Arul P.
AP
Arul P.
Founder & CEO
Small-Business (50 or fewer emp.)
"Extensive Features, Easy Setup, but Pricey"
4.5/5
What do you like best about ElevenLabs?

I really like the choice of models ElevenLabs offers; it really stands out to me. The voice cloning capability and the RAG retrieval capability are also impressive, as is the ability to create multiple agents and voices. I think the breadth of the product is amazing. Additionally, the initial setup was very easy, and the voice-guided agent on the site is really intelligent. It's able to respond extremely well to specific questions and guide any setup-related requirements. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

The pricing is really, really expensive. To actually run products at the kind of pricing that they have. Review collected by and hosted on G2.com.

Adalina D.
AD
Adalina D.
"Vital Communication Tool with Room for Improvement"
5/5
What do you like best about ElevenLabs?

I use ElevenLabs to communicate with others after losing my ability to speak due to a brain injury. I appreciate that some relay apps work with the cloned voice ElevenLabs created for me, and this helps a lot compared to the very robotic-sounding voices of other text-to-speech software. The initial setup of ElevenLabs was easy. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I'm still trying to figure out how to use ElevenLabs, and I haven't been able to return to work yet because I can't get my cloned voice to work on Zoom calls or Teams video calls. My cloned voice tone is off, and it doesn't pronounce numbers correctly. In some cases, like with the number 5, it doesn't pronounce them at all. Also, I'm unable to use it online or on phone relay programs like Nagish. Review collected by and hosted on G2.com.

SS
Sanket S.
"High-Quality Voice Layer, But Pricey!"
4.5/5
What do you like best about ElevenLabs?

I really like the voice quality of ElevenLabs. It's the best we've figured out, offering far better quality compared to other models we've tried. It handles interruptions very nicely with its turn-taking capabilities, something we've always wanted in our LLMs. I find the expressive voice features of ElevenLabs to be very nice. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I think the pricing could be improved. While the quality is really nice, the cost is a bit too much for integrating all our workflows into ElevenLabs. If the pricing was better, it would help us migrate everything smoothly. Another thing is the lack of end-to-end logging and tracing. It would be helpful to have a way to distinguish any latency between our system and ElevenLabs or in generating the voice itself. These improvements would be nice, especially when scaling production systems. Review collected by and hosted on G2.com.

Brian J.
BJ
Brian J.
Small-Business (50 or fewer emp.)
"Top-Notch Audio Quality and Valuable Content Generation"
4/5
What do you like best about ElevenLabs?

I really like the audio quality in ElevenLabs; it's top-notch. The ability to generate full songs with or without lyrics is incredible. It saves me from having to generate content by hand, which would involve hiring musicians or artists—this would be expensive and tedious. Plus, it fits seamlessly into the game development workflow. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

Occasionally, the instructions become lyrics in the content, which is a bug. I've heard some tracks sing 'create a 15-second clip...' which is amusing but not something that works for my product. Review collected by and hosted on G2.com.

Rojan S.
RS
Rojan S.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Natural Voices and seamless access to Agents"
4.5/5
What do you like best about ElevenLabs?

ElevenLabs has really good and natural sounding voices that feel smooth and realistic. I also like how easy it is to use the agents since you get simple access to customize them the way you want. The RAG based system works smoothly too, so the agents can pull in the right info without any extra effort. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I think the pricing could be better. Some of the useful features sit behind higher tiers, so it can get a bit expensive if you want more credits or advanced options. Review collected by and hosted on G2.com.

Bhavesh R.
BR
Bhavesh R.
Data Scientist
Enterprise (> 1000 emp.)
"The best-in-class TTS API for Generative AI projects."
5/5
What do you like best about ElevenLabs?

