---
title: Etailinsights Reviews
meta_title: 'Etailinsights Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 137 reviews by the users' company size, role or industry
  to find out how Etailinsights works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 137
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# Etailinsights Reviews
**Vendor:** Etailinsights  
**Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 137
## About Etailinsights
At etailinsights, our research team and proprietary web crawlers source new eCommerce Leads for you, so that you can focus on crafting the right messages and winning more Online Retail clients. Our in-house research team finds and profiles eCommerce and fulfillment decision-makers at over 500,000 online retail companies. We have built a directory of all the major eCommerce brands, and our executive profiles often include an email address, direct phone line, relevant social media profiles and more.



## Etailinsights Pros & Cons
**What users like:**

- Users value the **data accuracy** of Etailinsights, enabling effective targeting and seamless integration with their systems. (5 reviews)
- Users find Etailinsights to be **intuitive and easy to use** , making it ideal for daily operations. (5 reviews)
- Users appreciate the **accurate data** provided by Etailinsights, enabling precise targeting and efficient engagement with e-commerce decision-makers. (4 reviews)
- Users value the **effective lead generation** capabilities of Etailinsights, tailored specifically for eCommerce businesses. (4 reviews)
- Users value the **rich contact database** of Etailinsights, enhancing their targeting and engagement in eCommerce. (3 reviews)
- Efficiency (3 reviews)
- Users value the **variety of features** in Etailinsights, especially the custom search and mobile access capabilities. (3 reviews)
- Filtering Options (3 reviews)
- Users appreciate the **accuracy of information** provided by Etailinsights, enabling effective research in the e-commerce industry. (2 reviews)
- Daily Use (2 reviews)

**What users dislike:**

- Users note the **outdated information** in eTail Insights can lead to inefficiencies and verification challenges during usage. (5 reviews)
- Users express concerns about **outdated data** , wishing for more accurate and timely information in Etailinsights. (4 reviews)
- Users desire more **contacts and updated information** in Etailinsights to enhance their networking opportunities. (3 reviews)
- Users often face **inaccuracy issues** with Etailinsights, experiencing outdated information and unsatisfactory design. (2 reviews)
- Users report issues with **inaccurate data** , citing outdated information that hinders effective decision-making and user experience. (2 reviews)
- Limited Coverage (2 reviews)
- AI Integration (1 reviews)
- Users find the **cluttered layout** of Etailinsights frustrating, citing outdated design and incorrect information affecting usability. (1 reviews)
- Data Accuracy (1 reviews)
- Data Inaccuracy (1 reviews)

## Etailinsights Reviews
  ### 1. Etailinsights has been an invaluable tool for marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Durk P. | CEO and Founder, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

I've been using Etailinsights for 8-9 years. I use it all the time as it's very easy to navigate. I have also used the research capabilities when I have a new lead that isn't already in the database. This feature has saved me valuable time. I highly recommend Etailinsights to anyone active in the ecommerce space.

**What do you dislike about Etailinsights?**

I find the toolset easy to use and very intuitive as well, so I don't have rally any negatives.

**What problems is Etailinsights solving and how is that benefiting you?**

The biggest asset is seeing who all the players are in the organization. Many times we'll have someone reaching out to us. Once we see their position inside the company based on Etailinsights data, it helps us make the correct approach. Knowing if the person is the CEO or director of ecommerce helps greatly.

  ### 2. Collaborative and accurate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Etailinsights?**

The data is accurate and the platform is easy to use to create searches and lists.  In cases when something tailored is needed or another dimension of information, there is a team of people to help.

**What do you dislike about Etailinsights?**

The data and enrichment services are strongest for North America.

**What problems is Etailinsights solving and how is that benefiting you?**

I have used it most deeply for Market Intelligence and Addressable market analysis.

  ### 3. The Positive Reviews are incentivized.  Avoid this product

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jason C. | Vice President of Sales and Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2023

**What do you like best about Etailinsights?**

Search function was easy to use and ability to export data was easy once CRM was synced.  Unfortunately, there are still bugs with Hubspot, so even this positive aspect has problems.

**What do you dislike about Etailinsights?**

The data.  It's simply not accurate.  Org charts show people no longer with an organization.  Phone numbers are generic 800#s.  Revenue, employees, sales etc are all off by a large % in my experience.  

