---
title: Esri ArcGIS Reviews
meta_title: 'Esri ArcGIS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 540 reviews by the users' company size, role or industry
  to find out how Esri ArcGIS works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 540
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: CAD & PLM
  url: https://www.g2.com/categories/cad-plm
---

# Esri ArcGIS Reviews
**Vendor:** Esri  
**Category:** [GIS Software](https://www.g2.com/categories/gis)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 540
## About Esri ArcGIS
ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products.



## Esri ArcGIS Pros & Cons
**What users like:**

- Users find Esri ArcGIS to be **user-friendly** , making it easy to navigate and effective for geospatial tasks. (3 reviews)
- Users value the **high-quality 3D visualization** of ArcGIS, enhancing accuracy and decision-making in various applications. (2 reviews)
- Users highlight the **advanced data visualization capabilities** of Esri ArcGIS Pro, enhancing clarity and usability in analysis. (2 reviews)
- Users find Esri ArcGIS **highly user-friendly** , appreciating its ease of learning and effective analytical tools. (2 reviews)
- Users value the **user-friendly visualization tools** in Esri ArcGIS Pro, enhancing clarity and ease of geospatial analysis. (2 reviews)
- Comprehensive Data (1 reviews)
- Connectivity (1 reviews)
- Users find the **customer support** of Esri ArcGIS effective, benefiting from extensive forums and helpful walkthroughs. (1 reviews)
- Data Accuracy (1 reviews)
- Easy Access (1 reviews)

**What users dislike:**

- Users struggle with **stability and integration issues** in ArcGIS, hindering workflow and data management efficiency. (2 reviews)
- Users find the **high cost** of Esri ArcGIS a barrier, especially for small businesses and learners. (2 reviews)
- Users face **integration issues** with ArcGIS, causing disruptions and complicating file management with third-party tools like OneDrive. (2 reviews)
- Users find the **learning curve challenging** , often needing extra training to effectively use Esri ArcGIS. (2 reviews)
- Users find it **hard to learn** and suggest that additional training opportunities could improve their experience with ArcGIS. (2 reviews)
- Users experience **accuracy issues** when adding or transferring data between different ArcGIS versions, leading to changed dataset values. (1 reviews)
- Error Handling (1 reviews)
- Users find Esri ArcGIS **expensive** , especially for small businesses, making it a costly investment. (1 reviews)
- Inaccuracy (1 reviews)
- No Free Trial (1 reviews)

## Esri ArcGIS Reviews
  ### 1. Reliable GIS Mapping

**Rating:** 4.5/5.0 stars

**Reviewed by:** Austin S. | Global Operations Reporting Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2019

**What do you like best about Esri ArcGIS?**

I like that ARCGIS is easy to get started with and simple to understand. The graphics and the UI of the program make it easy to use and develop complicated mapping systems with relative ease. There are many layers and options of viewing and mapping data points.

**What do you dislike about Esri ArcGIS?**

Can be difficult to get the locations correct without some information. Can be confusing if you are not careful. Some demographics can be slow to update and lag if connection is not strong. 

**Recommendations to others considering Esri ArcGIS:**

ArcGID is super powerful and can be integrated into any business culture with ease. It can be used in several different ways and connectivity is easy compared to other solutions. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping routing and location analysis 

  ### 2. ArcGIS Desktop

**Rating:** 4.5/5.0 stars

**Reviewed by:** Qian S. | GIS Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

The useful tool box. Spacial analysis capabilities. good structure of content. wide chooses about the database connection type. 

**What do you dislike about Esri ArcGIS?**

A little bit slow. Need hign perfemance device. have more basemap can choose. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

ArcGIS desktop analysis tool useage

  ### 3. reviewing ArcMap

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

I the functions and the complete user experience with ArcMap and ArcCatalog. In addition, the new capabilitites with ArcMap with 3rd party applications and software such as google earth, tools and spatial analysis tools. 

**What do you dislike about Esri ArcGIS?**

The dislike would be the wait time for an update to resolve issues of an older version of ArcMap. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Problems are travel response for public saftey and areas of high risk of vehicle crashes with spatial anlaysis tools. 

  ### 4. World-class GIS Platform:  ArcGIS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marlin D. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 01, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS platform and suite of software products provide the best there is for doing deep GIS. The latest release of ArcGIS Pro contains the FME 2018 engine which allows embedded full motion video within any spatial GIS model you have built.

