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Epsilon PeopleCloud
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53 Epsilon PeopleCloud Reviews
3.9 out of 5
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Overall Review Sentiment for Epsilon PeopleCloud
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MP
Maria P.
What do you like best about Epsilon PeopleCloud Messaging?
One of the biggest advantages of Epsilon PeopleCloud Messaging is its flexibility. With so many communication channels to choose from, you can create tailored campaigns that reach your target audience wherever they are. The tool also offers advanced analytics and reporting, so you can track your campaign's performance and make data-driven decisions. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
While Epsilon PeopleCloud Messaging is an incredibly powerful tool, it may not be the right fit for every business. The platform is geared towards larger companies with robust marketing budgets and extensive customer databases. Smaller businesses may find it difficult to justify the cost of the tool or to fully utilize its features. Review collected by and hosted on G2.com.
RJ
Ronald J.
What do you like best about Epsilon PeopleCloud Messaging?
It is one of the most productive software to work with and provides the best client services. The availability of initial startup might be disturbing for some due to excessive features and multiple commands but you will get habitual with time. Another ideal feature of this premium messaging tool is the ability to set up boundaries for the targeted audience and you get a user-friendly dashboard for applying various strategies. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
The software demands extra charges for adding more features and it is just a normal thing but still, not everyone can afford the sudden hype. Additionally, the software fails to offer real-time product dealing, and customers have to accept their fixed policies. The disaster that developers do here is the unavailability of editing options and this could be a serious problem for some. Moreover, you get a limited number of data and the communication resourcing channels are not good here. Additionally, you will get exhausted by the attribution feature and this can drive you nuts. Review collected by and hosted on G2.com.
UP
Verified User in Pharmaceuticals
Enterprise(> 1000 emp.)
Product Reviewed: Epsilon PeopleCloud Loyalty
What do you like best about Epsilon PeopleCloud Loyalty?
Since adoption of this platform as customer relationship and marketing management system, we have been able to deliver more relevant conversations with our customers, right at the channels of their preferences. It helps us in building more productive marketing campaigns than ever before hence we have now become able to generate increased campaign profits. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Loyalty?
The marketing campaigns once launched, are not flexible to be customized. They should provide more features to customize our campaigns at any time. Also, you may face critical data loss if you get logged out of your account. They should improve their data restoration capabilities. Review collected by and hosted on G2.com.
DS
Dharmraj S.
Head of Product Marketing
Small-Business(50 or fewer emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
I like the most important thing in the epsilon is campaign management. Overall all the system is good. I had a very good experience in my previous company. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
I think few of features are not that much useful for me just because I was using for only franchise distribution business. Review collected by and hosted on G2.com.
SB
Simena B.
Graphic Designer
Marketing and Advertising
Small-Business(50 or fewer emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
It is very good in creating personalized marketing campaigns with a good rate of success. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
I dislike its limited ability to automate campaigns because it's very limited and takes a lot of time to do things right. Review collected by and hosted on G2.com.
GC
Gokul C.
Small-Business(50 or fewer emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
It is one of the best CDP platform that helps in managing all data in one place and using the data for various campaigns Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
Difficult in relational table joins and working on with joins are tough Review collected by and hosted on G2.com.
TD
Tushar D.
Senior Business Analyst - Salesforce COE
Mid-Market(51-1000 emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
Combines all different data piles into one. Demographic info, offline purchases, website visits, email opens whatever you have they'll all connect to a representation of that person Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
Sometimes difficult to integrate and licence cost Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
Efficiency and Personalization: Epsilon PeopleCloud Messaging excels in delivering communication solutions while providing a personalized touch, enhancing overall user engagement and statisfaction. Also a big thumb up for customer support. Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
I'm new to this platform but I think limited integration options maybe downside of it. Review collected by and hosted on G2.com.
AK
Ankit K.
What do you like best about Epsilon PeopleCloud Messaging?
Helps me to combines all different data piles into one like Demographic info, offline purchases, website visits, email opens Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
Not be able to find any dislike here at all Review collected by and hosted on G2.com.
HG
Harish G.
Mid-Market(51-1000 emp.)
Product Reviewed: Epsilon PeopleCloud Messaging
What do you like best about Epsilon PeopleCloud Messaging?
marketing automation is bit manual but smooth and easy and Review collected by and hosted on G2.com.
What do you dislike about Epsilon PeopleCloud Messaging?
it would be better if mutiple tools were added for join tables Review collected by and hosted on G2.com.
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