In bringing this to the attention of my account rep and the CEO, they stood behind their software and reminded me of my multi-year agreement signed by my predessors.  

I writing this to save other companies money from buying this service.  There are better ways to build pipeline.

**What problems is Etailinsights solving and how is that benefiting you?**

Surprise, surprise, the positive reviews for this service are incentivized.  

The key for this type of product to build pipeline is accurate data.  Despite all of the scraping and "proprietary algorithms," I showed the CEO and my account rep that their data is simply inaccurate by more than 20% in the examples I provided. 

I literally took a portion of my client list with actual data and matched it up to theirs and shared the excel file with them to show them the variance.  

The numbers it quotes are little better than a google search.  It will under/over state revenues, employees, sales, etc.  If you're simply looking for tech stack, this could be an option for you, although there are cheaper tools where you could accomplish the same.

Just so it's clear I'm not complaining to be complaining, the search function and criteria are functionally correct and easy enough to use.  Once you successfully sync your CRM. it's also easy to import the data.  However, the problem is that the data is simply not actionable as mentioned before.  Unfortunately, a multi-year agreement was signed before I got to this company, but I will be sure to cancel before the agreement is up.

I'm writing this review to prevent other companies from wasting their money.

  ### 4. Great database.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chas G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Etailinsights?**

The ease of use and quality of the database.

**What do you dislike about Etailinsights?**

Being able to narrow down specific contacts, not just who runs fulfillment and e-commerce.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding the correct decision makers. It's a much quicker process than LinkedIn.

  ### 5. Great tool to learn about prospects and leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Etailinsights?**

Ability to look up companies before I speak with them, understand their tech stack, understand similar companies in their space. Helps me paint a bigger picture of my leads and prospects. I use the tool as part of my daily job.

**What do you dislike about Etailinsights?**

I wish the tagging of companies was more accurate.

**What problems is Etailinsights solving and how is that benefiting you?**

Understanding who my leads are and helps me find prospects very easily.

  ### 6. Etail Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Etailinsights?**

The most helpful part of using Etailinsights is being to create a large list of companies and prospects that I can reach out to and know that the info is going to be accurate.

**What do you dislike about Etailinsights?**

The only thing that I dislike about Etailinsights is when creating a list of companies and prospects there is no way for me to automatically remove people who already exist in my CRM.

**What problems is Etailinsights solving and how is that benefiting you?**

The main problem that Etailinsights is solving for me is helping me reduce that amount of time that it takes to find new companies and prospects that would be a good fit for me to reach out to for our product.

  ### 7. Excellent Information for Larger Retailers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Etailinsights?**

For companies $10M+ the tool has an excellent offering of prospects and contact information.

**What do you dislike about Etailinsights?**

Sometimes I find that there are challenges when trying to gain information on the smaller retailers.

**What problems is Etailinsights solving and how is that benefiting you?**

Often I find the key contacts that I am looking for on LinkedIn, along with their colleagues - I like to utilize the platform to get their email to begin introduction in the sales process.

  ### 8. An incredibly useful tool for background information on retail companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Etailinsights?**

The software is easy to use, there are easy ways to push lists out, the information is constantly and consistently updated.

**What do you dislike about Etailinsights?**

No complaints; the information has been incredibly thorough and our account manager is beyond helpful.

**What problems is Etailinsights solving and how is that benefiting you?**

We use etail for background and contact information about specific leads in different industries.

  ### 9. Excellent data points and contact information

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Etailinsights?**

When I need information about a mid-market e-tailer, it is usually in there.  Being able to "push" contacts to Salesforce is very helpful too

**What do you dislike about Etailinsights?**

Sometimes the revenue/activity numbers can be dated

**What problems is Etailinsights solving and how is that benefiting you?**

It takes me one step closer to direct engagement with brands based on market intel

  ### 10. Highly Recommend Etailinsights!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennae P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Etailinsights?**

Etailinshights is great! I like how user-friendly it is and provides you with tons of information. I find the contact information and personal links to Linkedin very useful.

