--- title: Epsilon3 Reviews meta_title: 'Epsilon3 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 260 reviews by the users' company size, role or industry to find out how Epsilon3 works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 260 scale: '5' date_modified: '2026-07-15' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Epsilon3 Reviews **Vendor:** Epsilon3 **Category:** [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures) **Average Rating:** 4.2/5.0 **Total Reviews:** 260 ## About Epsilon3 Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Processes Our interoperable procedure execution system replaces inefficient checklists managed with paper, spreadsheets, docs, and outdated planning tools. Automatically track every step to ensure quality, consistency, and traceability. ✔ Fuel Rapid Iteration & Innovation Built-in version control, conditional workflows, and real-time data synchronization keep stakeholders on the same page. Enable continuous improvement and quick, data-driven decisions to stay far ahead of the competition. ✔ Streamline & Scale Operations Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent delays. Simplify training, reduce costs, and maintain efficiency as your operations expand to meet demand. Epsilon3 is trusted by industry leaders like NASA, Blue Origin, Firefly Aerospace, Sierra Space, Redwire, Shift4, AeroVironment, Commonwealth Fusion Systems, and other commercial and government organizations. The company and platform were built by engineering leaders from SpaceX, NASA, and Google. Learn how: https://www.epsilon3.io/ ## Epsilon3 Pros & Cons **What users like:** - Users find Epsilon3's **ease of use** exceptional, thanks to clear guides and well-organized information for newcomers. (39 reviews) - Users appreciate the **efficiency of procedure management** in Epsilon3 for simplifying document organization and updates. (19 reviews) - Users value the **efficiency** of Epsilon3, which streamlines processes and enhances reliability in project management. (15 reviews) - Users value the **efficiency improvement** from Epsilon3, significantly enhancing their workflow and documentation processes. (13 reviews) - Users find the **version control** and **article storage** features of Epsilon3 highly beneficial for managing content effectively. (12 reviews) - Integrations (10 reviews) - Navigation Ease (10 reviews) - Productivity Improvement (10 reviews) - Customer Support (9 reviews) - Data Management (9 reviews) **What users dislike:** - Users find the **complexity of the interface** frustrating, especially when searching for critical information efficiently. (11 reviews) - Users experience a challenging **initial learning curve** that temporarily hampers productivity before mastering the software. (11 reviews) - Users face a **steep learning curve** with Epsilon3, which initially hampers productivity until mastery is achieved. (10 reviews) - Users find the **confusing procedures** of Epsilon3 frustrating, leading to inefficiencies in searching and using the system. (8 reviews) - Users find the **poor interface design** of Epsilon3 frustrating, making navigation and information retrieval challenging. (8 reviews) - Difficult Navigation (7 reviews) - Users find the **learning difficulty** of Epsilon3 challenging, especially for first-time users navigating its complex interface. (7 reviews) - Poor Navigation (7 reviews) - Poor UI (7 reviews) - Missing Features (6 reviews) ## Epsilon3 Reviews ### 1. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kortni C. | Enterprise and Escalations Support Tech, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** I like the layout and flow from one screen to the next. Having all of the information visible/hidable makes it user-friendly. **What do you dislike about Epsilon3?** The only downside currently is that I can't use it for all facets of my job. **What problems is Epsilon3 solving and how is that benefiting you?** It keeps everything organized when gathering information for an issue. I used to scribble down notes and would forget what each point meant by the end of the call. **Official Response from Max Mednik:** > Thanks, Kortni! I'd love to learn why you can't use it for everything and what we could do so you could use it even more. ### 2. Epsilon 3 has changed the way I work! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** I am very new to Epsilon 3 and I think it is a great program. It has the ability to contain and organize so much information and it is overall very user friendly and easy to use. **What do you dislike about Epsilon3?** In the short time that I have been using Epsilon3 there is not much that I can complain about. Overall it is very user friendly and easy to pickup. I would like to see some UI change in the future! **What problems is Epsilon3 solving and how is that benefiting you?** Epsilon3 is helping solve overall SOP organization and creation. It is very user-friendly and easy to use. I was able to pick it up after one short training session. **Official Response from Max Mednik:** > Thanks, Jack! I'm really happy to hear it's been so useful for you. We are certainly planning some major improvements and further streamlining of the UI in the future! ### 3. Epsilon review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Epsilon3?** Great knowledgebase , easy and fast to use **What do you dislike about Epsilon3?** Nothing, the epsilon is great, fast, easy to use **What problems is Epsilon3 solving and how is that benefiting you?** Any technical or auditing issues/procedures **Official Response from Max Mednik:** > Thank you for the kind words! ### 4. Preliminary overview of the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Epsilon3?