---
title: Etailinsights Reviews
meta_title: 'Etailinsights Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 137 reviews by the users' company size, role or industry
  to find out how Etailinsights works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 137
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# Etailinsights Reviews
**Vendor:** Etailinsights  
**Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 137
## About Etailinsights
At etailinsights, our research team and proprietary web crawlers source new eCommerce Leads for you, so that you can focus on crafting the right messages and winning more Online Retail clients. Our in-house research team finds and profiles eCommerce and fulfillment decision-makers at over 500,000 online retail companies. We have built a directory of all the major eCommerce brands, and our executive profiles often include an email address, direct phone line, relevant social media profiles and more.



## Etailinsights Pros & Cons
**What users like:**

- Users value the **data accuracy** of Etailinsights, enabling effective targeting and seamless integration with their systems. (5 reviews)
- Users find Etailinsights to be **intuitive and easy to use** , making it ideal for daily operations. (5 reviews)
- Users appreciate the **accurate data** provided by Etailinsights, enabling precise targeting and efficient engagement with e-commerce decision-makers. (4 reviews)
- Users value the **effective lead generation** capabilities of Etailinsights, tailored specifically for eCommerce businesses. (4 reviews)
- Users value the **rich contact database** of Etailinsights, enhancing their targeting and engagement in eCommerce. (3 reviews)
- Efficiency (3 reviews)
- Users value the **variety of features** in Etailinsights, especially the custom search and mobile access capabilities. (3 reviews)
- Filtering Options (3 reviews)
- Users appreciate the **accuracy of information** provided by Etailinsights, enabling effective research in the e-commerce industry. (2 reviews)
- Daily Use (2 reviews)

**What users dislike:**

- Users note the **outdated information** in eTail Insights can lead to inefficiencies and verification challenges during usage. (5 reviews)
- Users express concerns about **outdated data** , wishing for more accurate and timely information in Etailinsights. (4 reviews)
- Users desire more **contacts and updated information** in Etailinsights to enhance their networking opportunities. (3 reviews)
- Users often face **inaccuracy issues** with Etailinsights, experiencing outdated information and unsatisfactory design. (2 reviews)
- Users report issues with **inaccurate data** , citing outdated information that hinders effective decision-making and user experience. (2 reviews)
- Limited Coverage (2 reviews)
- AI Integration (1 reviews)
- Users find the **cluttered layout** of Etailinsights frustrating, citing outdated design and incorrect information affecting usability. (1 reviews)
- Data Accuracy (1 reviews)
- Data Inaccuracy (1 reviews)

## Etailinsights Reviews
  ### 1. Get the insights you need to succeed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tenell G. R. | Independent Business Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2022

**What do you like best about Etailinsights?**

Intelligence about brands and websites that is not easily obtainable elsewhere.

**What do you dislike about Etailinsights?**

Some of the information is inaccurate and some websites have not yet been reviewed or not recently.

**What problems is Etailinsights solving and how is that benefiting you?**

Helping us target the right brands and not waste time with the wrong ones.

  ### 2. Excellent search and filter functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Allison R. | Sales and Account Manager

**Reviewed Date:** March 11, 2022

**What do you like best about Etailinsights?**

Excellent filters available to search for specific leads.

**What do you dislike about Etailinsights?**

The cost of 4 credits per lead is too high when we are doing massive searches for lead specific information which we need to download to import into our campaign software.

**What problems is Etailinsights solving and how is that benefiting you?**

Being able to find leads based on international traffic to their website has been a standout feature for us. We're looking forward to seeing how etailinsights will provide this filter when Alexa Ranking is no longer functioning.

  ### 3. Best source for e-commerce sales leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colleen S. | Communication Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2021

**What do you like best about Etailinsights?**

We've been with etailinsights since its beginnings and continue to find it to be the best source for e-commerce sales leads. Whether a Sales Rep initially finds a lead in etailinsights, or refers to etailinsights for additional contact details for a lead they found elsewhere, it's the go-to source for our Team. They are constantly improving the tool and have added several features over the years that have made it even more helpful to our Team. And the customer support we receive is top notch! Highly recommend!

