Infor's Enterprise Quality Management (EQM is a comprehensive software solution designed to help organizations maintain and improve product quality across their operations. By integrating quality management processes into the entire product lifecycle, EQM ensures compliance with industry standards and enhances customer satisfaction. Key Features and Functionality: - Quality Planning and Control: Develop and implement quality plans, conduct inspections, and monitor processes to maintain high standards. - Non-Conformance Management: Identify, document, and address non-conformances to prevent recurrence and drive continuous improvement. - Audit Management: Schedule, perform, and track internal and external audits to ensure compliance with regulatory requirements. - Supplier Quality Management: Evaluate and monitor supplier performance to ensure the quality of incoming materials and components. - Corrective and Preventive Actions (CAPA: Implement systematic approaches to address and prevent quality issues. Primary Value and Problem Solved: EQM addresses the challenge of maintaining consistent product quality by providing a centralized platform for managing all quality-related activities. It enables organizations to proactively identify and mitigate quality issues, ensure compliance with industry regulations, and foster a culture of continuous improvement. By integrating quality management into daily operations, EQM helps businesses reduce costs associated with defects, recalls, and non-compliance, ultimately enhancing customer trust and satisfaction.