** The adaptable user interface looks to be something Space Perspective will benefit from. We are building out these multistep procedures form the ground up and having the ability to set milestone check off points are critical. **What do you dislike about Epsilon3?** Nothing to comment so far as I am still very new to the system. **What problems is Epsilon3 solving and how is that benefiting you?** We are conducting weekly training meetings to learn the system. This is critical to our success. **Official Response from Max Mednik:** > Thanks, Bryan! I'm glad your team is finding the software useful! ### 5. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tomer P. | Quality Engineer II, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** Makes creating work instructions very streamlined as well as adding instructions to already existing work instructions a breeze. **What do you dislike about Epsilon3?** There is no revision control as well as track changes for work instructions which makes it difficult to see what has changed between releases **What problems is Epsilon3 solving and how is that benefiting you?** it is making work instructions more streamlined as well as completing them more easy since everyone can have access to the same work instructions **Official Response from Max Mednik:** > Thanks, Tomer! We have version history that you can access, and literally today we just released diffing (track changes for work instructions)! Check it out, and let us know what you think. ### 6. Epsilon 3 game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie V. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** E3 is a SaaS eProcedure tool that is easy to use and has many features that various industries can use. **What do you dislike about Epsilon3?** So far, I have not experienced any downsides or dislikes about E3. **What problems is Epsilon3 solving and how is that benefiting you?** Epsilon 3 is solving an all in one infrastructure solution and streamlining procedure development and execution. It interfaces with other tools, stores as-run procedures, and version control, to name a few. **Official Response from Max Mednik:** > Thanks, Eddie! Glad to hear it's useful for you! ### 7. Easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Avery J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** Ease of use Reordering capability Better than SAP Standard text formatting code Ability to add pictures and other supporting documentation including internal and external links **What do you dislike about Epsilon3?** Some processes can get very long. It would be nice if the sections could be color coded to help distinguish between sections when quickly scrolling. **What problems is Epsilon3 solving and how is that benefiting you?** I have not been paying much attention to the updates Epsilon has been putting out. **Official Response from Max Mednik:** > Thanks, Avery! That's great feedback about making the section colors stand out more. We are also working on a live table of contents for the edit screen so it's easier to navigate when you have long sections or procedures. ### 8. Effortless collaboration and organization - a team's dream come true **Rating:** 4.0/5.0 stars **Reviewed by:** Katie B. | Senior Vice President, Strategic Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Epsilon3?** The best feature of Epsilon3 is the ease of collaboration it provides. Our team can communicate effortlessly, share files, and work together on projects within the platform, boosting our productivity. **What do you dislike about Epsilon3?** One drawback of Epsilon3 is its lack of advanced reporting features. While the basic reporting tools are useful, having more comprehensive analytics would give us a better understanding of our project performance. **What problems is Epsilon3 solving and how is that benefiting you?** Epsilon3 fixes issues with messy and slow project work. It puts all project details in one place, making talking easier and giving everyone the newest information, cutting down on mistakes. **Official Response from Max Mednik:** > Thanks, Katie! We do have some post-run analytics now and are planning on beefing up our analytics, reporting, and dashboards even more in the near future! Look out for some improvements very soon. ### 9. Epsilon Opinion **Rating:** 4.0/5.0 stars **Reviewed by:** China H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** We have not fully converted to using this system yet but when it is up and running, it will allow us to access tools and great procedure in one place, which eliminates a lot off moving pieces, which is the most important part of customer service **What do you dislike about Epsilon3?** We have not began using this product yet in my department but from my knowledge Epsilon is going to reduce downside to our current system, which is a plus. **What problems is Epsilon3 solving and how is that benefiting you?** This is going to benefit me by having all information in one place, to make it easier to navigate and be more productive in assisting our customers **Official Response from Max Mednik:** > Hi, China. Thank you for the feedback! Let us know how we can help you and your teammates get up and running quickly to help save you time and bring all the info in one place like you say. ### 10. Great Organization Abilities **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Solutions Specialist III, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** Allows real-time updates on projects and tasks. The only way to get better is actually to speak with a colleague. This is not always the best option as it requires stopping work on both sides to ask a question. **What do you dislike about Epsilon3?** I have not found anything - easy lay out, easy to learn. **What problems is Epsilon3 solving and how is that benefiting you?