**What do you dislike about Etailinsights?**

The tool isn't cheap - however, if used well by the Team, it pays for itself.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights has saved our Sales Reps a great deal of time trying to dig online for contact data for the e-commerce companies they most want to reach. The filters available for lists make it easy for us to zero in on the exact contacts we are trying to reach.

  ### 4. Great Product at Solving a Niche Need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan J. | Director, Sales Operations &amp; Enablement, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Etailinsights?**

For a niche customer data set and database, it performs exactly what we need, providing useful segmentation data and insights. Being so eCommerce specific, It doesn't really compete with anything.

**What do you dislike about Etailinsights?**

I wish it could scale to include more data outside of the US, such as EU and UK data, but I believe it will eventually get better and better.

**What problems is Etailinsights solving and how is that benefiting you?**

Segmentation and specialized eCommerce data.

  ### 5. Big fan of Etailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Account Executive (USA), Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2022

**What do you like best about Etailinsights?**

User interface, vast database w/ up-to-date information, advanced searching capabilities, etc.

**What do you dislike about Etailinsights?**

There are no dislikes that I can think of.

**What problems is Etailinsights solving and how is that benefiting you?**

Prospecting! Etailinsights has most of the information that I am searching for all in one place.

  ### 6. My daily 'go to' resource for researching prospective customer intelligence data!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom C. | Co-Founder | Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2021

**What do you like best about Etailinsights?**

I use eTail insights daily!  It offers great intel on accounts, key contacts, tech stack, and other metrics that are invaluable to my research

**What do you dislike about Etailinsights?**

None that I can think of, they're also very response for when I come across an eCommerce business/website that may be knew, I submit a request to have the site profiled and it's completed within hours, sometimes minutes!

**What problems is Etailinsights solving and how is that benefiting you?**

Targeted outreach to the right decision makers at prospective clients.  Accurate contact information re: names, phone numbers, email, etc.

  ### 7. Very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine O. | Partnerships Manager

**Reviewed Date:** February 23, 2022

**What do you like best about Etailinsights?**

I can research a merchant tech stack. We can also get a general idea of a company's size.

**What do you dislike about Etailinsights?**

I think the email and phone numbers are not very helpful.

**What problems is Etailinsights solving and how is that benefiting you?**

The information we get from different technologies in the industry is very insightful and helps me make decisions on the companies we should be partnering.

  ### 8. Great prospecting / research tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Etailinsights?**

eTail Insights provided a single, easy-to-use interface to identify new prospects and monitor competitors that helped our business development team better qualify leads and identify net new opportunities.

Rather than leveraging multiple services (built with / similar web / d&b), eTail insights provided all of these services or variations of these services to us conveniently-  both for our salespeople and for our procurement/supplier management department. 

Lastly, the support has been hands-on and helpful.  Our account representative has helped not only with basic user setup requests but has also been an active partner in helping our team conduct competitive research and imagine unique ways to use their tools.

**What do you dislike about Etailinsights?**

The only downsides of the service is that the revenue estimates for online businesses could use some improvements.  There are multiple instances where revenue estimates are off by a significant margin in either direction.  Over time, with more information this should improve and would make prospecting even easier.

**What problems is Etailinsights solving and how is that benefiting you?**

Prospecting

Competitive Intelligence and Technology Trends

  ### 9. Etailinsights real deal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Director of Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Etailinsights?**

Solid functionality allowing really good targeting

**What do you dislike about Etailinsights?**

Try to update order data more frequently

**What problems is Etailinsights solving and how is that benefiting you?**

Assistance in targeting prospects

  ### 10. Great service, even better support. Highly recommended over other similar tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Etailinsights?**

The support, and data integrity throughout the platform

**What do you dislike about Etailinsights?**

It isn't integrated into hubspot........

