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Eppo Reviews & Product Details

Ryan K.
RK
VP of Engineering
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Eppo?

1. Eppo makes experiment setup easy for engineers with metric collections

2. Eppo is powered off of our Snowflake Data Warehouse, making it easy to integrate complex metrics that require joins across multiple data types, or events that happen signficantly after experiment diversion.

3. Eppo made it easy to create new fact tables for diversion criteria, simplifying metric creation (we were able to key data off of both messages and tenants in minutes, something we struggled to get working with a competing product for weeks).

4. Eppo slices (split by) make it easy to investigate unexpected experiment impact or results

5. The UI is simpler and easier to understand than competing products, while also containing a more powerful feature set.

I've actively recommended Eppo to other startups and one of our VCs. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Eppo has a few experiment measurement features we'd really like support for, and I'm sure they'll get to these soon:

1. Pre-post experiments (useful for binary rollouts, runtime environment ugprades, etc that can't be experiment flagged). We've creatively worked around this limitation for now by altering the data we feed Eppo.

2. Automatic experiment updates on flag value ramps. It would be great to see Eppo understand that an Experiment has been ramped (e.g. 10->20% diversion) and for it to automatically update the expected diversion % after that point. Eppo automatically detects variation distribution and messages in the UI that the results are no longer valid, it would be nice to have a mode where it automatically adjusted it's expected variation when it detects stable traffic variations. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Eppo has enabled our team to implement an observability and change management system for our platform infrastructure. We use Eppo to measure changes across a variety of metrics in Courier's Send Pipeline (latency, volume, stage dropoff, error rates, event state, message state) in order to ensure that new changes don't negatively impact our customers. Eppo helps the engineering team observe expected rare events (3 per million messages) and zoom in on impacted slices. Eppo's sequential + CUPED experiment analysis mode gives us the confidence to roll changes out after just a 5% diversion after a few hours.

We're also using Eppo to measure lift in user interface A/B tests, helping us speed up feature adoption. Review collected by and hosted on G2.com.

Eppo Overview

What is Eppo?

We're a next-gen feature flagging and experimentation platform for data, product and ML teams to run 10x more experiments with existing infrastructure and headcount.

Eppo Details
Product Website
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Product Description

Eppo is an AB experimentation platform that is built by ex-Airbnb, ex-Snowflake alums for product teams and the modern data stack. Eppo enables you to scale an enterprise experimentation culture, with a focus on: - Low integration costs and modularity: operate end-to-end or use your own feature flagging. Native integrations with cloud data warehouses like Snowflake, BigQuery, and Redshift - World class analytics: out of the box advanced statistics like sequential analysis, CUPED experiment acceleration, and automated diagnostics - Privacy-first warehouse integrations: compute business metrics like revenue, margin, activation, and conversions while never egressing private data from your cloud - Collaboration: built for engineers, product managers, designers, and data scientists to collectively make good decisions and grow institutional knowledge


Seller Details
Seller
Eppo
Company Website
Year Founded
2021
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Description

Eppo is a cloud-based platform designed to streamline and enhance the experimentation process for product teams. It enables organizations to conduct A/B testing and analyze the impact of product changes on user behavior efficiently. Eppo provides tools for data analysis, experimentation management, and integration with existing workflows, empowering teams to make data-driven decisions and optimize their product offerings. For more information, visit their website at [geteppo.com](https://www.geteppo.com/).


Chetan S.
CS
Overview Provided by:
CEO at Eppo, early data scientist at Airbnb, Webflow

Recent Eppo Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Gets us to better decisions -- much faster"
Makes complicated analysis simple and understandable, which uplevels our entire organization.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"The BEST support team for a GREAT testing support product"
Eppo has an excellent interface for showcasing experiment progress and results. Visually clean and easy to understand. Also love their plug-an...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great ab testing solution to build modern experiment stack and culture from scratch"
- Strong product: best in class stats engine - Growth-minded and helpful team: providing timely support for questions and constantly incorporati...
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Eppo Security
Get security information from Eppo to help you buy the right software. View Security Information
Eppo security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)

Eppo Media

Eppo Demo - Plan
Run experiment scenarios with self-serve power analysis. Centralize and coordinate experiment sequences across teams.
Eppo Demo - Setup
Easily integrate with existing feature flags, or use Eppo’s feature flag SDK to confidently launch, remotely configure, and rollout experiments from a common UI
Eppo Demo - Monitor
Trust that experiments are healthy with diagnostics (and automated Slack alerts) for traffic imbalances, anomalous metric drops, instrumentation gaps, and data pipeline errors.
Eppo Demo - Report
Bring teams together with beautiful, accessible reports. Grow a scientific culture with centralized, consistent scorecards built around core business metrics.
Eppo Demo - Deep-dive
Go deeper on experiment results and understand root causes. Slice results by core subject segmentations using warehouse data.
Eppo Demo - Decide
Eppo applies bleeding edge statistical methods to warehouse-based business metrics, controlling false positive and false negative rates.
Play Eppo Video

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39 out of 40 Total Reviews for Eppo

4.8 out of 5
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39 out of 40 Total Reviews for Eppo
4.8 out of 5
39 out of 40 Total Reviews for Eppo
4.8 out of 5

Eppo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EppoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

Eppo has an excellent interface for showcasing experiment progress and results. Visually clean and easy to understand.

Also love their plug-and-play integration with Snowflake. We finished POC in 2 weeks!

They also have one of the best support teams. Always ready to answer questions and educate various team members from experimentation basics to advanced statistical methods.

