Esper caters to Android devices and offers the most flexible solution while controlling assets. In addition to custom APKs and Play Store apps, you can create custom web apps which have been very helpful. Device labeling appears on the screen, which is excellent compared to printed labels for assets. Remote viewing devices through the console makes troubleshooting or assisting users possible without needing a 3rd party subscription. Support for kiosks and those with multiple apps, plus the ability to provide access to select device settings, ensure users have access to everything they need to utilize the device more completely without sacrificing security. Support has been excellent, and Esper takes feedback and acts on it. Bugs are fixed, suggestions are acknowledged, and they make their way into development if they add value. Review collected by and hosted on G2.com.

There is no mobile app for management or a mobile version of the management dashboard; you must use the desktop site. Blueprints do not always apply and may require multiple deployments. While you can update some items individually while viewing a device record, several settings can only be toggled in a blueprint that involves editing and applying, which isn't as convenient. For example, I've duplicated a group and blueprint but toggled settings to allow the Notification Bar to allow File Transfers while connected by USB since disabling notifications doesn't allow toggling how the USB connection is utilized. There is no way to view your apps or app deployments. You can redeploy a blueprint or use Pipelines to ensure apps are pushed out, but if you want to see what devices or devices in a group have what apps or a specific app, you must view the device's Apps tab. Some dashboard screens are windowed with their scrollbars like iframes and are awkward. Review collected by and hosted on G2.com.

Easy App Upload, Install and Uninstall.

Device Settings. Review collected by and hosted on G2.com.

Remote access very slow despite having sufficient internet bandwidth. Review collected by and hosted on G2.com.

since the pandemic the way we do things change, and till that moment I have the necessary to look for a company like you guys, i love the way you allow us to have full control of our devices and modify the factory features that we don't need. Review collected by and hosted on G2.com.

technology is not perfect, something we're facing issues with the remote viewer, I know it depends on the internet speed, but I tested with tablets and I tested the internet at more than 50Mbps in each device, so I'm not 100% sure how it works, if you could do something to improvise remote viewer, it will be perfect. Review collected by and hosted on G2.com.

The remote connection is fast and easy, It does not have any complicated instructions on how we can connect with the other party. I also like that we can install and uninstall apps straight from the app. Review collected by and hosted on G2.com.

Nothing as of the moment, my experience with Esper has been nothing but great, rewarding when it comes to onboarding new clients because everything is being provided virtually to them with the help of Esper. Review collected by and hosted on G2.com.

The ability to be able to control over 100 devices from far Review collected by and hosted on G2.com.

The way it handles app y

Updates. When trying to update and app sometimes it takes a long time to do so and to maintain same version across devices Review collected by and hosted on G2.com.

Through the application, I can monitor, track, remotely manipulate devices from a distance, execute and install the apps I want, and order and organize the desktop I want to be displayed on the device. Review collected by and hosted on G2.com.

I have nothing bad to say because truly esper has many virtues that make it a super powerful, robust tool that we have to exploit. Review collected by and hosted on G2.com.

The seamless process of onboarding any mobile device with clear documentation and multiple options to onboard devices into the system Review collected by and hosted on G2.com.

Nothing much, I once had the issue with not being able to set the timezone on a device remotely. Review collected by and hosted on G2.com.

The platform is friendly, scalable, practical. Allows you to manage android devices without affecting their performance. It is adjustable, it allows to apply to new versions of android Review collected by and hosted on G2.com.

It does not have a kiosk mode that allows you to keep an app in the foreground. This function must be enabled in order to give more benefits to the platform and that it allows to adjust by time. Review collected by and hosted on G2.com.

Being able to remotely access our customers accounts and make sure that they are up to speed with their tablets and that they are always online. Review collected by and hosted on G2.com.

Probably the shutdown time when remotely accessing devices and the difficulty of renaming device IDs on Esper. I wish there was an easier way to locate devices other than just the device ID. Review collected by and hosted on G2.com.

Does what I want it to without having all the complexity and plain bloat of other MDM platforms. I like having the API for does periodic reporting, and in the future I see integrating with it to automate tasks. Review collected by and hosted on G2.com.

Lots of small annoyances. Alias name being truncated on the device list is highly annoying, especially with multiple devices with the same basename. Tasks are lacking some visibility. I understand as they are asynchronous to the web interface, but it would be nice to list pending tasks for a device. The event feed sort of shows this, but you really have no idea if there is a queued task for an offline device or the like. The map on the dashboard needs the pins to be labeled. And I have not checked in a while, but I think the API does not allow accessing location data? There are randomly failed tasks from device provisioning to application deployment. We just try it again and it works. But, it does make updating our application across all devices a pain. Review collected by and hosted on G2.com.