--- title: eMaint Reviews meta\_title: 'eMaint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 292 reviews by the users' company size, role or industry to find out how eMaint works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 292 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### eMaint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of eMaint, appreciating its intuitive navigation and user-friendly interface. [(18 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666416&qs=pros-and-cons#reviews) Users favor the **customizability** of eMaint, enhancing insights into maintenance and production operations effectively. [(17 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666409&qs=pros-and-cons#reviews) Users value the **customization options** in eMaint, enabling tailored solutions for improved maintenance and production insights. [(17 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666273&qs=pros-and-cons#reviews) Users value the **centralized data management** of eMaint, enhancing asset tracking and simplifying maintenance operations effectively. [(15 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665957&qs=pros-and-cons#reviews) Users value the **centralized work order management** in eMaint, enhancing functionality, visibility, and resource allocation. [(15 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665773&qs=pros-and-cons#reviews) Users note **feature limitations** in eMaint, as some desired functionalities are outdated or not yet available. [(11 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956888&qs=pros-and-cons#reviews) Users note the **limited features** of eMaint, particularly in form development and configurable field constraints. [(10 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956931&qs=pros-and-cons#reviews) Users find the **complexity** of eMaint's interface and features challenging, hindering ease of use and learning. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665762&qs=pros-and-cons#reviews) Users find **missing features** in eMaint, including limited forms, configurable fields, and outdated function editor accessibility. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666393&qs=pros-and-cons#reviews) Users find **poor reporting** capabilities in eMaint, as output formats are limited and lack necessary upgrades. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956899&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of eMaint ##### 1. Ease of Use Users praise the **ease of use** of eMaint, appreciating its intuitive navigation and user-friendly interface. [ See 18 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666416&qs=pros-and-cons#reviews) See Related User Reviews LT Lisa T. Mid-Market (51-1000 emp.) 5.0/5 "eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!" What do you like about eMaint? eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and ho ![Adrian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian L.") AL Adrian L. Mid-Market (51-1000 emp.) 4.0/5 "Balancing Strengths and Opportunities in eMaint X5" What do you like about eMaint? eMaint has a strong foundation of essential skills, particularly its calendar-based preventive maintenance practices. When its working, it is a great ##### 2. Customizability Users favor the **customizability** of eMaint, enhancing insights into maintenance and production operations effectively. [ See 17 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666409&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you like about eMaint? The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th ##### 3. Customization Users value the **customization options** in eMaint, enabling tailored solutions for improved maintenance and production insights. [ See 17 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you like about eMaint? The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th ##### 4. Data Management Users value the **centralized data management** of eMaint, enhancing asset tracking and simplifying maintenance operations effectively. [ See 15 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665957&qs=pros-and-cons#reviews) See Related User Reviews ![Aron Ingi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aron Ingi G.") AG Aron Ingi G. Mid-Market (51-1000 emp.) 5.0/5 "Great solution for maintenance management" What do you like about eMaint? Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great experience" What do you like about eMaint? It helps to improve the global view for machinery and equipment, and its runtime for an scheduled maintenance. Its compability with telemetry helps th ##### 5. Work Orders Users value the **centralized work order management** in eMaint, enhancing functionality, visibility, and resource allocation. [ See 15 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665773&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Aron Ingi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aron Ingi G.") AG Aron Ingi G. Mid-Market (51-1000 emp.) 5.0/5 "Great solution for maintenance management" What do you like about eMaint? Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app. ### 5 Cons or Disadvantages of eMaint ##### 1. Feature Limitations Users note **feature limitations** in eMaint, as some desired functionalities are outdated or not yet available. [ See 11 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956888&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w NS Nikki S. Enterprise (\> 1000 emp.) 4.5/5 "X5 and the great things it can do for your team" What do you dislike about eMaint? there are some features that we had in X4 that we don't have in X5 but from what I understand they are working on that ##### 2. Limited Features Users note the **limited features** of eMaint, particularly in form development and configurable field constraints. [ See 10 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956931&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "My eMaint comparison after 3 yrs using it." What do you dislike about eMaint? the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 3. Complexity Users find the **complexity** of eMaint's interface and features challenging, hindering ease of use and learning. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665762&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you dislike about eMaint? The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 4. Missing Features Users find **missing features** in eMaint, including limited forms, configurable fields, and outdated function editor accessibility. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666393&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "My eMaint comparison after 3 yrs using it." What do you dislike about eMaint? the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 5. Poor Reporting Users find **poor reporting** capabilities in eMaint, as output formats are limited and lack necessary upgrades. