EspoCRM

By EspoCRM

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Your G2 page is often the first place buyers evaluate you. Take control of how your brand shows up

WHAT YOU UNLOCK

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Update logo, screenshots, pricing info

Engage with customers

Respond to reviews, build trust with prospects

See buyer activity

Track who’s viewing, understand engagement

Collect reviews

Create landing page and collect reviews

Sellers who actively manage their G2 profile build more trust and convert more buyers

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EspoCRM Reviews & Product Details

Pricing

Pricing provided by EspoCRM.

Advanced Pack

$395.00

Project Management

$230.00
Per Year
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EspoCRM Reviews (23)

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Reviews

EspoCRM Reviews (23)

View 1 Video Reviews
4.6
23 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its flexibility and customizability, allowing businesses to tailor the CRM to their specific needs. The user-friendly interface and extensive integration options enhance productivity and streamline workflows. However, many reviews note that a steep learning curve and limited documentation can make initial setup challenging.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Praveen Kumar  M.
PM
DevOps
Mid-Market (51-1000 emp.)
"EspoCRM an open-source CRM for daily use"
What do you like best about EspoCRM?

Open-source and easy to integrate with other tools like Jira and messaging apps like Slack. It provides addional features Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Some customers around the world face latency issues while accessing the website. While using the software, sometimes it lags. Review collected by and hosted on G2.com.

BS
Assistant Manager
Mid-Market (51-1000 emp.)
"EspoCRM Review"
Vincent S.
VS
General Manager
Small-Business (50 or fewer emp.)
"A CRM with a quality price ration better than many others"
What do you like best about EspoCRM?

You can attach any contact to several accounts.

A lot of functionalities at low price.

Easy to use and to manage (administration tools). Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Not easy to create a hierarchy between contacts or accounts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"EspoCRM is best for improving sales productivity via email"
What do you like best about EspoCRM?

I like the follow button that allows you to follow particular record and VoIP integration is available Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Documentation is not clear so learning becomes a bit difficult. Review collected by and hosted on G2.com.

NJ
sales manager
Small-Business (50 or fewer emp.)
"great crm software"
What do you like best about EspoCRM?

it has various features which help small business in managing their customers, it also is easy to use and understand Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

the software can sometimes lag and crash Review collected by and hosted on G2.com.

Jader A.
JA
Bilingual Customer Success Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A good and complete CMR for you!"
What do you like best about EspoCRM?

I most like can see every my routine and projects. For whom works as me whit a big wallet of customer looks like a great and complete tool. I'm in trial, but, I can perceive that i'ts a good CRM tool. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

I'm searching for a health score, but I cannot find this, For me is very important to have a tool that I can use also tool that will be able to mensure the customers health. If possible to implement this functionality will add so much! Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Mid-Market (51-1000 emp.)
"Excellence in all dimensions"
What do you like best about EspoCRM?

The fact that we can have everything organized and it's very easy to locate the required information Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Thank you, Yuri... wonderful. Just for info, just after the upgrade, the version is old. "Nothing serious." Review collected by and hosted on G2.com.

MG
Manager
Small-Business (50 or fewer emp.)
"Great opensource CRM"
What do you like best about EspoCRM?

Fast AND esasy to setup on your webserver.

Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

It should hace a basic sales module free of charge Review collected by and hosted on G2.com.

Eduardo A.
EA
Owner - VP
Management Consulting
Small-Business (50 or fewer emp.)
"Cloud based Espo CRM review."
What do you like best about EspoCRM?

Nice CRM. Full of features. Easy of Use. Young in the market. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Lack of workflow and reports. There is an advanced pack, but it is very expensive. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Better than other CRM out there in my opinion."
What do you like best about EspoCRM?

Simple, easy to use, customize and manage for both technicals and non-technicals. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Incomplete in some area. You won't notice it until you use it fully for quite a while. Most of them are non-critical. Review collected by and hosted on G2.com.

Questions about EspoCRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity almost 5 years ago

What is the procedure to update the current software without affecting the current services?

GU
Guest User
Last activity almost 3 years ago

What is self hosted CRM?

Pricing Options

Pricing provided by EspoCRM.

Advanced Pack

$395.00

Project Management

$230.00
Per Year

VoIP Integration

$388.00
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EspoCRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Campaign Management
Lead Management
Case Management
Dashboards