--- title: EngageBay Reviews meta\_title: 'EngageBay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 711 reviews by the users' company size, role or industry to find out how EngageBay works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 711 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EngageBay Reviews & Product Details Visit Website EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle. * * * Product Website EngageBay Seller [EngageBay Inc](https://www.g2.com/sellers/engagebay-inc) Discussions [EngageBay Community](https://www.g2.com/products/engagebay/discuss) Languages Supported English Solution Type All-in-One Overview by Sreedhar Ambati Show More ## Pricing Pricing provided by EngageBay. ### Free $0.00 [ View More Pricing Information ](https://www.g2.com/products/engagebay/pricing) ## EngageBay Integrations (53) What do users say about integrations? Verified by EngageBay [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BulkSMS.com ](https://www.g2.com/products/bulksms-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise Automate ](https://www.g2.com/products/connectwise-automate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Marketing ](https://www.g2.com/products/dynamics-365-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ecwid ](https://www.g2.com/products/ecwid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Exotel Customer Communication Platform ](https://www.g2.com/products/exotel-customer-communication-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FullContact ](https://www.g2.com/products/fullcontact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Highrise ERP - Construction Management Software ](https://www.g2.com/products/highrise-erp-construction-management-software/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Data Hub ](https://www.g2.com/products/hubspot-data-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform ](https://www.g2.com/products/jotform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LearnDash ](https://www.g2.com/products/learndash/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Marketing Solutions ](https://www.g2.com/products/linkedin-marketing-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailgun ](https://www.g2.com/products/mailgun/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailjet ](https://www.g2.com/products/mailjet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MessageWhiz ](https://www.g2.com/products/messagewhiz/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MightyCall ](https://www.g2.com/products/mightycall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NeverBounce - Powered by ZoomInfo ](https://www.g2.com/products/neverbounce-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenCart ](https://www.g2.com/products/opencart/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Plivo ](https://www.g2.com/products/plivo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Contact Center ](https://www.g2.com/products/ringcentral-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sinch ](https://www.g2.com/products/sinch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SparkPost ](https://www.g2.com/products/sparkpost/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe ](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Teachable ](https://www.g2.com/products/teachable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Thinkific ](https://www.g2.com/products/thinkific/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trello ](https://www.g2.com/products/trello/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VASPP BREVO ](https://www.g2.com/products/vaspp-brevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Voxvalley CPaaS ](https://www.g2.com/products/voxvalley-cpaas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webex Calling ](https://www.g2.com/products/webex-calling/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Suite ](https://www.g2.com/products/whatsapp-business-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wufoo ](https://www.g2.com/products/wufoo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ZeroBounce ](https://www.g2.com/products/zerobounce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ZoomInfo Talent - Powered by ZoomInfo ](https://www.g2.com/products/zoominfo-talent-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Into Web ](https://www.g2.com/products/zoom-into-web/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Scott D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott D.") SD Scott D. CRM Executive Staffing and Recruiting Small-Business (50 or fewer emp.) 3/23/2026 "EngageBay Keeps Candidate Pipelines and Client Communication Organized" 4.5/5 What do you like best about EngageBay? I use EngageBay to manage candidate pipelines and keep track of client communication. It’s useful having all contact details and the full interaction history in one place, especially when I’m handling multiple roles at the same time. I can quickly check previous emails or notes before reaching out, which helps keep communication clear and consistent. I also use it regularly to set reminders and schedule follow-ups, and that makes my day-to-day work much more manageable. Review collected by and hosted on G2.com. What do you dislike about EngageBay? There are a few small areas where the workflow could be smoother, but nothing that affects regular use in any major way. