Top 10 elevio by Dixa Alternatives & Competitors

Top 10 Alternatives to elevio by Dixa Recently Reviewed By G2 Community

#1

Freshdesk
By Freshworks
(3,501)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Freshdesk is:
Slower to reach roi
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#2

Document360
By Kovai Limited
(437)4.7 out of 5
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Document360 is:
Slower to reach roi
Better at support
Easier to set up
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#3

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Intercom is:
Slower to reach roi
More expensive
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#4

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Zendesk Support Suite is:
Slower to reach roi
More expensive
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#5

WalkMe
By SAP
(476)4.5 out of 5
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.
Categories in common with elevio by Dixa:
• Customer Self-Service
Get a quote
Reviewers say compared to elevio by Dixa, WalkMe is:
Slower to reach roi
More expensive
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#6

Whatfix
By Whatfix
(358)4.6 out of 5
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Categories in common with elevio by Dixa:
• Customer Self-Service
Get a quote
Reviewers say compared to elevio by Dixa, Whatfix is:
Slower to reach roi
Better at support
More expensive
See all Whatfix reviews
#7

HubSpot Service Hub
By HubSpot
(2,493)4.4 out of 5
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, HubSpot Service Hub is:
Slower to reach roi
More expensive
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#8

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Salesforce Service Cloud is:
Slower to reach roi
More expensive
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#9

Help Scout
By Help Scout
(407)4.4 out of 5
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, Help Scout is:
Slower to reach roi
Easier to set up
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#10

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with elevio by Dixa:
• Customer Self-Service
Try for free
Reviewers say compared to elevio by Dixa, NICE CXone Mpower is:
Slower to reach roi
More expensive
See all NICE CXone Mpower reviews