What stands out most about Eltropy is its focus on secure and seamless communication

Personalizedservice is best part of it Review collected by and hosted on G2.com.

None it's a great tool and no such feature that is disliked Review collected by and hosted on G2.com.

I have been using it for a year now and one thing which is great is that it is easy to use. it has made it easy for me to handle and view the customer data. I spoke the customer service once and they were prompt and professional Review collected by and hosted on G2.com.

I will like to see more options to integrate it better with other softwares. Review collected by and hosted on G2.com.

The use of Eltropy, on the other hand, has been helpful in the aspect of client direct communication. The ability to text back and forth through their phone is still private and extremely helpful for clients as well as our staff. Review collected by and hosted on G2.com.

Eltropy does not the capabilities to support group conversations. This is a drawback to the team in our case because we often work on a project with more than one client, or respond to queries in a group. Review collected by and hosted on G2.com.

In my work, Eltropy revolutionized how I interact with clients. By ensuring that the two-way texting utilizes the familiar medium that is the phone, respondents’ participation rates have been significantly improved. Review collected by and hosted on G2.com.

I can’t see which of my clients engaged with links placed within messages or evaluate such statistics in the future. Lacking such knowledge, it is challenging to evaluate the effectiveness of my communications. Review collected by and hosted on G2.com.

Eltropy is very user friendly tool which helps make communication very much smooth and saves lot of our time. Review collected by and hosted on G2.com.

Sometime it encounter glitches or slow performance , which provides negative communication experience. Review collected by and hosted on G2.com.

Eltropy has a central position in adhering our entire customer support team. We can wok together, on cases, we can also exchange notes without constraint and we will be sure to be on the same level. Due to the fact on internal communication has got better. Review collected by and hosted on G2.com.

Eltropy presents limited possibilities for modifications that concern workflows. On the other hand, it has not only predesigned some templates, but also it is difficult to adjust them to our exact purposes. This might cause a need of correcting our production, which could result in some inefficiencies at some point. Review collected by and hosted on G2.com.

Its main feature is its multi channel communication handling Review collected by and hosted on G2.com.

Its hard to learn for new user need experts Review collected by and hosted on G2.com.

Lexop has been a great platform we introduced to our workplace. It has helped us stay more efficient with contacting our cliens and able to send out our campaigns with ease.Integrating the platform was super simple with the help of their friendly team. Review collected by and hosted on G2.com.

The only area of improvement would be the abillity to customize your experience yourself and not have to go through with their team in order to make changes. Review collected by and hosted on G2.com.

The upside to using LEXOP is the amount of payment it drives in. If customers don't actually use the payment portal provided, the reminder its self drives in the payment from the tradional payment method. Review collected by and hosted on G2.com.

The only downsides discovered using LEXOP are already on the company roadmap to adress or have been adressed to our satisfaction. Review collected by and hosted on G2.com.

The entire system is very user friendly, onboarding experience was top notch and the customer support is very diligent. Review collected by and hosted on G2.com.

Nothing major so far everything is great Review collected by and hosted on G2.com.