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Epiq Discovery Reviews & Product Details - Page 3

Epiq Discovery Overview

What is Epiq Discovery?

Epiq Discovery is a sophisticated AI-enhanced data management platform designed to assist legal, compliance, and investigative professionals in preserving, analyzing, and reviewing large volumes of data efficiently. This solution addresses the growing need for organizations to manage complex data environments while ensuring compliance with legal and regulatory requirements. By streamlining the data handling process, Epiq Discovery significantly reduces the time to resolution for various matters, allowing users to focus on critical decision-making rather than getting bogged down by data management tasks. Targeted primarily at legal teams, compliance officers, and investigative units, Epiq Discovery caters to organizations that deal with extensive data sets and require robust tools for data analysis and review. The platform is particularly beneficial in scenarios such as litigation, regulatory investigations, and internal audits, where the ability to quickly access and analyze relevant information is paramount. By centralizing data storage in a secure environment, Epiq Discovery ensures that sensitive information is protected while still being readily accessible for analysis. One of the standout features of Epiq Discovery is its embedded AI capabilities, which enhance the user experience and improve efficiency. The platform includes advanced text summarization tools that allow users to quickly grasp the essence of large documents, saving valuable time during the review process. Additionally, the translation and transcription features facilitate seamless communication across language barriers, making it easier for teams to collaborate on international cases or investigations. The inclusion of Personally Identifiable Information (PII) detection further strengthens compliance efforts by automatically identifying and flagging sensitive data, helping organizations mitigate risks associated with data breaches. Moreover, Epiq Discovery offers a user-friendly interface that simplifies the navigation and management of complex data sets. Its powerful search functionality enables users to locate specific information quickly, while customizable dashboards provide insights tailored to individual user needs. By integrating these features into a single platform, Epiq Discovery not only enhances productivity but also ensures that users can make informed decisions based on comprehensive data analysis. Overall, Epiq Discovery stands out in the data management category by combining advanced AI capabilities with a focus on security and compliance. This platform empowers organizations to handle their data more effectively, ultimately leading to faster resolutions and improved outcomes in legal, compliance, and investigative matters.

Epiq Discovery Details
Product Website
Languages Supported
Arabic, Bengali, German, English, French, Hindi, Indonesian, Japanese, Korean, Marathi, Portuguese, Russian, Spanish, Tamil, Telugu, Turkish, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Epiq Discovery is a cloud-based, end-to-end eDiscovery platform, with a pioneering user interface that maximizes user experience. Epiq Discovery equips corporate legal teams and law firms with an on-demand discovery management tool for early case assessment, highly scalable processing, and the most efficient review and production of eDiscovery data. As an on-demand discovery management tool built on simplicity and ease of use. Operating on a cloud-based end-to-end eDiscovery platform, you'll spend less time learning to use the platform and more time fulfilling rigorous business requirements. Epiq Discovery supports hundreds of file formats and features proprietary analytic tools, with highly configurable review layouts and a variety of workflow automation options. Although there is no limit to the size or complexity of matters handled by Epiq Discovery, its nimble, easy to use functionality makes it an ideal optimised solution for you to deal with quick-turn legal matters, such as internal investigations; DSARs, small claims, employment and regulatory compliance responses together with being an ideal tool for early case assessment providing insight into your data.

How do you position yourself against your competitors?

Obtain fast access to data for analysis, review, and production by processing 2 to 5 times faster than leading platform alternatives.

Handle 99% of matters with the right-sized tool.

Produce consistent results across matters and teams with the industry’s only built-in workflow automation features that allow users to take data from collection to production in a few mouse clicks.

Enable all levels of technical ability with an interface designed for onboarding new users in a few hours.

Achieve greater cost certainty with flat-rate, per-gigabyte transactional and subscription price models.

Understand foreign language content by translating and summarizing non-English documents using Gen AI-driven text summarization, ensuring no information is missed due to language barriers.

Quickly retrieve relevant information from large datasets with an AI Assistant by asking natural language questions to clarify concepts, identify relevant excerpts, and get answers with citations to supporting evidence through a chat Q&A interface


Seller Details
Seller
epiq
Company Website
Year Founded
1988
HQ Location
New York, New York
Twitter
@EpiqGlobal
3,220 Twitter followers
LinkedIn® Page
www.linkedin.com
7,772 employees on LinkedIn®
Description

Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.


