--- title: eSentire Reviews meta_title: 'eSentire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 287 reviews by the users' company size, role or industry to find out how eSentire works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 287 scale: '5' date_modified: '2026-07-17' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # eSentire Reviews **Vendor:** eSentire **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.6/5.0 **Total Reviews:** 287 ## About eSentire eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire. ## eSentire Pros & Cons **What users like:** - Users value the **swift response times** of eSentire, enhancing confidence and reducing security-related workload effectively. (29 reviews) - Users appreciate the **proactive customer support** of eSentire, enhancing their confidence and efficiency in security management. (24 reviews) - Users value the **proactive Managed Detection and Response** of eSentire, ensuring rapid threat detection and comprehensive analysis. (19 reviews) - Users value the **24x7 monitoring** of eSentire, ensuring constant vigilance and timely response to potential threats. (18 reviews) - Users commend eSentire for their **immediate response** times, highlighting swift incident management and proactive threat containment. (17 reviews) - Users value eSentire's **staff expertise** , noting their knowledgeable support and tailored solutions for cybersecurity needs. (16 reviews) - 24/7 Availability (15 reviews) - Users praise eSentire for their **consistent reliability** and proactive support, making them a valued security partner. (12 reviews) - Alert Management (10 reviews) - Threat Detection (10 reviews) **What users dislike:** - Users face **communication issues** with eSentire, affecting escalation processes and service configurations negatively. (15 reviews) - Users feel that eSentire's pricing is **steep** , making it harder to subscribe to additional services without discounts. (8 reviews) - Users find eSentire's **inefficient alert system** leads to noise and repetitive notifications, complicating their workflow. (8 reviews) - Users face **portal issues** like a lack of intuitiveness and inconsistencies affecting their experience and efficiency. (7 reviews) - Users express concerns about **poor reporting** , citing infrequent updates and a need for better customization and insights. (6 reviews) - False Positives (4 reviews) - Lack of Automation (3 reviews) - Poor Customer Support (3 reviews) - Users find the **complex configuration** of eSentire challenging, requiring significant time to set up effectively. (2 reviews) - Users find the **difficult navigation** challenging, making it hard to locate specific insights and features. (2 reviews) ## eSentire Discussions - [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment - [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment - [What is managed detection and response?](https://www.g2.com/discussions/what-is-managed-detection-and-response) - 2 comments - [How does eSentire work?](https://www.g2.com/discussions/how-does-esentire-work) - 1 comment - [What is MDR managed detection and response?](https://www.g2.com/discussions/what-is-mdr-managed-detection-and-response) - 2 comments - [View eSentire pricing details and edition comparison](https://www.g2.com/products/esentire/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+21%3A38%3A11+-0500&secure%5Bsession_id%5D=d51319fb-059a-406b-8b99-0f85794ef945&secure%5Btoken%5D=dab747a05877300d40a560bbba02aa1a0f0b27a0c10b3da2a03f8bd98fbccf4c&format=llm_user) ## eSentire Integrations - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [AWS and Cloud Services](https://www.g2.com/products/aws-and-cloud-services/reviews) - [Azure Monitor](https://www.g2.com/products/azure-monitor/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Google Cloud](https://www.g2.com/products/google-cloud/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Defender for Cloud Apps](https://www.g2.com/products/microsoft-defender-for-cloud-apps/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetScaler](https://www.g2.com/products/netscaler/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Openfire](https://www.g2.com/products/openfire/reviews) - [Palo Alto Networks Next-Generation Firewalls](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews) - [RiskShield](https://www.g2.com/products/riskshield/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable One](https://www.g2.com/products/tenable-one/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) ## eSentire Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top eSentire Alternatives - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (500 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (886 reviews)