**What do you dislike about Esri ArcGIS?**

Esri should invest in creating a native MacOS version, even though they have iOS versions.  I know this means a complete makeover of the core architecture, but the acceleration it could provide running on the OSX unix platform would make for the best of the elegance of user interface, the security of a Unix runtime architecture, and the speed of code execution that Apple Computer is extremely jealous about maintaining.

**Recommendations to others considering Esri ArcGIS:**

While the competition has grown, Esri's ArcGIS platform is still head and shoulders above the rest.  Much of the field itself has been defined by the evolution of ArcGIS, from terminology, tools, look and feel, to the massive stored data made available to customers and online subscribers.  If there is a problem GIS can solve, it is likely that ArcGIS platform will be the first with a tool to perform that solution.  Use ArcMap, ArcCatalog, ArcGlobe, or ArcScene, to create maps, and perform almost any type of spatial analysis.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We built a complete 3D GIS of the interior of the San Diego Convention Center (3 floors) and the adjacent hotels (Marriott & Hilton) with conditional routing from any room to any room.  We are in the process of creating an iOS version as a template that any convention vendor can populate with their own meeting data for each room.  This includes alternate ADA routing across all 3 floors (no use of escalators, etc.).  Note:  The latest SLICE exploratory analysis tool in ArcGIS Pro allows you to "slice" down through multiple embedded layers of data.  This ability to slice up 3D models like a loaf of bread is absolutely mind blowing in potential uses!

  ### 5. ArcGIS - ArcMAP: A useful tool for environmental consultants and engineering firms alike

**Rating:** 5.0/5.0 stars

**Reviewed by:** stephen m. | Project Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about Esri ArcGIS?**

I Like ArcMAP mainly for the flexibility and ease of use in creating professional quality spatial maps for clients and potential projects. It's interface is easy to understand and use with just a few hours of training and guidance. 

**What do you dislike about Esri ArcGIS?**

Not really a dislike, but you should really use a desktop computer with some processing power to be able to use multiple tools on multiple maps - all at the same time. 

**Recommendations to others considering Esri ArcGIS:**

Try to get into some of ESRI's learning modules if you're unsure of what you're doing. Their website is very informative and has free learning options for different tools in ArcGIS. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I'm using ArcGIS to create maps, analyze data, perform calculations, and provide clients with spatial data collected in the field. 

  ### 6. A one-stop shop for your geospatial needs, but with limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2018

**What do you like best about Esri ArcGIS?**

ESRI software can meet most of your organization's geospatial needs with little to no coding background required. If you need to quickly stand up apps, web maps, and hard copy map production, then ESRI software will likely be a good option.

**What do you dislike about Esri ArcGIS?**

ESRI software carries a hefty price tag, and switching to other software vendors down the road will be very time consuming. The web application deployment environment leaves much to be desired (latitude geographics Geocortex product does this far better). The software is rather buggy, and can be maddening to work with at times. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

ESRI provides us a way to visualize and analyze data for our internal customers in ways that aren't possible without a geospatial perspective. Specific to ESRI, we are able to quickly build web applications and hard-copy maps for our customers with little custom programming required.

  ### 7. Mapping Natural Resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

The flexibility to solve any spatial problem presented given the time and creativity to tackle it.

**What do you dislike about Esri ArcGIS?**

The somewhat steep learning curve to be up and running well. Licensing and extensions are also confusing.

**Recommendations to others considering Esri ArcGIS:**

Do it, but as you do, focus on how it can help you the most. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping natural resources; wetland impacts, threatened and endangered species, getting into doing real-time aerial imagery with drone inputs.

  ### 8. Use in Homeless Efforts 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

This product enable our county to consider needs and provide vital services.  In collaboration with the Sherriff Department we can bring medical, mental health and substance use tretament to those in our frontier areas. 


**What do you dislike about Esri ArcGIS?**

Nothing yet.  I dont have emought knowledge yet 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

The ability to have real time data allows us the abilty to recov er indivduals from riverbeds due to flooding or other disasters. 

  ### 9. The best GIS/geospatial tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Esri ArcGIS?**

ArcGIS allows to to do almost anything spatially. You can build maps, edit maps, analyze raster data, make 3D terrain models, create geodatabases, create georeferencing and so many other things. The ArcCatalog lets you connect to GIS servers in the cloud. 

**What do you dislike about Esri ArcGIS?**

Its endless features make it extremely hard for an inexperienced user to find exactly what they want to do. The ArcGIS Pro is incredibly expensive.  