**What do you dislike about Etailinsights?**

I find that sometimes the contact information or individual titles are outdated. With the personal links to Linkedin, it is easy to notify the Etailinsights team to get the lead up to date.

**What problems is Etailinsights solving and how is that benefiting you?**

One go-to spot for all my needs - links, contact information, estimated annual revenue, the list continues! I feel more productive as I am not jumping between multiple websites.

  ### 11. I have 12 years of experience in Market Research and Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Etailinsights?**

It very helpfull tool to get eCommerce companies and leads with Online Sales and Platforms what they are using.

**What do you dislike about Etailinsights?**

Sometimes Online Sales and Platforms are not accurate.

**What problems is Etailinsights solving and how is that benefiting you?**

To find the right kind of accounts to target as per our critria filtered.

  ### 12. Etailinsights is a no brainer for prospecting!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Etailinsights?**

Etailinsights has by far the most comprehensive data on the attributes of ecommerce businesses.  I've used the integrations with Hubspot and Salesforce; both are easy to use and make it a turnkey solution for prospecting. The Etailinsights team is super responsive and provides all the support needed along the way.  I highly recommend their solution for any company looking to scale their prospecting efforts for ecommerce businesses quickly.

**What do you dislike about Etailinsights?**

If e-commerce businesses are the target, there isn't anything not to like about their solution.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding and capturing leads for ecommerce businesses.

  ### 13. Great Resource for Finding Executive Contacts in Retail

**Rating:** 5.0/5.0 stars

**Reviewed by:** JC E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Etailinsights?**

Easy to use, good integration with SFDC, customized reports that are easy to create.

**What do you dislike about Etailinsights?**

That there aren't more direct dial phone numbers, including mobiles for execs.

**What problems is Etailinsights solving and how is that benefiting you?**

With Etailinsights tie in to other intelligence sources, the information is often more up to date than publicly available data.

  ### 14. Great tool for Sales teams!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Etailinsights?**

Quick to find data such as company info, tech used and contacts. It's checked regularly by their team and great for prospecting!

**What do you dislike about Etailinsights?**

Not great coverage in Europe especially UK.

**What problems is Etailinsights solving and how is that benefiting you?**

A muched loved tool to quickly research companies and identify good targets. You can hone in on tech stack, dev frameworks, revenue figures etc and they offer great training which is fantastic for our growing team!

  ### 15. New user and its great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria S. | Director of Sales Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Etailinsights?**

It's effortless to use and straightforward. My SDR team uses it for prospecting and finding data. Since it's primarily focused on e-commerce it makes the qualifying much easier. The customer support is terrific too. Jessica, our CSM was incredibly helpful too. She took the time to meet with my new hires and go through a high-level/Q+A training with them during onboarding.

**What do you dislike about Etailinsights?**

I do receive feedback that there isn't always the best data in regards to emails and phone numbers. I understand that comes with the territory but any platform that provides the best info is number one in my eyes.

**What problems is Etailinsights solving and how is that benefiting you?**

It's helping my team qualify brands to prospect more quickly. The qualifications are pretty high-level and this platform is able to easily qualify or unqualify a brand at a glance.

  ### 16. Great experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clarissa G. | Sales Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Etailinsights?**

This is my time using etail at a job and I love it. It has really great insights that are so helpful for prospecting. You can find info for executives at a company along with data on the various tech that they have which is extremely helpful to see if a company uses tech that my company's tech integrates with! I'm barely beginning to dip my toes in all that is etail insights but I am loving it so far! Excited to learn more and dig deeper in its capabilities.

**What do you dislike about Etailinsights?**

There isn't anything that I dislike thus far. This tool is super helpful and I'm still learning my way around it.

**What problems is Etailinsights solving and how is that benefiting you?**

Etail is helping with prospecting. I can find key decision makers, info on tech stacks, and various company insights.

  ### 17. Etail insights is a valuable tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer G. | Lead generation, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Etailinsights?**

It has multiple facets of information essential to my job, including online sales, technology, and executives.

**What do you dislike about Etailinsights?**

It often will not approve a profile request when a business clearly should be approved. Also, it is not always the most up-to-date information for a business.

**What problems is Etailinsights solving and how is that benefiting you?**

It gives me multiple pieces of vital information about whether a business fits the criteria we need all in one place. It allows me to be more productive!