** Answers to common questions about new policy and procedures. **Official Response from Max Mednik:** > Thanks, Mark! Really appreciate it. ### 11. Interesting Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Lauren C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** I like that this tool has a lot of different functionality and can be used in several ways to enhance business processes. It's relatively easy to use once you get the hang of it. **What do you dislike about Epsilon3?** It has a learning curve to use the tool to its maximum ability. It can be hard to teach and train others in the organization about what its best used for and how to accurately use the tool. **What problems is Epsilon3 solving and how is that benefiting you?** Our call center agents can use a standard operating procedure when taking customer phone calls. This allows us to standardize our processes and create consistency across our support department(s). **Official Response from Max Mednik:** > Thanks, Lauren! Sorry there is some learning curve; we want to make it as easy as possible! Can we set up an onboarding call or other mini training to help your team get up to speed and comfortable with everything? ### 12. User friendly interface **Rating:** 5.0/5.0 stars **Reviewed by:** Adra G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** The website design and layout is very user friendly. I dont have to go hunting for a tool or button. **What do you dislike about Epsilon3?** While writing a procedure you cant copy paste between steps. you can only duplicate within a step, not across steps **What problems is Epsilon3 solving and how is that benefiting you?** Ease of writing test procedures. It being a website and not an application allows for increased visibility, easy to share to coworkers. **Official Response from Max Mednik:** > Thanks, Adra! Glad to hear you're finding things user friendly. I totally hear you on the copy/paste across steps; this is something we are working to add now and release soon! ### 13. engineering technician 4 **Rating:** 5.0/5.0 stars **Reviewed by:** chance l. | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Epsilon3?** the simplicity and usability. ease of use. the live update with out refreshing. the not having to open mutilple windows **What do you dislike about Epsilon3?** its a very user friendly and simple to the point. so nothing in all reality **What problems is Epsilon3 solving and how is that benefiting you?** it makes following specs and directions to the point and simple. **Official Response from Max Mednik:** > Thanks for the kind words, Chance! ### 14. Still to early to know, but the concept is wonderful **Rating:** 4.0/5.0 stars **Reviewed by:** Cody R. | Software technicians, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Epsilon3?** I like that once it is fully functional it will eliminate Having several different applications that are required to be used to complete one task. All the information will be in one spot and will auto populate where it needs to be. **What do you dislike about Epsilon3?** Right now the only downside is, there is not a lot of intergration with the company information, yet. Also there is not any procedures that relate to the department that I work in, yet. **What problems is Epsilon3 solving and how is that benefiting you?** So far it is not really solving any problems in my department, but I have faith that in time it will be a wonderful tool. I know when I started in software support and still to this day a step by step guide through some of the complex procedures we have to do on a daily would be amazing **Official Response from Max Mednik:** > Thanks so much, Cody, for your review! Our APIs (https://docs.epsilon3.io/) can be used to create the integrations you may be looking for. Our team can assist with those integrations as well! We would also be happy to help you import any existing procedures for your department into Epsilon3 if you'd like. ### 15. Using Epsilon to evaluate forest projects **Rating:** 2.5/5.0 stars **Reviewed by:** Parker I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** Epsilon has great procedural guardrails so our team can define and complete complex scientific evaluations. **What do you dislike about Epsilon3?** Epsilon3's API isn't as fleshed out as I would like it to be. The addition of rest Endpoints instead of websockets would be super helpful **What problems is Epsilon3 solving and how is that benefiting you?** Its the solving the problem of standardization of procedures and centralization of procedure steps and outcomes. **Official Response from Max Mednik:** > Thanks, Parker! I'm glad it's helping your team, and we would love to get it even more fleshed out over time! We do have some REST endpoints in our API, and we would love to continue to make it even better for you, so please keep the feedback and suggestions coming. ### 16. Procedures & Shift Logs in One **Rating:** 5.0/5.0 stars **Reviewed by:** Craig N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** The flexibility of creating procedures that act as detailed logs of shift operations. **What do you dislike about Epsilon3?** All procedures are stateless. In some use cases, it would be useful to carry information from a previous procedure to a new one, or interface with an external database. **What problems is Epsilon3 solving and how is that benefiting you?** Creating SOPs for mission operations that also function as detailed shift log information. **Official Response from Max Mednik:** > Thanks, Craig! The idea of stateful procedures is great! For now, you can consider using Linked Procedures to carry over the Operation Name, and we plan to let you carry over things like variables and other data fields in the future. Let us know if there's any particular type of information you want to carry over from one procedure to another. Also, today, you can already interface with an external database using our External Data API. ### 17. Fast and easy procedure executions **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** Really easy to add photos as you are verifying steps. **What do you dislike about Epsilon3?