---
title: Ellucian Human Capital Management Reviews
meta_title: 'Ellucian Human Capital Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how Ellucian Human Capital Management works for a business like yours.
aggregate_rating:
  rating_value: 2.8
  review_count: 14
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: Education ERP
  url: https://www.g2.com/categories/education-erp
---

# Ellucian Human Capital Management Reviews
**Vendor:** Ellucian  
**Category:** [Education HR Software](https://www.g2.com/categories/education-hr)  
**Average Rating:** 2.8/5.0  
**Total Reviews:** 14
## About Ellucian Human Capital Management
People are at the heart of every institution’s mission. Ellucian HCM helps colleges and universities manage the complexity of higher education workforces while improving the employee experience across the end-to-end employee lifecycle. Built specifically for higher education, Ellucian HCM supports faculty contracts, multiple appointments, student employment, academic calendars, and workforce planning in one connected experience. With AI-guided insights, workflow automation, and real-time visibility into workforce data, institutions can reduce administrative burden, improve operational efficiency, and make more informed staffing decisions. Connected through the same AI-native platform as Ellucian Student, Ellucian HCM helps institutions attract, support, and retain the people who power teaching, learning, and student success.




## Ellucian Human Capital Management Reviews
  ### 1. Kind of clunky

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Ellucian Human Capital Management?**

It is easy to use. Filling out screens are no complicated on what you need to enter and where ETAX, STPS, EDDP. The batch stipends is a new feature that will help our processes. The banking info through Self Service is a very nice feature so employees can enter in their own info.

**What do you dislike about Ellucian Human Capital Management?**

Reporting is not the best. We have to use Informer or now Argos that we are on SAAS. Alot of manual changes though. It would be nice to scan tax forms in and have the system read them. We would like to move away from Kronos for timekeeping but we need time clocks and have employe not be able to alter their own and request time off and scheduling. Last I looked into this they did not have all the things we needed but it would be great to sue one  product for everything.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

Batch stipends is saving us a huge amount of time. Currently we manully enter in about 1500 stipends a semster, 3 times a year.

  ### 2. Good product but could be better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2021

**What do you like best about Ellucian Human Capital Management?**

It is easy to use data entry wise. I think the inforamtion is easy to read in the system.

**What do you dislike about Ellucian Human Capital Management?**

There are not the best standard reports. We have our IT department create a lot of reports in Informer. Some of the processes and workflows seem clunky.

**Recommendations to others considering Ellucian Human Capital Management:**

The one-on-one training is fantastic, but they know the system so well they go through it really fast, and it makes sense, but when you go to do things yourself, it can be confusing. The hub has a lot of helpful information, but at times is seems complicated to find what you need.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

We found out there are better ways to withhold FICA from students without manually calculating and adjusting it when pay periods are split between academic year and summer but our positions management needs a lot of work.

  ### 3. Powerful, clunky, hard to get data in and out

**Rating:** 2.5/5.0 stars

**Reviewed by:** Craig B. | Assistant Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Ellucian Human Capital Management?**

It's a big ol' system with lots of capacity for all the data we could ever want to store/archive. Running simple .csv exports is easy enough once you know the pages you need to find and the sometimes inconsistent coding required to input parameters.

**What do you dislike about Ellucian Human Capital Management?**

It's so big and overbearing that most of the platform is empty. For whatever reason, much of our data isn't automated so lots of updates require hand entry, which often means it just doesn't get input to Banner, which means it's not available to end-users like me. Reporting, though simple enough on the front end, requires a whole f/t person, so updating my own reports on the fly isn't possible. It's always a ticket to request support. Banner also can be buggy. There is a perpetual issue among every colleague I know (who are Chrome users, which are most all of us) where logging in will always throw an error saying to log in again. But that doesn't work. You just have to press the "return to previous page" button and try logging in a couple of times. Other times you get a 500 Error with no explanation. But basically you've got to clear all your cookies. Now, you could clear your entire cache, but if you don't want to do that, you've got to look for specific cookies under at least three different names. Basically, banner is either really buggy or our IT team hasn't implemented it properly (but I doubt that because they're very good).

**Recommendations to others considering Ellucian Human Capital Management:**

Consider all your options. Banner certainly has potential and can provide many services, but it also doesn't feel like the most modern, user-friendly platform. It is certainly not point-and-click (in fact, I wouldn't know how to use my mouse with Banner if I had to).

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

I require data on thousands of people that is changing regularly, so my local department CRM needs updated as well. I depend on Banner for this  process... daily at times, weekly or monthly at other times. To some degree it does help. It is the only platform I have to consolidate all that data, so though it can be challenging at times, it does facilitate that process for me.