**What problems is Esri ArcGIS solving and how is that benefiting you?**

It is an incredibl ypoerful GIS program that can be used by engineers, statisticians and scientists. In fact, it can be used in almost any industry. 

  ### 10. Arc GIS Desktop Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

We can use it for anything map related for public safety.

**What do you dislike about Esri ArcGIS?**

No real dislikes, everything is working really well for us. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Public Safety Issues. 

  ### 11. Enabler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick  D. | Nick DUke Accounr Masager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Its a wonderfulplatform for intergrating all kinds of data

**What do you dislike about Esri ArcGIS?**

I don't dislike anyhting.  Its a wonderful product set

**What problems is Esri ArcGIS solving and how is that benefiting you?**

many, across local govt and AEC

  ### 12. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raphael F. | GIS Specialyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Practical and possibility to personalize tools

**What do you dislike about Esri ArcGIS?**

Some performance issues and sometimes crashes without understan why

**Recommendations to others considering Esri ArcGIS:**

Explore it, would be nice

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Environmental recovery

  ### 13. Not easy to use.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2019

**What do you like best about Esri ArcGIS?**

ArcGIS does include many comprehensive features that you may need - basemaps, plotting ability, analysis capability, etc.

**What do you dislike about Esri ArcGIS?**

The user face is extremely dated. Additionally, the features are not intuitive or easy to pick up. I would say that this software is not accessible by a new learner.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I use ArcGIS to monitor geospatial clustering of disease.

  ### 14. Great products advance geographic research.

**Rating:** 5.0/5.0 stars

**Reviewed by:** ryan b. | Reasearch Assocaite, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

Organzied data infrastrucutre and research tools. 

**What do you dislike about Esri ArcGIS?**

no downsides to report in using the applications.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

environmental issues, overlay of ecological resources. 

  ### 15. Excellent! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

I like the ability to visualize and conduct geographicaly weighted regression and the compatibility with excel

**What do you dislike about Esri ArcGIS?**

I dislike how expensive and clunky this software is compared to similar open access  programs like QGIS. The apps themselves are uglier than those produced with newer software.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I utilize ARCGIS for conservation  research examining habitat suitability.

  ### 16. The standard for GIS products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2019

**What do you like best about Esri ArcGIS?**

Fantastic collection of base maps and implementation of user collected data. Layout options easily allow for professional looking maps. ESRI has great resources for training on this product. Incredible use of data transformation via toolboxes. Very easy to work within a recreational setting with large types of user collected data.

**What do you dislike about Esri ArcGIS?**

Software requires database organization and maintenance. Can occasionally be slow when working with large scale maps. Large learning curve for the brand new user. 

**Recommendations to others considering Esri ArcGIS:**

Take advantage of ESRI Learning products to help with ArcGIS

**What problems is Esri ArcGIS solving and how is that benefiting you?**

When planning and mapping recreational facilities, we have been able to streamline data collection and display 

  ### 17. ArcPro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

I like the  usability of the platform with the new changes that have come out with 2.4 including the REST service publishing.

**What do you dislike about Esri ArcGIS?**

It does take awhile to get used to the ribbon and the map activation.

**Recommendations to others considering Esri ArcGIS:**

Look at the platform it encompasases alot of different packages.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Creating maps and performing analysis

  ### 18. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

Arcgis is a powerful that helps me enable to do different geospatial analysis for my work.

**What do you dislike about Esri ArcGIS?**

I think Arcgis price can be cheaper so other people can have access to the software.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I help my current job map water and sewer mains for our service areas in Los Angeles.

  ### 19. Do more with ArcGIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

I like how easy I can collect info, control the process of collection, analyze and share my results to my boses. 

**What do you dislike about Esri ArcGIS?**

The lack of funcionality when you update. If not often but happens. 

**Recommendations to others considering Esri ArcGIS:**

Thinking on Android Enviroment and windows 10 mobile

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Connect my sales staff with our office. 

  ### 20. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

The software is very user friendly for a basic user and even power user. I really Help Menu.

**What do you dislike about Esri ArcGIS?**

The software sometimes stop working, and the only way to close it. As a result, some unsaved work will be lost.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Currently, improving real property data at the installations.

  ### 21. ArcGIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2019

**What do you like best about Esri ArcGIS?**

Abundance of features offered in one program, ability to import and export maps. 

