# Entrust Identity as a Service Reviews **Vendor:** Entrust, Inc. **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About Entrust Identity as a Service Entrust Identity as a Service is a cloud-based identity and access management (IAM) solution with multi-factor authentication (MFA), credential-based passwordless access, and single sign-on (SSO). Entrust Identity as a Service secures access to devices, applications, and resources with an analyst top-rated identity solution that has been proven across critical banking, government and healthcare infrastructures for more than 25 years. Point-and-click provisioning and out-of-the-box integrations with a variety of on-premises and cloud applications make Entrust Identity as a Service easy to deploy, so you can be up and running in under 30 minutes. Features include: • User self service - password reset, authenticators • VPN remote access • SSO portal • AD sync • Office 365 (SAML integration) • Additional SAML applications (e.g. SDFC, WebEx) • Mobile soft token and push notifications • SMS/Email OTP, KBA, Google Auth, FIDO2, Grid • Native device biometrics • Email, web & telephone support: Mon-Fri 8am-8pm EST • Adaptive/risk-based policy engine • System for Cross-Domain Identity Management (SCIM) • Desktop login (via Desktop Agent) • On-prem application integrations (OAM, Netsuite, IIS) • Azure Active Directory (AD) sync • OpenID Connect applications integration • Azure AD CAC • SIEM integration (Splunk) • Auth API (Custom web / mobile apps) • Admin API (users / groups / policies) • Cross-platform facial biometrics • LDAP database sync • OAuth 2.0 URL/API protection • Mobile smart credential/bluetooth login ## Entrust Identity as a Service Reviews ### 1. Security Software **Rating:** 4.0/5.0 stars **Reviewed by:** Yan P. | Transportation Systems Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Entrust Identity as a Service?** This software allows you to confirm your identity from a second device for logins in an easy-to-manage way and with multiple second device possibilities that enable the best use of it. **What do you dislike about Entrust Identity as a Service?** You do not want to forget that second device at home or misplace it. This token-enabled software gets tricky when you need to change the second device registered to log you in. **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Entrust is reducing the safety risks encountered by the business during their ordinary course of business and strengthens the global network from any ill-intention individuals. ### 2. Excellent tool for secure remote login. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Entrust Identity as a Service?** Easy, fast and secure. Can be loaded onto any device that has access to an app store. Allows me to carry only one device for secure login to my companies network. **What do you dislike about Entrust Identity as a Service?** Not a whole lot. Maybe the colour scheme is not to my absolute favourite taste, maybe a dark mode should be available? The icon on my "desktop" is small and hard to read, but is different than all others and is recognisable, so not really a problem. **What problems is Entrust Identity as a Service solving and how is that benefiting you?** We need secure login for remote access to our company's network. This replaces a stupid dongle that we had before, and it allows me to carry only one device / phone / object for secure login. ### 3. Adopting this product as a service will be benefit for medium companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2022 **What do you like best about Entrust Identity as a Service?** Easy administration due to using this product as a service **What do you dislike about Entrust Identity as a Service?** Using Identity as a service has their own risk of data risk and identity risk **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Managing multiple identities using for various applications ### 4. Entrust - Keeps Working From Home a Safe and Secure Experience Still **Rating:** 5.0/5.0 stars **Reviewed by:** Kjetil S. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **Describe the project or task Entrust Identity as a Service helped with:** The task is providing a Multi-Factor Authentication for connecting a remote device to the office network via VPN. **What do you like best about Entrust Identity as a Service?** I like the fact that they provide an excellent service that we have been using for a long time now. **What do you dislike about Entrust Identity as a Service?** There is absolutely nothing that I dislike about it. **Recommendations to others considering Entrust Identity as a Service:** If you want a more secured VPN connection, get Entrust. **What problems is Entrust Identity as a Service solving and how is that benefiting you?** This application provides a solution in securing the connection of employees working from home, especially in the pandemic. ### 5. Always works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Entrust Identity as a Service?** Its easy to use and clear. I've never had any issues with it. **What do you dislike about Entrust Identity as a Service?