  ### 4. My experience with colleague has been very good.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Janice C. | Student Employment Coordinator , Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Ellucian Human Capital Management?**

I like that it is simple to use. There are many available codes and customization tools in it. I like that many departments in my organization can use the same system. It is a good place to store data. I think it is very useful when we are running our payroll. It is simple to use and easy to train others on. 

**What do you dislike about Ellucian Human Capital Management?**

Sometimes I get notices that it is not connected to the server. It can also run very slowly sometimes. I wish it could be easier to make reports from colleague information. I think our IT department has a hard time creating reports from the information on Colleague, but I think it is nice that they have that option to create reports. 

**Recommendations to others considering Ellucian Human Capital Management:**

I think this is a great tool to use especially in a university setting where there are many departments that could use the same tools. 

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

We are using colleague for payroll purposes and I think it has worked very well because we can also use it to check on other information other than payroll items. We use colleague to change pay rates, add bonuses, and other things in terms of payroll. We also use it to do payroll reductions as well and list medical benefit information. I think it is very handing that other departments can use the same system for their own use as well as in keeping records or financial information as well. 

  ### 5. Lots of uses but sometimes hard to manage

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Ellucian Human Capital Management?**

Banner is a great tool for the broad spectrum of uses and applications and easy to navigate once you've been using for a little while. Time sheets are the biggest thing our department uses them for and it has been a great tool since switching from paper forms.

**What do you dislike about Ellucian Human Capital Management?**

It can be really picky and sometimes hard to navigate. The system also does not have a 'notification' option for when time sheets are turned in, returned/rejected, or completed/approved; that would be REALLY beneficial.
Looking ta our budget is easy but deciphering what is what is challenging. There are too many lines for one item and it gets confusing and hard to track bottom line.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

Banner gives us easy access to records and tracking certain documentation.
We have recently started using it for time sheet submittal and it has been a great tool as opposed to the paper forms everyone had to turn in every two week.s

  ### 6. Powerful, but with a learning curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2018

**What do you like best about Ellucian Human Capital Management?**

I like the versatility there seems to be with this software.. there are many areas of employee records that can be managed with this system, including HR, Payroll, Finance, and more.  It has a lot of options for a company for managing systems. 

**What do you dislike about Ellucian Human Capital Management?**

I dislike the learning curve.  It takes a lot of training to become proficient. That is not to say that a system of this caliber should not, but it is not user friendly or particularly attractive from a customer-facing standpoint.  It can look outdated because of this. 

**Recommendations to others considering Ellucian Human Capital Management:**

Needs a makeover, but can be a powerful tool.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

All aspects of HR and Payroll management. Benefits include a centralized system to obtain  the latest employee information, creation of forms through the system, and creation of reports. 

  ### 7. Banner usage

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2017

**What do you like best about Ellucian Human Capital Management?**

It is easy to use, especially for HR information. It's great to have all of my HR information to view and to edit right at my finger tips. Also great for finding campus information and other forms I may need for personnel issues and for cross-campus collaboration. 

**What do you dislike about Ellucian Human Capital Management?**

I don't find the interface to be particularly user friendly when looking up large amounts of information for prospects in advancement work. It would be easier to use if all information was together on one screen. 

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

Huge benefit to having all of my HR information in one spot so I can review and make changes whenever I need to. Also great to see what's happening on campus and different ways I can become involved in what's happening on campus and to collaborate with new partners!
  

  ### 8. Wish it spoke to other programs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about Ellucian Human Capital Management?**

How it stores and views the inactive and active biographical data of the constituents. My office logs into Business Objects, a reporting system, that pulls information from Banner. 

**What do you dislike about Ellucian Human Capital Management?**

It does not speak to other programs, i.e Advance or SalesforceCRM, so we are finding that either our HR department (Banner) or most of the University (Advance and/or crm) have conflicting data. I'm not high enough up the chain to know if that is just how it is, or if there is a workaround. 

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

When we receive returned mail for employees or students, we check with Banner to see if they have a more current address on file. We have found many constituents with current information, and have updated our system to reflect. 

  ### 9. Multifaceted Database 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2017

**What do you like best about Ellucian Human Capital Management?**

I like having a single database that can be used by HR, Student Affairs, Accounts Receivable, etc. As someone who has duties that involve all of these areas it saves me time and fewer passwords to memorize. 

**What do you dislike about Ellucian Human Capital Management?**

I wish I could do a simple search of the entire database, although I understand why this would be a difficult or problematic feature to have. 