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956899&qs=pros-and-cons#reviews) See Related User Reviews LT Lisa T. Mid-Market (51-1000 emp.) 5.0/5 "eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!" What do you dislike about eMaint? The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you dislike about eMaint? The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 6/1/2026 "User-Friendly CMMS with Excellent Fluke Support" 4.5/5 What do you like best about eMaint? I like eMaint's user friendly approach to CMMS, which makes the entire program easy to implement and maintain when knowledgeable employees are present. Support is also a very important feature that the Fluke team seems to excel at. Review collected by and hosted on G2.com. What do you dislike about eMaint? The least helpful thing about eMaint is how expensive it can get, especially when the license costs start to add up. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? The biggest benefit of eMaint is the ability to track work requests, orders, history, and machine information. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12899189/official_response/edit) Thanks for the thoughtful feedback—we’re glad to hear the platform has been easy to implement and manage for your team. It’s great to know our support team has also been a strong partner along the way. We understand that cost is an important factor, especially as teams scale. Many customers find value in tailoring their setup to fit their needs, and our team is always available to help ensure you’re getting the most out of your investment. Appreciate you highlighting the visibility you’ve gained across work requests, asset history, and equipment data—that’s exactly where teams start to see real impact. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chase H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chase H.") CH Chase H. Maintenance planner Mid-Market (51-1000 emp.) 3/9/2026 "VMC from Stone Age to New Age" 5/5 What do you like best about eMaint? Logging data has been the most helpful for our application. We have had years of experience and knowledge that is leaving our industry and Emaint has given us a memory of all this knowledge to keep track of Review collected by and hosted on G2.com. What do you dislike about eMaint? The hardest thing is the software on the mobile form bugging out at times and will glitch and not work. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Emaint is allowing us to document and very quickly have data and information in the palm of our hands Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12454883/official_response/edit) Thank you for sharing your experience with us! We’re really glad to hear that eMaint has helped you capture and preserve valuable knowledge from years of experience in your industry. Having that historical insight documented and easily accessible is exactly what we strive to support, so it’s great to hear it’s making a real difference for your team. I’m sorry to hear you’ve run into occasional issues with the mobile app glitching. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. Our team continues to refine and strengthen the mobile experience, and your feedback helps us prioritize improvements. We’re happy eMaint is giving you quick access to the data and information you need — right at your fingertips. Thanks again for taking the time to leave this review and for being part of the eMaint community. If there’s ever anything more we can do to help, we’re here for you. Current UserValidated ReviewerIncentivizedSource: Seller invite JS Jennifer S. Inventory Control Mid-Market (51-1000 emp.) 6/17/2026 "All-in-One Reporting, Though Screen Transitions Could Be Smoother" 3.5/5 What do you like best about eMaint? Everything in one place and easy to report. Review collected by and hosted on G2.com. What do you dislike about eMaint? Some transitions from one screen to the next is not an easy transition. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Everything housed in one spot. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12972552/official_response/edit) Thank you for your feedback! We're happy to hear that having everything centralized and accessible for reporting has been valuable to your team. We appreciate your comments on navigation and screen transitions, and thank you for taking the time to share your experience with eMaint. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 7/7/2026 "A good Upgrade Over Our Previous Maintenance System" 4.5/5 What do you like best about eMaint? It offers a greater number of features compared with our previous maintenance web system. Review collected by and hosted on G2.com. What do you dislike about eMaint? Would have preferred the option to still be able to add comments after the work order is closed. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? It solves the need for centralized monitoring. Easy to attach image and files in requests. Asset management has more options. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AF Adam F. Senior Plant Operator Small-Business (50 or fewer emp.) 3/11/2026 "Very Useful for Asset Tracking and Maintenance Planning" 4.5/5 What do you like best about eMaint? Very useful for tracking assets, recording maintenance activities, and preparing for upcoming work in the plants that I assist with. Review collected by and hosted on G2.com. What do you dislike about eMaint? The workflows and reporting can feel complex, but that’s more of a skill issue on my part. The customer service team has been very helpful in bridging the gap in my missing knowledge. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Emaint helps reinforce the importance of preventive maintenance so equipment can keep functioning for as long as possible. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12466423/official_response/edit) Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint has been so helpful for tracking assets, documenting maintenance activities, and preparing for upcoming work across your plants. Knowing the system supports your planning efforts means a lot to us. We also appreciate your honesty about workflows and reporting feeling complex at times. These areas can take practice, and we’re glad to hear our customer service team has been able to help you fill in the gaps and build confidence along the way. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is reinforcing preventive maintenance and helping your equipment stay reliable for the long run! Current UserValidated ReviewerIncentivizedSource: Seller invite JR Jeremiah R. Facilities maintenance supervisor Small-Business (50 or fewer emp.) 8/3/2026 "Facilities maintenance supervisor" 5/5 What do you like best about eMaint? Work order tracking. Inventory control. Ease of use. Review collected by and hosted on G2.com. What do you dislike about eMaint? Pricing is high. The integration will be lengthy from X4 to X5 Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Real time inventory of consumable PM parts will reduce downtime and allow a proactive restocking of inventory Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Roland F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roland F.") RF Roland F. Industrial Engineer Enterprise (\> 1000 emp.) 10/9/2025 "It is very good software for maintenance and also other areas." 