AR
Aqsal R.
Assistant Director
Small-Business (50 or fewer emp.)
"Easy to Use, Template-Rich, and Quick to Get Started"
5/5
What do you like best about Enginemailer?

Easy to use and very user-friendly. There are many templates available, which makes it simple to get started and put things together quickly. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

I’m not entirely sure about that, because everything was helpful. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Affordable Email Newsletters That Fit Occasional Use"
5/5
What do you like best about Enginemailer?

The affordable rate is a good fit for occasional use, especially for sending email newsletters. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

Usually, when the email is delivered, it ends up being blocked by the subscriber. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hi, thank you for the kind words! Really glad Enginemailer has been a good fit for sending newsletters to your followers.

If you ever run into any issues, feel free to drop our support team a message and we'll be happy to help!

Tiwari S.
TS
Tiwari S.
Systems Integration Assistant
Mid-Market (51-1000 emp.)
"User-Friendly Email Marketing with Great Automation, But Needs More Customization Options"
4.5/5
What do you like best about Enginemailer?

Enginemailer is a user-friendly and dependable email marketing platform that streamlines campaign management. I appreciate its straightforward interface, the intuitive drag-and-drop email builder, and the comprehensive analytics, which make tracking open and click rates simple and effective. The automation workflows and subscriber segmentation tools are especially helpful for sending personalized emails to the appropriate audience. I also value that Enginemailer maintains strong deliverability rates and integrates smoothly with other marketing tools. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

While Enginemailer generally performs well, I find the template customization options to be somewhat limited when compared to those offered by larger email platforms. The reporting dashboard could also benefit from more detailed features, particularly for users seeking advanced analytics or insights from A/B testing. At times, the editor's loading speed decreases when handling large contact lists, which can be inconvenient. Additionally, having a mobile app for quick campaign monitoring would be a valuable improvement. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hi Tiwari,

Thanks for sharing your review and experience with Enginemailer. We're glad the platform has been helpful for your campaigns. Appreciate your feedback and support!

Neela M.
NM
Neela M.
Director
Small-Business (50 or fewer emp.)
"I'm Not Tech-Savvy, But Enginemailer Made Email Marketing Actually Work for My Business"
5/5
What do you like best about Enginemailer?

As a director who's not particularly tech-savvy, I absolutely love how user-friendly Enginemailer is. My team was up and running within days, not weeks! The contact segmentation feature has been a game-changer for our email blasts, we can now target our clients based on industry, engagement level, or where they are in our sales funnel, making our campaigns much more effective.

The email templates are professional-looking and easy to customize, so our communications finally look polished without needing a designer. What really matters to me as a business owner is the reliable analytics, I can actually see our ROI with clear open rates and engagement metrics. Plus, the deliverability is excellent, our emails actually reach people's inboxes, which wasn't always the case with our previous solution.

The API integration with our existing CRM was seamless, which saved us from having to overhaul our entire workflow. Overall, it's a solid, dependable platform that gets the job done without overwhelming complexity or breaking our budget. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

Honestly, my biggest frustration is with the automation capabilities. I find myself manually managing follow-up sequences that should be automated. I'd love to see more sophisticated workflows like "if they click this, then send that" or automated lead nurturing that adapts based on behavior.

The personalization options are pretty basic too, we can add names and basic details, but I wish we had dynamic content that changes based on what we know about each contact, like industry-specific recommendations or content that shifts based on their previous interactions with us.

I also really miss having a mobile app. There are times when I'm traveling or in meetings and need to quickly check on a campaign performance or approve something, but I have to wait until I'm back at my computer.

The analytics, while decent, could tell a fuller story. I'd love heat maps showing where people click in our emails or better tracking of the customer journey from email to actual conversion. As someone making business decisions, deeper insights would be incredibly valuable for planning our marketing strategy. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hi Neela,

Thank you for such a thoughtful review! We’re so glad Enginemailer has made email marketing simpler for you and your team. We truly appreciate your feedback and this has been shared with the product development team. Thank you for trusting us as your email partner.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy-to-Use Dashboard with Intuitive Features"
4/5
What do you like best about Enginemailer?

The dashboard and its functions are easy to understand and use. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

I don’t get the details. For example, I can’t tell which emails bounced, which were delivered, which were marked as spam, or who unsubscribed. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hi there, thank you for your review and support. We’re glad you’ve found Enginemailer easy to use.

You can view delivery, bounces, unsubscribes, spam complaints and other campaign results in the Reports section. If you'd like a walkthrough, feel free to book a demo at https://www.enginemailer.com/demobooking and our team will be happy to assist.