**What problems is Etailinsights solving and how is that benefiting you?**

We have won a few different deals of different sizes by using the data we get from etail. Its also helped us to refine our ideal client profile and product roadmap

**Official Response from Rachael Love:**

> Thank you for taking the time to submit a G2 review & share your thoughts. 

We released our HubSpot Integration in October 2021. If you are interested, please contact our Support Team (support@etailinsights.com) for information around how to enable this feature. 

  ### 11. Great ecommerce analytics and chrome extension

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Etailinsights?**

The chrome extension is great to see details on most ecommerce websites.

**What do you dislike about Etailinsights?**

Revenue numbers are not particularly accurate.

**What problems is Etailinsights solving and how is that benefiting you?**

Seeing what technology ecommerce sites are using and how to use that information to help them with our solution.

  ### 12. The most refined eCommerce database out there.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris J. | Sales & Marketing Operations

**Reviewed Date:** June 17, 2021

**What do you like best about Etailinsights?**

Way more user-friendly than other programs and the contacts are constantly audited/revised with a special curation around all things eCommerce

**What do you dislike about Etailinsights?**

I think it would be helpful to present contacts without an email if they're validated as current employees, too

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights gives us the ability to do contact discovery for our prospective universe with ease; it has been quickly adopted by our sales team.

  ### 13. How I use etailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh P. | Director-Programmatic advertising

**Reviewed Date:** July 01, 2021

**What do you like best about Etailinsights?**

It allows me to contact decision makers by phone or by email to begin conversations

**What do you dislike about Etailinsights?**

Sometimes the contacts are not updated as fast as I would like.  Need more industries to target.  A competitors list would be great.  Also include news updates about new hires, quarterly financial reports, philanthropist involvment.

**What problems is Etailinsights solving and how is that benefiting you?**

prospecting is the main thing

  ### 14. Incredible tool for very specific e-commerce data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin F. | Revenue Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2020

**What do you like best about Etailinsights?**

The quality of their e-commerce data is extremely high. Very affordable pricing for what is available.

The support team and onboarding experience have been incredible. That is not always a guarantee with database vendors, but with eTail they took our feedback and implemented it right away. I really appreciate our CSM rep always responding same-day to my questions and being extremely knowledgeable.

The upsides of using eTail is that we are finding strategic decision makers at our target accounts who we could not find in Zoominfo for years. I think its very telling that eTail can find those people more accurately than Zoominfo. We use both tools hand in hand, but eTail is our GO TO for e-commerce data, specifically Total Online Sales each year. 

The Salesforce integration is also very strong. This is also not a guarantee in every database, but eTail prioritizes it and it works great.

**What do you dislike about Etailinsights?**

I think the UX is a little dated, but it hasn't been a complaint from my end users as far as not being able to leverage the data.

I also don't understand why 4 points are necessary for exporting a Contact. But eTail made it easy to add more points when we were running low, so I can't complain!

**What problems is Etailinsights solving and how is that benefiting you?**

My team relies on eTailinsights when we are evaluating prospects online based on their annual sales volume. That data point is almost impossible to find, but not with eTail!

  ### 15. Great tool for insights and contacts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2020

**What do you like best about Etailinsights?**

I like being able to create lists of accounts based on certain criteria. I then use those lists to help start my research and aid my outreach.

**What do you dislike about Etailinsights?**

Sometimes the data is wrong but that happens with every piece of software. I do feel that the website tags tend to be dated along with a lot of the contact numbers. I use this in combination with another tool to double check.

**Recommendations to others considering Etailinsights:**

If you don't know something, ask. They have great support and will spend time with you to ensure you're getting the most from the product. They make themselves available and are quick to solve problems when they arise.

**What problems is Etailinsights solving and how is that benefiting you?**

I'm able to get accurate information around technology usage for retail and eCommerce businesses. It's given me the benefit of knowing more about my customers prior to engagement.

  ### 16. If you sell to retailers, this is a must.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jordan O. | Vice President Of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2021

**What do you like best about Etailinsights?**

Etailinsights is by far the best platform for grabbing etail specific company data.  We looked at 5 of their top competitors and none even came close.

