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Top 10 Engagely.ai Alternatives & Competitors

(18)4.4 out of 5

Engagely.ai is not the only option for Bot Platforms Software. Explore other competing options and alternatives. Bot Platforms Software is a widely used technology, and many people are seeking simple, user friendly software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Engagely.ai include response time and training. The best overall Engagely.ai alternative is FreshChat. Other similar apps like Engagely.ai are Qualified, Intercom, Tidio, and Zendesk Support Suite. Engagely.ai alternatives can be found in Bot Platforms Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to Engagely.ai

FreshChat
Qualified
Intercom
Tidio
Zendesk Support Suite
JustCall
Genesys Cloud CX
Drift

Top 10 Alternatives to Engagely.ai Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Engagely.ai stacks up to the competition, check reviews from current & previous users in industries like Banking, Computer Software, and Education Management, and find the best product for your business.

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, FreshChat is:

Easier to set up

Easier to admin

More usable

See all FreshChat reviews

Qualified

By Qualified.com

(1,114)4.9 out of 5

Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

Categories in common with Engagely.ai:

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Reviewers say compared to Engagely.ai, Qualified is:

Easier to set up

More expensive

Better at support

See all Qualified reviews

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Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to Engagely.ai, Customerly is:

Easier to set up

Easier to admin

More expensive

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Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, Intercom is:

Easier to set up

More expensive

Easier to admin

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Tidio

By Tidio

(1,615)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, Tidio is:

Easier to set up

Easier to admin

Better at support

See all Tidio reviews

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, Zendesk Support Suite is:

More expensive

Easier to set up

Better at meeting requirements

See all Zendesk Support Suite reviews

JustCall

By Saas Labs

(2,084)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, JustCall is:

Easier to set up

Easier to admin

More expensive

See all JustCall reviews

Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Engagely.ai:

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Reviewers say compared to Engagely.ai, Genesys Cloud CX is:

Easier to set up

More expensive

Easier to admin

See all Genesys Cloud CX reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Engagely.ai:

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Reviewers say compared to Engagely.ai, Drift is:

Easier to set up

More expensive

Easier to admin

See all Drift reviews

Zoho Desk

By Zoho

(6,200)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Engagely.ai:

Reviewers say compared to Engagely.ai, Zoho Desk is:

Easier to set up

More expensive

Easier to admin

See all Zoho Desk reviews

#10

Salesforce Service Cloud

By Salesforce

(5,607)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Engagely.ai: