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16 Engine Reviews

4.2 out of 5
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16 Engine Reviews
4.2 out of 5
16 Engine Reviews
4.2 out of 5

Engine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EngineQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Alex L.
AL
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Engine?

Engine has completely changed how we manage business travel and how much we save on it.

What I Like Best:

Huge cost savings without sacrificing quality of hotels available. It's like one of the last minute hotel sites, but without having to be last minute.

Super simple to use—search for a hotel, filter it down, pick a room. Done.

Great customer support, as well.

What Problems Are Solved:

Overpaying for hotel stays and the stress of going through lots of sites to find the best deal.

Managing hotel stays for multiple team members.

Great spend controls and visibility across all hotel bookings.

Why Engine Stands Out:

Super simple to use. Feels like a retail vs commerical product, but with the corporate features. Review collected by and hosted on G2.com.

What do you dislike about Engine?

Nothing. They are great. Love using them. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Engine?

The simplicity of this user experience (UX) is driven by a well-thought-out design that prioritizes clarity and ease of use. The layout is intentionally clean, featuring only the essential data and elements needed for smooth navigation and decision-making, allowing users to interact without unnecessary clutter or distraction. This clean presentation reflects a sophisticated system architecture operating "behind the scenes," enabling seamless functionality without compromising simplicity.

The result is a UX that feels intuitive and efficient, with every component placed deliberately to enhance usability. By hiding complexity and showcasing only what's necessary, the design embodies "invisible complexity" — the idea that the most effective technology feels effortless to use, even though there's considerable power and intelligence working underneath to keep it that way. Review collected by and hosted on G2.com.

What do you dislike about Engine?

They only used to do rooms, now I can book cars, flights Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Engine?

Engine works small midsize businesses, they have already partnered with many of them and affiliated with other network. It cut down our time to go look for companies, government business, etc Review collected by and hosted on G2.com.

What do you dislike about Engine?

Big margin off of best available rates (almost 40%), it doesn' allow much margin to work for promotions and sponsored listing. Review collected by and hosted on G2.com.

Verified User in Music
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Engine?

There are no upsides. I regret trying the product. Review collected by and hosted on G2.com.

What do you dislike about Engine?

With no explanation or cause, my account was shut down — something I learned by the login no longer functioning.

I have thousands of dollars in pre-booked travel through this site for my small business. Has it been cancelled? Who has my money?

Phone support was useless, and redirected me to an email address.

I would never trust this company with a penny of my LLC's travel bookings ever again. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Engine?

Simple user interface and easy to use. I like the simplicity Review collected by and hosted on G2.com.

What do you dislike about Engine?

Used Hotel Engine a couple of times, the prices are nowhere as good as they used to be.

Flex Program is a sham! Have yet to see any value. Review collected by and hosted on G2.com.

Becky T.
BT
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Engine?

Extremely simple to use, good deals on rooms, support is great. If you have employees in the field to book for, keep track of, do job costing on, etc this site makes it all easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Engine?

The previous method used gave physical cards to employees which did make slighty easier for them to get rooms on their own when needed. The ability to set limits for employees easily outweighed this option for our company. Review collected by and hosted on G2.com.

ST
Ast Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Engine?

Easy to use. Can control the spending and searching of employees with the click of a button. If needed you can make changes on the fly or book the hotels directly for guests or as an admin to exceed the thresholds you set up for employees. Review collected by and hosted on G2.com.

What do you dislike about Engine?

Sometimes the app or website gives me a little trouble. Not enough to persuade me to stop using. It has gotten better with the last few updates Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Engine?

The best part is the rewarding part. I book my colleagues hotels and get rewarded with points to use myself. I am currently using my points for my Thanksgiving break to visit family. Review collected by and hosted on G2.com.

What do you dislike about Engine?

I do not dislike anything regarding this platform and I've using this platform for two years. Review collected by and hosted on G2.com.

RC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Engine?

Consistently lower prices on the same hotels I had used with hotel.com Review collected by and hosted on G2.com.

What do you dislike about Engine?

link to book the same hotel again. If I do not mark a certain hotel as a favorite, it is not easy to find again. I need to go to my prior bookings and surf around until I find the hotel. Then I click to bring the reservation back up, then I need to copy and paste in the home page "find a hotel" box. The process should be easier. In this area, hotels.com is more user friendly. It is easier to re-book a hotel on their site. Review collected by and hosted on G2.com.

JT
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Engine?

I love how quickly reward points build up just for booking hotels that I would have to book anyway. I love that the rewards can be used for any hotel in hotel engine, and the rates are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Engine?

There isn't anything that i dislike about Hotel Engine. I've recommended to anyone who regularly books hotels for their work. Review collected by and hosted on G2.com.