**What do you dislike about Esri ArcGIS?**

Maps can be very slow to load with bad internet connection

**Recommendations to others considering Esri ArcGIS:**

Arc is a great way to keep all your GPS data in one place but can be overwhelming to new users. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Able to keep track of aquatic and terrestrial invasive species

  ### 22. ArcGIS needs some changes

**Rating:** 3.0/5.0 stars

**Reviewed by:** Xiaojin  W. | Project Data Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2019

**What do you like best about Esri ArcGIS?**

It produces nice maps. Now it can connect to ArcGIS online. 

**What do you dislike about Esri ArcGIS?**

The technical barrier is high to use it. Also, the interface of the ArcGIS map is pretty outdated. Sometimes, it takes a long time to solve a simple issue. The FAQ section needs to be easier to use.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping data. We're using ArcGIS for the majority of our mapping projects. Those include static maps for reports, our website, and also for our users. 

  ### 23. best gis software for personal and industry use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

wide industry applications, useful for mapping of all kinds of data.  easy to use with great customer support.

**What do you dislike about Esri ArcGIS?**

unable to drag and drop shp files like qgis

**What problems is Esri ArcGIS solving and how is that benefiting you?**

solving vaccination rates for school projects and making maps and analyzing data for undisclosed customers

  ### 24. Quality Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

I enjoy the relative ease of use as well as the constant progression in technology.

**What do you dislike about Esri ArcGIS?**

With any new technology there are hiccups. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Applying GIS capabilites in the Oil and Energy sector to help out stakeholders make better and more effective decisions. 

  ### 25. The GIS workhorse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

This is the most powerful GIS software available.  The vast number of users makes finding help and hints very easy.  Great support from ESRI.






**What do you dislike about Esri ArcGIS?**

Changing from Desktop to Pro.  Coming across bugs in the software.


**What problems is Esri ArcGIS solving and how is that benefiting you?**

Informing communities about flooding risks.

  ### 26. Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Ease of use. Most processes are very intuivive.  Very dynamic

**What do you dislike about Esri ArcGIS?**

Some of the edit fuction are a bit convolouted.  Would like to be able to edit a layer  while it is definition queried.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Providing visual aids to my techinions

  ### 27. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

There are so many tools to meet so many needs.

**What do you dislike about Esri ArcGIS?**

There are so many tools! We would love to have more of these tools, but it is cost prohibitive.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping for retail real estate. So many benefits.

  ### 28. Easy of Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

How ESRI products integrate easily with each other. 

**What do you dislike about Esri ArcGIS?**

No CAD system. Have to rely on a third party products that aren't as easy to use as ESRI products.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Fire resource deployment, fire perimeter mapping, pre incident mapping

  ### 29. ArcGIS lover

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Big user community and good technical help.  Easy to learn the basics for th emost part.

**What do you dislike about Esri ArcGIS?**

Sometime it lamost seems too big.  The mor eyou learn the less you know, but that's ok.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

facility ratings, land evaluation

  ### 30. enjoyed the program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

The software has made analyzing and manipulating data easy and convenient. The product is used  in multiple areas of municiple government.

**What do you dislike about Esri ArcGIS?**

I have no dislikes. The software has produced amazing outcomes. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Routing and statistics of recycling ;users.

  ### 31. ESRI ArcGIS Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

Ability to arrange, store and maintain spatial data is quick and secure

**What do you dislike about Esri ArcGIS?**

Some complex operations are not possible on 'standard issue' laptops, causing crashes.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We are implementing ArcGIS to track invoicing and billing for field assets.

  ### 32. Great Product for doing anything Geography Related

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

I like the use of ArcPy and the ease of tools and the advancements made in ArcGIS Pro

**What do you dislike about Esri ArcGIS?**

There are times when performances is low and MXDs randomly crash. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Gas Data Set management. Pipeline Analysis

  ### 33. ArcMap is the best!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

Love data driven pages.  Looking forward to using it in ArcPro.

**What do you dislike about Esri ArcGIS?**

I do not have any dislikes that are coming to mind during this survey

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Trying to get a better understanding of our parcel fabric.

  ### 34. Versatile For Cartography

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

The wide range of applications is compelling.

**What do you dislike about Esri ArcGIS?**

I don't particularly like that ESRI essentially has a monopoly in the industry and that Mac OS is not supported.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Cartographic display of data of varying scales.

