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Top 10 Engati Alternatives & Competitors

By Engati
(17)4.1 out of 5

If you are considering Engati, you may also want to investigate similar alternatives or competitors to find the best solution. Bot Platforms Software is a widely used technology, and many people are seeking high quality, popular software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Engati include templates and customer service. The best overall Engati alternative is Drift. Other similar apps like Engati are 3CX, Intercom, Customers.ai, and Kore.AI. Engati alternatives can be found in Bot Platforms Software but may also be in Live Chat Software or Conversational Marketing Software.

Best Paid & Free Alternatives to Engati

  • Drift
  • 3CX
  • Intercom
Show More

Top 10 Alternatives to Engati Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Engati stacks up to the competition, check reviews from current & previous users in industries like Human Resources, Information Technology and Services, and Computer Software, and find the best product for your business.
    #1

  1. Drift

    By Salesloft
    (1,251)4.4 out of 5

    2. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Categories in common with Engati:
    Get a quote

    Reviewers say compared to Engati, Drift is:

    More expensive
    Easier to do business with
    Easier to admin
    See all Drift reviews
    #2

  2. 3CX

    By 3CX
    (466)4.4 out of 5

    3. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Engati:

    Reviewers say compared to Engati, 3CX is:

    More expensive
    Easier to admin
    Easier to set up
    See all 3CX reviews
    Customerly
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (35)4.4 out of 5

    4. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Engati, Customerly is:

    More expensive
    Easier to do business with
    Easier to admin
    Visit Website
    #3

  4. Intercom

    By Intercom, Inc.
    (3,324)4.5 out of 5

    5. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Engati:

    Reviewers say compared to Engati, Intercom is:

    More expensive
    Slower to reach roi
    Easier to admin
    See all Intercom reviews
    #4

  5. Customers.ai

    By Customers.ai
    (407)4.8 out of 5

    6. Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

    Categories in common with Engati:

    Reviewers say compared to Engati, Customers.ai is:

    Easier to admin
    Easier to do business with
    Easier to set up
    See all Customers.ai reviews
    #5

  6. Kore.AI

    By Kore.ai
    (379)4.7 out of 5

    7. Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.

    Categories in common with Engati:

    Reviewers say compared to Engati, Kore.AI is:

    More expensive
    Easier to set up
    Easier to admin
    See all Kore.AI reviews
    #6

  7. FreshChat

    By Freshworks
    (492)4.4 out of 5

    8. Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Categories in common with Engati:

    Reviewers say compared to Engati, FreshChat is:

    More expensive
    Easier to admin
    More usable
    See all FreshChat reviews
    #7

  8. Tidio

    By Tidio
    (1,615)4.7 out of 5

    9. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with Engati:

    Reviewers say compared to Engati, Tidio is:

    More expensive
    Easier to admin
    Easier to set up
    See all Tidio reviews
    #8

  9. Appy Pie

    By Appy Pie LLP
    (1,386)4.7 out of 5

    10. Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.

    Categories in common with Engati:

    Reviewers say compared to Engati, Appy Pie is:

    Slower to reach roi
    More expensive
    Easier to admin
    See all Appy Pie reviews
    #9

  10. CleverTap

    By CleverTap
    (599)4.6 out of 5

    11. CleverTap is the leading mobile marketing platform that helps marketers and growth teams understand, segment and engage their users for increased retention, customer lifetime value, and campaign ROI.

    Categories in common with Engati:

    Reviewers say compared to Engati, CleverTap is:

    More expensive
    Easier to admin
    Easier to do business with
    See all CleverTap reviews
    #10

  11. Qualified

    By Qualified.com
    (1,114)4.9 out of 5

    12. Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

    Categories in common with Engati:
    Get a quote

    Reviewers say compared to Engati, Qualified is:

    More expensive
    Easier to do business with
    Easier to admin
    See all Qualified reviews
    Customerly
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (35)4.4 out of 5

    13. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Engati, Customerly is:

    More expensive
    Easier to do business with
    Easier to admin
    Visit Website

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