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

In a large organization with multiple campuses, it allows different departments to collaborate, to have access to data, and to communicate in a common "banner language".

  ### 10. Banner usage 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Ellucian Human Capital Management?**

Banner is not really that easy for me to navigate. It’s possibky because I don’t use it daily. 

**What do you dislike about Ellucian Human Capital Management?**

It actually is very confusing to use aspects of Banner. I would like to be able to print directly from it.

**Recommendations to others considering Ellucian Human Capital Management:**

If you’re a regular user it will probably be fine.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

I access records, payroll and other information.

  ### 11. Not user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about Ellucian Human Capital Management?**

I have been working in HR and have recently taken on student and GA employment, I honestly can not think of one thing I like about this product.

Although, we are not in the web-based system and are behind in our upgrades so maybe that is more of the issue.

**What do you dislike about Ellucian Human Capital Management?**

It is not user-friendly or intuitive at all. Shortened names and codes do not make sense. Have to go to multiple screens and areas to make changes.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

We all use the same system

  ### 12. Banner

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about Ellucian Human Capital Management?**

Easy access to employee benefit information

**What do you dislike about Ellucian Human Capital Management?**

I have not had any difficulty with this product.

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

More sustainable way to share information and opt into programs.

  ### 13. Banner in higher education

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2016

**What do you like best about Ellucian Human Capital Management?**

I like most: we have been using it for a long time so it has most of our data already in it, and switching to another platform would be a headache.

**What do you dislike about Ellucian Human Capital Management?**

Everything! it is not user-friendly or intuitive. It often freezes and has very specific conditions under which it will work. It's a hassle to use and update. A lot of windows hold repetitive information. The customer service is also lacking in actual customer service. They are rude and never know how to help us.

**Recommendations to others considering Ellucian Human Capital Management:**

Try PeopleSoft, it's not great but at least it's better! There may even be something else out there that's better than both Banner and PeopleSoft that I don't know about. The customer service from Banner is also awful.
Definitely shop around for price and user-interface... and check reviews on all products!

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

We use it mainly for employee information tracking and hours tracking. I really don't have anything positive to say about Banner. 

  ### 14. Colleague for HR

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2016

**What do you like best about Ellucian Human Capital Management?**

I like the fact that it is integrated with other departments (modules)

**What do you dislike about Ellucian Human Capital Management?**

Very little improvements in the areas of HR/Payroll. Mostly reactive. Also did not interact with other systems for many years.  Example: no integration with applicant tracking systems. 

**Recommendations to others considering Ellucian Human Capital Management:**

Consider the modules available. Also consider your data reporting needs vs reports provided by colleague!

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

We use Colleague as the employment system of record. Payroll is also processed through colleague. 

  ### 15. New Banner User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie G. | Research Compliance Manager/Officer, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2015

**What do you like best about Ellucian Human Capital Management?**

I like having everything in one place - it's the first place I check when I need to know something related to my benefits, payroll, employee info, etc. The menus are clean and uncluttered, which makes finding the options I need easy. 

**What do you dislike about Ellucian Human Capital Management?**

Filling out time sheets was confusing at first - I thought I had to enter zeros into each field and even the copy feature still requires a lot of clicking. 

**What problems is Ellucian Human Capital Management solving and how is that benefiting you?**

I use Banner to complete my time sheets, check my CTO balance, update my emergency contact info, etc.


## Ellucian Human Capital Management Discussions
  - [What software does human resources use?](https://www.g2.com/discussions/what-software-does-human-resources-use)
  - [Is Banner an HRIS system?](https://www.g2.com/discussions/is-banner-an-hris-system)
  - [What are the features of HRIS?](https://www.g2.com/discussions/ellucian-banner-human-resources-what-are-the-features-of-hris)
  - [What is Banner software used for?](https://www.g2.com/discussions/what-is-banner-software-used-for)

- [View Ellucian Human Capital Management pricing details and edition comparison](https://www.g2.com/products/ellucian-human-capital-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A09%3A14+-0500&secure%5Bsession_id%5D=e4c5ea9f-c66f-45f1-9426-00bb99113b8e&secure%5Btoken%5D=3330e200221984263028cf24e0fa3f6285ded709657ad570b452b3a0019e4231&format=llm_user)

## Ellucian Human Capital Management Features
**Personnel**
- Employee Data Storage
- Document Management
- Employee Self-Service Portal
- Recruiting

**Agentic AI - Education ERP**
- Cross-system Integration

**Payroll**
- Employee Attendance Tracking
- Absences and Time Off
- Payroll Processing

**Reporting and Integrations**
- Custom Reports
- Integrations

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