--- title: ARMS Reviews meta_title: 'ARMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ARMS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3 scale: '5' date_modified: '2025-10-31' parent_category: name: Law Enforcement url: https://www.g2.com/categories/law-enforcement --- # ARMS Reviews **Vendor:** ARMS USA **Category:** [Police Records Management System (RMS)](https://www.g2.com/categories/police-records-management-system-rms) **Average Rating:** 4.7/5.0 **Total Reviews:** 3 ## About ARMS ARMS is the premier CAD and RMS solution for public safety agencies – a fully integrated Information Management System offering you the latest technology and the most feature rich applications since 1988. Over the years, ARMS has evolved as the needs of our customers have evolved, resulting in a user-friendly set of modules and features for your agency in the office and in the field. ## ARMS Reviews ### 1. Best tool in policing. **Rating:** 5.0/5.0 stars **Reviewed by:** Angelica M. | Sergent, Law Enforcement, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about ARMS?** It ease everyday work making it efficient and effective. **What do you dislike about ARMS?** So far no dislike for this particular tool.It's the best. **Recommendations to others considering ARMS:** It is the best tool to help in everyday policing routines. **What problems is ARMS solving and how is that benefiting you?** I'm using it to solve public safety operations. ### 2. Have used ARMS CAD for years & nice updates in recent years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2017 **What do you like best about ARMS?** It is very easy to use for most of its features. The options for inputting data are very simple. The program has many default crimes already available, but admin users can add more based on local jurisdiction. There are numerous drop down boxes that are easy to understand. It is also a very stable program. I don't recall it ever crashing while I'm using it. **What do you dislike about ARMS?** The dispatch features are more complicated compared to earlier versions. It takes longer to train new dispatchers because of this. **Recommendations to others considering ARMS:** If the software doesn't have a feature you need, contact the ARMS people, and ask if it can be added. They might surprise you. We asked about modifying the program and they were able to change a few things for us. It never hurts to ask! **What problems is ARMS solving and how is that benefiting you?** This program handles all of our departments needs. We use it for all police report writing and dispatching. There are thousands of individuals entered into the Master Name file of the program, which makes it a lot easier to enter them into future reports. The fleet management section is very useful for mileage, fuel consumption, and vehicle maintenance records. There are sections for property/evidence inventory, Clery Act statistics, suspect vehicle information, etc. If it has to deal with police work, there's a section in the program for it. ### 3. ARMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2016 **What do you like best about ARMS?** I use this program as a dispatcher. It is really user friendly, and easy to use! Not a lot of training needed to be able to navigate the system on your own. Used for CAD, officer reports, uploading citations and personal information of individuals officers get out with. Very versatile. **What do you dislike about ARMS?** So far, I don't think there is really anything that I dislike about this system. As stated before it is very user friendly. Just fill in the blanks, and go! One issue might be that if an officer changes last names, it changes all of their previous calls and reports to their new name, instead of keeping the old name. There could be some easier ways to find previous calls, especially if the person searching doesn't know an exact date, cad number, or report number. It is somewhat difficult to just search by date and scroll through. **Recommendations to others considering ARMS:** It is a great system! **What problems is ARMS solving and how is that benefiting you?** Not solving any business problems necessarily. It is very beneficial system that dispatchers, officers, and administration can all use. We don't have to have several data bases. - [View ARMS pricing details and edition comparison](https://www.g2.com/products/end2end-arms/reviews?open_modal_url=%2Fproducts%2Fend2end-arms%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fend2end-arms%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+13%3A32%3A19+-0500&secure%5Bsession_id%5D=8e73aecd-775b-4db2-a789-493c8a9377fc&secure%5Btoken%5D=88062618da7725de2398ffed686bded1ce9a595bda34b889599ea969125bee10&format=llm_user) ## ARMS Features **Additional Functionality** - Activity Dashboard - Reporting & Statistics - Internal Affairs Administration - Field Reporting - Summary Reports - Data Visualization - Court Management Integration - Dispatch Management - Scheduling - Real-Time Updates - Communication Management - Case Management - Data Import/Export - For Law Enforcement Agencies - Alerts/Notifications - Automated Scheduling - Customizable Reports - Criminal Database - Access Controls/Permissions - Employee Database - Incident Mapping - Audit Trail - AI Copilot - Crime Scene Management - Generative AI - Monitoring - Customizable Fields - Evidence Management - API - Third-Party Integrations - Document Storage - Records Management - Status Tracking - Task Management - Investigation Management - Geographic Maps **Report Writing** - Procedural Reports - Use of Force Reports - Vehicle & Traffic Reporting - Mobile Reporting - Report Attachments - Compliance - Code Configuration - Customizable Reports **Case Management** - Task Assignment - Activity Audit - Master Entity Sync **Evidence Management** - Barcode Filing - Inventory Management - Incident Management - Audit Management - Workflow Management - Case Management - Contact Management - Records Management - Inspection Management - Task Management - Data Management **Booking & Jailing** - Intake - Cell Tracking - Status Tracking **Data Reports** - Custom Reporting - Report Templates **Personnel Management** - Employee Files **Integrations** - CAD - Evidence Management - Compliance Management - Intake Management - Document Management **Additional Functionality** - Generative AI - Data Import/Export - Customizable Forms - Alerts/Notifications - Search/Filter - Data Visualization - Multi-Location - Case Notes - Corrective and Preventive Actions (CAPA) - Mobile Access - Single Sign On - Reminders - Subject Profiles - API - Audit Trail - Configurable Workflow - eDiscovery - Risk Assessment - Reporting & Statistics - Activity Dashboard - Third-Party Integrations - AI Copilot ## Top ARMS Alternatives - [vRMS](https://www.g2.com/products/versaterm-vrms/reviews) - 3.2/5.0 (3 reviews) - [CrimeStar RMS](https://www.g2.com/products/crimestar-rms/reviews) - 5.0/5.0 (1 reviews) - [CIS Records Management System](https://www.g2.com/products/cis-records-management-system/reviews) - 3.2/5.0 (3 reviews)