** The phone app is very simple with not many features. **Recommendations to others considering Entrust Identity as a Service:** Make sure its handy on your mobile device **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Able to connect remotely safely. ### 6. Great solution for 2FA **Rating:** 5.0/5.0 stars **Reviewed by:** Jason E. | Sr. Application Developer, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2019 **Describe the project or task Entrust Identity as a Service helped with:** We use Entrust to serve our two-factor authentication needs and it works perfectly. With Entrust ST, our users can easily make use of 2FA via their own mobile device, offsetting the need for the organization to purchase additional hardware. **What do you like best about Entrust Identity as a Service?** The ease of use of their products makes Entrust a great answer for any security teams' needs. **What do you dislike about Entrust Identity as a Service?** There is nothing I can state I dislike about this application. **Recommendations to others considering Entrust Identity as a Service:** We have found the Entrust company to be a good fit for our needs. They're professional and responsive. ### 7. Great tool for security **Rating:** 4.5/5.0 stars **Reviewed by:** jeff k. | Jeffrey, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Entrust Identity as a Service?** The encryption works seemlesly with outlook. It allows you to securely send emails within the company with a touch of a button. **What do you dislike about Entrust Identity as a Service?** There is not much to dislike. I am fairly new still to using this software, so i havent found any dislikes yet. **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Encryptoon access, prevention of attacks on our systems. ### 8. Great product for security **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2018 **What do you like best about Entrust Identity as a Service?** very easy to use and effective. the product is simple to learn. **What do you dislike about Entrust Identity as a Service?** the product is not the most advanced but it’s fine for average use **What problems is Entrust Identity as a Service solving and how is that benefiting you?** we use it to secure emails ### 9. Serves its purpose **Rating:** 3.0/5.0 stars **Reviewed by:** Sebastiano M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Entrust Identity as a Service?** Automatic management of my orgs digital ids **What do you dislike about Entrust Identity as a Service?** The guides can be a bit dated and you really have to search for the info you need **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Address security concerns ### 10. The best in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about Entrust Identity as a Service?** Security feature and almost impossible to hack; **What do you dislike about Entrust Identity as a Service?** cost is kinda high, everything else if superb. It just little expensive. **Recommendations to others considering Entrust Identity as a Service:** This is the best product in the market so far, we haven't tried other tools but very impresses with Entrust; **What problems is Entrust Identity as a Service solving and how is that benefiting you?** Administration and accounting of devices on network; ### 11. Utilizing this in our products. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Entrust Identity as a Service?** I very much enjoy the fact that it provides instant authorization for a wide range our our products in the company. It is easy to set up and once it's up and running, everything is just automated. It is a very low maintenance product which every business and user should use. **What do you dislike about Entrust Identity as a Service?** When upgrading to the next version, it requires quite some time to ensure everything has migrated over from the previous version and that it still works as expect. There's a lot of testing involved. **What problems is Entrust Identity as a Service solving and how is that benefiting you?** It automatically assigns credential to each of our product seamlessly. ## Entrust Identity as a Service Discussions - [What is Entrust Identity as a Service used for?](https://www.g2.com/discussions/what-is-entrust-identity-as-a-service-used-for) - [View Entrust Identity as a Service pricing details and edition comparison](https://www.g2.com/products/entrust-identity-as-a-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+09%3A44%3A08+-0500&secure%5Bsession_id%5D=86434074-cd4f-4b19-ba0c-f23c86ae564b&secure%5Btoken%5D=6ed6a2c7a41c40febac3c98e17d943dd51bbaa54af40db3cda24d6c13792216a&format=llm_user) ## Entrust Identity as a Service Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Access Control** - Role Management - Access Termination - Remote Access - Partner Access **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Functionality** - Multi-Device Sync - Backup **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications **Administration** - Encryption - Audit Trails - Regulatory Compliance **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication ** Type** - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Entrust Identity as a Service Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,205 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (499 reviews)