  ### 18. strong research assistant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Etailinsights?**

intuitive GUI, detailed data sets and commitment to enhance lookups (e.g. mobile #)

**What do you dislike about Etailinsights?**

can't think of anything here. seriously.

**What problems is Etailinsights solving and how is that benefiting you?**

single source of retailer profile data

  ### 19. Sales Account Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

Great insight into e-Comm companies, contact information, tech platforms, annual Rev, and service providers listed.

**What do you dislike about Etailinsights?**

Sometimes data can be lacking not all fields are filled in, data can be incorrect on sales, no direct contact info.

**What problems is Etailinsights solving and how is that benefiting you?**

Giving me insight to an e-Comm company i would not normally have access to - being able to qualify and quantify if a company is a fit for my organization.

  ### 20. The Ecommerce prospecting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob H. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

I use this plug-in for every account I review of our existing customer base to help source relevant information for cross-selling/ upselling potential.

**What do you dislike about Etailinsights?**

I would love to add web traffic to the product to further keep my usage to just one plug in for my customer reviews.

**What problems is Etailinsights solving and how is that benefiting you?**

It identifies the website platform, competitors' software and potential partners that are also integrated with the customer.

  ### 21. Great tool to gain insight into companies.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Etailinsights?**

That it provides a daily estimate of shipments. I also like that it includes titles with the contact information.

**What do you dislike about Etailinsights?**

I wish there were more companies listed that had contact information.

**What problems is Etailinsights solving and how is that benefiting you?**

I work in the shipping industry and so I research etailinsights to find contact information for different companies.  Most companies websites do not contain the contact information I am looking for.

  ### 22. Must have for any retail based Sales job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan J. | sales development representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Etailinsights?**

My favorite thing about etail is Dynamic Lists. Dynamic Lists allow you to set parameters for your leads and continue to find new contacts for you without having to do it all over again manually. I've built a robust pipeline from eTail alone.

**What do you dislike about Etailinsights?**

eTail unlike other prospecting tools like ZoomInfo uses a credit-based system. Each contact costs points, if you're a power user then your points can get eaten up pretty quickly.

**What problems is Etailinsights solving and how is that benefiting you?**

ETail solves my time and data enrichment problem as a seller. I want to be able to find new accounts everyday with fresh contacts quickly so that I can focus on outbound sales activities.

  ### 23. Overall Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** George D. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

I have a folder created to track any prospects I am working on and check on current prospects on a weekly/monthly bases.

**What do you dislike about Etailinsights?**

I love the tool and don't find anything wrong with the tool.

**What problems is Etailinsights solving and how is that benefiting you?**

I can drill down on each proposect and gather their title and contact information. This helps me to break into prospects that I have been targeting.

  ### 24. Good tool but info can be dated for few accounts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Farid  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Etailinsights?**

It provides info about the current solution my prospect is using. Using this I can pitch my product to the client.

**What do you dislike about Etailinsights?**

It doesn't have info on all the websites. Can't depend on it completely.

**What problems is Etailinsights solving and how is that benefiting you?**

Giving me insight into which product my prospect is using and contacts of some of the important decision makers in the company

  ### 25. Immediate ROI! Must have tool for for selling in the eCommerce space.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Etailinsights?**

The detailed information about technologies present on a website is incredibly valuable in identifying good targets and personalizing messaging.  The platform makes it easy to identify new prospects you don't already have in CRM or add the right contacts to existing leads.  Within 45 days of getting started, we had already more than paid for our entire year's subscription costs.

**What do you dislike about Etailinsights?**

No real downsides.  It would be great if there was an integration to dynamics CRM or more companies listed outside of the US, but they took the time to set the right expectations upfront.  So no unwanted surprises there.

**What problems is Etailinsights solving and how is that benefiting you?**

Supplementing our CRM with valuable information and allowing our sales team to be more efficient and effective with their prospecting.  Our pipeline has grown at an improved rate since starting.

  ### 26. It usually has the data I need to assist in sales prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Davis R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Etailinsights?**

It's exclusively e-commerce companies. And it's easy to navigate and find the information I need to move a sale through the pipeline

**What do you dislike about Etailinsights?**

When there is a record that has no contacts but that is to be expected.