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Managing multiple candidates, client requirements, and ongoing conversations at the same time can be hard to track, especially when everything is handled manually. Using EngageBay helps bring all of this information into one place, including contact details, email history, and follow-ups. Because of this, it becomes easier to stay organized and keep track of what needs to be done. It also reduces the chances of missing follow-ups and helps maintain a more consistent communication flow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio B.") AB Antonio B. Procurement Manager Consumer Services Small-Business (50 or fewer emp.) 3/23/2026 "EngageBay Makes Lead Tracking and Follow-Ups Effortless" 4.5/5 What do you like best about EngageBay? I have been using EngageBay for my business and it has made my day-to-day work much easier. I mostly use it to track leads, send emails and set reminders for follow-ups. The interface is simple, so I didn't need much time to get used to it. The email sequences and basic automation really help me stay consistent with follow-ups without doing everything manually. Review collected by and hosted on G2.com. What do you dislike about EngageBay? Sometimes it feels a bit slow when I am working with large number of contacts or deals, especially bulk actions. Also, a few features were not very clear in the beginning, so I had to spend some time figuring them out. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Earlier, I was handling leads and follow-ups across different tools and emails, which was hard to keep track of. Now everything is in one place, contacts deals, emails and tasks. I don't miss follow-ups anymore, and it helps me stay organized. It's been useful in keeping my work structured without adding too much complexity or cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nikita N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita N.") NN Nikita N. Operations Executive Information Technology and Services Small-Business (50 or fewer emp.) 3/21/2026 "EngageBay Keeps Contacts, Emails, and Follow-Ups in One Simple Place" 5/5 What do you like best about EngageBay? I’ve been using EngageBay mainly to manage contacts, emails, and follow-ups. It’s helpful to have everything in one place instead of switching between different tools. I can easily check past conversations before reaching out, which helps keep communication more consistent. The interface is simple enough to use on a daily basis, without much of a learning curve. Review collected by and hosted on G2.com. What do you dislike about EngageBay? It took me some time to get familiar with setting up workflows and organizing data in the beginning. A few sections of the dashboard felt a bit cluttered at first, but after using it regularly, it became much easier to navigate and manage. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? It helps me organize communication with multiple contacts in one place, which reduces the need for manual tracking. Instead of keeping notes separately, I can rely on the system to store interaction history and reminders. This makes it easier to stay on top of follow-ups and keeps my work more structured throughout the day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VC Varun C. Account Executive Consulting Mid-Market (51-1000 emp.) 3/29/2026 "Straightforward, Easy-to-Use CRM That Streamlines Contacts, Deals, and Email Automation" 4.5/5 What do you like best about EngageBay? I like how straightforward Engagebay is. It didn't take long to get used to, and most things are easy to find. We use it mainly for managing contacts, tracking deals, and sending emails. The automation part is helpful for basic follow-ups and reminders, which saves time on manual work. I also find the contact lists and tagging system quite useful for keeping thigs organized. Review collected by and hosted on G2.com. What do you dislike about EngageBay? At times, some pages take a bit longer to load, especially when working with larger contact lists. Also, a few areas could offer more flexibility in terms of customization, but it's manageable for now. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Before using it, we were handling leads and follow ups in a more scattered way. Now everything is in one place, so it is easier to track conversations, schedule follow ups, and not miss any leads. It has made our day-to-day work more structured and less time consuming Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JR Jim R. Marketing Manager Information Technology and Services Small-Business (50 or fewer emp.) 3/20/2026 "EngageBay Makes Landing Pages Fast and Simple for SaaS Campaigns" 4.5/5 What do you like best about EngageBay? We started using EngageBay mainly for email campaigns, but honestly the landing page builder ended up being the most useful for us. I run campaigns for our SaaS products and earlier we used to depend on developers even for small changes. With EngageBay, I can quickly create a landing page, connect a form and push traffic from ads or Whatsapp without waiting on anyone. What I like is it's not complicated. The drag and drop is simple and I can duplicate pages for different campaigns (like offers, demos, etc) and just tweak the content. We have used it for demo booking pages, free trial pages and even some quick campaign pages during offers. It does the job without overthinking Review collected by and hosted on G2.com. What do you dislike about EngageBay? The templates are decent but not very modern looking sometimes, so I usually end up customizing them. Also, a bit more flexibility in design (spacing, fonts, etc) would make it even better. