Ellucian CRM Advance Reviews & Product Details

Ellucian is an average product that does exactly what it is created to be used for...for Sales/Business Development folks, this product is a good tool for tracking your clients, new clients, capturing relevant data, entering gifts or 'sales'. Review collected by and hosted on G2.com.

I think Ellucian could really expand their services to be more robust...while Salesforce is considered one of the 'top' products or CRMs, I think Ellucian should have more cross-functionality with the Microsoft Suite of products or Office365...this would help in logging emails, calls, any sort of outreach, which saves the employee tons of time instead of manual entry. Review collected by and hosted on G2.com.

Easy to use and more productive at the job. Review collected by and hosted on G2.com.

I can honestly say I have no complaints. Review collected by and hosted on G2.com.

The most helpful feature in my opinion is the clipboard and lookup. Review collected by and hosted on G2.com.

I don't like the lack of dashboards or customization for individual user needs. Advance does not tell a story with the data. Review collected by and hosted on G2.com.

The program is great and has the option to build out lots of tools. It's also a relatively light program that does not use a lot of resources. Also wonderful that it can easily integrate with other Ellucian products like Banner. Also has the ability to have Reeher sit "on top" of the platform to access information. Review collected by and hosted on G2.com.

Drawbacks are that the platform has an antiquated appearance and uses lots of crystal reports. Support has drastically been scaled back over time and it's being replaced by much newer services and platforms like salesforce and blackbaud. Review collected by and hosted on G2.com.