** Sometimes it is hard to achieve the correct organization for the procedure steps. **What problems is Epsilon3 solving and how is that benefiting you?** Using E3 makes it faster for our team to develop procedures and getting them reviewed. Once procedures are released it is very easy to run them in the lab using a table. **Official Response from Max Mednik:** > Thanks, Jesus! I'm glad you're enjoying the photo capability. The File/Attachment field input type could be handy for that too. I hear you on wanting to improve how to organize steps. We are working on a live table of contents view for the edit screen and a few other enhancements to make organization and navigation even easier. ### 18. Simply the best **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Epsilon3?** You can easily track all of the proccesses running at all times, see all of the information, people participating in current objectives. **What do you dislike about Epsilon3?** there is nothing there to not like. easily accesable, navigate and to learn on. **What problems is Epsilon3 solving and how is that benefiting you?** allows me to track the progress of tasks assigned, time manage and plan ahead. **Official Response from Max Mednik:** > Thanks, Lukas, for the kind words! ### 19. Epsilon 3 **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** Easy to read and navigate, Very nice aesthetic for work applications. Easy to kee[ track of work completed and work left. Love the ability to add comments to each operation. **What do you dislike about Epsilon3?** Epsilon can be a bit laggy and has some quirks to it. Would like a process improvement feature to update suggestions for work order edits. Overall a great product for Work management, **What problems is Epsilon3 solving and how is that benefiting you?** Ease of use and navigation is nice. I haven't used the product long enough to have problems yet, but they will be noted upon future use of this product. **Official Response from Max Mednik:** > Thanks, Christopher! Glad to hear you like the interface. I'm sorry if it's sometimes laggy. Do you know if your device might have issues or not enough memory/too many tabs or something like that? Try restarting the browser/device and see if it helps? Please let us know if you experience lagginess again so we can troubleshoot. Regarding process improvements, have you tried our redline/suggested edits feature? ### 20. Quality Inspector, good aid to show steps and procedures **Rating:** 4.5/5.0 stars **Reviewed by:** curt s. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** the multi user interface and the ability to follow procedures. its a great tool for user and viewer. **What do you dislike about Epsilon3?** its as accurate as the user input. there is not much to dislike. **What problems is Epsilon3 solving and how is that benefiting you?** its a track to show and live follow to a procedure. its a good what to visualize operation progress. **Official Response from Max Mednik:** > Thanks, Curt! Really appreciate it! ### 21. Great Software for In-Depth/Critical Procedures **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Epsilon3?** I really like the ease of setting up a new procedure from scratch. Having multiple roles that can sign off on steps is super helpful. This is great for orgs who want proper control and management of precise operations without having to build up their own systems from scratch. **What do you dislike about Epsilon3?** Honestly have not had any issues in my usage. I will continue providing feedback as we continue developing test procedures. No complaints! **What problems is Epsilon3 solving and how is that benefiting you?** Running test stand operations for liquid rocket engine testing. This is super heplful for our rocket lab. **Official Response from Max Mednik:** > Thanks so much for the feedback! Today you're able to redline steps, and we plan to add bluelines in the future! Check out this article for more info on redlines: https://scribehow.com/shared/Run__Suggested_Edits__S48Lh4kkRhmCyB1opcFURA. This post shows some of the recent redline improvements we've made as well: https://www.epsilon3.io/behind-the-console/epsilon3-changelog37-persistent-redlines-end-procedure. Stay tuned for bluelines coming soon! ### 22. A useful engineering tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Epsilon3?** The interactive nature and relatively straight forward formatting. **What do you dislike about Epsilon3?** The inability to "un-sign" a step or op. **What problems is Epsilon3 solving and how is that benefiting you?** depending on how the op is written, Epsilon acts as a build guide for a given engineering project. **Official Response from Max Mednik:** > Thanks, Kevin! We're figuring out how to support an un-sign or undo. We want to be careful and also preserve the immutable record of what actually happened, so it's tricky, but we are working on it! ### 23. Epsilon Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Epsilon3?** I do like the features that Epsilon3 offers, but I do not see that much of them implemented lately **What do you dislike about Epsilon3?** There is not much to not like. All of it seems to be working just fine. **What problems is Epsilon3 solving and how is that benefiting you?** Provides more details in regards to certain matters that appear during SOP validation **Official Response from Max Mednik:** > Thanks, Mark! We'd love to help you implement the product more broadly -- let us know if we can set up some training for your team or help you get some procedures set up. ### 24. How is Epsilon 3 **Rating:** 4.0/5.0 stars **Reviewed by:** Mark E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** Ease of use. The UI is very friendly, and the response time is quick. **What do you dislike about Epsilon3?