Octave Reliance (ETQ Reliance) Pricing Overview

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

20 months

Average Discount

11%

Perceived Cost

$$$$$

How much does Octave Reliance (ETQ Reliance) cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

Octave Reliance (ETQ Reliance) Pricing Reviews

(2)
GC
Regulatory affairs specialist
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Finally got all our quality tasks under one roof!"
What do you like best about Octave Reliance (ETQ Reliance)?

ETQ Reliance’s customizability is among the greatest advantages of the product for our organization. Arel we involve ETQ Reliance across our organization, and the flexibility in customizing distinct workflow plans for each body is very beneficial. It is a great thing how it automatically hooks up with our ERP, which makes data entry seamless and reduces the risk of duplicates from being generated. Familiarization with it enables smooth usability since we also use it every day for audit, CAPAs, and document control. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ Reliance QMS appears to be outdated and somewhat become cumbersome especially if one is starting from ground zero. We often realise that it takes a lot of time to train new employees and this usually frustrates the onboarding process. It does provide some flexibility though and building your own custom workflows can be rather problematic and usually requires some assistance from administrators. Such lack of user-friendliness is an impediment to growth when you demand immediate changes. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi Geeta, It's great to hear that ETQ Reliance QMS has helped streamline your CAPAs and audits tracking, making compliance preparation more efficient. We're pleased that the system has improved collaboration and accountability across your teams. We appreciate your feedback on aspects of the interface and we are continually improving in those areas.

Verified User in Biotechnology
AB
Mid-Market (51-1000 emp.)
"Reliance - Gets the Job Done"
What do you like best about Octave Reliance (ETQ Reliance)?

ETQ Reliance is effective in maintaining a digital quality management system. It is user-friendly and provides a single source of information for the company's quality data. Since upgrading from Verse, there have been several improvements that make the system more and more worth the work that goes into the setup and maintenance. Recently, newer enhancements in Reliance CG (2020 and up) have made the system more bug-free and designer-friendly. The number of support tickets we need to create has decreased significantly from 2019 to now. The software's ability to handle advanced configurations and integrate with external software has made it all the more valuable. Flexibility is a large plus: if you know how to utilize ETQ Script, you can make the system do virtually anything. Additionally, once you purchase RC (Remote Configuration) hours, the support team is very helpful when implementing unique configurations or applications. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ Reliance is a powerful tool, but it still has its limitations. These limitations mostly appear on the designer side: while it is user-friendly, it is not always designer-friendly. My main pet peeve as a designer/administrator is that every time we update or patch, something else in the system seems to break. It has made me very cautious of upgrades. Some design limitations may make it so that users need to use annoying workarounds, such as needing to close two separate forms for one process. Lastly, the pricing structure (for yearly subscriptions, support, MAUs or CCUs, add-ons, QDL or Insights, and RC hours) is not ideal for small companies. Review collected by and hosted on G2.com.

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