![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 12/3/2020 More Options - "Has potential but inexusable problems" 1.5/5 What do you like best about Embrace? Many of the data fields are organized and labeled as expected. It's easy to click and scroll between sections in the same document. Word, name and phase prediction based on previous use is very helpful when accurate. As a school psychologist who writes 10-20 page reports, the evaluation report format prompting input in very short sections, or evaluation components, makes writing the report less daunting, and suggests logical starting/stopping points as you are working through a report (great for those of us prone to hyperfocus or have a hard time stopping 'in the middle' of something). Review collected by and hosted on G2.com. What do you dislike about Embrace? Where do I start? Full disclosure: I am here reviewing Embrace fresh from an 'incident' that is going to cost me a good hour of my life. I was finalizing the longest section of a report, which described and analyzed a particular student's performance in a subject area. Somehow, I accidentally deleted the ENTIRE SECTION. I have no idea which unfortunate sequence of keys I inadvertently struck to cause such an unwelcome event, but do you think Embrace could have asked: 'Are you sure you want to delete this section?', considering the fact that there is NO UNDO button. You read that correctly. In Embrace, you are expected to be perfect. You may not make mistakes, big, little or otherwise, or you will pay. With your time, with your energy, with your heart; with your tears. You may not click UNDO. There is no UNDO in Embrace. This is not by any stretch the only issue with Embrace, not by a long shot- but it's all I have in me after what I have just been through. My intent is that you directors of special education, of technology, or whomever else might be considering purchasing Embrace right now, might give pause. Perhaps you could dangle your not-yet-signed contract to the Embrace powers that be, demanding that the above described and other Embrace idiocies might be fixed before you strike your deal. Your district psychologists, nurses, physical and occupational therapists, and IEP writers will thank you, from the bottoms of their collective hearts. Review collected by and hosted on G2.com. What problems is Embrace solving and how is that benefiting you? When everything goes smoothly, and you are able to put aside the many problems with the wording and format of the require forms, the long reports that I write as a major component of my position can be more efficiently completed and less daunting to start. Review collected by and hosted on G2.com. Show More Response from Joe Koenig of Embrace [Editedit](https://www.g2.com/survey_responses/embrace-review-4504639/official_response/edit) Thank you for your feedback. We value all input and appreciate the time you have taken to put these frustrations into writing. We are truly sorry to hear about your experience, as we understand how time consuming it is for a school psychologist to write evaluation reports and how busy all school psychologists are these days. While there is not an undo button in Embrace®, there is autosave, which happens roughly every two minutes, and we do keep logs of actions, as well as a document history, which contains each autosave. Our customer service agents are able to access this information, and can typically restore the information within a few minutes, if a situation like this occurs. Customer service agents are available from 7:30am - 6:30pm CST and typically answer the phone on the first or second ring, respond to chats within one minute, and respond to e-mails within twenty minutes. Please do not hesitate to reach out to them at any time. Current UserValidated ReviewerSource: Organic See what 27 reviewers think of Embrace 4.4 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/embrace/reviews)