EventPilot Reviews & Product Details

EventPilot is so user friendly. Using EventPilot for a major convention for the past several years has been such an important and effective tool. Our attendees can navigate our conference sessions, workshops, special events and get all the information for events with ease . A great tool for major changes throughout the convention. Love all the apps.

But what makes it so very special is the service , training, expertise and patience of Mike Fenn! What a true joy to work with . He makes the EventPilot experience wonderful! Review collected by and hosted on G2.com.

No downsides to EventPilot for me. Great tool! Review collected by and hosted on G2.com.

We started using the EventPilot app in 2022 and were pleasantly suprised at how easy it was to use, how good the customer service experience was and how much our attendees enjoyed using it. It's rare to have a good looking app that operates well on both the client and attendee side. Review collected by and hosted on G2.com.

Other than not having a custom app for our organization (users have to download the EventPilot app and then find our conference within the EventPilot app), there's no downside. Review collected by and hosted on G2.com.

EventPilot was there to provide a solid, powerful, cost effective infrastructure and the needed support to help us quickly pivot our meetings to a virtual platform. The seamless integration with our mobile app/desktop planner, registration and programming software, allowed us to move fast, even with our very limited knowledge and experience in the virtual realm. The EventPilot team was there to provide guidance every step of the way, making us look good and as though we were on top of our game to our attendees and community. Review collected by and hosted on G2.com.

There were no downsides to using EventPilot. This was not a flawless process as it was new to us all. Any bumps in the road or problems we faced were quickly addressed, and we were in regular communication, quickly and openly discussing and resolving any issues. Review collected by and hosted on G2.com.

The support we receive from the EventPilot (ATIV Software) team - very responsive! The EventPilot team understands our needs and the needs of our conference attendees. Most appreciated is when suggestions are offered to really make the app “sing.” It complements the overall conference experience in a meaningful way. Also, EventPilot integrates well with our 3rd party vendors Review collected by and hosted on G2.com.

Rather than dislikes, I prefer to call these wish list items:

- An html editing solution for populating general information in the CMS that is more user friendly.

- A better solution for rating sessions.

- When results come back from a search, have the search term highlighted with a yellow background within each of the results. Review collected by and hosted on G2.com.

The service we receive from EventPilot is superb. Our account manager, Valerie, is fantastic. She is quick to respond and come up with solutions to any troubleshooting we come across. As for the app itself, it is intuitive and easy to use. The CMS is easy to learn and navigate, as well as viewing reports. Review collected by and hosted on G2.com.

There are few things I dislike about EventPilot or the app. I wish there were some more sponsorship opportunities, but we are more than able to utilize what is offered and our exhibitors are happy with what is offered. Review collected by and hosted on G2.com.

- ATIV team is easy to work with and are responsive to issues presented

- APP is very flexible and can handle large amounts of data from the backend CMS

- New features are consistently being added/enhanced

- Onsite, users love the APP. It is the main "Go to" tool Review collected by and hosted on G2.com.

- Nothing there to dislike, but wish there was a way for users to force updates of the data. Sometimes they are on old versions, and not always easy to get the APP updated.

- If somebody opens up a presentation and makes edits, and a newer version of the file is available, the APP won't have the latest, because the file is marked as "edited". Again, not a big deal Review collected by and hosted on G2.com.

1. Guidance and support from ATIV Software (the company behind EventPilot)

2. Flexible and rich features of the platform

3. Integration with third party vendors such as A2Z

4. Customer Success Manager (in my case Valerie) always tries to find ways to make app the way we want while not incurring additional cost

5. Stay up to date and keep releasing new features Review collected by and hosted on G2.com.

None so far in the platform and support. But if I have to name one thing , who does not like additional discount? Review collected by and hosted on G2.com.

The "Knowledge Base" has *all* the answers to questions on where to find information. I absolutely love it. It's also very well organized so that's great. In addition, anyone can learn how to use this platform in minutes. And if they have a question, cue knowledge base. Review collected by and hosted on G2.com.

As I think about the platform and interactions with employees, nothing is coming to mind for what I dislike. Review collected by and hosted on G2.com.

The app is clean and very easy to navigate. The CMS is easy to navigate on our end and when updates happen in the live app, attendees can choose to update now or update later, which is a great feature to have when there are so many attendees using the wifi at the same time! Review collected by and hosted on G2.com.

There is a lot of Google Spreadsheets usage and building out the info pages takes quite a bit of time, especially the first time around. This process can be improved but it's easy to use. Review collected by and hosted on G2.com.

The functionality is top notch. EventPilot has been flexible to meet our unique meeting needs. There customer service goes above and beyond! Review collected by and hosted on G2.com.

I do not have any dislikes, this products does everything I expect it to do. Review collected by and hosted on G2.com.