Elise AI has increased our site team efficiency by converting more leads to a tour quicker freeing up the site teams to focus on providing quality tours versus managing a conversation on a regular basis. The set up and integration process has been extremely easy to navigate with the site teams to gather community data and the training provided is incredible for the site teams to actively utilize the program on launch day. Communities I work with are also on the CRM platform which has been extremely user friendly even to teams new to the industry. The AI communication is natural feeling with the prospects and schedules tours quickly and professionally. If a question is asked the AI can not answer it is clear to the site team in the dashboard that they need to work that lead. Overall this software is working incredibly for our teams and getting more conversions to tours so our site teams can focus on the interpersonal interactions. On the support side tickets are resolved quickly and professionally with tangible results and open communication. EliseAI has been a huge benefit to our teams! Review collected by and hosted on G2.com.

There is little to dislike about EliseAI. A pain point that could be looked into would be a client checklist or steps list of what to expect between finalizing the community form and going live to help Supervisors prepare a schedule of reviewing reports and monitoring performance and to allow time for ad sources to be updated. Review collected by and hosted on G2.com.

Helps us screen the prospects after hours Review collected by and hosted on G2.com.

Nothing, it's all great. Number of features. Ease of integration Review collected by and hosted on G2.com.

EliseAI can respond to leads within 5 minutes. This is highly beneficial for responding to emails and texts after hours. Providing a prompt response helps properties stand out from their competitors and increase their chances of converting a lead to a tour. Review collected by and hosted on G2.com.

EliseAI can provide a fast and efficient response, but it may not always be able to offer the same level of personalized service and support as a human agent. Review collected by and hosted on G2.com.

The at a glance ability to look at daily activities! The frequent notifications are also one of my favorites. Most especially I love that the first contact from a prospect is instantly answered by Elise Review collected by and hosted on G2.com.

I have not experienced any down sides with this program. I find it easy and conveinant. Review collected by and hosted on G2.com.

It solves the problem of responding to leads quickly during off ours (nights and weekends) while feeling more human of experience than talking with a chatbot or reading an FAQ list. That quick response is crucial in leasing apartments, so EliseAI has really helped our teams to convert leads from a simple email to booking a tour. Review collected by and hosted on G2.com.

The AI doesn't interpret/understand language, and therefore makes for frequently clunky conversations with our prospects. Sometimes it feels like a slightly more sophisticated search bar. Review collected by and hosted on G2.com.

Elise AI is a beautiful response tool with incredible intelligent features. Customer service is top-notch, with a fast response time. The dashboard is user-friendly, and issues that come up are promptly fixed. Review collected by and hosted on G2.com.

Integration with Elise can be tricky, depending on what stage the PMS is on. If the PMS is live, the system is simple. If it isn't, there seems to be a lot of back and forth until it is implemented. Review collected by and hosted on G2.com.

I love that it helps the onsite staff! A lot of the times they are extremely busy, doing packages, talking to prospect, or there may be an office with just one person. Else AI supports the onsite team and potential prospect with any questions they may have. Review collected by and hosted on G2.com.

I did not like how some chatbots looked different from the rest. However, they have updated their chatbot, and they all look great and uniform. Review collected by and hosted on G2.com.

Elise AI drastically reduces the time leasing agents spend following up on leads & is amazing at scheduling tours and getting leads to visit the properties. Review collected by and hosted on G2.com.

There are no downsides to EliseAI. Plus, if you ever run into an issue or have a question, their team is quick to help and provides ample support. Review collected by and hosted on G2.com.