**What do you dislike about Etailinsights?**

I do wish the revenue was a bit more accurate and broke it down between in store and online, but in all fairness this is hard to capture and no one else actually does this.

**Recommendations to others considering Etailinsights:**

Let me stay logged in for more than 1 day.

**What problems is Etailinsights solving and how is that benefiting you?**

Account data and contact info.

  ### 17. Very Low Bounce Rate, Great Ability to Filter For Your Service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Etailinsights?**

How Easily I can pull leads, and the cost. They assign an account manager, and Jessica has been an invaluable resource.

**What do you dislike about Etailinsights?**

A small amount of manual work. I am sure automation is possible, but as of now I am too busy to set it up. This is our top lead source currently.

**What problems is Etailinsights solving and how is that benefiting you?**

We are getting the vast majority of our leads, and the ability to bulk import them into our CRM has been incredible. In 30 minutes, I can have 2,000 new leads in Salesforce, and have an email out to them through our cadence software.  They also provide great visibility into open, click through, and response rate. I know who to target when.

  ### 18. Great Database & Platform to Help w eCommerce Sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gautham P. | Director of Strategic Alliances, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Etailinsights?**

Easy to use tool, good data that helps engage the right folks, understand the tech stack. Great & easy integration to Salesforce CRM, auto-sync is cool too!

**What do you dislike about Etailinsights?**

Occasionally data or a company can be missing or incorrect (not often). But there's a good process to report that and get credited for it

**Recommendations to others considering Etailinsights:**

Get it!

**What problems is Etailinsights solving and how is that benefiting you?**

Help with prospecting, better understanding accounts

  ### 19. THE authoritative e-commerce data source

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2020

**What do you like best about Etailinsights?**

We've been a long-time customer and have cherished every improvement they've made to the platform. The information they validate is rarely outdated or wrong. Having experienced tons of data suppliers, there are few that I can make that claim for. Best of all, they are all about customer service -- you're not another number; you're not less important because they have larger accounts. And have a suggestion for improvement? They listen in earnest, asking you the who/how and whys.

**What do you dislike about Etailinsights?**

It's not perfect and the platform can always be improved -- deeper data, more seamless integrations with CRMs, etc, etc, etc.  It's the nature of the beast. Also, they have a relatively small database of merchants. Sure wish it were more comprehensive.

**What problems is Etailinsights solving and how is that benefiting you?**

They provide the vital data on a prospect's eComm tech stack. We've not found any other provider whose data is as reliable or as consistent.

  ### 20. Beware of the eTail Insight Contract

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2020

**What do you like best about Etailinsights?**

Platform was implemented by a former colleague.

**What do you dislike about Etailinsights?**

Platform contains basic, compiled information, much of which you can research with other free online tools.  Contact details for prospecting is typically outdated or generic, such as switchboards, not direct dials or email. There is no trend analysis for compiling list of emerging companies in a segment/vertical you are researching.  For the most part, the details are lagging.

Lastly, let the buyer beware.  The contract auto-renews on your credit card annually.  The company does its best to hide behind the auto-renewal process and terms.  Good luck cancelling the service if you don't have an attorney.

**What problems is Etailinsights solving and how is that benefiting you?**

None that can't be solved with free tools and some basic sales 101

  ### 21. The best eCommerce Database

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2020

**What do you like best about Etailinsights?**

I love I can quickly and easily upload a list, append data, and search agains the list for new prospects.

**What do you dislike about Etailinsights?**

I wish I had more money so I could afford more downloads.