**What problems is Etailinsights solving and how is that benefiting you?**

It has speeded up the process of finding people who I need to contact to offer them my service

  ### 27. Useful for obtaining information about the size and scope of a business and their contacts.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

I use it to understand the estimated volume per day a business is shipping, along with cross-referencing contacts and locations with the information I've obtained.

**What do you dislike about Etailinsights?**

Some of the information is inaccurate and/or outdated. Often it will not recognize the website link to generate the data needed, and you will have to alter the site domain for the company information to populate.

**What problems is Etailinsights solving and how is that benefiting you?**

Understanding the full scope of the business from a volume-per-day perspective. Also, it generated the contact information needed and location information needed for potential visits.

  ### 28. Etailinsights A Great Tool For eCommerce Research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Etailinsights?**

Etailinsights is very easy to use and gives get insights into eCommerce businesses.

**What do you dislike about Etailinsights?**

Sometimes some of the information is somewhat outdated, but even then the information is usually helpful.

**What problems is Etailinsights solving and how is that benefiting you?**

The ability to get good quality information that i can use in the sales process.

  ### 29. Market Research made simple.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Etailinsights?**

I love the accuracy of the data provided.

**What do you dislike about Etailinsights?**

I would prefer invalid contact information to be purged.

**What problems is Etailinsights solving and how is that benefiting you?**

We are able to have a clear panorama of where to focus our research.

  ### 30. Amazing experience using Etailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven T. | Client Exec VEC-VCG Chl Mgt, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

The amount of useful information it provides to help me prospect and make deeper connections.

**What do you dislike about Etailinsights?**

Nothing yet. So far everything is working as designed.

**What problems is Etailinsights solving and how is that benefiting you?**

Learning in deeper lengths about businesses we would like to partner with. Gives great info and details about organizations all over.

  ### 31. Quick & concise data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue A. | Business Development Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Etailinsights?**

Learning about ecom platforms and being able to create different searches.

**What do you dislike about Etailinsights?**

Inaccurate eGMV numbers. Sometimes parent brands and their subsidiaries listed can cause a bit of confusion regarding accurate eGMV.

**What problems is Etailinsights solving and how is that benefiting you?**

Targeting accounts based on various ecom platforms and eGMV. Cuts research time in half.

  ### 32. 5-10 years behind the times

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Etailinsights?**

Nice employees work there, but the product itself is 5-10 years behind any other tool available.

**What do you dislike about Etailinsights?**

The product is outdated and not current. 
The contact lists have outdated roles and contacts, which leads to high bounce rates, missed connections, and little ROI. 

The technology spy is also way behind other competitors who charge much less for a superior product.

**What problems is Etailinsights solving and how is that benefiting you?**

N/A. Still searching for the value and ROI.

  ### 33. Great Search feature

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Etailinsights?**

Great filtering features to find your exact ICP

**What do you dislike about Etailinsights?**

Interface and UX seem a bit clunky, and dated.

**What problems is Etailinsights solving and how is that benefiting you?**

Quickly filtering to find your exact ICP based on criteria prevent hours of manual labor

  ### 34. Our Primary eCommerce Prospecting Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tomo W. | Sales Operations Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Etailinsights?**

Being able to get verified data on a large amount of North America eCommerce companies. On top of that, have that data pushed and updated into our CRM (Salesforce)

**What do you dislike about Etailinsights?**

Contact searching can be a bit difficult. Data is also not as available as other contact information providers.

**What problems is Etailinsights solving and how is that benefiting you?**

How to prioritize and strategize accounts in the ecommerce industry. We can look at estimated yearly sales, industry categories, funding, etc. all to help choose which companies are most important for our business to pursue.

  ### 35. Your Source to Finding Prospect Contacts & Company Information Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Etailinsights?**

Contact information to key contacts that are relevant/accurate. Love all the detailed account information/historical data that's provided as an aid while prospecting.

**What do you dislike about Etailinsights?**

At times, missing contact data can sting. However, users have the ability to add new companies & contacts along with new contact in existing accounts.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding new accounts to reach out to along with understanding the client hierarchy so that we are connecting with the right resources and not wasting time hunting for them. Time saver for sure!