5/5 What do you like best about eMaint? We have been using eMaint CMMS for some time and are completely satisfied. The software is extremely user-friendly and offers a clear, intuitive interface that is easy to understand even for new users. Particularly noteworthy is the flexibility in customizing workflows and forms – this allows the system to be optimally tailored to our operational requirements. The functions for maintenance planning, asset management, and report generation are powerful and help us efficiently manage and document our maintenance processes. The support is also excellent: inquiries are answered quickly and competently. Overall, eMaint is a reliable, versatile, and modern CMMS that has exceeded our expectations. Highly recommended! Review collected by and hosted on G2.com. What do you dislike about eMaint? So far, not much comes to mind. Here and there, there are still some comprehension issues, but nothing special. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? To build an efficient maintenance system, the old installed tools were not powerful enough. With eMaint, we have now elevated full capacity and information management to a new level. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-11787304/official_response/edit) We are delighted to hear that eMaint CMMS has been a reliable and versatile solution for your maintenance processes. Thank you for highlighting the user-friendly interface, customization options, and powerful functions. We appreciate your recommendation and are dedicated to providing exceptional support. Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated CH Chris H. Mid-Market (51-1000 emp.) 3/11/2026 "Effortless Setup, Essential for Daily Operations" 5/5 What do you like best about eMaint? I like the simplicity of setting up eMaint CMMS. I was new to the system about a year ago, and within an hour of poking around, I was able to start creating new assets and PMs. This ease of use allows me to spend less time in the system and more time managing employees. The support team is great, and the system is very intuitive. The reminders for scheduled services like weekly, daily, and monthly PMs are great for us. Review collected by and hosted on G2.com. What do you dislike about eMaint? Nothing Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? I use eMaint CMMS to track job tickets and streamline daily job reporting and PM services, eliminating time spent creating programs and relaying equipment issue reports. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12466678/official_response/edit) Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how quickly you were able to get up and running with eMaint and that the system’s intuitive design has helped you spend more time leading your team and less time on setup. We’re also glad the reminders for weekly, daily, and monthly PMs have been a reliable support for your workflow. We appreciate your positive note about our support team as well — it means a lot to hear their help has made a difference. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is helping you streamline job tickets, daily reporting, and PM services, and we’re here anytime you need us! Validated ReviewerIncentivizedSource: Seller invite HD Heather D. Maintenance Coordinator Lead Enterprise (\> 1000 emp.) 3/10/2026 "User-Friendly Navigation and Outstanding Support Tools" 5/5 What do you like best about eMaint? eMaint is very user friendly for coordinators, supervisors, and management positions. It can easily be navigated and if there is ever confusion or question, the support lookup is such a useful and outstanding tool! Review collected by and hosted on G2.com. What do you dislike about eMaint? Tech’s see the most issue and complain of the system not being user friendly. This is also more dramatic, as it’s a change, and a permanent document that tracks their work and time. Something individuals feel is an attack on them and don’t understand it’s to track asset costs and health. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Missing or overlooking pm’s. We are able to look more on the predictive side and remain on top of the preventative. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12460727/official_response/edit) Thank you so much for taking the time to share your experience with eMaint. We truly appreciate hearing that the system is user‑friendly for coordinators, supervisors, and managers, and that our support resources have been a helpful part of your workflow. It means a lot to know the platform is easy to navigate and that the lookup tools add value when questions come up. We’re also grateful for your honest insight about the challenges some technicians are experiencing. We understand that adopting a new system — especially one that tracks work and time — can feel like a big shift. Your feedback helps us better support teams during that adjustment period, and we’ll continue working to ensure the experience feels more intuitive for every role. Thank you again for sharing such thoughtful comments. We’re glad to be part of your maintenance journey, and we’re always here to help however we can. Validated ReviewerIncentivizedSource: Seller invite ![Alex R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex R.") AR Alex R. Manufacturing System Engineer Mid-Market (51-1000 emp.) 3/11/2026 "Reliable Data Collection, Even with Imperfect Inputs" 4/5 What do you like best about eMaint? The data collection even when the inputs are not great (so long as you know you deficiencies and roughly how they are deficient). Also the live chat customer service staff (X4) Review collected by and hosted on G2.com. What do you dislike about eMaint? Difficulty and time in validating user inputs or records. It would be great to ease asset creation from vendor information including asset information, PMs, and parts lists. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Some of the AI features will help technicians reference manuals. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12464691/official_response/edit) Thank you for sharing your experience with eMaint CMMS! We’re glad to hear that the platform is helping capture reliable data even when inputs aren’t perfect, and that our live chat support team in X4 has been a valuable resource. We appreciate your feedback around the time and effort required to validate user inputs and asset records. Your suggestion about simplifying asset creation from vendor-provided information — including asset details, PMs, and parts lists — is especially helpful, and feedback like this plays an important role in shaping future enhancements. It’s also great to hear that the AI features are helping technicians reference manuals more easily. Thanks again for taking the time to leave a review and share your insights with us. 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