**What problems is Etailinsights solving and how is that benefiting you?**

We are finding new prospects who use Shopify and Magento

  ### 22. great for information but not always consistent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2018

**What do you like best about Etailinsights?**

the quick and easy navigation of the site, very easy to make lists

**What do you dislike about Etailinsights?**

not alot of information  is updated  so i waste time, you need to double check all contacts

**Recommendations to others considering Etailinsights:**

make sure the info you are getting is updated

**What problems is Etailinsights solving and how is that benefiting you?**

sales - outbound

  ### 23. eTailInsights Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** TJ E. | Head of Sales Development, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2018

**What do you like best about Etailinsights?**

The best part of eTail insights is the extent and accuracy of it's data. There's no platform I've seen with more comprehensive company AND lead info for eTailers. We first start with using online revenue and a few other metrics to help ID our TAM, and going from there it's incredibly straightforward to finding the right person to reach out to.

**What do you dislike about Etailinsights?**

The biggest challenge with any lead platform is ensuring the data is fresh and correct. I'm nitpicking here in saying that eTail is not always perfect. That said, it's of the highest caliber compared to any other tool I've seen out there, and I've vetted many. 

**Recommendations to others considering Etailinsights:**

The platform is easy to understand and intuitive, and the data is among the best provided for etailers. I'd strongly recommend you try this tool, I don't envision a situation in which it won't be helpful. 

**What problems is Etailinsights solving and how is that benefiting you?**

eTail Insights helps us with the full picture of lead gen. From finding the "right" accounts, to then narrowing in on the "right" people at those companies, this is often a 1-stop-shop compared to what my life looked like before. If you're in and out of your CRM, LinkedIN and/or other tools in building your lead gen efforts, I'd recommend you give this a try and see how it streamlines your process. 

  ### 24. Strong Source of eTail Data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven J. | Director Of Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2018

**What do you like best about Etailinsights?**

Have 99% of companies I search for. It's a good source of information from revenue to executives to website info. It's my go-to when researching companies. Their customer service team is excellent. They've answered my questions fully and helped me find information I'm looking for. And always done rather quickly. Hats off to CS at eTail.

**What do you dislike about Etailinsights?**

Like data source, double check the numbers and contacts. My industry, retail, has rapid turn over and executives change. However, you have the ability to suggest corrections and receive credit for them. That's given me the ability to search even more companies. So win-win. 

**Recommendations to others considering Etailinsights:**

Give it a go. They have 99% of the companies that I need and 95% accuracy of information. They do show if a company is pureplay and/or brick and mortar which I find very helpful. 

**What problems is Etailinsights solving and how is that benefiting you?**

eTail is my base to determine what companies are in my TAM and get an inside look at their company size, SKU count, and other information about their website.  

  ### 25. Terrific resource for researching brand's and e-tailers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas  C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2018

**What do you like best about Etailinsights?**

I like that Etailinsights has some of the freshest data on key targets in e-tailing across numerous verticals. The depth and breadth of the information on companies and principals is better than D&B/Hoovers, or Jigsaw/Data.com, or what you can find on Google. They do their homework and you get the benefit, for a reasonable cost.

**What do you dislike about Etailinsights?**

It's impossible to always be current, no matter how good your resources and data discipline. Like anything you find on the internet, trust but verify. 

**Recommendations to others considering Etailinsights:**

Demo the platform, compare to those others I listed, I think you will come to the same conclusion. I've used data sources in sales and marketing for almost 20 years, and Etailinsights is the sharpest tool in my data source shed. 

**What problems is Etailinsights solving and how is that benefiting you?**

We use Etailinsights to research current prospects, create lists of potential partners and clients, and even validate assumptions about current clients. The benefits are highly targeted lists and deep dive research into potential partners and counterparts in the broader industry of ecommerce.

  ### 26. Regional Sales Associate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Evan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2018

**What do you like best about Etailinsights?**

What I like best about eTailinsights is that it is constantly evolving. From when I started using the tool to now, there have been many innovations and growth...which means more leads! Additionally, the team is very accessible. I enjoy being able to have constructive conversations around the tool when necessary. 

**What do you dislike about Etailinsights?**

What I like least about eTailinsights is that everyone has access to the same information. This has kept me from asking for information about accounts that I know there is significant opportunity. 

