

Small-Business (50 or fewer emp.)

2/10/2026

"Critical Traffic Camera Insights for Smarter Executive Routing"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

I like that I am able to look at traffic cameras. It is critical for me when determining best traffic patterns for executives Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

That I have to authenticate every single time with a number passcode Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

The critical events. They allow us to monitor weather and security events that help us understand a global picture of what’s going on in our sites vicinity. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

BT

Bernd T.

Partner Coordination Analyst

Management Consulting

Small-Business (50 or fewer emp.)

10/26/2025

"Everbridge mass notification brought calm during the chaos"

4.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

It is an awesome feature being able to divide our contact lists with Everbridge Mass Notification. This implies that we can send targeted notifications of specific building evacuations or weather warnings to only the individuals that require it and this saves a lot of unnecessary racket. I also like the simple message creating application; it is simple to compose a brief update and send it away quickly when seconds are of the essence. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The process of configuring intricate condition-based logic on message dispatch can be a sense-defying task at times and it can only be accomplished through trial and error. Moreover, although the reporting is overall good, at times a search on historical notification archives to retrieve the most specific historical information may be more time consuming than optimal. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

We have had some experience of local outages of utility that have affected regions of campuses. Prior to Everbridge, the process of organizing and sharing information concerning such disruptions was manual and could be delayed by a few days due to the use of emails and oral communication. At this point we are able to immediately notify the necessary departments and staff about power or water outages to enable them make better decisions about their operations and safety. Review collected by and hosted on G2.com.

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Response from Emily Holtrop of Everbridge 360 (Critical...

[Editedit](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-11862354/official_response/edit)

Thank you for sharing your experience! We’re so glad Everbridge 360 helps your team communicate quickly and effectively during critical moments. We appreciate your feedback on configuration and reporting, our team is always working to make these processes even more streamlined and intuitive.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

Validated ReviewerIncentivizedSource: Seller invite

KF

Ken F.

Vice President and Executive Director

Mid-Market (51-1000 emp.)

4/20/2023

"My experience with Everbridge"

3.5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Generally, this is an easy-to-use notification system. I do like that I can use my Ipad and iPhone to send notifications. It is fast and easy to use. I appreciate the notification redundancy since we are a university, and students do not always answer phones, reply to emails, etc... Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The process can be tedious, I certainly understand the need for accuracy, but some of the terms are questionable, Rules, Groups, etc...I appreciate additional training opportunities and hope there will be more opportunities. I would appreciate a best-in-field email newsletter or some kind of frequent communication that provides me ways to maximize my knowledge of the platform. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

We have had several closings due to weather this past year. This allowed us to notify faculty, staff, and students before they started driving on icy roads. It also allowed us to notify union staff in a timely manner so we did not violate any agreements. Review collected by and hosted on G2.com.

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Response from Emily Holtrop of Everbridge 360 (Critical...

[Editedit](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-7973499/official_response/edit)

Thank you for your review! We're glad to hear Everbridge 360 makes notifications fast and reliable for your university community. We also appreciate your feedback on training and resources, continued learning is something we’re always looking to expand for our users.

Thanks again for your partnership and for being part of the Everbridge community!

— The Everbridge Team

8/7/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

3/13/2025

"Everbridge Review"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

Everbridge is a user-friendly product that is flexible and allows for emergency notifications and risk alerting. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Everbridge has many modules such as Centralized Asset Management (CAM), but it’s not integrated with the Incident module. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Everbridge allows us to create groups, rules, templates, and automated alert notifications so that when we need to communicate, we can do it quickly and efficiently. Review collected by and hosted on G2.com.

Show More

4/20/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

KS

Kirstan S.

Enterprise (\> 1000 emp.)

4/21/2026

"Easy Multi-Channel Employee Outreach via Text, Email, and Voice"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

The ability to reach out to our employees in various methods. Text, email or voice. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

The restrictions to some of the functionality. I would like to see be able to add a link to the messaging. This limitation may be more on our internal end. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

The ability to activate our storm teams and keep them notified with up-to-date information Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

DP

Diondra P.

Enterprise (\> 1000 emp.)

4/21/2026

"Instant Mass Communication in Seconds—Everbridge Delivers"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

It allows communications to be sent to thousands within a matter of seconds. Long gone are the days of traditional emails. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Nothing at this time our TAM has been amazing and Everbridge hears products or features we need and eventually implements them. Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

Reaching the masses within a matter of seconds. Also providing global intell 24-7 365 to our employees Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

MW

marissa w.

Enterprise (\> 1000 emp.)

4/21/2026

"Easy to Use, Seamless Integrations, and Fast, Actionable Support"

5/5

What do you like best about Everbridge 360 (Critical Event Management)?

It’s easy to use, integrates smoothly with what feels like endless platforms, and the customer support is always quick to respond and provides actionable help. Review collected by and hosted on G2.com.

What do you dislike about Everbridge 360 (Critical Event Management)?

Platform is expensive so it is always under a microscope for review by leadership Review collected by and hosted on G2.com.

What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?

It makes it easy to communicate with multiple people or groups quickly and seamlessly, using several different communication methods. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

## Questions about Everbridge 360 (Critical Event Management)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Everbridge 360 (Critical Event Management)
](https://www.g2.com/products/everbridge-360-critical-event-management/discussions/new)

 ![Cheryl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl M.")
CM

Cheryl McCann
•
Last activity over 2 years ago

Is there a user's group for administrators.

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/is-there-a-user-s-group-for-administrators)

GU

Guest User
•
Last activity about 4 years ago

What is everbridge used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-everbridge-used-for)

[
View all Discussions
](https://www.g2.com/products/everbridge-360-critical-event-management/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/everbridge-360-critical-event-management/pricing)

Everbridge 360 (Critical Event Management) Comparisons

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##### 
##### Everbridge 360 (Critical Event Management) Features

Emergency Management

Mass Alerts and Notifications

Threat Monitoring

Geolocation

Emergency Planning

Scenario Planning

Automated Workflows

Auditing & Compliance

Prevention & Preparation

Scenario Planning

Document Database

Response

Mass Alerts and Notifications

Incident Dashboard

Collaboration Tools

[
View More Features
](https://www.g2.com/products/everbridge-360-critical-event-management/features)

## Top-Rated Alternatives

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##### Categories on G2

[Emergency Notification](https://www.g2.com/categories/emergency-notification)[Business Continuity Management](https://www.g2.com/categories/business-continuity-management-software)[Operational Risk Management](https://www.g2.com/categories/operational-risk-management)

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