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Eracent
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Eracent
By Eracent
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4.4 out of 5 stars
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Eracent Reviews & Product Details

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BM
Principal Engineer
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Validated Reviewer
Review source: Organic
What do you like best about Eracent?

The depth of Discovery data as well as IT-Pedia Review collected by and hosted on G2.com.

What do you dislike about Eracent?

Many queues used for processing / moving scan data and the application is not self healing in this area. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Software asset management. Controlling spend on high dollar software products. Review collected by and hosted on G2.com.

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Eracent Overview

Editedit
What is Eracent?

Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline. The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model. This includes Oracle GLAS-verified detection and reporting for Oracle Database, Java SE and Fusion Middleware, as well as SAP/SAP Engines, IBM subcapacity licensing, and many more. The Eracent SBOM Manager provides management and analysis to identify and mitigate vulnerabilities, expose potential license risk, and support obsolesence management. Eracent's CyberSecurity Management Suite (CSMS) helps organizations successfully implement and maintain an effective NIST CSF 2.0-based cybersecurity program. available in on-premise, subscription and hosted options. Eracent's solutions are available in hosted or on-premise versions.

Eracent Details
Discussions
Eracent Community
Languages Supported
English, Polish
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Product Description

Eracent provides IT asset management and software asset management (SAM) solutions for enterprise customers.

Seller Details
Seller
Eracent
Year Founded
2000
HQ Location
Riegelsville, Pennsylvania
Twitter
@eracent
142 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
TD
Overview Provided by:
Terry Divelbliss

Recent Eracent Reviews

JC
Julian C.Small-Business (50 or fewer emp.)
2.5 out of 5
"The Slow Problem Solver"
Eracent has a user interface that is difficult to use. This makes navigation and reporting tasks tough making it difficult for me to handle and ana...
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Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Eracent helps with Asset Management and Tracking"
Eracent has helped us keep track of our software application assets at a time when we appeared to be a target for vendors performing license audits...
Read more
ML
Max L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reducing costs considerably"
Eracent solves problems, with speed and adapts well to changing environments. It offers a sophisticated toolkit for managing assets.
Read more
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Eracent Media

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9 out of 10 Total Reviews for Eracent

4.4 out of 5
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9 out of 10 Total Reviews for Eracent
4.4 out of 5
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Eracent Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
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JC
Financial Manager
Renewables & Environment
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Eracent?

Eracent has a user interface that is difficult to use. This makes navigation and reporting tasks tough making it difficult for me to handle and analyze data. The team, at Eracent lacks the ability to adapt their tool to fit our requirements. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

The interface of Eracent is overwhelming and confusing for users making it a problem to navigate. Implementing Eracent across our technology ecosystem was time consuming. The support provided by Eracent also lacks in terms of response times and limited customization options. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Eracent is unable to solve problems, for our business. It complicates our asset management process. It does not enable us to monitor and manage our IT assets. Eracent provides asset management solutions there are aspects of the user experience and customer support that need to be improved. Review collected by and hosted on G2.com.

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ML
Secretary
Consulting
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eracent?

Eracent solves problems, with speed and adapts well to changing environments. It offers a sophisticated toolkit for managing assets. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is room for improvement in terms of making the user interface user friendly which simplify navigation and reporting tasks. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Eracent solves the problem of tracking and managing assets. This brings benefits to our business by ensuring asset inventory optimizing software licenses and ensuring compliance. Review collected by and hosted on G2.com.

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CM
Eracent Subject Matter Expert
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Eracent?

I've been an Eracent user since version 9.2, now using 10.2. A lot of the manual processes in 9.2 have been automated in 10.2. Remedition between the Discovey and Lifecycle have simplified what's on the network and what's listed in the Lifecycle (purchased assets) to display a total package for the use for inventory, SAM and ITSM.

In a nutshell, I best like the automation in the ITMC suite. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

If there is one thing I dislike about the Eracent ITMC suite is the use of the color green. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Licensed software inventory and the ability to inventory both hardware and software without having to shutdown operations and the reduction of man-hours having the system administrators logging into each device and annotating what was found in the different environments. Review collected by and hosted on G2.com.

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Verified User in Pharmaceuticals
EP
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Eracent?

Eracent has helped us keep track of our software application assets at a time when we appeared to be a target for vendors performing license audits. That was our starting point. Since then Eracent has worked with us to expand its scope to track a broader range of assets. It is easily configurable and presents data in easy-to-consume formats. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is not a lot to dislike about this product/service. The firm has addressed the shortcomings that we have uncovered with unusual speed and haste. Not sure if we were a leading customer or as a start-up they were focused in capturing market share. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

See the above answer, but to reiterate, we were targets of software license audits by a number of firms, We got tired of truing up license counts without solid data to back up an argument. It took a couple of years to full mobilize Eracent across our technology ecosystem, but the last audit was more successful for us and less successful for the software firm - this was a significant win and Eracent provided the analytics to counter the initial audit findings. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Eracent?

Ease of use, flexibility, and customization. These are all key in why our choice is Eracnet. Having been a user for over 12 years now, it has integrated its way into our workforce seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

There is not much to say here. If there is a need for something, the team at Eracent does what they can to accommodate. With our ever-changing environments, it is great to have a tool that can evolve to our needs. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Through automation, we have been able to reclaim licensing entitlements that would have fallen through the cracks in the past. Auto notifications of differen situations have allowed us to keep better control of our asset inventory. Review collected by and hosted on G2.com.

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David C.
DC
Senior Analyst, Infrastructure Management & Controls
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Eracent?

Discovery capabilities for machine scanning and software installation reporting, flexibility of data exchange with other systems (i.e.,: ServiceNow CMDB, data extractors for O365, etc.), software usage reporting. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

More self-healing options for agents would be great.

Options and abilities for tracking and reporting on cloud-based software could be enhanced. Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Manage licenses, control and monitor costs, remain compliant and in a good defensive position for potential audits.

Thanks to flexibility and data exchange with other systems we are able to realize a 'last-mile' connection between actualized SAM data (discovered installations, entitlement, licenses and allocations) and a manually maintained configuration management database of approved software titles. Review collected by and hosted on G2.com.

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Matt N.
MN
FP&A Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eracent?

Intuitive and easy to use software license management tool Review collected by and hosted on G2.com.

What do you dislike about Eracent?

I have not found anything in the tool that I have disliked so far Review collected by and hosted on G2.com.

Recommendations to others considering Eracent:

The support and ability to customize to your organization is fantastic with Eracent Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

Reducing audit risk and saving money by tracking software licenses throughout the organization Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
AN
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eracent?

The amount of flexibiity in configuring the solution to meet our needs and provide valuable insight into our it assets. Review collected by and hosted on G2.com.

What do you dislike about Eracent?

Complexe but workable. make sure you have all of you data ready when you implement. Preparation is key for the implementation Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

The solutions makes reporting of assets so much simpler and it allowed us to get away from maintinain spreadsheets for all the different software and provides reconciliation for our Oracle and IBM and MS portfolios. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eracent?

Powerful hardware and software discovery through an agent, remote scanning, and integrations Review collected by and hosted on G2.com.

What do you dislike about Eracent?

the user interface remains clunky, but is getting better over time Review collected by and hosted on G2.com.

What problems is Eracent solving and how is that benefiting you?

software discovery and normalization, hardware lifecycle Review collected by and hosted on G2.com.

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Pros and Cons Details
Eracent