** The colors could be better. To much of the same color gets a bit boring **What problems is Epsilon3 solving and how is that benefiting you?** Helping new employees get the process correct when doing an order. **Official Response from Max Mednik:** > Hi, Mark. Thanks for the feedback! We will take a look with our designer on how to make the colors more vivid and pleasant. ### 25. Much better than MES! **Rating:** 5.0/5.0 stars **Reviewed by:** Heath T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Epsilon3?** Clean, organized layout with quick editing suggestions is cool **What do you dislike about Epsilon3?** Tech access for my trainees can be spotty at first **What problems is Epsilon3 solving and how is that benefiting you?** OUr previous work instruction layout was very cluttered and would sometimes hide information. This layout is much cleaner and better organized **Official Response from Max Mednik:** > Thanks, Heath! Glad to hear you like it! What do you mean by tech access is spotty? Do you mean the app isn't working or some other issue? ### 26. Fast and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Madison C. | Electrical Engineering and Instrumentation Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** I like how easy and fast it is to build and maintain procedures. **What do you dislike about Epsilon3?** It is sometimes difficult to use when internet service was spotty. **What problems is Epsilon3 solving and how is that benefiting you?** We are able to effectively move through procedures live without having to print out everything. **Official Response from Max Mednik:** > Thanks, Madison! Sorry to hear about the issues when internet is spotty. Epsilon3 does work offline and should sync up when the connection improves, but let us know if you experience problems in the future. ### 27. Short time user **Rating:** 3.0/5.0 stars **Reviewed by:** Faustas P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** Its a fantastic portal to use for guides, tutorials and such. **What do you dislike about Epsilon3?** The platform is a bit buggy and sometimes does not show infomation. **What problems is Epsilon3 solving and how is that benefiting you?** It is easy to use for guides which takes a load off of other employees. **Official Response from Max Mednik:** > Thanks, Faustas! Sorry to hear you are not always seeing info load; can you let us know next time you see this so we can troubleshoot as that should never happen? ### 28. Solid software, with some fixable flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** Extremely intuitive interface, very easy to create visual work instructions **What do you dislike about Epsilon3?** Tracability is easy to lose with the procedures unless you're careful in how it's written. Revision/alteration control needs an overhaul as well. **What problems is Epsilon3 solving and how is that benefiting you?** Allows rapid engineering adjustment on processes currently in progress **Official Response from Max Mednik:** > Thanks, Ryan! Good point! Literally today we just released diffing/track changes in procedure reviews and are working on additional enhancements for that soon! ### 29. Epsilon3: Procedures Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** It is instrumental in laying out the steps of each procedure ahead of time, getting them approved by the proper people, then having them run the exact way they were intended. The team at Epsilon3 also works to patch bugs as we discover them quickly. **What do you dislike about Epsilon3?** There is currently no file storage built into the platform. There are workarounds, and the team will add this feature shortly. **What problems is Epsilon3 solving and how is that benefiting you?** It is solving the problem of a lack of standard operating procedures. **Official Response from Max Mednik:** > Thanks, Michael! We are literally releasing a data storage product this month! Let us know how we can get it in your hands. In the meantime, you can attach files to runs using the comment/attachment feature as well as the file/attachment field input type. ### 30. Epsilon Work Flow **Rating:** 4.0/5.0 stars **Reviewed by:** robert b. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Epsilon3?** Epsilon keeps your work instructions all laid out and easy to use. **What do you dislike about Epsilon3?** you cannolt tell who created the work instructions **What problems is Epsilon3 solving and how is that benefiting you?** easy to follow work instructions, minimizes paper work orders **Official Response from Max Mednik:** > Thanks, Robert, for the kind words! If you open a master procedure, you can find the owner and approver listed so you know who is responsible for it. ### 31. Streamlined and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Toni F. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** Navigation is simple and easy to use, makes finding information quick. **What do you dislike about Epsilon3?** I haven't found any downsides yet, as I am a new user **What problems is Epsilon3 solving and how is that benefiting you?** Having all information on policies and procedures stored in one place streamlines workflows **Official Response from Max Mednik:** > Thanks, Toni! Glad to hear you like the navigation! ### 32. Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** I like how organized and efficient it can make writing test procedures **What do you dislike about Epsilon3?** There aren't much detailed examples out there to replicate test procedures **What problems is Epsilon3 solving and how is that benefiting you?