Ashley M.
AM
Ashley M.
Leasing and marketing manager
Small-Business (50 or fewer emp.)
"Entrata is a helpful tool in multiple ways"
5/5
What do you like best about Entrata?

I am able to keep track of all my residents and leads Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I wish the reports were easier to access Review collected by and hosted on G2.com.

emily w.
EW
emily w.
Commercial and Multi-Family Property Manager
Small-Business (50 or fewer emp.)
"Entrata’s Simple, Easy-to-Navigate Experience"
5/5
What do you like best about Entrata?

The simplicity. It is so easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I truly have no complaints about Entrata Review collected by and hosted on G2.com.

Andrea D.
AD
Andrea D.
Leasing Admin
"Streamlined Property Management with Entrata"
5/5
What do you like best about Entrata?

I really like how with Entrata, everything lives together in one place, making it easy to follow up and follow along with residents. The emailing feature and the handling of financials and maintenance requests are standout aspects for me. The whole company can have eyes on a resident at any time, knowing where something is sitting, pending, or has been requested. Entrata is more user-friendly, can do more, and offers more automated emails and templates, which is great for our needs. The initial setup was seamless, and it's a product I'm highly likely to recommend. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I wish there was an @ function on the side where we work to communicate with people to fix things. It would be nice if there was a queue for agents so not so many hands are in the same pot. Also, if something needed to be fixed, being able to @ the person or team instead of having to send screenshots through an email separately would be great. Review collected by and hosted on G2.com.

MS
Mathos S.
"Seamless Setup, Comprehensive Property Management"
5/5
What do you like best about Entrata?

I use Entrata for communication, leasing, marketing, maintenance requests, and reporting. I love how it streamlines everything in one location, helping me communicate on a mass level with all residents and view updates on work orders easily. It's really helpful! I really like that I can locate any reports I need to see how the property is doing. The communication center is great for sending out mass emails, and the library is terrific for finding necessary reports. The maintenance tab helps me provide updates to residents. The initial setup was seamless with no issues, and I'd highly recommend it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

There isn't anything that I dislike. Review collected by and hosted on G2.com.

MJ
Michael J.
Lead maintenance Tech
Enterprise (> 1000 emp.)
"Very Easy to Use and a Joy to Work With"
5/5
What do you like best about Entrata?

The app is very easy to use. I enjoy using the app Review collected by and hosted on G2.com.

What do you dislike about Entrata?

So far I do not dislike anything about the app Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Very Helpful Customer Service and a Flexible Platform"
5/5
What do you like best about Entrata?

Whenever I call the customer service for help with an issue, they are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I have only worked with Entrata for a year and have not come across anything I specifically do not like. I know it can be limiting in some ways but it is also limitless in others. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Entrata Stands Out for Usability and Quick, In-Window Navigation"
5/5
What do you like best about Entrata?

I do appreciate on Entrata all the quick links and also being able to stay within the same window. That is a big drawback other programs have versus Entrata. Entrata really stands out in the category of usability. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I dislike the application approval process, I do think it is very lengthy with far more approvals then necessary/ Review collected by and hosted on G2.com.

HC
hiram c.
Small-Business (50 or fewer emp.)
"Smooth Interface, Perfect for Property Management"
5/5
What do you like best about Entrata?

I use Entrata for property management work and I like how smooth the interface is. I just love how it continues to update to make things easier for us. The quick keys are super helpful. For me, it was super easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

everything is good Review collected by and hosted on G2.com.

Dylan S.
DS
Dylan S.
Merchandise and Opperations specialist
Small-Business (50 or fewer emp.)
"Keeps All My Tasks in One Place and Easy to Manage"
4/5
What do you like best about Entrata?

It makes looking at my tasks simple while keeping everything all in one place Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Entrata seems to crash on me a lot or it will lose some of my inspections. I have to restart the app a lot or sometimes even log out and log back in. Review collected by and hosted on G2.com.

Xiann P.
XP
Xiann P.
Leasing Community Intern
Small-Business (50 or fewer emp.)
"Very Organized and Easy to Navigate"
5/5
What do you like best about Entrata?

It's very organized and very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Might take a minute to update which has caused me and my colleagues to call the same person within the same timeframe. Review collected by and hosted on G2.com.