Epic Pros and Cons

It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based architecture Review collected by and hosted on G2.com.

It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. Review collected by and hosted on G2.com.

The ease of use. Once I learned my way around it is great how accessbile it is Review collected by and hosted on G2.com.

Somtimes features like adding a file or attaching a email do not work properly. We occasionally experience slowness and freezing. Review collected by and hosted on G2.com.

For any company working in US would know that if your healthcare data is in EPIC it is best secured and there couldn't be possibly any better EHR in terms of firewall and security as EPIC Review collected by and hosted on G2.com.

Bad UI, gives 2007 window feels

Complex interface and outdated also Review collected by and hosted on G2.com.

As a medical clinic, we use Epic daily to manage our patients protected health information and facilitate communication between our clinical teams. In regard to the integration with Reputation, it is a time saver for me! In the past, I had to manually download a file from Epic and then upload it into my reputation management software. I was not able to be consistent with gaining survey information and online reviews as this process didn't take place daily. Now the whole process is automated with the integration between Reputation and Epic so I don't need to check on this or even think about it happening. I can see the results in my dashboard every day. This has given us much needed patient feedback and has increased our online reviews significantly. Review collected by and hosted on G2.com.

In regard to the integration between Reputation and Epic there is nothing that I dislike. Clean, simple and easy. In regard to Epic in general, often the upgrades change our clinic work flow which is frustrating for staff. The communication about these changes does not always take into account how we use the platform. Review collected by and hosted on G2.com.

How reliable the resources are and how many different resources that are available Review collected by and hosted on G2.com.

Epic is perfect I don't have any dislikes Review collected by and hosted on G2.com.

Ease of use. Information is pulled over from different catagories so It doesn't haver to be entered multiple times. Review collected by and hosted on G2.com.

There are some features IK would like to see to help work flow. Review collected by and hosted on G2.com.

Organization and ability to customize tabs, and most importantly steal productivity tips/smart phrases from my colleagues that allowed me to hit the ground running in my new job. Review collected by and hosted on G2.com.

Sometimes there are too many options and it can become convoluted and confusing to find things I need Review collected by and hosted on G2.com.

The ease of use is incredible. It is implemented easily with other programs. Great customer support. Has numerous features that are frequency of use for the system. Review collected by and hosted on G2.com.

Having to learn a new system if you have never used it. Review collected by and hosted on G2.com.

Its very user friendly and easy to learn and find whats needed. Review collected by and hosted on G2.com.

They have many different folders for bascially the same thing. It could be a little more compacted and not have as many options to sort things. Review collected by and hosted on G2.com.

So many features, for each kind of service your providing, to the medical billind side of things, it is great!! To customize it to work for your facility, to when you need help there is great customer service to help you!

10/10 loved EPIC. I now have a new job that uses Carepaths, and it makes me miss EPIC!! Review collected by and hosted on G2.com.

EPIC is difficult to learn as there are so many features and many ways to do things. They also do many updates that change things around and then it takes awhile to get the hang of things again. Review collected by and hosted on G2.com.