CS
Overview Provided by:
Epiq Discovery Support

Recent Epiq Discovery Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent time saving tool"
The ability to quickly organise emails and documents by various metadata, and the customer support that has been provided. Manually sorting documen...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Fantastic Legal Tech option for all law firms, which helps to facilitate document review."
Great for managing document review. The entire user interface very well thought out, such that even those that are not well integrated with tech ca...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Responsive support staff; less user-friendly product"
The responsiveness of the support staff. No matter what time of day, I routinely get prompt responses to support questions.
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1 person requested security information

Epiq Discovery Media

Epiq Discovery Demo - AI Text Summarization
Select individual or batch processing of documents to suit your workflow. Choose between concise or expanded summaries in paragraph or bullet point formats. Pin summaries for quick access and export them with essential metadata in CSV format to enhance your efficiency in legal contexts.​ Extract ...
Epiq Discovery Demo - Data Assessment Dashboard
Epiq Discovery now includes a Data Assessment Dashboard, which makes it easy to understand and reduce your data . Data Assessment Dashboard provides an overview of all collected and processed data with a bird’s eye view of aggregate totals for: • Collected and processed data. • Duplicative an...
Epiq Discovery Demo - AI driven Transcription and Translation
Transcribe audio and video files with the AI-based ability to detect language and understand dialect. Translate text into 139 languages using AI-driven automatic language detection.
Epiq Discovery Demo - Data Collection
Epiq Discovery offers simple, forensically sound data collection capabilities from a variety of data sources. These sources include local and network files, email accounts, cloud storage, websites, and social media.
Epiq Discovery Demo - Review
Intuitive review interface - decrease time and cost of legal, compliance, and investigative matters through advanced document culling and review capabilities.
Epiq Discovery Demo - Process Automation
Epiq Discovery offers several options to streamline eDiscovery processes. The process automation function allows users to collect, process, and filter data, promote documents for review, image documents, and produce documents all within a few clicks. The application was created and desig...
Play Epiq Discovery Video
Play Epiq Discovery Video

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35 Epiq Discovery Reviews

4.3 out of 5
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35 Epiq Discovery Reviews
4.3 out of 5
35 Epiq Discovery Reviews
4.3 out of 5

Epiq Discovery Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Epiq DiscoveryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AK
Litigation Paralegal
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

I deal mostly with review of PST files of email accounts. I like the ability to sort by custodian, search by terms and create folders of my searches. We used to use eDiscovery Point and Epiq allows us to perform the same tasks. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

There are a number of steps to go from initial promotion of PST files to an actual production. It would help to have an overview tutorial that walks people through those steps in order generally. Review collected by and hosted on G2.com.

Recommendations to others considering Epiq Discovery:

If you previously used eDiscovery Point, Epiq is a great alternative. It can do the same tasks. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

We are able to process thousands of email messages quickly and make decisions on relevance, privilege and issues we need to address with our clients. This process is much faster than reviewing messages in Outlook. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Thank you for your feedback Aubrie. You can access our "Epiq Discovery Help" portal. From there, click Collect > Collect local and network files. You will find a short tutorial on how to deal with the initial promotion of PST files to production. Alternatively, you can reach out to our customer support team via customersuccess@epiqglobal.com for any support questions.

Verified User in Utilities
AU
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

This product has saved us time in reviewing and producing pdf responsive packages of email disclosures. We use the filter, review, and production tools. It is nice how the tool can combine multiple emails into a mutlipage pdf. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

There are a lot of options and it does take some "hand-on" use to get used to the functionality and different tools. But once you do a couple disclosures it seems to become more intuitive. I do not like that you cannot reuse data collections across multiple projects, which would reduce the number of uploads and EPIQ discovery storage costs, which the more storage, the more cost. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Email production is becoming more frequent. Before Epiq our organization had to review multiple pst files, each individually. With Epiq discovery, you can collect multiple pst files and review them cumulatively and flag and produce the responsive, convert to pdf/text files, bate stamp and produce a package rather easily. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Thank you for your feedback, regarding the " cannot reuse data collections across multiple projects", this is one of the common requests from our users, and our development team are looking into adding this to our roadmap.

CV
Advanced Client Data Solutions Team
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

Not having to go through all the steps to upload a small amount of data to a full-blown platform just to run a production id priceless Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

It was a little clunky to learn at first with the various steps to finally see the data in the review portion of the tool after processing. It would be helpful to see a folder option to add the new data processed into an existing project instead of just adding them directly to the Review space. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

I'm able to turn around a small PST quickly or loose documents received into production with very little time and effort. It's beneficial to the client and to the case teams Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Thank you for the feedback Christy. All documents processed do currently go directly into the review. You can find them under "inspect" allowing you to run your files. ECA identifies docs relevant to your case and subsequently promotes your document to review. You can reach out to our customer support team via customersuccess@epiqglobal.com for any other support questions. We would be more than happy to guide and support you on how to best utilize Epiq Discovery.