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Mainly speed and dependency. Earlier, launching a campaign landing page used to take 2-3 days. Now can I can do it in a few hours myself. It also helped us keep everything in one place, landing pages, forms, contacts and follow-ups. So we do not lose leads or forget to respond. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Susan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan E.") SE Susan E. Strategic Account Manager Consulting Small-Business (50 or fewer emp.) 3/17/2026 "EngageBay Keeps Everything in One Place for Easy Follow-Ups" 4.5/5 What do you like best about EngageBay? Honestly, the main thing for me is having everything in one place. Earlier I was using emails, spreadsheets, and a couple of other tools and it was getting confusing to manage. With Engagebay, I mostly use contacts, email campaigns and landing pages. The landing pages are pretty straightforward to setup, and I like that when someone fills a form, it just goes directly into the CRM without me doing anything. Email sequences have been really helpful for follow-ups. Once I set it up, I don't have to keep remembering to send emails manually, which was a big headache before. Review collected by and hosted on G2.com. What do you dislike about EngageBay? In the beginning, I did find automation a bit confusing. It's not very hard, but it took me sometime to understand how everything connects. Also, sometimes you have to try things once or twice to get it right. But after that it works fine. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Before this, I was managing leads in spreadsheets and email inbox and things used to slip somethings. Now leads come in through landing pages and automatically get added and follow-ups are handled through sequences. That alone saved me a lot of time. I also use the lead scoring part a bit, it helps to see who is actually engaging with mails, so I can focus more on those leads. Overall, it made things more organized and reduce a lot of manual work for me. Review collected by and hosted on G2.com. Show More 3/20/2026 Current UserValidated ReviewerSource: Organic ![Craig B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig B.") CB Craig B. Talent Acquisition Specialist Information Technology and Services Small-Business (50 or fewer emp.) 4/23/2026 "EngageBay Keeps Candidate and Client Communication Organized in One Place" 4.5/5 What do you like best about EngageBay? I have been using EngageBay to manage candidate profiles and keep track of client communication. It really helps to have all the details notes, emails, and updates in one place, so it’s easier to stay on top of things when working on multiple roles. I can quickly review past interactions before reaching out, which makes coordination smoother. Review collected by and hosted on G2.com. What do you dislike about EngageBay? At times, moving between different sections while updating records can feel slightly slow. It's not a major issue, but it can take a bit of time when handling multiple updates together Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Managing several candidates and client requirements at once can be hard to track manually. This tool helps organize everything in one system, making it easier to follow progress and manage communication. It reduces manual effort and helps keep the workflow more structured throughout the day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MD Mistina D. Account Manager Information Technology and Services Mid-Market (51-1000 emp.) 3/17/2026 "EngageBay Makes Form Setup and CRM Capture Effortless" 5/5 What do you like best about EngageBay? I have been using EngageBay for our business. I like how easy it is to create forms. I have created a couple of forms so that our website visitors can submit their details. The setup was very much easier than I expected. Once someone fills the form their info shows up directly in the CRM, so we do not have to track things manually or check emails all the time. Moreover, it sends confirmation emails automatically Review collected by and hosted on G2.com. What do you dislike about EngageBay? The form builder is decent, but design wise it's a bit basic. If you want very polished or highly branded forms, it takes some adjustments. For me, its okay though. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Before this, we were getting inquiries from different places and it was hard to keep track. Now everything come through forms and stays in one place. we also added simple auto replies, so people get a quick response even if we are not available. It's made things more organized for us and saves time daily. The automations helps us save a lot time that was needed in manual followup. Review collected by and hosted on G2.com. Show More 3/19/2026 Current UserValidated ReviewerSource: Organic ![Fabienne F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fabienne F.") FF Fabienne F. founder and President Professional Training & Coaching Small-Business (50 or fewer emp.) 4/12/2026 "EngageBay Makes Email Campaigns Easy with Powerful Sequences, Tagging, and Templates" 5/5 What do you like best about EngageBay? I've been using EngageBay for about two years now while running a small professional training and coaching company we've around 20 people and i end up in it a few times a week mainly for email campaigns. I like the email sequences builder it's tagging and segmentation are also useful i usually tag people based on the program on the program they joined, then send follow ups tailored to that. The templates save time too even if i tweak them a lot. Review collected by and hosted on G2.com. What do you dislike about EngageBay? The email editor can feel a bit clunky when adjusting spacing and reporting isn't always as detailed as I'd like. