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142 EmbedSocial Reviews
Overall Review Sentiment for EmbedSocial
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Over the past year, I have had the pleasure of using EmbedSocial's platform for my business needs. From the very beginning, Alex has been an integral part of this journey, providing not just a service but a truly personalized experience.
Professionalism and Expertise: Alex's deep understanding of the EmbedSocial platform and its capabilities has been evident in every interaction. He is not only knowledgeable but also incredibly patient and attentive to details. Whether I was encountering a complex issue or needed advice on best practices, Alex was there to guide me through every step with clarity and professionalism.
Reliability and Support: What sets Alex apart is his unwavering commitment to customer support. No matter the query or the time, he has been consistently available, offering solutions and ensuring that I could leverage the full potential of the EmbedSocial platform. His dedication to my success was clear, making me feel like a valued client rather than just another user.
Impact on Business: With Alex's assistance and the EmbedSocial platform, I have significantly improved my engagement with clients. The tools and features have allowed me to showcase real customer testimonials and reviews seamlessly, enhancing trust and credibility among my client base. The intuitive nature of the platform, coupled with Alex's expert guidance, has resulted in a noticeable boost in client satisfaction and business growth.
In conclusion, I wholeheartedly recommend Alex and the EmbedSocial platform to any business looking to enhance their customer engagement and trust. The combination of a powerful platform and exceptional individual support from Alex has made all the difference. Thank you, Alex, for your outstanding service and dedication! Review collected by and hosted on G2.com.
It takes time to understand how to properly operationalise the platform. Review collected by and hosted on G2.com.
Very easy to configure, style and integrate with the website. We have so far set up 2 feeds with ease and plan to add more. The customer service has been very helpful and are very quick to respond. Review collected by and hosted on G2.com.
We haven't come across any negatives yet. Review collected by and hosted on G2.com.
First things first, the team is very caring and approachable. You can address with any issue, and they will do their best to help you out. We faced some issues trying to log in and access the functionality we required, and Alex from the support team could provide us with critical settings we needed.
Widgets are user-friendly and easy-to-embed. A true 5-minute integration. Review collected by and hosted on G2.com.
We had some tech issues while logging in, but the team assisted us in this matter. Review collected by and hosted on G2.com.
Alex and the Team went above and beyond to get my website set up. I run Amp on both the mobile and the web side which does not allow any sort of js code in the body. They found a way to run it only in the header so that I could still get the review rich snippet underneath my search result on Google. Thanks again! Review collected by and hosted on G2.com.
The was nothing that I dislikes about ER Review collected by and hosted on G2.com.
Some of the best customer support I've ever experienced. Easy to implement on our websites. Easy to monitor our review sources. For the most part, it is a "set it and forget it" tool. The reviews populate automatically within your widget as they come in from various sources. Review collected by and hosted on G2.com.
There really aren't any downsides that I can tell, other than having a limited amount of review sources. We could pay for more if we needed them, though. Review collected by and hosted on G2.com.
Their interface is super easy to use and it was so easy to learn and loop in other parts of the team to have them use it as well. Implementation to our site was fairly straightforward and any issues we ran into the support team helped us work through it. Review collected by and hosted on G2.com.
Although the time differences makes it hard to get immediate support they always respond as soon as they are available and this is the only negative point that we can work with since they always able to answer. Review collected by and hosted on G2.com.
I loved how easy it was to use, and then, I received an email where I was asked if the company could help me make it better. It is an awesome service Review collected by and hosted on G2.com.
So far I see no downsides, and the service is so easy to use and is wonderful Review collected by and hosted on G2.com.