Their tool supports companies just starting out with experimentation as well as more advanced methodologies. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Nothing yet! We are lucky that we have a solid Data Engineering and BI Engineering team to help setup the metrics and database tables, otherwise, this could have taken longer. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Simple reporting of A/B test results in 1 easy to read dashboard that help speed up experimentation velocity for our Product team. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

- Strong product: best in class stats engine

- Growth-minded and helpful team: providing timely support for questions and constantly incorporating customer feedback into the product

- Great documentation: good learning materials for both experimentation practioners and anyone new to ab tests

- Easy to grasp information architecture on the platform Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Nitpicks alert: Would love to

- Get adoption metrics for free with count metrics

- Have deep link into explore charts with slice and dice

- Be able to do pairwise comparison between variants more easily on the fly Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Running trust-worthy ab tests while minimizing overhead among engineers, PMs, and data scientists. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

Makes complicated analysis simple and understandable, which uplevels our entire organization. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Not all product work can be an experiment, so there's still additional work I need to do outside the product. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Launching and measuring product impact. Review collected by and hosted on G2.com.

Shuang S.
SS
Engineering Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eppo?

Dedicated customer support team, responsive team, always be customer oriented and address customer needs. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

immature software development tool, reliable engineering support. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

A reliable experimentation platform which provides feature flagging and data analysis pipeline, which help streamline experimentation analysis and decision making with clear visualization and easy set-up. Review collected by and hosted on G2.com.

Bharath K.
BK
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

We use Eppo at Delivery Hero for warehouse-native expriment evalutions (in tandem with our own feature flag management tool and sdk). With some analytics engineering investment in setting up a reliable metrics catalog, we have been able to dramatically reduce the overhead in experiment evaluations for our large product organization. Eppo offers an intuitive experiment setup and summary experience that has saved Product Analysts a lot of time and mundane overhead. An additional benefit is that it comes with all the latest statistical evaluations (and corrections, e.g. - when the randomisation and evaluation units do not match in an experiment) that allow us to move past fixed-horizon testing when it makes sense.

In addition, the team, starting right with the leadership, have a strong customer success mindset and are highly responsive on slack to all operational concerns. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

I don't have a whole lot to complain about, given we were very clear with what we looked Eppo to solve. So there has been no misaligned expectations. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Warehouse-native out-of-the-box experiment evaluations

Sequential Testing that allows to conclude experiments sooner

Level-1 experiment breakdowns (assessing experiment results by user segments, country etc.)

SRM alerts Review collected by and hosted on G2.com.

Bradley F.
BF
Director, Data Science
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

Eppo provides us with robust statistical analysis of A/B tests using modern methods that allow us to learn as fast as possible given the the effect size. It was easy to integrate. We were up and going in about 3 days Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Because it's warehouse native, it makes assumptions about the underlying data models in your warehouse. If they don't match those assumptions, then you need to do work to make everything play nicely together. Fortunately, they are reasonable assumptions and not hard to match if you don't already. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Eppo is solving the problem of experiment analysis. It is the core statistical engine on which we build our data driven decisons for product and operations. It specifically addresses bottleneck in the process that occurs from the time data starts being collected to when it can be analyzed and used. It also standardizes analysis across the company so we can focus the discussion on the results rather than the methods. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

Easy to add metrics and experiment.

Centralized management.

Support CUPED. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Some functions not available.

For example, not able to compare between variants (can only compare variant with control).

Not able to run difference in difference. Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Generate result for a/b testing that support the decision of product feature launch.

It save DS time to create a report for each individual experiment. Also the platform make sure the analysis for each experiment is in a standardized centralized way. Review collected by and hosted on G2.com.

JL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eppo?

It's great to have the daily reporting as a result of Eppo - it has led to finding problems faster and getting more buy-in from stakeholders. The advanced analytics is also critical to making better decisions across our business. Review collected by and hosted on G2.com.

What do you dislike about Eppo?

The updates are only daily, rather than real-time, given computing cost constraints, which limits some of the value. Also the fact that CUPED analysis isn't available (due to compute costs) on the explore graphs means that we sometimes present inconsistent data. Finally, three-way experiments could be better visualized (a vs. b vs. c, rather than a vs. b and a vs. c). Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Eppo gives great visibility into our experiments and has led us to make faster decisions. It's also helped gain adoption for experimentation by easing the analytics burden and showing stakeholders of the value. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eppo?

Eppo has the ability to act as both as a data visualization of our test results but also as a record of truth of historical wins and losses Review collected by and hosted on G2.com.

What do you dislike about Eppo?

Being able to only update results once a day, though that might be more of a limitation on our company's database's end Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Eppo is helping us keep track of all of our experiments, visualize the impact on multiple segments of users, and giving us a report that we can use to communicate results with stakeholders. Review collected by and hosted on G2.com.

Matias  W.
MW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eppo?

I like the most that Eppo handles all of the calculations around the facts, so this makes the experimentation process available for all the company. And also brings consistency in the way metrics are computed Review collected by and hosted on G2.com.

What do you dislike about Eppo?

There are a lot of definitions to implement in our warehouse, so i would expect to have cleaer guidelines for scaling the projects: good practices about table materialization, duplication of models (facts-entry points), naming conventions, etc.

Also best practices to integrate feature flags with the experiments, as usually feature flags are implemented by different teams that the ones actually following up on the experiments Review collected by and hosted on G2.com.

What problems is Eppo solving and how is that benefiting you?

Is helping to unify the experimentation process along different teams of the company. It's easier for us to run experimentation company-wise because of the adoption of this tool. Review collected by and hosted on G2.com.