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EspoCRM Reviews & Product Details - Page 2

EspoCRM Overview

What is EspoCRM?

Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface.

EspoCRM Details
Languages Supported
Czech, German, English, French, Indonesian, Italian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese
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Product Description

Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface.

How do you position yourself against your competitors?

Web based CRM. One version for all your devices.
Free of charge and open source CRM distributed under GPLv3.
Lightning fast.
Easy to customize.
Open architecture for third party integration via API.


Seller Details
Year Founded
2014
HQ Location
Chernivtsi, Ukraine
Twitter
@EspoCRM
671 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Alex A.
AA
Overview Provided by:
Co-Founder at EspoCRM

Recent EspoCRM Reviews

NR
Nirbhay R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Simple Crm Software"
It provides different extensions and plugins to customize the layout and modify the field and align the workflow properly. It provides an integrati...
RH
Raul H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Attractive Customer Data Centralization"
Maintaining track of customer interactions at this business is simple because all customer information is kept in one location. They have solutions...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Great Assistance"
I use espocrm selfhosted on my own hosting with plesk, I'm owner of a small web agency and I like how to create easily proposal and connect payment...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

EspoCRM Media

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Video Reviews

20 EspoCRM Reviews

4.6 out of 5
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20 EspoCRM Reviews
4.6 out of 5
20 EspoCRM Reviews
4.6 out of 5

Overall Review Sentiment for EspoCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

I like the follow button that allows you to follow particular record and VoIP integration is available Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Documentation is not clear so learning becomes a bit difficult. Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

Highly recommended to others who are looking for sales automation Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

I am using it for sales automation and the main benefit that i realised is multiple email address per record that saves much time. Review collected by and hosted on G2.com.

NJ
sales manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

it has various features which help small business in managing their customers, it also is easy to use and understand Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

the software can sometimes lag and crash Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

it is great software for crm and email marketing Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

customer relationships, Review collected by and hosted on G2.com.

Jader A.
JA
Bilingual Customer Success Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about EspoCRM?

I most like can see every my routine and projects. For whom works as me whit a big wallet of customer looks like a great and complete tool. I'm in trial, but, I can perceive that i'ts a good CRM tool. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

I'm searching for a health score, but I cannot find this, For me is very important to have a tool that I can use also tool that will be able to mensure the customers health. If possible to implement this functionality will add so much! Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

If you want a tool complete, easy and cheap I recommend you trial and see how complete and professional is this. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

In this moment on I didn't had problems, I'm just searching for implement on my company. This tool looks like very well, and I'll have a lot of benefits using it. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

The fact that we can have all organize and it´s very easy to locate information required Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Thank you Yuri .. wonderfull

just for info ..just after upgrade ..version is old. "rien de grave Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

Nothing just exploring. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

Contacts: Supporting autocomplete for account role

Layout Manager: Confirmation dialog on leaving out if layout is not saved Review collected by and hosted on G2.com.

MG
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

Fast AND esasy to setup on your webserver.

Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

It should hace a basic sales module free of charge Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

Client Accounts

Task

Callendar

Ticketing Review collected by and hosted on G2.com.

Eduardo A.
EA
Owner - VP
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

Nice CRM. Full of features. Easy of Use. Young in the market. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Lack of workflow and reports. There is an advanced pack, but it is very expensive. Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

Consider it for your implementation in a small and medium size company. Keep in mind that the reports and workflow functionalities have to be paid apart. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

People relationship management in government office. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

Simple, easy to use, customize and manage for both technicals and non-technicals. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Incomplete in some area. You won't notice it until you use it fully for quite a while. Most of them are non-critical. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

CRM for Call Center and BPM for Operation and Accounting teams. Review collected by and hosted on G2.com.

Jose C.
JC
Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about EspoCRM?

Clean UI.

Entity/table creation and relation.

100% Open Source.

Regular improvements.

Fast, good performance.

Simple admin panel and option.

Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

More options would be cool, but at this point, is fine as is. Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

Despite its lack of documentation, EspoCRM is pretty straight forward to use and implement. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

For small business, like real estate firms, this does the job (and well).

There are thousands (if not millions) of SMB's who still use spread sheets or local database apps, but are still lacking a centralized tool for their company. EspoCRM fits perfectly in this niche. Review collected by and hosted on G2.com.

Hugo C.
HC
Développeur Full Stack et Propriétaire
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EspoCRM?

EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome.

I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with typical open source CRM, but this is what I wanted. I needed something where you can build upon and fast, not something that you need to disable a lots of annoying or imperfect modules and mostly not something where you need to review a lot your settings. Also, it is so simple of use, doesn't took so much time to explain and train my colleagues, on how to use it... and this is wonderful! Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

Lack of documentation. There is still some tutorial and big lines are exposed, but you will find it difficult to get to know how everything works (under the hood) without asking directly in the forum. Fortunately, the forum is very active and the authors are always responding with complete answer, it is really helpful. The authors already told me they haven't sufficient time for now for making a comprehensive documentation, they are certainly putting their time in the product itself which is understandable. Review collected by and hosted on G2.com.

Recommendations to others considering EspoCRM:

Take your time ;) Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

It is a CRM, it can be use to gain incredible gain on managing data about customers, sales, relations between those and others kind of data. You need to be specific with your organization, it is the right choice because it's main purpose is to be really adaptable... it's fast, convenient and the ui is clean and useful. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EspoCRM?

Ik like the great and quick support, helping mee personal with solving my problems. Review collected by and hosted on G2.com.

What do you dislike about EspoCRM?

A specific user guide would be nice. so i don's need to contact the support for every little problem. Review collected by and hosted on G2.com.

What problems is EspoCRM solving and how is that benefiting you?

Great for managing contacts leads and contract. Also great for working with collega's Review collected by and hosted on G2.com.