** Writing procedures for safe pressurized testing. Makes it organized as well **Official Response from Max Mednik:** > Thanks, Catherine! I'm glad it's helping you stay organized. We are planning to release a library of template/inspiration procedures in the future to get folks started or be examples, so I think that will help with what you're talking about. In the meantime, let us know if you have any questions or if we can help with anything. ### 33. it streamlines the process and gets rid of tons of paperwork **Rating:** 5.0/5.0 stars **Reviewed by:** ryan w. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** easy to edit documents and send back for review **What do you dislike about Epsilon3?** I haven't found a reason yet to not like Epsilon **What problems is Epsilon3 solving and how is that benefiting you?** central location for all procedures and cuts down on paperwork that can get lost **Official Response from Max Mednik:** > Thanks, Ryan! Happy to hear you like the edit and review flows! ### 34. IVS Payment Support **Rating:** 2.5/5.0 stars **Reviewed by:** Melina M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** I liked that Epsilon is working towards combining programs that we use. Seems very helpful for out needed tasks. **What do you dislike about Epsilon3?** So far nothing. Just needing more experience/exposure to the program. **What problems is Epsilon3 solving and how is that benefiting you?** I so far do not have problems regarding Epsilon. I will follow up if I do have issues regarding the program. I would like to continue using this program and learn more about the program. **Official Response from Max Mednik:** > Thank you, Melina! Let us know what we can do to earn more stars and make you happy or if you have any further feedback! ### 35. Perfect procedure "integrator" **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** Very powerful ability to integrate various information types into the test procedure, ie step routines, data syncing and diagrams. **What do you dislike about Epsilon3?** Can't really think of one -- complexity is somewhat of a hurdle at the start, but users seems to catch their footing pretty rapidly and discover expanded functionality. **What problems is Epsilon3 solving and how is that benefiting you?** Integrating various information types for quick retrieval while at the workstation. Easy updating and archiving of test results **Official Response from Max Mednik:** > Thanks, Brian! Sorry about the upfront complexity, but I'm glad you're finding it easy to pick up and useful for your procedures! ### 36. Trail version **Rating:** 3.5/5.0 stars **Reviewed by:** Jonas G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** database features to manage procedures, have different rights assigned to operators (following, writing, approving procedures). It can be clearly defined who is allowed to sign off on things **What do you dislike about Epsilon3?** Some features are not usabel for our operation, this makes the system overall a bit harder to understand. UI should be adjustable to each organisations needs. Some features felt a bit buggy **What problems is Epsilon3 solving and how is that benefiting you?** Running and managing SOPs efficiently **Official Response from Max Mednik:** > Thanks, Jonas! i'm sorry to hear some things were harder to understand. We would love to set up a call with you and clarify those. I hear you on the customization per org; we've been adding a lot more settings to further customize things, and we plan to do even more in the future. Also, I'd love to know what bugs you ran into so we can fix them! ### 37. Overall good workflow with a few quirks still to be ironed out **Rating:** 4.0/5.0 stars **Reviewed by:** Yonaton K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** Speed and flexibility in execution. It is also really nice to have a review and release workflow built in to the software **What do you dislike about Epsilon3?** I dislike some of the authoring features that make the author workflow a bit difficult/tedious. **What problems is Epsilon3 solving and how is that benefiting you?** It is solving the test procedure problem for our company which puts the entire production floor on the same platform. It makes working with other groups easy and flexible. **Official Response from Max Mednik:** > Hi, Yonaton! I'm happy you are finding it easy to use and fast. We are working on streamlining and simplifying the authoring page to make that portion faster to use as well. If there is anything in particular that's difficult to use or which you find tedious, let us know! ### 38. Helps keep things uniformed **Rating:** 5.0/5.0 stars **Reviewed by:** Walter Q. | Director of Support, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** The ability to have all the processes interactive and provide feedback on the step that might be outdated or wrong. **What do you dislike about Epsilon3?** at first glance it is intimidating. There seems to be a lot to do or steps to take. **What problems is Epsilon3 solving and how is that benefiting you?** When someone calls into support, they can expect the same answer no matter the tenure of the rep on the phone. This causes consistancy across the board. **Official Response from Max Mednik:** > Thanks, Walter! Very helpful feedback. We are working on ways to make the first-run flow easier and simpler for users who just start out using the app initially. If we can help with anything for you or your teammates that may be new or offer additional live training, let us know! ### 39. had a great experience with Epsilon. A great product it comes through in the clutch! **Rating:** 4.5/5.0 stars **Reviewed by:** Robert K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Epsilon3?** I like the ease of Epsilon the most. I find the search feature to be most helpful. The best thing about this is the ease of use. **What do you dislike about Epsilon3?