  ### 36. EtailInsights is an unbelievable tool -- absolutely love it!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith S. | SVP, Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Etailinsights?**

I love how unbelievably accurate/reliable the contact info is for all the key stakeholders at each company & how easy EtailInsights is to use. Such a great tool!

**What do you dislike about Etailinsights?**

I have zero dislikes about Etailinsights...the product is incredible and the service and support are just as great!

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights makes it incredibly easy to identify the key stakeholders at each company, along with providing accurate contact info for each. They are an amazing tool for our sales organization.

  ### 37. eTail insights a great fit for OSM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean D. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Etailinsights?**

The data is extremely accurate from top to bottom.

**What do you dislike about Etailinsights?**

The one piece of data that is not always reliable is the number of orders a company has per day.  This could be much higher or lower than their estimate.

**What problems is Etailinsights solving and how is that benefiting you?**

eCommerce companies are hard to navigate and find contacts let alone their contact information.  eTail insights does all the research for me in finding the proper contacts.

  ### 38. Thus far etail has played a huge role what in my prospecting efforts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Etailinsights?**

How I can see merchants online sales e commerce platform and can pull contacts

**What do you dislike about Etailinsights?**

That I can pull it up on ever site. But I know that's not your fault .

**What problems is Etailinsights solving and how is that benefiting you?**

Finding out what e-commerce platform merchants are on. Helps  me prospect brand via e commerce platforms

  ### 39. Data that delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

Has almost every account we search, and offers a deep level of data.

**What do you dislike about Etailinsights?**

Unless you're at the top tier of customers, you cannot edit (correct) or suggest they edit incorrect or missing data. This propagates substandard data.

**What problems is Etailinsights solving and how is that benefiting you?**

Giving us account knowledge prior to reaching out to the prospect

  ### 40. Resourceful and super helpful to find key decision makers in the e-com space

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tony C. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Etailinsights?**

Ease of use, intuitiveness and ability to zero in on targeted leads

**What do you dislike about Etailinsights?**

Contact information for leads is not always up to date, but they credit you points if you report something is not accurate

**What problems is Etailinsights solving and how is that benefiting you?**

Uncovering correct email formats and the ability to connect with targeted leads

  ### 41. A robust tool for e-commerce sales leaders with solid prospect contact info

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aurangzeb (Zabe) A. | Founder & CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Etailinsights?**

The quality of the contacts associated with each prospect is impressive, as is the info you get about each company/site in terms of tech stack and other products used.

**What do you dislike about Etailinsights?**

Revenue is a "swag". It's consistently incorrect, and in many cases--especially for large retailers--it's marked as "Macro: > $500M" which is unhelpful. This is more difficult to swallow when the company is publicly traded and a much better estimate or revenue could be made.

**What problems is Etailinsights solving and how is that benefiting you?**

Helping us to identify the ideal prospects and people at those companies we should be thinking about engaging.

  ### 42. Easy to use and pull the data that is needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ravneet W. | Assistant Vice President - Retail POS Financing , Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Etailinsights?**

Being able to pull data for companies that are relevant in our search

**What do you dislike about Etailinsights?**

Filtering can be better and easier to do, i.e search by the biggest companies instead of filtering it by sales.

**What problems is Etailinsights solving and how is that benefiting you?**

Able to see a list of companies that are relevant for our business

  ### 43. Helps to find the right people

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Etailinsights?**

Simplicity, depth and breadth of company information around shipping carriers and relevant employees

**What do you dislike about Etailinsights?**

No real issues, sometimes there isn't enough, or any detail on companies

**What problems is Etailinsights solving and how is that benefiting you?**

Finding contact information on e-comm companies as well as their ad platforms and carriers

  ### 44. Prospecting success with etailinsights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Etailinsights?**

Etailinsights has the most accurate name, role and contact information of all sites I have used.

**What do you dislike about Etailinsights?**

Sometimes doesn't have many contacts for certain companies.

