Ender Turing
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Ender Turing
By Ender Turing
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4.8 out of 5 stars
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Ender Turing Reviews & Product Details - Page 4

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Ender Turing Overview

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What is Ender Turing?

Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender Turing leads your sales and customer care teams to higher revenue and better customer service.

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Product Description

Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender Turing leads your sales and customer care teams to higher revenue and better customer service.

Seller Details
Seller
Ender Turing
Year Founded
2018
HQ Location
Tallinn, Harjumaa
Twitter
@EnderTuring
76 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Description

Ender Turing is a technology-driven company specializing in artificial intelligence and machine learning solutions. Their offerings include advanced data analytics, AI-driven automation, and custom software development tailored to enhance business efficiency and innovation. Through their expertise, Ender Turing aims to empower organizations to leverage technology for improved decision-making and operational excellence. For more information, visit their website at [enderturing.com](https://enderturing.com).

Olena i.
OI
Overview Provided by:
Olena iosifova
CEO at Ender Turing | Revenue and Customer Care teams Performance Intelligence | Ex Professional Skydiver

Recent Ender Turing Reviews

Katarína H.
KH
Katarína H.Small-Business (50 or fewer emp.)
4.5 out of 5
""the future for call centers""
an overview of the quality of the agents' calls, a great tool for coaching, training, catching any shortcomings in the agents in time
Read more
EG
Eva G.Small-Business (50 or fewer emp.)
4.0 out of 5
"A great tool for improving the quality of the customer experience"
It is a very user-friendly tool for monitoring and improving the quality of communication in the call centre. I appreciate the possibility to conne...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Works great"
The system is selfexplenatory Fast customer assistance when it is needed I like that they added christmas decorations that you are able to turn o...
Read more
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32 Ender Turing Reviews

4.8 out of 5
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32 Ender Turing Reviews
4.8 out of 5
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Ender Turing Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Влад .
В
Аналитик
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ender Turing?

The most which i like is opportunity to work with big data. I can see information about thousands conversation for very small time.

Its cool.

From operators side the best is opportunities to see their mistakes in EACH of calls/chats. Review collected by and hosted on G2.com.

What do you dislike about Ender Turing?

Sometimes we have problem with information updates. I'm not sure that is connected with ET' side.

Separately, we have some trouvle in recognition but its more about bad sounds from client. Review collected by and hosted on G2.com.

What problems is Ender Turing solving and how is that benefiting you?

Access to diferent data without serious efforts; comfortable place to work between operator and supervisor; find and perform mistakes. Review collected by and hosted on G2.com.

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Кирилл .
К
Офис-менеджер
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ender Turing?

I responsible for SME support, this decision help me to work with team.

First thing first this is the best instrumet to coaching operators. From ET i can estimate calls allmost imidietly. Even more. AI of Ender Turing can make it without my joining.

Other good side of ET is excellent instrumet to collect and analyze information about calls, operators, client requests and etc. Review collected by and hosted on G2.com.

What do you dislike about Ender Turing?

I work with this system only a couple of weeks, but no problem by the time. Review collected by and hosted on G2.com.

What problems is Ender Turing solving and how is that benefiting you?

Controling, coaching, colecting data, preparing reports and etc. Review collected by and hosted on G2.com.

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Ender Turing