** I wouldn't say I don't like the slow log in process. **What problems is Epsilon3 solving and how is that benefiting you?** Epsilon is solving our systems area. We're trying to solve our most complex problems with Epsilon. I am more productive. Our business performance has increased. **Official Response from Max Mednik:** > Thanks, Robert! Glad you're finding the search useful! I'm sorry to hear that logging in is sometimes slow. Let us know if it's ever particularly bad or stuck, and we'll be happy to look into it. We also support SSO and other login mechanisms which may be able to speed things up for you. ### 40. Great operational management system for engineers **Rating:** 4.0/5.0 stars **Reviewed by:** Reece D R. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** Epsilon3 is super useful for creating and managing tasks! On a large scale project, it's a great option for engineers. **What do you dislike about Epsilon3?** There is not the best range of integration for all fields of projects - documentation for specific ranges of projects like software can be difficult. **What problems is Epsilon3 solving and how is that benefiting you?** Epsilon3 is especially great for aerospace projects and long term projects in general that have many components. **Official Response from Max Mednik:** > Thanks, Reece! That's helpful feedback. Our APIs are flexible and can integrate with a wide variety of other tools, but I know it can take some time to understand them and it's not so obvious sometimes. Please let us know how we can help you, and we are happy to assist! ### 41. Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Arvydas Z. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Epsilon3?** Ease of use, intuitivity and the quality of presentation **What do you dislike about Epsilon3?** There are still some empty spaces to fill. **What problems is Epsilon3 solving and how is that benefiting you?** Easily accessible troubleshooting processes. **Official Response from Max Mednik:** > Thanks, Arvydas! We're definitely excited to keep building! ### 42. Still awaiting training **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** It streamlines the process for us, and makes the flow of work vastly quicker than before. **What do you dislike about Epsilon3?** I haven't run into any real issues as of yet, but am more than willing to provide feedback when I do. **What problems is Epsilon3 solving and how is that benefiting you?** It solves the problem of filling in the information needed, and Epsilon makes the entire process so much smoother for me. **Official Response from Max Mednik:** > Thanks, Aaron! We'd love to get you set up, trained, and onboarding ASAP. Can you reach out to us so we can help you out? ### 43. Works, but is uninspiring **Rating:** 2.5/5.0 stars **Reviewed by:** Robert S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Epsilon3?** Simple, easy to use interface doesn't require a lot of learning. **What do you dislike about Epsilon3?** With out current implementation, I don't see a good way to get data out of E3. We need to be able to export data on measurements, current release status of groups of reports, etc. **What problems is Epsilon3 solving and how is that benefiting you?** Work instructions for product manufacturing. Let's us document how work is executed. **Official Response from Max Mednik:** > Thanks, Robert! We can support getting out as much data as you need using our Data Export API. Reach out to us to learn more about that! ### 44. Incredible innovations in space exploration! **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** This project will completely revamp the current technology in space exploration and make it more feasible and accessible for us to explore space safely and more efficiently. **What do you dislike about Epsilon3?** I honestly don't see any downsides to this project. **What problems is Epsilon3 solving and how is that benefiting you?** Helping create a more user-friendly and modern way for us to be able to get to space. **Official Response from Max Mednik:** > Thank you, Jillian, for the kind words! ### 45. Very useful tool when working in teams **Rating:** 3.0/5.0 stars **Reviewed by:** Pedro A. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** I like how simple it is to collaborate on their platform and how detailed processes can be. **What do you dislike about Epsilon3?** Epsilon 3 can be a little complex and complicated to use if you have not had any exposure to it before using it. **What problems is Epsilon3 solving and how is that benefiting you?** We are looking to revamp our SOPs and Epsilon3 is assisting us with that **Official Response from Max Mednik:** > Thanks, Pedro! Glad you find it simple to collaborate. We would love to simplify things further for you and provide some additional training and documentation. Can you let us know how we can set up an onboarding call to help you get started? ### 46. Complicated but useful **Rating:** 3.5/5.0 stars **Reviewed by:** Antonio C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** Does a great job at keeping us organized through challenging multi-step projects **What do you dislike about Epsilon3?** Very large learning curve. After a few weeks of usage we're still learning new things **What problems is Epsilon3 solving and how is that benefiting you?** Our projects tend to have a ton of moving parts and steps needed for completion. Epsilon3 does a great job keeping us organized. **Official Response from Max Mednik:** > Thanks, Antonio! Sorry about the learning curve; we are trying to find ways to make it easier for you to pick up quickly! ### 47. helpful for everyone do their job the best of their ability with guidelines & resources to succeed. **Rating:** 5.0/5.0 stars **Reviewed by:** Carmila E. