ELMA365 Pros and Cons

Carrying out business processes in the system is simple and enjoyable. Integration of the existing business processes with the system was uncomplicated, it didn’t take a lot of effort or time. ELMA allows running any kind of business, providing its users with a convenient low-code designer, a mobile app, and helpful and timely customer support. Review collected by and hosted on G2.com.

The system still feels slow. Both desktop and mobile applications load bit by bit, and completion of some operations might take a long time. Sometimes I feel that the system falls short of functionality. I’d like to have a possibility to create an additional CRM application to accelerate the process of working with customers. Moreover, the system updates carried out on working days sometimes disrupt our workflow. Review collected by and hosted on G2.com.

There are several reasons why our developers are keen on ELMA365. They like the Typescript language that is used to create scripts, as it provides for type safety. The product also ensures an error-free document management and API with rich opportunities.

Our implementation teams usually consist of 3-5 analysts and only one developer. That is exactly why ELMA365 is loved by our managers – work of programmers might be quite expensive. In the past, when we used other software, proportions were the opposite. Review collected by and hosted on G2.com.

Ideal software doesn’t exist, and ELMA has some minor disadvantages as well. There’s a number of features we would like to be added to the system. We are looking forward for appearance of DMN in the product. DMN could help us facilitate business processes of our clients. Review collected by and hosted on G2.com.

As for me, I like how the debugging process was set up in the system. There is no need for business analysts to distract their colleagues, use several profiles, or stop the application operation, as they can test business processes of any complexity themselves. With the help of debugging you can see how the automated processes will be seen in the system, what messages and notifications business users might receive, and how they will use the interface. You can debug in a single browser window and under a single user account, and even when other users are actively working in the system. With the debugging process you can set up the system faster, which is why ELMA is better than other similar software. Review collected by and hosted on G2.com.

In order to reach a bigger number of clients I would like to supplement the system and add a pipeline module. While DMN allows increasing the quality and speed of implementation for bigger companies, the project pipeline designed for organization and optimization of workflow of different projects is perfect for smaller companies. Review collected by and hosted on G2.com.

As the chief of the IT department, I am extremely concerned about the technical features of the system, I talk about a speed of deployment and stable performance. Well, ELMA has it all. I need to be honest, this product isn’t easy to use, but this is a dark feature of all solutions for modeling business processes and the main problem is that you must clearly understand what and why you are modeling. Once you manage to get it clear, ELMA will be able to provide you with a complete toolkit for digitalizing your business. For example, our business analysts noted the high speed of implementation of the company's electronic document management system, reliable storage of documents and fast and convenient modeling of business processes on the fly. Powerful directory system with which you can just work miracles. Since ELMA is a powerful combine, you can use all possible extensions that you find in Elma-store or even develop your own solutions. Review collected by and hosted on G2.com.

It's pretty interesting that the strongest side of the system is its most vulnerable point, ELMA can offer the crazy opportunities for digitalization and integration, but out of the box everything seems too empty and can be unfriendly for the user. However, a proper preparation for deployment and the correct transfer of your existing business data to the system can smooth this difficult moment out. Review collected by and hosted on G2.com.

The Head of Design:

As a person that understands design, I especially appreciate a user-friendly and pleasant interface! I supervise a team of designers that works on numerous tasks from different departments. Before ELMA, I used to assign tasks orally. I would often struggle to remember who works on which tasks, so I regularly asked my team about projects they were working on and their stages. Thus, the main advantage of the system is the opportunity to assign and reassign tasks, track their statuses of completion. I can have a look at the working process of the department and there is no need to distract my team from the working process. Another important advantage is the ability to carry out all business processes in a single system. What I mean is that you can do everything in the system – from understanding tasks of your department to drawing up or approving leave applications. IT solutions are developing rapidly, and many companies use several systems for various tasks. In our company this process is streamlined, all the processes are managed in ELMA 365. Review collected by and hosted on G2.com.

Usually, there is a constant tension to fix and improve something, but I can`t think of any considerable drawbacks of ELMA 365. Probably, the most challenging thing is to settle into the habit of working with the system daily, but this can be easily changed. Review collected by and hosted on G2.com.

Accountant:

The main advantage is the change from documentation workflow through emails and messengers to the unified system, where all invoices and contracts can be systemized and approved. Additionally, there is a mobile app that helps to solve work-related tasks quickly and from anywhere. Most tasks connected with leaves are also solved by the system. You don`t need to remind your employees about writing leave applications – ELMA does it for you. Moreover, the system notifies you if there are any additional documents needed from your side to finalize the process. The speed of the application is another aspect that is worth paying attention to. Not many special accounting applications operate fast enough, but ELMA does. Review collected by and hosted on G2.com.

We would like to integrate ELMA with some other specialized systems. Maybe there is a possibility for this, but we aren`t there yet. Review collected by and hosted on G2.com.

ELMA 365 has a great number of different modules, which allows to carry out most processes of the company in one place, and creates a comfortable environment for colleagues. For example, we don`t need numerous CRM/BPM systems to get in touch with administrative personal from different departments Review collected by and hosted on G2.com.

During the implementation of the system we didn`t encounter any disadvantages that interfere with the working process. There are a few things that could be improved, but they are not critical. Moreover, we know that the development team works hard to improve the program constantly, and, as users, we are very happy about that Review collected by and hosted on G2.com.

I can use the system to create accurate marketing campaigns. Plus, the interface helps me manage any productivity reliably. The support is excellent, no doubt, any doubts are resolved immediately. Review collected by and hosted on G2.com.

The interface is awesome, but I would like the tools to be organized more accurately, it would have a positive impact on the preservation of work Review collected by and hosted on G2.com.

First, the system is flexible. This allows describing any business processes that involve external and internal systems, as well as people from different departments. With ELMA BPM, we managed to quickly automate complex loan processes for different products. Second, apart from being flexible, the system can be integrated with any other software available for integration. And third, processes can be built with the “no-code” approach, meaning that we can create new processes without participation of programmers. Review collected by and hosted on G2.com.

You have to thoroughly plan the processes before and after implementing them. If a company isn’t ready for that, and expects an out-of-the-box solution to cover all their requirements, then we wouldn’t recommend purchasing this system. Review collected by and hosted on G2.com.

Features that we liked:

- A modern BPMS that uses BPMN technologies and implements the low-code approach

- A CRM module that helps center the company’s processes around the client, existing or potential. We can store the client history on our marketplace for other analytics with the use of AI.

- The system is not only available for integration but, most importantly, it orchestrates different scenarios that participate in the operation on our marketplace. Review collected by and hosted on G2.com.

It might take up many server resources if you try to store a lot of user actions. This requires you to optimize planning and understand if your company needs this data. Review collected by and hosted on G2.com.