**What problems is Etailinsights solving and how is that benefiting you?**

Finding email and phone information

  ### 45. Etail is a must for prospecting and qualifying organizations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christina B. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Etailinsights?**

Etail provides company insights into the technologies used and website data that assists in company profiling.  It also provides contact information if you choose to reach out and prospect the organization. It provides DBA information, child/parent relationship, revenue streams, daily orders processed, websites they sell on and if they have physical locations.  Etail is a very resourceful tool in all stages of company profiling.  You can also 'watch" companies that are of interest and Etail will send you data reports as information is updated. Once you have successfully qualified the contact, Etail provides industry data that assist in call planning conversations.

**What do you dislike about Etailinsights?**

The contact information is usually out of date compared to other vendor sites.

**What problems is Etailinsights solving and how is that benefiting you?**

I do not have any business problems at this time- Etail is always very responsive.

  ### 46. Etailinsights Is Very Useful!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Etailinsights?**

Etailinsights is very helpful for prospecting and qualifying accounts.

**What do you dislike about Etailinsights?**

There is a lack of contact information for specific accounts.

**What problems is Etailinsights solving and how is that benefiting you?**

Etailinsights helps me gather all the necessary qualifying information in one place.

  ### 47. Etailinsights has been very helpful to me!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff S. | Sales Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2022

**What do you like best about Etailinsights?**

I find it very helpful in doing research on prospective clients.

**What do you dislike about Etailinsights?**

Sometimes the data is not updated and I am not able to correct or update it on the fly.

**What problems is Etailinsights solving and how is that benefiting you?**

Great starting point for finding appropriate contacts at prospect accounts.

  ### 48. Etailinsights review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** January 06, 2023

**What do you like best about Etailinsights?**

LOVE the ability to identify potential contacts and technology being utilized on a site without ever having to leave the site!

**What do you dislike about Etailinsights?**

It doesn't contain info on EVERY site, but no single tool does, and I see new sites being added on a regular basis.

**What problems is Etailinsights solving and how is that benefiting you?**

Part of my job is finding new contacts and emails for prospective clients.  In the past I've had 5 different tools I can use to accomplish that goal.  Etailinsights replaces four of them.

  ### 49. Fantastic tool for marketers and sales folks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett C. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Etailinsights?**

Specific, actionable data on etailers of all sizes

**What do you dislike about Etailinsights?**

There are no downsides from my perspective.

**What problems is Etailinsights solving and how is that benefiting you?**

This tool allows us to market to the decision-makers in eCommerce.

  ### 50. Review of Etailinsights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Etailinsights?**

Tons of companies to research. Advanced search features are amazing to use. I've had lots of success finding what I'm looking for by using the advanced search.

**What do you dislike about Etailinsights?**

A lot of the companies that I'm researching don't list current employees at the company. I usually use Etailinsights to find employee information, which doesn't help when companies don't have them listed.

**What problems is Etailinsights solving and how is that benefiting you?**

A lot of the projects that I do involves finding emails of employees working at companies that I'm researching. Etailinsights will sometimes have all employees and emails listed on their website which is exactly what I look for.


## Etailinsights Discussions
  - [What is Etailinsights used for?](https://www.g2.com/discussions/what-is-etailinsights-used-for) - 1 comment

- [View Etailinsights pricing details and edition comparison](https://www.g2.com/products/etailinsights/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+16%3A36%3A29+-0500&secure%5Bsession_id%5D=9cbb94a0-5d96-4f38-9264-56955293b0f2&secure%5Btoken%5D=ef921a3a17a26960c1889ad3ce5c4cf6c3cfa491873158ca15d8e6d059615c21&format=llm_user)

## Etailinsights Features
**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Generation**
- Lead Builder
- CRM Integration
- Data Import & Export Tools

**Lead Intelligence**
- Lead Validation
- Lead Enrichment
- Lead Quality
- Browser Extension

**Lead Monitoring**
- Features
- Performance
- Identification

**Data Management**
- Data Types
- Consolidation
- Cleansing
- Validation
- Correction

**Agentic AI - Lead Mining**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Data Capture**
- Websites
- Social Media
- Data

**Analytics**
- KPIs

**Agentic AI - Lead Intelligence**
- Cross-system Integration

**Analytics**
- Export/Import
- Reporting

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Customization**
- Forms
- Templates
- Integration

**Agentic AI - Retail Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Reporting

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