**What problems is Etailinsights solving and how is that benefiting you?**

Primarily the tool provides me with leads and solid contacts throughout that organization. It's amazing how responsive people are when you just have the correct email and phone contacts.

  ### 27. Great resource for prosepcting 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2018

**What do you like best about Etailinsights?**

I like that the information is easy to access and that I can find most of the information that I need in one place. 

**What do you dislike about Etailinsights?**

Id like to see the information get updated more frequently. 

**What problems is Etailinsights solving and how is that benefiting you?**

For prospecting it all comes down to have the information I need so having the right contact info, email address and even phone saves me some search time. 

  ### 28. Good resource for retail companies and prospects. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2018

**What do you like best about Etailinsights?**

Ability to search for retailers in the US/Canada based on a number of different criteria.  My business development team is then able to quickly add contacts from the company with just a couple clicks.  Saves a lot of time from having to create records in SFDC. 

**What do you dislike about Etailinsights?**

Our team is also in the UK and the amount of contacts for that region is very limited.  

**Recommendations to others considering Etailinsights:**

I would recommend this resource for companies looking to find retailing prospects.  

**What problems is Etailinsights solving and how is that benefiting you?**

Finding the contacts and companies who we can reach out to for business development.  We have saved a lot of time and energy searching by utilizing Etailinsights. 

  ### 29. Great technology for prospecting and love our Account Manager!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted B. | Enterprise Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about Etailinsights?**

Love etailinsights as they constantly update new data and are very responsive on the customer service side. Jessica Nance is the best!

**What do you dislike about Etailinsights?**

I wish they had more data for other countries in North America. We have a team that handles Canada and also Mexico, South America, and Latin America. This data would be very useful to them.

**What problems is Etailinsights solving and how is that benefiting you?**

I've been at my current company and I've closed about 35 deals. I'd say at least 15 of them are from companies not in our SFDC instance and I found in ETailInsights.

  ### 30. Prospecting with Purpose

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Etailinsights?**

In a day where relevancy matters, Etailinsights provides granular account and prospect level data that is unmatched across dozens of other databases. 

**What do you dislike about Etailinsights?**

My initial thoughts were more on international/Non-US based prospects but that is already being solved for as well. 

**Recommendations to others considering Etailinsights:**

If I was building a sales team or responsible for the growth within an organization, it would be a must-have. 

**What problems is Etailinsights solving and how is that benefiting you?**

Account based targeting and personalization with first calls and emails that work. In a very crowded market,  show and throw up doesn't work. Etailinsights gives you the data you need to start a call with some fundamental knowledge of your prospect's business, potential challenges and even timing. 

  ### 31. Good platform to start prospecting with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2018

**What do you like best about Etailinsights?**

I like that it has so many companies and almost always has the correct email format for prospects from that company. You're able to filter by state, company size, revenue, software they use, eComm platform, industry, etc, which is very helpful for narrowing down who you want to reach in your territory. 

**What do you dislike about Etailinsights?**

Sometimes I'm surprised to find that certain companies aren't included and they are still struggling to build out their Canadian and UK profiles. Also, I'd say for an average size account/ company, they only have about half of the contacts that you need.

**Recommendations to others considering Etailinsights:**

I would recommend Etailinsights overall, though I think it is most valuable used in conjunction with Linkedin Navigator. I would say it's a fantastic jumping off point for prospecting, though not extensive enough to use as your only tool because you'll miss a lot of prospects.

**What problems is Etailinsights solving and how is that benefiting you?**

Prospecting for new business sales and getting generally reliable contact info.

  ### 32. Overall good prospecting tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Etailinsights?**

Gives you contacts and LinkedIn profiles, which are a great way to start the prospecting process.

**What do you dislike about Etailinsights?**

Not all contacts are up-to-date. This is my main complaint.

**Recommendations to others considering Etailinsights:**

Good place to start, but DEFINITELY would not recommend as the ONLY prospecting tool you use. A good complimentary piece.

**What problems is Etailinsights solving and how is that benefiting you?**

It's a great way to learn more about a company, its structure, and acquire the right contacts.