MR
Litigation Technical Support Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

Simplified process is easy to understand and follow. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

Sometimes simple isn't always best and the lack of options can sometimes be a hindrance/inconvenience. Review collected by and hosted on G2.com.

Recommendations to others considering Epiq Discovery:

This product is great if you want something to quickly process your data and create load files or exports. If you prefer more control or the ability to apply custom scripts or anything else, this may not provide you with that control (unless there's an update to the application that allows for this down the road). Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

The extraction of metadata and packaging in to a load file is beneficial. It has just enough features to help load into a review platform easily. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Hi Mark, thank you for your feedback. This product is excellent if you want something to quickly process your data and create load files or exports. If you prefer more control or the ability to apply custom scripts or anything else, this may not provide you with that control (unless there's an update to the application that allows for this down the road).

Navin J.
NJ
Senior - Team Leader
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Epiq Discovery?

I have used many document review and hosting services but DMX is the best, stunningly fast, and easy collaboration to import into MS Excel, just copy-paste the data, unlike others where we need to download a data dump. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

There is almost nothing to dislike about DMX except the fact that it sometimes crashes due to heavy data files and sometimes the different document types are not recognized by the platform (eg .pst). Can be improved by advances in technology Review collected by and hosted on G2.com.

Recommendations to others considering Epiq Discovery:

If you want to save time and keep your reviewers and productive - use epiq. It is fast and sleek, and document transition time is also very less. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Document review - responsiveness tagging

Advanced Litigation services - Chronology , help in creating case notebooks etc.

Bucketing of documents for privilege, easy creation of folders, and drag and drop facilities help to save time and effort. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Thanks for the feedback – Epiq Discovery is the new version of DMX. We have improved the stability of the platform. You are more than welcome to try the new version contact us at customersuccess@epiqglobal.com

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

User interface, reminds me of an iphone. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

Too many clicks. It might make sense to allow more tags when in the "normal view." Currently, it is only 4 flags, perhaps increase to 8. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

We are performing document review at an affordable price, and this is important to my clients. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Our tag menu supports essentially an unlimited number of tags, however, the quick tag option currently only supports 4 flags and we are looking into increasing this.

MC
Legal Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

The platform was really easy to learn and use. I was able to identify key documents for my investigation very quickly. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

I find the upload/download speed is slower but I was able to get my work done. Review collected by and hosted on G2.com.

Recommendations to others considering Epiq Discovery:

Perfect for quick and easy discovery needs Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Quick processing and filtering to find relevant documents for my investigation. Review collected by and hosted on G2.com.

VE
Litigation Attorney
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

It is very intuitive and user-friendly. It gets the job done. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

I don't like that I have to use the desktop client. Review collected by and hosted on G2.com.

Recommendations to others considering Epiq Discovery:

It's easy to use and a great resource in our e-discovery porfolio Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Epiq Discovery fills a large need in our ediscovery practice. We can manage our own matters quickly and efficiently. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

Hi Vann, thank you for the feedback - our browser tech does not support the large transfer of data - at this time desktop client is still required for large import/export of data. If you have any questions, please contact us at customersuccess@epiqglobal.com

ST
Paralegal Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

Ease of use, end-to-end self-service, attentive customer service, and onboarding. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

Page to page review is a bit clunky and slow. The last image on a page to the first image on the next page is a pain. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Document management and production. The lower cost of the program has been the biggest benefit. Review collected by and hosted on G2.com.

Response from Customer Support of Epiq Discovery

In the next release, we are adding the function for users to navigate from page to page as well as adding the ability for users to select a specific page to go to.

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Epiq Discovery?

It's quite simple to use but it has good functionality. I also like the interface visually - it's light and uncluttered, unlike e.g. Nuix interface. Review collected by and hosted on G2.com.

What do you dislike about Epiq Discovery?

The fact that we cannot have certain fields in Info window, e.g. Begin Bates, Folder (ED Folder, that is).

I think that I still have not learnt about all the features available so I cannot complain much. I think that adding autoload to Relativity feature would be fantastic and will streamline the process. Review collected by and hosted on G2.com.

What problems is Epiq Discovery solving and how is that benefiting you?

Culling documents before finalizing sets to export to Relativity. Review collected by and hosted on G2.com.