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2023 **What do you like best about Epsilon3?** it has step by step solution so you wont get lost in the process. keeps you focused on the solution. **What do you dislike about Epsilon3?** it was great in my eyes nothing needs to be changed. **What problems is Epsilon3 solving and how is that benefiting you?** it gives the team structure and the confidence to do their job effectively. **Official Response from Max Mednik:** > Thanks, Carmila! I appreciate the kind words! ### 48. Epsilon3 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Shubhanker K. | Lead, Fluid Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Epsilon3?** So much nicer than using word documents. **What do you dislike about Epsilon3?** I wish it was easier to see different revisions of the procedures, but this may be simply my inexperience. **What problems is Epsilon3 solving and how is that benefiting you?** We've used the product to replace our operating procedures that were on word docs and controlled using team center. **Official Response from Max Mednik:** > Thanks, Shubhanker! We have version history you can access in the Versions sidebar, and today we just released diffing/track changes between versions. Check it out and let us know what you think! ### 49. Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Frank C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Epsilon3?** Epilson3 was fairly simple for me to learn the basics which allowed me to construct basic procedures with little to no help. **What do you dislike about Epsilon3?** It does not allow me to add a timeline for my procedures. **What problems is Epsilon3 solving and how is that benefiting you?** Helps me to keep track of the procedural steps. **Official Response from Max Mednik:** > Thanks, Frank! We're working on a timeline and scheduling tool that is getting released in a couple of weeks! Let us know if you want to check it out. ### 50. Very user friendly and easy to navigate and understand **Rating:** 4.5/5.0 stars **Reviewed by:** William W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Epsilon3?** User-friendly GUI and easy to follow the steps, categories and menus are straightforward to understand. **What do you dislike about Epsilon3?** Getting used to the rules when selecting each action in the flow. **What problems is Epsilon3 solving and how is that benefiting you?** Helps with guiding through the steps required in our daily customer interactions. **Official Response from Max Mednik:** > Thanks, William! We're working on ways to make initial training and learning easier. - [View Epsilon3 pricing details and edition comparison](https://www.g2.com/products/epsilon3/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+09%3A49%3A47+-0500&secure%5Bsession_id%5D=a6c96e18-f20b-49c8-b48f-9537d65090a0&secure%5Btoken%5D=66f0bd78dd6817f2570210a27a37d9f6b2d563baa66220f410a3c8068e727c22&format=llm_user) ## Epsilon3 Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Tulip](https://www.g2.com/products/tulip/reviews) ## Epsilon3 Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Planning** - Identify Demand - Manage Resources - Production Plans - Optimization **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Planning** - Resource Definiton - Capacity - Scheduling **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Task Tracking** - Activity Feed - Task Schedules - Comments **Systems Modeling** - Systems Modeling Language (SysML) - Unified Modeling Language (UML) - Model Based testing - Graphical programming - Drag and Drop **Generative AI** - AI Text Generation - AI Text Summarization **Production Control - Manufacturing Execution System (MES)** - Scheduling - Dispatching - Execution **Process Management** - Process Overview - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Statistical Tool** - Scripting - Data Mining - Algorithms **Knowledge Base** - Link Sharing - Searchable **Scheduling** - Production Schedules - Deployment - Monitoring **Execution** - Planning - Scheduling - Collaboration **Optimization** - Performance - Forecasting - Corrections **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Requirements** - Requirements traceablity - Requirements analysis - Requirements priortization **Production Monitoring - Manufacturing Execution System (MES)** - Materials Movement - Quality Control - Operations Traceability **Customization** - Document Generation - Process Design - Process Repository - Low-Code App Development **Data Analysis** - Analysis - Data Interaction **Security** - Role-Based Permission **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Collaboration** - Distributed use - Stakeholder collaboration **Data Collection and Analysis - Manufacturing Execution System (MES)** - Performance Analysis - Machine and equipment - Document Control - Collect Manufacturing Data **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Decision Making** - Modeling - Data Visualizations - Report Generation - Data Unification **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Debugging** - Automatic error list - Breakpoints **Integration - Manufacturing Execution System (MES)** - Machine and equipment - Manufacturing Software - Internet of Things (IoT) **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Artificial Intelligence - Manufacturing Execution System (MES)** - Predictive Analytics - Real-time Monitoring - Adaptive Planning **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Agentic AI - Manufacturing Execution System** - Cross-system Integration **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications **Process Development** - Process Routing ## Top Epsilon3 Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,527 reviews) - [Scribe](https://www.g2.com/products/scribe/reviews) - 4.8/5.0 (896 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (451 reviews)