  ### 33. Detailed, data driven insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2018

**What do you like best about Etailinsights?**

Knowing overall revenue, product count and decision makers to verify time spent on accounts and overall efficiency and accuracy with prospecting. Also the Google Chrome extension!

**What do you dislike about Etailinsights?**

I would have to say being able to have insights into virtual stores.

**What problems is Etailinsights solving and how is that benefiting you?**

Prospecting and data accuracy

  ### 34. Great Overall Experience...Use It Everyday...Absolutely Vital To My Job!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2018

**What do you like best about Etailinsights?**

Huge database of retailers/etailers...anyone/.everyone you could ever imagine!  Contact names/titles/email addresses is great too, not to mention all of the detailed company data!

**What do you dislike about Etailinsights?**

What's not to like?!  I have no complaints, and wouldn't change a thing.

**Recommendations to others considering Etailinsights:**

Get it now...don't wait!

**What problems is Etailinsights solving and how is that benefiting you?**

Finding and qualifying companies to call on.

  ### 35. Frustrated daily user

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2018

**What do you like best about Etailinsights?**

Has plugin, can pull lists according to multiple company values or technologies used

**What do you dislike about Etailinsights?**

Missing and incomplete info. One in 20 companies has phone extensions and often those are wrong. Missing executives, incorrect titles. Companies that are clearly in the ecommerce space are listed as "Not Retailers", when I'm clearly seeing prices and a shopping cart.

**Recommendations to others considering Etailinsights:**

Look at Discover.Org.

**What problems is Etailinsights solving and how is that benefiting you?**

Can push companies and their appropriate contacts into Salesforce faster than I could input manually.

  ### 36. Great experience with Etail Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2018

**What do you like best about Etailinsights?**

The ease of use of the platform along with the entire team at Etail

**What do you dislike about Etailinsights?**

The direct contact information isn't as good as some other data vendors 

**What problems is Etailinsights solving and how is that benefiting you?**

Etail Insights helps us with our data needs around contact and account data, specifically in retail organizations.  

  ### 37. Great product! Highly recommended for sales professionals selling into eCommerce solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Etailinsights?**

It's perfect for a quick reference for something. Whether it's a brand HQ, or the best point of contact for a particular account, I find myself going to eTail first for validation.

**What do you dislike about Etailinsights?**

Sometimes the data is out-of-date. Obviously it's difficult to keep up with people movement across organizations, but I've often found that the "right" person to talk to that's in eTail is just slightly outdated

**What problems is Etailinsights solving and how is that benefiting you?**

We're using eTail for our prospecting and our data validation. It's been immensely helpful in this respect.


## Etailinsights Discussions
  - [What is Etailinsights used for?](https://www.g2.com/discussions/what-is-etailinsights-used-for) - 1 comment

- [View Etailinsights pricing details and edition comparison](https://www.g2.com/products/etailinsights/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-25+06%3A12%3A00+-0500&secure%5Bsession_id%5D=e21cb973-91b5-4444-9254-900e480e0961&secure%5Btoken%5D=48b8a36caabf8ccf63d228a6182bd44f0a077ff9c47982263be41c3a77cd75cc&format=llm_user)

## Etailinsights Features
**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Generation**
- Lead Builder
- CRM Integration
- Data Import & Export Tools

**Lead Intelligence**
- Lead Validation
- Lead Enrichment
- Lead Quality
- Browser Extension

**Data Management**
- Data Types
- Consolidation
- Cleansing
- Validation
- Correction

**Agentic AI - Lead Mining**
- Cross-system Integration
- Proactive Assistance

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Analytics**
- KPIs

**Agentic AI - Lead Intelligence**
- Cross-system Integration

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Agentic AI - Retail Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Reporting

## Top Etailinsights Alternatives
  - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,876 reviews)
  - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,734 reviews)
  - [Lusha](https://www.g2.com/products/lusha/reviews) - 4.3/5.0 (1,602 reviews)