I have been working on my NLP projects using their API in Python. IMOM also has state-of-the-art voice cloning quality. I like that we can control stability and similarity settings programmatically. Latency is quite low, which benefits our real-time chatbot demonstrations. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

If you want to create audio for multiple large datasets, the prices are high. Sometimes it just takes too many samples to fine-tune the custom models. You need to handle Indian names pronunciation and sometimes manual tweaking is needed in text. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Empowered My Content Creation Game"
5/5
What do you like best about ElevenLabs?

I like ElevenLabs because it allows me to feel more confident when I'm doing my videos. The tool's ability to clone my voice is something I value a lot. I have an accent, and by using ElevenLabs to clone my voice, it becomes clearer, preventing misinterpretation of what I'm saying and helping viewers understand my content better. I also appreciate that when I listen to my videos, it's my voice in a clearer tone, making my content feel more personal and authentic. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I think the section for modifying the voice needs to be more user-friendly because most of the terms in that section are not understood by the regular person. Review collected by and hosted on G2.com.

Julien M.
JM
Julien M.
"Smooth Integration, But Limits for Growth"
3.5/5
What do you like best about ElevenLabs?

I love the integration offered by ElevenLabs as well as the low latency, which is very useful for following conversations and trying to debug. It's good. The communications around your YouTube channel are also very good. The YouTube videos and tutorials you provide are excellent. You have created a library of components in Next.js and React, which made our integration very easy. With well-done documentation and good code, we were able to integrate your components quite quickly. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

It is quite complicated to find pleasant and friendly French voices, as there are too many voices from Quebec or Belgian French, which give particular accents. The range of voices is quite limited. I am also quite disappointed with the default model gemini-2.5 flash, which worked well some time ago, but has not been functioning for a week. The gemini 3.0 flash is unable to call the tools and often crashes. The errors suggest that your agent suites are drifting. I have no logs to understand these issues, which makes me think that the solution is more suited for prototyping than for large-scale evolution. It will eventually become too expensive, and I won't have the control to scale. I am not sure about continuing to use it to convince a financier or a board of its viability since it is too limited for the general public. Review collected by and hosted on G2.com.

KONSTANTINOS C.
KC
KONSTANTINOS C.
"Realistic Voices, Perfect Accents with ElevenLabs"
5/5
What do you like best about ElevenLabs?

I love the voice realism of ElevenLabs, which has eliminated the need for paid voice actors and voices that sound robotic. As a Greek company, we struggled with bad accents using less advanced services, but ElevenLabs handles the Greek accent perfectly, achieving native Greek realism. The software's ability to understand prompts and fix voices is impressive, as it often achieves the best voice for our projects by the second or third prompt correction. I also appreciate the ability to save voices, ensuring they always sound realistic and different for each project group. The setup was easy and straightforward, and after a few tries, we started creating acceptable voiceovers. For voice creation, I would rate it a 10, while video creation gets a 7.5. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I think the tool that creates captions, if you make corrections at the auto-generated text, after the corrections it creates the voice again. Sometimes we just need to create the caption text, not regenerate the voice. Make a little less tricky the video creations tools, voice creation is more polished and straightforward. Review collected by and hosted on G2.com.

Shaun S.
SS
Shaun S.
"User-Friendly Tool with Impressive Voice AI, Minor Audio Hiccups"
5/5
What do you like best about ElevenLabs?

I like that ElevenLabs has a fairly low barrier as far as figuring out how to use the tool. I also like that there are examples already set out, making it easier to understand how to use it. I appreciate being able to find other background audio tracks and then being able to edit those or adapt a prompt. Review collected by and hosted on G2.com.

What do you dislike about ElevenLabs?

I did find the background music generation relatively confusing to use. It looks as though there's a library you can pull down directly other tracks that people generated, however, these files were pretty unfriendly to work with or the audio wasn't coming over even though the file was there. My main complaint is the ability to put pauses in speech that is generated. Sometimes there was a lack of ability to control the pacing of the audio file that was being generated for the text to speech. That might be a user limitation, meaning that I just don't know how to do it. Review collected by and hosted on G2.com.