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? It helps me consistently follow ups with leads after webinars. For example, i set a 3 email sequence that goes out automatically after a coaching session signup, which has improved responses without me manually chasing people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KP Kent P. Account Manager Information Technology and Services Small-Business (50 or fewer emp.) 4/22/2026 "EngageBay Keeps Leads and Client Conversations Perfectly Connected" 4.5/5 What do you like best about EngageBay? I’ve been using EngageBay to keep track of leads and manage ongoing client communication. What I find most useful is how it keeps everything connected, so I don’t have to dig through emails or scattered notes just to understand where a conversation stands. It makes it easy to stay up to date and handle follow-ups as part of my daily workflow. Review collected by and hosted on G2.com. What do you dislike about EngageBay? At times, loading certain sections that contain more data can take a bit longer than expected. It doesn’t happen often, but during busy hours it can slightly disrupt the flow. Review collected by and hosted on G2.com. What problems is EngageBay solving and how is that benefiting you? Tracking multiple client conversations manually can get difficult, especially when things move quickly. This tool helps keep all the information organized in one place, making it easier to monitor interactions and stay consistent with follow-ups. It reduces confusion and improves overall efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about EngageBay? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about EngageBay ](https://www.g2.com/products/engagebay/discussions/new) GU Guest User What is EngageBay All-in-One Suite used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-engagebay-all-in-one-suite-used-for) ![DdesignY.com .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DdesignY.com .") D DdesignY.com . • Last activity over 3 years ago Simple and powerful All-in-One CRM 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/simple-and-powerful-all-in-one-crm) [ View all Discussions ](https://www.g2.com/products/engagebay/discuss) ## Pricing Options Pricing provided by EngageBay. ### Free $0.00 ### Basic $12.74 ### Growth $55.24 ### Pro $101.99 [ View More Pricing Information ](https://www.g2.com/products/engagebay/pricing) ## G2 Deals ### Exclusive savings on EngageBay through G2 Deals Marketing automation software to automate all your marketing & sales tasks, customer service workflows, lead generation & lead nurturing. How to claim this offer Please use the link to subscribe with the discount: https://app.engagebay.com/signup?coupon=hLLsOiJz Claim Offer EngageBay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,912) [ Compare Now ](https://www.g2.com/compare/engagebay-vs-hubspot-marketing-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-engagebay) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image") Agile CRM 4/5(368) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-engagebay) ##### ##### EngageBay Features Platform Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Reporting & Analytics Reporting Dashboards Basic Reporting [ View More Features ](https://www.g2.com/products/engagebay/features) ## Top-Rated Alternatives [ ![Agile CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agile CRM") Agile CRM 4/5(368) ](https://www.g2.com/products/agile-crm/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/engagebay/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Email Tracking](https://www.g2.com/categories/email-tracking)[Online Form Builder](https://www.g2.com/categories/online-form-builder) [CRM](https://www.g2.com/categories/crm)[Email Tracking](https://www.g2.com/categories/email-tracking)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Live Chat](https://www.g2.com/categories/live-chat)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Help Desk](https://www.g2.com/categories/help-desk)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Landing Page Builders](https://www.g2.com/categories/landing-page-builders)[A/B Testing](https://www.g2.com/categories/a-b-testing-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What cloud-based 3D rendering services work best for teams collaborating on large CAD models where local hardware is not powerful enough to handle the workload?](https://www.g2.com/discussions/what-cloud-based-3d-rendering-services-work-best-for-teams-collaborating-on-large-cad-models-where-local-hardware-is-not-powerful-enough-to-handle-the-workload)[Is a dedicated yard management system worth the investment for a mid-size warehouse?](https://www.g2.com/discussions/is-a-dedicated-yard-management-system-worth-the-investment-for-a-mid-size-warehouse)[Autodesk Forma vs Procore: which has stronger predictive analytics for construction project management?](https://www.g2.com/discussions/autodesk-forma-vs-procore-which-has-stronger-predictive-analytics-for-construction-project-management) [What are the best audio engine platforms featuring robust reporting, analytics, and real-time visibility into operations?](https://www.g2.com/discussions/what-are-the-best-audio-engine-platforms-featuring-robust-reporting-analytics-and-real-time-visibility-into-operations)[What legal billing software is best for remote law practices?](https://www.g2.com/discussions/what-legal-billing-software-is-best-for-remote-law-practices)[Pros and Cons Details](https://www.g2.com/products/engagebay/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)