  ### 35. The phrase "Industry standard, but still a bit complicated/clunky" suggests that while something meets the common or expected level of quality or performance within a particular industry, it is still somewhat difficult to use or awkward in its design or function.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2019

**What do you like best about Esri ArcGIS?**

-industry standard GIS software
-incredible power and analysis capabilities
-software is used worldwide
-has very diverse applications far beyond what one would consider
-quantification of qualitative data

**What do you dislike about Esri ArcGIS?**

- The system can be a bit clunky at times.
- It needs to streamline the user interface so that people don't have to spend so much time troubleshooting minor issues.
- It needs to make more datasets publicly available.

**Recommendations to others considering Esri ArcGIS:**

Consider using its younger brother, called ArcGIS Online! It has a much more streamlined user interface.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

The benefits of GIS are endless. I've mentioned quite a few already, but everyone from college students to industry professionals are using Esri ArcGIS. Because it's such a big name, having employees who are familiar with the program's use is a huge asset to pretty much any organization, especially governmental, consulting, research, and similar.

  ### 36. GIS Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

The ability to get the broader picture with all the data from the various departments to better decisions for the business units i support, 

**What do you dislike about Esri ArcGIS?**

I would like more intergration with AutoCad

**What problems is Esri ArcGIS solving and how is that benefiting you?**

site selection

  ### 37. I like ESRI products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

easy to use and has a lot of functionalities

**What do you dislike about Esri ArcGIS?**

more steps to get connect to PostGIS database compared to open source QGIS

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Network Analysis solving service area; least cost path analysis; arcPy

  ### 38. Amazing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

The web GIS approach revolutionize the way to share data

**What do you dislike about Esri ArcGIS?**

There are many products and sometimes confusion about which and how to use it

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Site selection, asset management, fleet management, land records

  ### 39. ESRI ArcGIS Revuew

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Easy to use interface with useful online help documentation.

**What do you dislike about Esri ArcGIS?**

Crashes during geoprocessing. Expensive and proprietary.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping species at risk.  Easy to use tools accompanied with useful descritions and great online help resources.

  ### 40. Great Conference!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

Great to have ESRI staff on hand to help out with tough questions.

**What do you dislike about Esri ArcGIS?**

Too many sessions on at the same timeGIS

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Using it to map areas for federal grant funds

  ### 41. Aruba & GIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

Structure our infrastructure and planning 

**What do you dislike about Esri ArcGIS?**

Current license and setup. and our data that has no standaards tto use. Next to that we don't have a way to collaorate 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Enterprize license

  ### 42. Integral part of my daily work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

Making maps to present data to our business staff

**What do you dislike about Esri ArcGIS?**

Certain processes like loading imagery and exporting maps can be extremely time consuming

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Empowering users to manage their own data 

  ### 43. Editing data and producing maps

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2019

**What do you like best about Esri ArcGIS?**

The vastness of tools available for analysing and managing data

**What do you dislike about Esri ArcGIS?**

The discontinuation of the product. The transition to Pro is eminent.....

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Producing nationwide mapseries for the armed forces

  ### 44. Easy to Use Analysis Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

Easy to use analysis tools that allow you to create great maps.

**What do you dislike about Esri ArcGIS?**

Hard to use web services, so I use Pro more now

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Inventory and monitoring maps

  ### 45. The only GIS suite that matters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about Esri ArcGIS?**

Nearly infinite capabilities and applications, fully featured, intuitive design, great support community

**What do you dislike about Esri ArcGIS?**

Big learning curve, expensive, knowledge of scripting required to fully realize all capabilities

**Recommendations to others considering Esri ArcGIS:**

Free GIS options are available, but ArcGIS is the most fully featured and with a very large support community.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Spatial analysis and cartography/site maps. Ability to automate some mapping tasks results in increased efficiency and accuracy.

  ### 46. arcGIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2018

**What do you like best about Esri ArcGIS?**

Internet mapping is a very cool feature, with which we can access the maps from anywhere in the world. ArcGIS is way ahead in functionality as compared to it's comepetitors.

**What do you dislike about Esri ArcGIS?**

Firstly, arcGIS license is very very expensive. Secondly, the ease of use is also an issue, like for example, with the OGC services connection, it is required to download and install the Data Interoperability extension, whereas while using other softwares, you can do that with one click.

**Recommendations to others considering Esri ArcGIS:**

Spend hours to understand the different functionalities of the software, inorder to get the full use of this amazing piece of technology. Because, if you do not study the software properly, you will surely miss out on a number of cool features.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping. Adding information to maps. Now I have used this software in a project, where I had to show flooding in a region during extreme raiinfall in Mumbai, India. I used layers with color coding to depict the extent of flooding in different regions, and this could be used for drainage system planning by the government.
Color coding was the feature, that was very helpful. It makes representing information very easy and intuitive.