Henry T.
HT
Henry T.
CTO
Mid-Market (51-1000 emp.)
"Efficient, Reliable, and Easy to Use Email Engine Mailer – Highly Recommended!"
5/5
What do you like best about Enginemailer?

We've been using Enginemailer for our email marketing campaigns, and it has truly streamlined the way we communicate with our customers. The platform is intuitive and user-friendly, even for team members who are not tech-savvy. Setting up email templates, managing contact lists, and tracking campaign performance is incredibly easy and efficient.

What we appreciate most is their local support team – responsive, helpful, and quick to resolve any queries. The system is stable, the delivery rates are excellent, and the analytics give us valuable insights to continuously improve our engagement.

If you're a business in Malaysia looking for a dependable email marketing solution that offers great value and performance, Enginemailer is a solid choice. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

While Enginemailer is generally reliable, the template editor could be more flexible. At times, it feels a bit limited compared to some international competitors, especially when trying to create more complex, custom layouts. An upgrade to a more modern drag-and-drop builder would make a big difference. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hello Henry, we're thrilled to read this review! We have relayed your feedback to the product team. Thank you for the recommendation and for trusting us to support Printcious’ growth.

Lai-Lyn F.
LF
Lai-Lyn F.
Business Development Chieftain
Small-Business (50 or fewer emp.)
"Easy to Use with the Tools We Need"
4/5
What do you like best about Enginemailer?

It is fairly easy to use and can provide the required tools Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

At the designing the template phase, it does not allow for PDFs to be uploaded. This would help a great deal. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Hi Lai-Lyn, thank you for your review and for your support. Glad to have you with us!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Simple, Efficient, and Cost-Effective—Everything I Need"
5/5
What do you like best about Enginemailer?

Simple to use, efficient with all the required tools I need and cost effective Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

no real funnel tool and no possibility to sort campaigns in folders Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Thank you so much for the kind words! Simple, efficient, and cost-effective is exactly what we're going for, so this really means a lot to us.

On funnel tools – we can't say too much just yet, but something big is in the works on the automation front. Watch this space!

We've also noted your feedback on campaign folder sorting and will be passing that along to our product team.

Thank you for being part of the Enginemailer community.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"The Best for Ease of Use in Email Marketing"
4.5/5
What do you like best about Enginemailer?

Enginemailer is incredibly user-friendly and easy to navigate, even for non-tech users. The platform provides a comprehensive reporting dashboard, making it easy to track performance and engagement.

Managing the database, including uploading and exporting contacts is simple and efficient.

Most notably, the customer support team is highly responsive and helpful. Our Customer Success PIC consistently provides prompt and clear responses to any queries, which has made our experience even smoother. Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

Currently, there is limited integration with third-party tools, which may restrict automation or syncing with external platforms. Additionally, the GIF upload size limit could be improved, expanding beyond 2MB would offer more flexibility for creative assets. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

Thank you for your feedback! We are now available on Zapier, Make and Pabbly – providing seamless integrations with external platforms. Feel free to reach out if you need assistance in this. We value your continued trust in us.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Excellent Email Marketing Platform – Highly Recommended!"
3.5/5
What do you like best about Enginemailer?

We've been using EngineMailer for some time now, and it has been an incredibly reliable and user-friendly platform for our email marketing needs. The interface is clean and intuitive, making it easy to set up campaigns, manage lists, and track performance metrics in real time.

One of the features we really appreciate is the advanced automation and segmentation tools, which allow us to target the right audience effectively. The delivery rate has been consistently high, and the reporting dashboard gives us clear insights into open rates, click-throughs, and subscriber activity.

Their support team has also been top-notch — always responsive, professional, and willing to go the extra mile whenever we had questions or needed assistance.

Overall, EngineMailer is a powerful, cost-effective solution for businesses looking to streamline their email communications and improve engagement. Definitely recommended! Review collected by and hosted on G2.com.

What do you dislike about Enginemailer?

While EngineMailer offers many solid features and generally performs well, there are a few areas that could use improvement:

UI/UX Experience: The interface, while functional, can feel a bit dated and occasionally clunky. Some processes, like setting up automation or editing templates, require more steps than expected and could be more intuitive.

Reporting Features: The reporting dashboard gives the basics but lacks deeper insights or customization options. For data-driven teams, more advanced analytics would be a welcome addition. Review collected by and hosted on G2.com.

Response from Jean-Ni Foo of Enginemailer

We’re pleased to hear Enginemailer has been a reliable, user-friendly platform for your marketing needs. We’ve noted your feedback and will share it with our product team. Thank you for helping us identify ways to make the platform even better!