# Enumerate Reviews
**Vendor:** Enumerate  
**Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 131
## About Enumerate
Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting tens of thousands communities across America.



## Enumerate Pros & Cons
**What users like:**

- Users value the **ease of use** of Enumerate, appreciating its user-friendly features and seamless integration. (7 reviews)
- Users commend Enumerate’s **excellent customer support** , highlighting responsive assistance and improved training opportunities for managers. (5 reviews)
- Users value the **customization options** in Enumerate, enhancing usability with multiple linked properties and role restrictions. (2 reviews)
- Users appreciate the **navigation ease** of Enumerate, finding its user-friendly interface smooth and accessible anywhere. (2 reviews)
- Users appreciate the **global search functionality** of Enumerate, enhancing their ability to find relevant information quickly. (2 reviews)
- Users praise the **professionalism of staff** at Enumerate, highlighting their helpfulness and prompt support in addressing needs. (2 reviews)
- Tenant Management (2 reviews)
- Accessibility (1 reviews)
- Users value the **centralized management** of Enumerate, benefiting from global search and multi-property linking features. (1 reviews)
- Communication (1 reviews)

**What users dislike:**

- Users express frustration with **poor customer support** , as response times can take several days, affecting their experience. (2 reviews)
- Users criticize the **poor reporting** in Enumerate, which complicates tracking and slows down essential tasks. (2 reviews)
- Users find the **accounting complexity** of Enumerate challenging, especially with edits, voids, and slow support responses. (1 reviews)
- Users find **email management issues** frustrating, particularly with tracking and reporting, leading to delays in communication. (1 reviews)
- Users find the **limited features** of Enumerate restrictive, wishing for more customization options to suit their needs. (1 reviews)
- Misleading Advertising (1 reviews)
- Navigation Issues (1 reviews)
- Users express frustration over **payment issues** , specifically the lack of free ACH payment options for dues assessments. (1 reviews)
- System Complexity (1 reviews)


## Enumerate Discussions
  - [Do you think TOPS One will ever have the availability to more efficiently and with greater ease create a Master/Sub type plan to allow smaller HOAs within a larger HOA to be managed with the same program?](https://www.g2.com/discussions/49729-do-you-think-tops-one-will-ever-have-the-availability-to-more-efficiently-and-with-greater-ease-create-a-master-sub-type-plan-to-allow-smaller-hoas-within-a-larger-hoa-to-be-managed-with-the-same-program) - 1 comment, 1 upvote
  - [How to see comments on void checks and adjustments](https://www.g2.com/discussions/40483-how-to-see-comments-on-void-checks-and-adjustments) - 8 comments, 1 upvote
  - [I'd like to make better reports for my Associations - I watched the training video on this subject but am not making headway.](https://www.g2.com/discussions/35183-i-d-like-to-make-better-reports-for-my-associations-i-watched-the-training-video-on-this-subject-but-am-not-making-headway) - 1 comment, 1 upvote
  - [IS A WEB-BASED APP WITH RESPONSIVE DESIGN REALLY SUCH A BIG DEAL?](https://www.g2.com/discussions/web-based-app) - 2 comments, 1 upvote
  - [IS TOPS [ONE] A REPLACEMENT FOR TOPS PROFESSIONAL?](https://www.g2.com/discussions/replacement) - 2 comments, 1 upvote

- [View Enumerate pricing details and edition comparison](https://www.g2.com/products/enumerate/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A06%3A36+-0500&secure%5Bsession_id%5D=c971d68e-e96c-4e7f-998c-ce78c2fe40fe&secure%5Btoken%5D=2799075ceaa041926010ac63f4f3643493132bdd8802b626f68a785c369e6ed1&format=llm_user)
## Enumerate Integrations
  - [FRONTSTEPS](https://www.g2.com/products/frontsteps/reviews)
  - [TOPS](https://www.g2.com/products/tops/reviews)

## Enumerate Features
**Communication**
- Mass Communication
- Calendar
- Member Notifications
- Digital Bulletin Board
- Website Builder

**Member Management**
- Member Profiles
- Member Database

**Property Management**
- Payment Gateway
- Maintenance Requests
- Property Management Tools - Community Association Management

## Top Enumerate Alternatives
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews)
  - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (258 reviews)
  - [Vantaca](https://www.g2.com/products/vantaca/reviews) - 4.5/5.0 (250 reviews)