  ### 47. robust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2019

**What do you like best about Esri ArcGIS?**

It's a significant tool to implement into story telling.

**What do you dislike about Esri ArcGIS?**

resource intensive. there is a lot of training required.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

still learning about it.

  ### 48. good product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Esri ArcGIS?**

allows for multiple maps from single data set


**What do you dislike about Esri ArcGIS?**

Limited abilities to make modifications to layout

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping and space utilication

  ### 49. Esri ARCGIS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2018

**What do you like best about Esri ArcGIS?**

This is a tool which provides immense capability to answer tough geospatial questions. Where are the majority of building teardowns in a given city? Do transportation deserts exist in this city? Well, ArcGIS can help you answer these questions by offering an easily route to importing and then analyzing data before you export your results. 

**What do you dislike about Esri ArcGIS?**

ESRI offers a good deal of online tutorials and QA but the program takes a while to become comfortable with. Some programs offered by ESRI are a little more intuitive and have a lower entry threshold, like their online product.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

You can identify best locations for what you're interested in by giving several parameters to the system with the data you import.

  ### 50. ArcGIS Online  - Operations Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** David D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

The ease of use, users can build an ops dashboard without having to know coding or dev work. Users now have the ability to build a dashboard and customize it to meet their needs. The customization of the data flow is simple and making the dashboard look and feel the way our company needs it to. The Ops dashboard has given us a real-time view of data flow combined with the geoevent server and filtering data streams we can view our regions of the world and monitor drought, weather, crime, and other natural resources and their current state.  The online training and documentation is great, keep up the good work when it comes to producing quality recent videos and documentation in the ESRI online learning portal. 

**What do you dislike about Esri ArcGIS?**

The ops dashboard dosnt allow for internal alerting to text or email. I have to set that up on the geo event server which is not as simple as using the ops dashboard.  I wish there were other colors instead of dark and light, we may need an ops dashboard to have a dark blue background or a tan background for work in Egypt. Setting up the dashboard can be a bit of a learning curve for those who are not use to ESRI products.

**Recommendations to others considering Esri ArcGIS:**

Go to a demo, try the online free ArcGIS cloud, meet with an ESRI rep and see whats possible.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We have solved the issue of tracking all of our intrests in one location, we can see whats happening where and when with the ops dashboard. 


## Esri ArcGIS Discussions
  - [If not already in place, when will there be a merger between AutoCAD and ESRI?](https://www.g2.com/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) - 1 comment, 1 upvote
  - [what is price of the software](https://www.g2.com/discussions/7652-what-is-price-of-the-software) - 2 comments, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Online?](https://www.g2.com/discussions/arcgis-online) - 1 comment, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Pro?](https://www.g2.com/discussions/arcgis-pro) - 2 comments, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Enterprise?](https://www.g2.com/discussions/arcgis-enterprise) - 1 comment, 1 upvote

- [View Esri ArcGIS pricing details and edition comparison](https://www.g2.com/products/esri-arcgis/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A33%3A46+-0500&secure%5Bsession_id%5D=f6071226-dd12-4666-b536-8be0aecfa9f6&secure%5Btoken%5D=13c411fc64aae29ba8bd67fb386beecfb5b41aff3ac13fe54b3a514b32769261&format=llm_user)
## Esri ArcGIS Integrations
  - [FME Platform](https://www.g2.com/products/fme-platform/reviews)
  - [Revit](https://www.g2.com/products/revit/reviews)

## Esri ArcGIS Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Data Management**
- Data Capture
- Data Storage
- Data Manipulation
- Data Visualization

**Cartography**
- Map Design
- Vector Mapping 
- Data Visualization
- Overlaying

**Map Creation**
- Geocoding
- Buffer Zone Query
- Overlaying
- Publishing

**Analysis**
- Predictive Analysis
- Distance Analysis 
- Spatial Analysis
- Data Stream

**Analysis**
- Spatial Analysis
- Reporting 
- Real-Time Streaming 

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

## Top Esri ArcGIS Alternatives
  - [Maptitude](https://www.g2.com/products/maptitude/reviews) - 4.7/5.0 (149 reviews)
  - [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) - 4.1/5.0 (107 reviews)
  - [CARTO](https://www.g2.com/products/carto/reviews) - 4.5/5.0 (64 reviews)

